# 8 of 82 hotels in Luxembourg

Mercure Grand Hotel Alfa(4.5 stars)

16 Place de la Gare 1616 Luxembourg View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    5.0
  • Service
    5.1
  • Location
    5.2
  • Gastronomy
    5.2
  • Sport & Leisure
    2.9

Rating breakdown

  • excellent
    12
  • very good
    7
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews
FANG
Just opposite the train station
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
The Hotel is just opposite the railway Station and quie noisy around. It is convenient for businvess traveller with short stay but it seems bit unsafe area. Room is bit old but quite large. The staff are friendly. read hotel review
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
Close
Rustan
Opposite Railstation and at Airport bus 16 stop
  • Recommended hotel
  • Singles
  • Business trip
  • October 2014
If you arrive by Train the location is perfect, it just opposite the Luxembourg Gare. If you arrive by air the Bus 16 direct from airport stops outside. The restaurant for Lunch and Dinner is excellent with great food. No reservation needed as restaurant very large but still cosy atmosphere. I like the Hotel! read hotel review
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    4.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Service
    3.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Room
    4.0
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
Close
Carine
Close to the station : very conveniently located
  • Recommended hotel
  • Singles
  • City break
  • November 2013
I've very often stayed here in the past and I've always been very happy with the hotel. The rooms are very "homy", the staff is very friendly and the breakfast is very varied. Add to that that you're opposite of the train and bus station, and it's an excellent choice when you're on a citytrip. read hotel review
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Rustan
Good location and best restaurant in town
  • Recommended hotel
  • Singles
  • Business trip
  • May 2013
Best hotel if you arrive by Train - Old History and best reastaurant in town for lunch and dinner. Nearly all buslines incl airportline just outside door. Trainstation across the road. Good and conveinient stay read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
  • Room
    3.3
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    4.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
Close
Sandro
Luxembourg hotel
  • Recommended hotel
  • Singles
  • Business trip
  • April 2013
Nice and clean hotel placed close to the train station of Luxembourg city. In the area close to the hotel you can find a lot of restaurants and pubs to be visited with your friends. In the meantime you can spend your time to visite the old part of the town, very fashionable. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
Close
Stefan
Gladly anytime again... In the summer 2013 again
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • March 2013
An older hotel, but with pleasant flair. Centrally located at the train station. Less than 900 meters to the shopping street. You should a room on the back/ask. Traffic was annoying, we were already 3 time there. Breakfast was awesome! (stop french influence) Kitchen was great, but for my purse expensive, from delicious. Lots of fun there -) read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Service
    4.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
Close
Andres
Lovely hotel near the train station
  • Recommended hotel
  • Couples
  • City break
  • January 2013
This hotel is right in front of the train station so it's great if you're coming to Luxemburg by train. They also have a free shuttle to the airport, which we used because we were flying to Brazil the next day. I spent a very comfortable night at this hotel, plus the bed was great and the decoration of the room was nice. The only little complain would be about the Airport shuttle driver who got angry and rude with a bus driver on street. He was very polite with me and the guests inside the shuttle, but that's not ... something unexpected from a hotel staff member. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    2.0
Close

As good as you would be expecting this kind of hotel
  • Recommended hotel
  • Couples
  • Other stay
  • January 2013
We stayed one night at this hotel Mercure located right in front of the train station. Check in was quick and the staff was really helpful and nice. The room was huge, classical. The transfer to the airport was included so we used it. The driver couldn’t get out to the street with the minivan and got really nervous and was even very rude. It’s not the attitude that we expected from someone working for this class of hotel. read hotel review
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
Close
Read all hotel reviews

Information about Mercure Grand Hotel Alfa

Hotel Information

hotel.de

hotel.de *

The Grand Hotel Mercure Alfa Luxembourg is located opposite the railway station, in the heart of the business and shopping district and to the historic town centre, with the European Institutions nearby. 141 air-conditioned rooms with bathtub and shower are available for booking. Rooms are equiped with telephone, modem, television and minibar. The hotel has a brasserie, a bar and meeting rooms for seminars and conferences. Free Wi-Fi Internet access. Hotel has is own airport shuttle.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Air conditioning

Room amenities

  • Shower
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service