# 5 of 460 hotels in Cape Town

The Westin Grand Hotel Cape Town Arabella Quays(5 stars)

Convention Square, Lower Long Street View on map
Average rating
Recommended
Trend

At a glance

  • We can only recommend the hotel (1)
    "We can only recommend the hotel" found in 1 review
    • " We can only recommend the hotel . An ideal starting point around Cape town and surroundings explore. Particularly recommendable ... " 
      5.938095238095237
      April 2012
  • Very good food (1)
    "Very good food" found in 1 review
    • " We can only recommend the hotel. An ideal starting point around Cape town and surroundings explore. Particularly recommendable this is menu with wine on the the floor. Very good food , good wine, very friendly staff. Price in the proportion to the quality: Terrific. So good and ... " 
      5.938095238095237
      April 2012
  • Very friendly staff (1)
    "Very friendly staff" found in 1 review
    • " We can only recommend the hotel. An ideal starting point around Cape town and surroundings explore. Particularly recommendable this is menu with wine on the the floor. Very good food, good wine, very friendly staff . Price in the proportion to the quality: Terrific. So good and so inexpensive we have in ... " 
      5.938095238095237
      April 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.7
  • Service
    5.8
  • Location
    5.3
  • Gastronomy
    5.7
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    12
  • very good
    0
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " We can only recommend the hotel. An ideal starting point around Cape town and surroundings explore. Particularly recommendable ... "  read hotel review
        5.938095238095237
        April 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " We can only recommend the hotel. An ideal starting point around Cape town and surroundings explore. Particularly recommendable this is menu with wine on the the floor. Very good food, good wine, very friendly staff. Price in the proportion to the quality: Terrific. So good and so inexpensive we have in ... "  read hotel review
        5.938095238095237
        April 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " We can only recommend the hotel. An ideal starting point around Cape town and surroundings explore. Particularly recommendable this is menu with wine on the the floor. Very good food, good wine, very friendly staff. Price in the proportion to the quality: Terrific. So good and ... "  read hotel review
        5.938095238095237
        April 2012
Dan
Unconditionally recommendable city hotel.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • January 2014
Very good location. Shuttle to waterfront. Good accessibility with the car since it's directly by the congress centre. City center within walking distance. Bewertung lesen
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Gastronomie
    5.8
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    5.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
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Roswitha
Best hotel with the best view of Table Mountain
  • Weiterempfohlen
  • Paare
  • Andere
  • January 2014
We received prompt and friendly reception on arrival after a long and tiring flight from Australia. We had requested a room with view, and boy we got that and more. The room was large, a second large change/ luggage room, and beyond that a large bathroom with separate shower and bath tub. It was like having three rooms separated by doors to each. We had upgraded to the SPG members rooms, which meant we enjoyed free drinks that evening, free breakfast each day. Dinner was only a nominal charge extra in the private dining room, all very exclusive with attention ... to personal service. One of the best facilities was the shuttle bus which operates every fifteen minutes to and from the harbour, where you'll find great shopping and dining as well as street entertainment all in a safe environment. At the end of the night the shuttle is there to take you back to your relaxing hotel. It all helps to make your stay so enjoyable. I would definitely stay there again. Bewertung lesen
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
Weniger anzeigen
Thomas
Hotel with a view.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • December 2013
Top hotel in central location, short walk to the waterfront and downtown. Views of cape town, the waterfront and table mountain from the restaurant on the 19. floor (club floor). Bewertung lesen
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    5.8
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Lage und Umgebung
    5.3
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
Weniger anzeigen
Elana
My all time favorite; but join SPG!
  • Weiterempfohlen
  • Singles
  • Andere
  • March 2013
One of my all-time favorites. Convenient to city and waterfront; comfortable; beautiful; great service. But being an SPG member made all the difference. Bewertung lesen
  • Gastronomie
    5.0

    Food was fantastic but much better at upstairs dining room. Downstairs only so-so.

  • Service
    6.0

    Perfection. Everyone was so nice and they helped me with anything i needed.

  • Zimmer
    6.0

    So comfortable and beautiful! SPG members can get high floors.

  • Lage und Umgebung
    4.0

    There isn't much around the hotel but it's convenient to everything.

  • Hotel
    6.0

    One of my all-time favorites. Convenient to city and waterfront; comfortable; beautiful; great service. But being an SPG member made all the difference.

Weniger anzeigen
Heidi
Super city hotel with great service
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • March 2013
The Westin is a typical city hotel. On arrival the vehicle from the staff in the underground garage parked. Very warm welcome and the check in is easy. There is also german-language Staff. We have many tipps for excursions received. We also have a free upgrade to the executive floor. Super! The staff in the restaurant was very attentive. The rooms are modern and very nice. Great view of the waterfront. Nothing was missing. Haus- Shoes, bathrobe, everything. The hotel offers almost 1/2 hour. A shuttle service to the waterfront And back. We often liked to use it. Bus (red ... and blue) for sightseeing stops In front of the hotel. Everything was great, we can highly recommend it. Bewertung lesen
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
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Information about The Westin Grand Hotel Cape Town Arabella Quays

Hotel Information

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Airport transfer
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service