# 4 of 19 hotels in Gera

Pentahotel Gera(4 stars)

Gutenbergstraße 2a 07548 Gera Germany View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    4.9
  • Location
    4.9
  • Gastronomy
    4.8
  • Sport & Leisure
    4.2

Rating breakdown

  • excellent
    16
  • very good
    12
  • acceptable
    3
  • poor
    1
  • terrible
    0
Read all hotel reviews
Marcus
Our hotel choice was the right
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
Very friendly and courteous staff, good transport links. Night including use of public transport we found super read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    5.0
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Hans-H.
I loved it.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
All in all a very enjoyable experience, the on a return visit,. Friendliness and courtesy in dealing and competence with questions speak for the staff. The complete atmosphere radiated peace and relaxation. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
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Erika Lennartz
Unfortunately not further recommended house
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • September 2013
Reception staff plenty of annoying. Breakfast disco under commodity. There was always something missing. The coffee was unreasonable. Lunch buffet was only after repeated requests refilled. Dessert was after ten minutes already none more since. It was nothing refilled. Service staff had unfortunately no view. Room only superficially cleaned. Furniture worn out. Carpet totally outdated and dirty. Curtains incredibly dirty (almost black). Plastic full of disgusting stains. Four holes in the sheets. Shower in the bathtub, but it did not work. No towels. Only two supervisor. It was at the reservation was not known, that the parking garage because of ... flood not usable. (sad, but would be announced). This hotel has not deserved the stars and is never again. read hotel review
  • Room
    1.0

    The decor is tired and not well maintained.

  • Service
    1.0

    Friendliness was limited. The room cleaning was bad.

  • Gastronomy
    1.0

    No regional dishes. In that region but very appropriate.

  • Hotel
    2.0

    Reception staff plenty of annoying. Breakfast disco under commodity. There was always something missing. The coffee was unreasonable. Lunch buffet was only after repeated requests refilled. Dessert was after ten minutes already none more since. It was nothing refilled. Service staff had unfortunately no view. Room only superficially cleaned. Furniture worn out. Carpet totally outdated and dirty. Curtains incredibly dirty (almost black). Plastic full of disgusting stains. Four holes in the sheets. Shower in the bathtub, but it did not work. No towels. Only two supervisor. It was at the reservation was not known, that the parking garage because of flood not usable. (sad, but would be announced). This hotel has not deserved the stars and is never again.

  • Location
    5.0

    Good location, next to the Orangerie.

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Information about Pentahotel Gera

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    Situated in the historic centre of Gera – Untermhaus – the pentahotel is surrounded by restaurants, culture and parks. Relax in one of our 165 modern-style, air-conditioned rooms equipped with free in-house movie channels, among other features.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Hotel safe
  • Lift
  • Number of lifts: 2
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Air conditioning
  • Iron
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Sauna
  • Number of saunas: 1

Other hotel information

  • 24 hour reception
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Late check out
  • Express check in and check out
  • Visa
  • English
  • 24 hour security
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Post service