# 2 of 357 hotels in Zermatt

Europe Hotel & Spa(4 stars)

Riedstrasse 18 3920 Zermatt View on map
Average rating
Recommended
Trend

At a glance

  • Wonderful hotel (14)
    "Wonderful hotel" found in 14 reviews
    • " The first time, it was in 1978 and now for more than 30 times back to this wonderful hotel . The quality of this hotel is first class, food, people, cleanliness and location. The family ... " 
      6
      August 2012
    • " All the people working at the hotel are very friendly and helpful. The hotel is very clean and warm. Any request are made quickly without question. " 
      6
      August 2012
    • " The good hotel " 
      5.402380952380953
      September 2012
    • " Fabulous hotel " 
      5.621428571428572
      August 2012
    • " Very clean hotel with much charm and expensive food. Beautiful big room in the new building with a TV and mini ... " 
      5.621428571428572
      August 2012
    • " We took the 3 time walking holiday in the hotel europe, every time we were thrilled. We can say, everything is great here. The value for money in the pre-season is ok, the host family is very outspoken, friendly and helpful. The rooms in ... " 
      5.914285714285714
      September 2012
    • " Very comfortable, staff is friendly and helpful, the food excellent-have never 7 days after one another good food had. The area was quiet, a short walk to the center as after the hiking trails. We were very satisfied . " 
      5.8999999999999995
      September 2012
    • " We should Zermatt, for example the next time as winter sports centre choose, is clear to us, that we in the hotel again Europe book! It is centrally located, quiet, very modern and the food is wonderful. " 
      5.914285714285714
      July 2012
    • " ... be better. It has simply loved everything, Zermatt is anyway a dream, but specifically on the Europe we come again and again back. Who believes, Zermatt is kitsch and noble, errs enormous. The value for money is much better, as many people believe. Gladly again a dream week there. And: in the Valais ... " 
      6
      September 2012
    • " Again and again Europe! Family Julen from a likeable three star hotel a great four star hotel with much charm and competence created. The new part stylistic ... " 
      5.964285714285714
      August 2012
    • " Again and again Europe! Family Julen from a likeable three star hotel a great four star hotel with much charm and competence created. The new part stylistic fantastic, you are immediately ... " 
      5.964285714285714
      August 2012
    • " Fabulous hotel in wonderful environment " 
      5.621428571428572
      August 2012
    • " Great hotel with unique atmosphere. Very centrally located and yet very quiet. The food is qualitative ... " 
      5.621428571428572
      August 2012
    • " Great hotel -just to be comfortable! " 
      5.719047619047619
      September 2012
  • Excellent food (4)
    "Excellent food" found in 4 reviews
    • " Every time that I stayed at this hotel, always different menu and always excellent food . Good choice of a wine list at acceptable price. A nice bar is located near lobby with good ... " 
      6
      August 2012
    • " ... with much charm and expensive food. Beautiful big room in the new building with a TV and mini bar, as well as large bathroom! Beautiful view of the Matterhorn. True friendly staff. Very good and fine food " 
      5.621428571428572
      August 2012
    • " Great food ! " 
      5.8999999999999995
      September 2012
    • " Very comfortable, staff is friendly and helpful, the food excellent-have never 7 days after one another good food had. The area was quiet, a short walk to the center as after the hiking trails. We were very ... " 
      5.8999999999999995
      September 2012
  • Friendly staff (4)
    "Friendly staff" found in 4 reviews
    • " Very clean hotel with much charm and expensive food. Beautiful big room in the new building with a TV and mini bar, as well as large bathroom! Beautiful view of the Matterhorn. True friendly staff . Very good and fine food " 
      5.621428571428572
      August 2012
    • " Very comfortable, staff is friendly and helpful , the food excellent-have never 7 days after one another good food had. The area was quiet, a ... " 
      5.8999999999999995
      September 2012
    • " Great hotel with unique atmosphere. Very centrally located and yet very quiet. The food is qualitative excellent and diverse. Very friendly staff and atmosphere " 
      5.621428571428572
      August 2012
    • " We were in our short break very comfortable. The 5-course menu was excellent, the staff very friendly and the rooms were decorated in a modern style and equipped with everything you could wish ... " 
      5.719047619047619
      September 2012
  • Expensive food (1)
    "Expensive food" found in 1 review
    • " Very clean hotel with much charm and expensive food . Beautiful big room in the new building with a TV and mini bar, as well as large bathroom! ... " 
      5.621428571428572
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.9
  • Room
    5.8
  • Service
    5.9
  • Location
    5.6
  • Gastronomy
    5.9
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    94
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Cost Effectiveness (1)
      Comments related to "Hotel in general" found in 1 review
    • Hotel in general (14)
      Comments related to "Hotel in general" found in 14 reviews
      • " The first time, it was in 1978 and now for more than 30 times back to this wonderful hotel. The quality of this hotel is first class, food, people, cleanliness and location. The family ... "  read hotel review
        6
        August 2012
      • " All the people working at the hotel are very friendly and helpful. The hotel is very clean and warm. Any request are made quickly without question. "  read hotel review
        6
        August 2012
      • " The good hotel "  read hotel review
        5.402380952380953
        September 2012
      • " Fabulous hotel "  read hotel review
        5.621428571428572
        August 2012
      • " Very clean hotel with much charm and expensive food. Beautiful big room in the new building with a TV and mini ... "  read hotel review
        5.621428571428572
        August 2012
      • " We took the 3 time walking holiday in the hotel europe, every time we were thrilled. We can say, everything is great here. The value for money in the pre-season is ok, the host family is very outspoken, friendly and helpful. The rooms in ... "  read hotel review
        5.914285714285714
        September 2012
      • " Very comfortable, staff is friendly and helpful, the food excellent-have never 7 days after one another good food had. The area was quiet, a short walk to the center as after the hiking trails. We were very satisfied. "  read hotel review
        5.8999999999999995
        September 2012
      • " We should Zermatt, for example the next time as winter sports centre choose, is clear to us, that we in the hotel again Europe book! It is centrally located, quiet, very modern and the food is wonderful. "  read hotel review
        5.914285714285714
        July 2012
      • " ... be better. It has simply loved everything, Zermatt is anyway a dream, but specifically on the Europe we come again and again back. Who believes, Zermatt is kitsch and noble, errs enormous. The value for money is much better, as many people believe. Gladly again a dream week there. And: in the Valais ... "  read hotel review
        6
        September 2012
      • " Again and again Europe! Family Julen from a likeable three star hotel a great four star hotel with much charm and competence created. The new part stylistic ... "  read hotel review
        5.964285714285714
        August 2012
      • " Again and again Europe! Family Julen from a likeable three star hotel a great four star hotel with much charm and competence created. The new part stylistic fantastic, you are immediately ... "  read hotel review
        5.964285714285714
        August 2012
      • " Fabulous hotel in wonderful environment "  read hotel review
        5.621428571428572
        August 2012
      • " Great hotel with unique atmosphere. Very centrally located and yet very quiet. The food is qualitative ... "  read hotel review
        5.621428571428572
        August 2012
      • " Great hotel-just to be comfortable! "  read hotel review
        5.719047619047619
        September 2012
  • Location
    Pros
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " Great hotel with unique atmosphere. Very centrally located and yet very quiet. The food is qualitative excellent and diverse. Very friendly staff and ... "  read hotel review
        5.621428571428572
        August 2012
  • Service
    Pros
    • Service Friendliness (4)
      Comments related to "Service" found in 4 reviews
      • " Very clean hotel with much charm and expensive food. Beautiful big room in the new building with a TV and mini bar, as well as large bathroom! Beautiful view of the Matterhorn. True friendly staff. Very good and fine food "  read hotel review
        5.621428571428572
        August 2012
      • " Very comfortable, staff is friendly and helpful, the food excellent-have never 7 days after one another good food had. The area was quiet, a ... "  read hotel review
        5.8999999999999995
        September 2012
      • " Great hotel with unique atmosphere. Very centrally located and yet very quiet. The food is qualitative excellent and diverse. Very friendly staff and atmosphere "  read hotel review
        5.621428571428572
        August 2012
      • " We were in our short break very comfortable. The 5-course menu was excellent, the staff very friendly and the rooms were decorated in a modern style and equipped with everything you could wish ... "  read hotel review
        5.719047619047619
        September 2012
  • Food
    Pros
    • Quality (4)
      Comments related to "Food" found in 4 reviews
      • " Every time that I stayed at this hotel, always different menu and always excellent food. Good choice of a wine list at acceptable price. A nice bar is located near lobby with good ... "  read hotel review
        6
        August 2012
      • " ... with much charm and expensive food. Beautiful big room in the new building with a TV and mini bar, as well as large bathroom! Beautiful view of the Matterhorn. True friendly staff. Very good and fine food "  read hotel review
        5.621428571428572
        August 2012
      • " Great food! "  read hotel review
        5.8999999999999995
        September 2012
      • " Very comfortable, staff is friendly and helpful, the food excellent-have never 7 days after one another good food had. The area was quiet, a short walk to the center as after the hiking trails. We were very ... "  read hotel review
        5.8999999999999995
        September 2012
    Cons
    • Atmosphere (1)
      Comments related to "Food" found in 1 review
      • " Very clean hotel with much charm and expensive food. Beautiful big room in the new building with a TV and mini bar, as well as large bathroom! ... "  read hotel review
        5.621428571428572
        August 2012
  • Room
    Pros
    • Facilities (2)
      Comments related to "Room" found in 2 reviews
      • " Very clean hotel with much charm and expensive food. Beautiful big room in the new building with a TV and mini bar, as well as large bathroom! Beautiful view of the ... "  read hotel review
        5.621428571428572
        August 2012
      • " ... is very outspoken, friendly and helpful. The rooms in the main building are nice, the eizelzimmer a bit small and stop after north addressed. The new building whereas captivates with its style, the rooms are big and with much taste furnished. On the day of my birthday I was completely unexpected with great ... "  read hotel review
        5.914285714285714
        September 2012
    • Bathroom (1)
      Comments related to "Room" found in 1 review
      • " Very clean hotel with much charm and expensive food. Beautiful big room in the new building with a TV and mini bar, as well as large bathroom! Beautiful view of the Matterhorn. True friendly staff. Very good and fine food "  read hotel review
        5.621428571428572
        August 2012
Heinz
Great family hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
The hotel is family style run. The front desk was always very welcoming. You immediately felt welcome. I would highly recommend this hotel. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Marianne
Very friendly, courteous and competent.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Our wishes were always taken into account and the chef is always good and always ready for a short chat. The hotel has been well renovated and is very atmospheric. We are pleased each new year after year our skiing holidays in europe hotel. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Patrizia
Oasis hotel europe Zermatt.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
It was as always a great stay at the hotel europe (for us the 3 time!). Very familiar and friendly and the dinner delicious! The breakfast buffet is great and one has energy for a beautiful day of skiing on the slopes, then pure relaxation in the hot tub! We will definitely stay there again, highly recommended. read hotel review
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Carlo
Fantastic week with very good food and always top snow.
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2014
Our annual week at the hotel europe was beautiful as always. The family ruedi and Marianne Julen with their children and staff felt once again fantastic service. I look forward greatly to the month march, that i stay with family 10 days in europe spend can. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    4.0
    Distance to ski lift
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Carsten
... Simply a träumchen! 3. year in a row.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • December 2013
It couldn't have been better! We drive already for the 3 time in a row after Zermatt in this hotel. Great atmosphere, great atmosphere, very good location to ski bus, bakery, minimart, pedestrian area and ski shops. All of the rooms are great - no matter, whether in the new annex or in the main building (with matterhornblich). The spa area is wonderful and a must after a long day on the slopes. My tip: definitely book halfboard! The 5 - course dinner was amazing and alone a reason to spend their holiday ☺ read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Read all hotel reviews

Information about Europe Hotel & Spa

Hotel Information

hotel.de

hotel.de *

The family-run Europe hotel enjoys a quiet and sunny location in Zermatt, a 10-minute walk from all 3 cable cars. It offers 16 new double rooms in the Alpine modern look and a new wellness area, free Wi-Fi in the entire building. Almost every room in the Europe Hotel & Spa has a balcony and the rooms in the main building offer a splendid view of the Matterhorn. In the wellness area you can find 2 saunas, a steam bath, a jacuzzi and you can enjoy a relaxing massage. Every morning a generous buffet breakfast is served and in the evening you can enjoy a delicious dinner, accompanied by one of the fine wines from the extensive list. The Single-Economy room is very adequate for children or teenagers. May-November:If cancelled up to 2 days before date of arrival, no fee will be charged.If cancelled later or in case of no-show, the total price of the reservationwill be charged.December-April:If cancelled up to 15 days before date of arrival, no fee will be charged.If cancelled later or in case of no-show, the total price of the reservationwill be charged. Business hours of reception: On business days: from 07:30 to 22:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Hotel safe
  • Lift
  • Central heating

Room amenities

  • Additional childrens' bed
  • Computer connection
  • Minibar
  • Safe
  • Balcony
  • Standard balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants for non-guests: 1
  • International
  • Vegetarian dishes
  • Menu
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Breakfast in the room
  • Packed lunches

A choice of sports

  • Bicycle hire

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Number of saunas: 2
  • Finnish sauna

Other hotel information

  • Design hotel
  • Check in from: 15:00
  • Late check out
  • Trainstation
  • Cash payment
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Dry cleaning