# 41 of 390 hotels in Cologne

Mercure Hotel Köln Belfortstrasse(4 stars)

Belfortstr. 9 50668 Köln View on map
Average rating
Recommended
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At a glance

  • I can recommend the hotel (1)
    "I can recommend the hotel" found in 1 review
    • " ... the pool was something depressing. It was not very bright and the water something cold. Also I could see at some places rust in the pool. The was but also the only complaint I had in this hotel. I can recommend the hotel without drawbacks. The city center is, according to some blow near route, 15 to 20 minutes ... " 
      4.988095238095239
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.0
  • Service
    5.2
  • Location
    4.9
  • Gastronomy
    5.0
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    45
  • very good
    27
  • acceptable
    8
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... the pool was something depressing. It was not very bright and the water something cold. Also I could see at some places rust in the pool. The was but also the only complaint I had in this hotel. I can recommend the hotel without drawbacks. The city center is, according to some blow near route, 15 to 20 minutes ... "  read hotel review
        4.988095238095239
        June 2011
Daniel
Wouldn't recommend it for the price!
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • August 2014
I went to Gamescom in Cologne with a friend. We booked the hotel for one night. The prices are a bit higher than usual when there are exhibitions, as most people know. But then, of course, you expect appropriate quality. We arrived in Cologne and were pleased that the hotel was only two subway stops from central station. It's just a 3-minute walk to the underground station. Check-in was not so great, because it was only possible starting at 3 p.m. The staff were friendly, but we had to leave a credit card or €50 as a deposit. Even ... though the room was already paid for in advance! Breakfast wasn't included with our room. To have it, it was €19 (!) per person. Quite expensive for a hotel breakfast. We decided against it and enjoyed the buffet in a Cologne café for €8.50 per person instead. Wireless Internet also costs extra, unfortunately. Regarding the room: One positive was that the room was quite large. Lots of space for two people. Unfortunately, that was it for the positive features of the room. Its state of hygiene left a lot to be desired. The carpet had several undefinable stains. The bathroom wasn't much better, unfortunately. There were some hairs in the shower and the floor of the shower was filthy. Even after rinsing it several times, you wanted to finish showering as soon as possible. The beds were okay to an extent. The size was adequate, but there was just one bedside table for both beds. Upon checkout, we got our €50 deposit back. In summary: For one overnight, it was okay but definitely wouldn't be for any longer. The unsanitary shower was a particularly negative point. €19 per person for breakfast is much too expensive in my opinion. I have seen much cheaper prices (€7 - €10). Paying extra for Wi-Fi also added up, of course. read hotel review
  • Room
    2.8
    Size of the room
    5.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    4.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
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Sylvia
Disappointing
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • City break
  • April 2014
For a 4 star hotel very bad! The pull out sofa was broken twice together at night. When we complained the next day only masked regret. Dirty. Waffle maker at breakfast crusty. Location very good, but we book not once again. For the price i expect more! read hotel review
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    4.0
    Disabled-friendly
    4.0
  • Service
    2.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Room
    3.8
    Size of the room
    4.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
Close
Stefan
Good for business and city trips
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
The Park Inn is a superior 4 star hotel that is also suitable for both business and city trips. read hotel review
  • Room
    6.0

    The rooms are spacious and well-equipped.

  • Location
    6.0

    The location of the hotel is relatively quiet, yet very centrally located only 2 minutes from the river Rhine and a few minutes from the city center of Cologne.

  • Service
    5.0

    I was pleased by the service. Friendly and competent service.

  • Hotel
    6.0

    The Park Inn is a superior 4 star hotel that is also suitable for both business and city trips.

  • Gastronomy
    5.0

    The breakfast buffet was delicious; it was always enough replenished. Lunch buffet was also good, unfortunately the quantity was not good enough for the business travellers.

  • Sport & Leisure
    6.0

    The hotel has a small spa area with sauna, swimming pool, solarium, and fitness equipment. Everything clean and well maintained!

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Tony
Always worth a visit!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2014
This time in an apartment in the adjoining building on the other roadside logged in. Very well-kept hotel, nice lobby, also processed, apartment really large and very well appointed. read hotel review
  • Hotel
    6.0

    This time in an apartment in the adjoining building on the other roadside logged in. Very well-kept hotel, nice lobby, also processed, apartment really large and very well appointed.

  • Room
    6.0

    This time as i said, an apartment in the dependance, lovely large, comfortable bed, huge tv (!) and comfortable seating. Big enough for long stays and meetings. Coffee maker and mini-bar available, perfect! There is also a kitchen, so you could theoretically self catering could. I love the kitchen area of the hotel, so i always again with great pleasure in the restaurant food.

  • Gastronomy
    6.0

    Each of my stays here include a visit to the ' consülchen', together with a couple of delicious, fresh Kölsch and a good food. The kitchen is absolutely excellent and regularly changing maps also as regular never bored! Great atmosphere in the pub!

  • Location
    6.0

    Quiet location in the agnesviertel, everything well to foot, by public transport or car. Underground stop 250m away, Bastei and rhine river 2 minutes to foot! Top! Zoo and flora also only a few minutes or one stop with the metro, in the direction of the cathedral, city/old town either 15 minutes comfortably on Rhein strolling, 3 stops with the u-bahn, or about 8 Euro with the taxi.

  • Sport & Leisure
    6.0

    Cologne's longest pool invites you to swim, if you don't use is your own fault!

  • Service
    6.0

    Still one of the best hotels, i have ever stayed in. Being a patron you feel here as' family ', that starts with the check in already. Great, always friendly staff, the every desire of the fantastic! Daily cleaning of the apartments was exemplary!

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Norman
Doesn't have to be!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2014
I have stayed in the hotel and i am not at all comfortable depandace, the room worked cold and dark, the staff was nice, but failed in dealing on a few tourist questions. The breakfast put me of price. The hotel is tucked away in a side street. read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Location
    3.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Room
    3.0
    Size of the room
    3.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
Close
Alen
My favorite hotel in Cologne!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • January 2014
I can wholeheartedly recommend this hotel! The location is perfect. To foot one is in 2 minutes to the Rhein, extensively walking/go jogging. The old town, main train station, the cathedral and the shopping area are very easy to reach (about 7-10 minutes). The rooms are very modern and brightly decorated. The bathroom is also furnished to a very high standard. The spa & pool area are after a busy day to swim and have a sauna a. I have each time very well. The staff are always friendly and helpful. Requests were friendly and fulfilled. I would stay here ... again! Further sunday. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
Close
Tina
Nothing to complain about... We'll be back!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
We personally can only recommend this hotel! For our 3 day city break a perfect hotel. A little out of the way and in a quiet location, yet it is only a 10 to 15 minutes walk in the middle of the city, on hbhf and the cologne cathedral. A very trendy and modern hotel. Room and bathroom great and definitely enough space. The breakfast was very rich and delicious. Something for every taste. Keep it up, we will definitely be back, next time we in Cologne are! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
Close
Tina
Great hotel, perfect for a city break.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
A really great hotel, especially for a city break. In about 10-15 minutes walk, at the Rhein along is the cathedral. Fairly modern and simply furnished. Breakfast buffet was absolutely sufficient. Plenty of choice and delicious. We will definitely come back! read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Andrea
Very expensive but in return you get clean and large rooms!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2013
The rooms are very nice sized and clean, the pool area is also excellent and clean. The location is perfectly decent. But the value for your money simply wont' do; much too expensive for this hotel and the price for breakfast is really outrageous. Therefore the point reduction. read hotel review
Gerlnde
4 star search, 2 stars found.
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • November 2013
Room was small, but apparently clean. Heating in winter, unfortunately decommissioned. Breakfast normal. Here the first time the remark: it acts with this hotel neither from the inside nor the outside, food or other for a 4 star hotel. This rating you can for example the Leonardo Royal in Munich give. Here completely vefehlt. Many young guests, therefore possibly the 'great' rating of other guests. Suffice here altogether 2 stars! read hotel review
  • Room
    3.0

    See above. Small relatively clean room and bathroom. No 4 star standard. Heating broken. Coffee machine available.

  • Hotel
    3.0

    Room was small, but apparently clean. Heating in winter, unfortunately decommissioned. Breakfast normal. Here the first time the remark: it acts with this hotel neither from the inside nor the outside, food or other for a 4 star hotel. This rating you can for example the Leonardo Royal in Munich give. Here completely vefehlt. Many young guests, therefore possibly the 'great' rating of other guests. Suffice here altogether 2 stars!

  • Service
    4.0

    After complaining, the heating with 3 degrees plus didn't work, there was a heater. But we needed 15 Euro for the parking lot didn't have to pay. Room see above. Clean.

  • Gastronomy
    3.0

    Booked candlelight dinner in the bar. Table nicely decorated. The food was nicely arranged, but it was not the quality or the taste - just like the whole hotel - nothing special.

  • Location
    3.0

    Only stayed one night there with gift certificate. The schenker had a real 4 star hotel expected and no old gray box, where food etc. Were rather moderate.

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Information about Mercure Hotel Köln Belfortstrasse

Hotel Information

hotel.de

hotel.de *

If you are looking for a hotel in Cologne that is centrally located but quiet, the Mercure Hotel Köln Belfortstraße is exactly what you need. The modern designed superior rooms and the juniorsuites in the main building or the big appartments with own kitchenette and the standard rooms in our depandance (very close nearby) invite you to "the best sleep in town".Please use our parking sites. You can reach the city centre, old town, main railway station and Cologne Cathedral in just a few minutes by walk or with convenient public transport. The congress centre of Cologne and many other attractions are also very close to the hotel. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Hotel News

14/12/2010:

If you are looking for a hotel in Cologne that is centrally located but quiet, the Park Inn Köln Belfortstrasse is exactly what you need. All rooms, the lobby and pub in the main building were renovated in 2009. The newly designed and renovated comfort and business friendly rooms and the juniorsuites or the big appartments with own kitchenette and the standard rooms in our depandance (very close nearby) invite you to "the best sleep in town". Please use our parking sites. You can reach the city centre, old town, main railway station and Cologne Cathedral in just a few minutes on foot or with convenient public transport. The congress centre of Cologne and many other attractions are also very close to the hotel. Even the musical-dome, the rhine bridges, the claudius therme and the rhine promenade are very easy to reach by foot.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Apartment
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Number of lifts: 1
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Single bed
  • Air conditioning
  • Minibar
  • Minibar: alcoholic
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Complementary bottle of water
  • Toiletries

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • Apartment hotel
  • 24 hour reception
  • Check out no later than: 12:00
  • Family
  • Cash payment
  • German
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Dry cleaning