# 91 of 92 hotels in Santo Domingo

Barceló Hotel Santo Domingo(4.5 stars)

Avenida Maximo Gomez esq, Av. 27 de Febrero 102004 Santo Domingo View on map
Average rating
Recommended
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At a glance

  • Good service (2)
    "Good service" found in 2 reviews
    • " Central hotel at the Av. Maximo Gomez, good service (with karbiktypischen downsides), friendly staff, nice small pool area ( for the location ... " 
      4.707142857142857
      April 2012
    • " Central hotel at the Av. Maximo Gomez, good service (with karbiktypischen downsides), friendly staff , nice small pool area ( for the location relatively large); from street penetrates however ... " 
      4.707142857142857
      April 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.1
  • Room
    3.9
  • Service
    2.6
  • Location
    5.1
  • Gastronomy
    3.8
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    0
  • very good
    1
  • acceptable
    1
  • poor
    1
  • terrible
    0
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Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " Central hotel at the Av. Maximo Gomez, good service (with karbiktypischen downsides), friendly staff, nice small pool area ( for the location ... "  read hotel review
        4.708333333333333
        April 2012
      • " Central hotel at the Av. Maximo Gomez, good service (with karbiktypischen downsides), friendly staff, nice small pool area ( for the location relatively large); from street penetrates however ... "  read hotel review
        4.708333333333333
        April 2012
Chris
Hell
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Andere
  • January 2013
We were greeted by a airline company in this hotel building, because our flight from Punta Cana from technical reasons paint had. We were with buses after santo domingo stituents. It came so on 200 persons at the same time in this hotel at, all checked in. With all understand, that for a hotel definitely a very stressful and not everyday situation is. The front desk was only occupied by one person. The 2. employees disappeared with the sight of the crowds in the restaurant, picked a plate with food and twisted in a backroom. Understandably was a staff was ... overburdened and accordingly extremely annoyed and unfriendly. Of al we after several hours finally a room had, worked unfortunately the light, since a problem with the reader in the room stock. As then turned out had some guests this problem. At the front desk you had no ear for us, as you still with the checking in was busy. Solid 6 times we were with a new coded map comforted and a stupid saying, we will bite the card correctly tuck in. When we a new room demanded, came finally one of the staff, the problem however also initially could not resolve. To about 3 hours we had finally light and wished us at the sight of the room again dark. The room was run-down, the carpet absolutely disgusting and dirty. Everywhere were stains and a vacuum cleaner had the carpet obviously hadn't seen. On the glasses were stains and fingerprints. The walls were filthy and dirty. The mini bar was empty. It was full mold, hair and stains. The bathroom was dirty and full of mold. The windows were not clean either, and fully black dust. The odor in the room was intolerable. Bitingly and rotten. One dared hardly, touching anything. This hotel is at best a 2 star category. The breakfast buffet was very poor and the food clearly stale. Drinks we were not offered, we could at best the syrups-juice from the machine can, unfortunately were at the table no glasses set and the waiters spoke no english (or didn't speak). In the bathroom was a basket with soap etc. And a tag' if more toiletries need, don't hesitate, at the front desk to questions. ' as we friendly to toothbrushes questions, raunte the receptionist only back' i don't think we have that. Go and buy. ' thanks. Everybody was visibly irritated. I have never been in a hotel so unfriendly treated and so unwanted comfortable. I have business very often in various hotels stayed in, this is the dirtiest, that i've ever seen. Absolutely not recommendable. Bewertung lesen
  • Gastronomie
    1.5
    Auswahl an Speisen und Getränken
    2.0
    Sauberkeit im Restaurant und am Tisch
    1.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Atmosphäre & Einrichtung
    1.0
  • Hotel
    2.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    1.0
  • Zimmer
    2.3
    Größe des Zimmers
    3.0
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    1.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
  • Service
    1.0
    Fremdsprachenkenntnisse des Personals
    1.0
    Rezeption, Einchecken, Auschecken
    1.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
  • Sport und Unterhaltung
    4.0
    Zustand und Qualität des Pools
    4.0
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Dr. Andreas
Comfortable city hotel-nothing for Lärmepfindlic
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Städtereisen
  • April 2012
Central hotel at the Av. Maximo Gomez, good service (with karbiktypischen downsides), friendly staff, nice small pool area ( for the location relatively large); from street penetrates however considerable transport and ( evenings) disco noise into the room (to the sixth floor). But Santo Domingo is just generally a loud, be considerably busier-something, gladly also times chaotic place. If you quiet and touristic - like, should a hotel in the colonial old town select. Bewertung lesen
  • Gastronomie
    5.0
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    4.3
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Sport und Unterhaltung
    4.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    5.0
Weniger anzeigen
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Information about Barceló Hotel Santo Domingo

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is situated at the heart of Santo Domingo, the capital of the Dominican Republic. Links to the public transport network are to be found directly in front of the hotel.
  • This 9-storey city hotel offers access to 850 m² of beautiful gardens and comprises a total of 217 rooms, 7 of which are junior suites. Facilities include a hairdressing salon and a bar, in addition to room and laundry services. The hotel features 2 restaurants: a cafetería serving breakfast as well as lunch and evening buffets and “Lina” offering midday and evening à la carte dining with an international selection.
  • Each of the comfortable rooms comes with an en suite bathroom with a hairdryer, a direct dial telephone, a minibar, refrigerator, a hire safe and a balcony. The air conditioning is centrally regulated.
  • Leisure options include a swimming pool and an in-house gym.
  • Guests may select their breakfast from an ample buffet.
  • American Express, MasterCard and VISA are accepted by the hotel.
  • Check-in is from 3:00 pm. Guests should check out by 12:00 noon. Guests should have credit cards and some form of photo identification ready when checking in.
  • From Las Américas International Airport, take the motorway to Santo Domingo. Head towards Av. 27 de Ferro. Then take a left onto Maxim Gomez.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking

Room amenities

  • Computer connection
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Massages
  • Beauty treatments
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Dry cleaning