# 3 of 357 hotels in Zermatt

Europe Hotel & Spa(4 stars)

Riedstrasse 18 3920 Zermatt View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.9
  • Room
    5.8
  • Service
    5.9
  • Location
    5.5
  • Gastronomy
    5.9
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    74
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Heinz
Great family hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
The hotel is family style run. The front desk was always very welcoming. You immediately felt welcome. I would highly recommend this hotel. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Marianne
Very friendly, courteous and competent.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Our wishes were always taken into account and the chef is always good and always ready for a short chat. The hotel has been well renovated and is very atmospheric. We are pleased each new year after year our skiing holidays in europe hotel. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Patrizia
Oasis hotel europe Zermatt.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
It was as always a great stay at the hotel europe (for us the 3 time!). Very familiar and friendly and the dinner delicious! The breakfast buffet is great and one has energy for a beautiful day of skiing on the slopes, then pure relaxation in the hot tub! We will definitely stay there again, highly recommended. read hotel review
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Carlo
Fantastic week with very good food and always top snow.
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2014
Our annual week at the hotel europe was beautiful as always. The family ruedi and Marianne Julen with their children and staff felt once again fantastic service. I look forward greatly to the month march, that i stay with family 10 days in europe spend can. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    4.0
    Distance to ski lift
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Carsten
... Simply a träumchen! 3. year in a row.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • December 2013
It couldn't have been better! We drive already for the 3 time in a row after Zermatt in this hotel. Great atmosphere, great atmosphere, very good location to ski bus, bakery, minimart, pedestrian area and ski shops. All of the rooms are great - no matter, whether in the new annex or in the main building (with matterhornblich). The spa area is wonderful and a must after a long day on the slopes. My tip: definitely book halfboard! The 5 - course dinner was amazing and alone a reason to spend their holiday ☺ read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Read all hotel reviews

Information about Europe Hotel & Spa

Hotel Information

hotel.de

hotel.de *

The family-run Europe hotel enjoys a quiet and sunny location in Zermatt, a 10-minute walk from all 3 cable cars. It offers 16 new double rooms in the Alpine modern look and a new wellness area, free Wi-Fi in the entire building. Almost every room in the Europe Hotel & Spa has a balcony and the rooms in the main building offer a splendid view of the Matterhorn. In the wellness area you can find 2 saunas, a steam bath, a jacuzzi and you can enjoy a relaxing massage. Every morning a generous buffet breakfast is served and in the evening you can enjoy a delicious dinner, accompanied by one of the fine wines from the extensive list. The Single-Economy room is very adequate for children or teenagers. May-November:If cancelled up to 2 days before date of arrival, no fee will be charged.If cancelled later or in case of no-show, the total price of the reservationwill be charged.December-April:If cancelled up to 15 days before date of arrival, no fee will be charged.If cancelled later or in case of no-show, the total price of the reservationwill be charged. Business hours of reception: On business days: from 07:30 to 22:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Hotel safe
  • Lift
  • Central heating

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Central heating
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Number of stars/domestic category: 4 Stars
  • Check in from: 15:00
  • Non-hotel guests can/cannot access the area: open
  • Late check out
  • Cash payment
  • English
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service