# 14 of 422 hotels in Sunny Beach

Hotel Helena Park(4.5 stars)

8240 Sunny Beach Bulgarien Süden View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.3
  • Location
    5.3
  • Gastronomy
    5.2
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    51
  • very good
    13
  • acceptable
    2
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.828571428571428

Well arranged hotel with wohlfühlcharakter. Cleanliness in the hotel and the grounds are very largely written. The all inclusive offer was very good, delicious food and drink all day long. The guest structure was very varied. Next to many vacationers from Germany are equally english, russians, romanians as. But also Hungary, belgians and bulgarians were there. It was a peaceful coexistence. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6999999999999997

I liked you admit in all honesty, the we vacation in this hotel really upset are, and if it 5 stars are, since vestehe i soon of the world nothing more. In the documents is, the the chairs at the beach included in the price, after verfugberkeit, the problem is... Every morning at 6:00 a. m. was already a real fight. Both at the beach, as well as in rest is, the reserving of beach chairs at the beach not allowed is, on other languages is even prohibited, …  read hotel review

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Andew
Great hotel with amazing animations team
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
The hotel is fantastic, all the staff are extremely helpful and can't do enough for you. The animations ream were fantastic providing fun all day and being inclusive of all guests no matter how active they were. Everything was very clean an the food was great with plenty of variety. The beach is also great as the sea is surprisingly warm and not too wavy with a private area for hotel guests with no additional charge which large areas of sunny beach appeared to have. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Dianne
Family holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2014
This hotel was outstanding....... clean, the staff was helpful. Food choice was remarkable (however there isn't anywhere to have food from within the hotel after tea). There is a lot of germans in the hotel however they where very friendly. The age group of people was all quite high there wasn't any young groups or people there, apart from a few....The animation team were very helpful with my child however there wasn't much for children to do... i thought there would of been more games and activities for children. read hotel review
  • Sport & Leisure
    5.0

    There was a animation team who where very helpful with the kids however not much for them to do pool very cold however indoor pool and spa was really nice. Also a nice a gym.

  • Room
    6.0

    Spotless free internet in the room and free safe however no irons where allowed in the room also no kettles where provided.

  • Service
    6.0

    The service was remarkable couldn't fault it.

  • Hotel
    6.0

    This hotel was outstanding....... clean, the staff was helpful. Food choice was remarkable (however there isn't anywhere to have food from within the hotel after tea). There is a lot of germans in the hotel however they where very friendly. The age group of people was all quite high there wasn't any young groups or people there, apart from a few....The animation team were very helpful with my child however there wasn't much for children to do... i thought there would of been more games and activities for children.

  • Gastronomy
    5.0

    There is a few bars the hotel has a sister hotel however you aren't allowed to use there bars chairs or pool.

  • Location
    4.0

    The transfer wasn't that bad it took about 30 mins to get to the hotel and we were the last drop off, The beach is lovely and is right on top of the hotel, however its about 30 min walk to the town or there is a bus stop outside.

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Information about Hotel Helena Park

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Hotel Helena Park is a five star accommodation facility located in Sunny Beach, Bulgaria. This would be a perfect facility for families with small children and bigger groups of friends. Free private parking is possible on site; reservation is not needed. Check in starts at 2 PM and check out must be done before 12 AM. Wi-Fi is available in public areas and is free of charge. There is an airport shuttle that runs from the hotel. Pets are not allowed on the premises.
  • Location
    Local points of interest include Cacao Beach, Carousel DISK'O, Bedroom Beach Club and Briliantin Beach Bar. Hotel is located on site of the sets of the once popular TV show 'What Happens in Sunny Beach, Bulgaria'. Complex is situated approximately 35 kilometers from Bourgas Airport and 101 kilometers from Varna Airport.
  • Accommodation
    Hotel has 232 rooms. There are also honeymoon suites available. In room amenities include private bathroom with bathrobes and hair dryers, satellite TV , in room hire safety deposit box, direct dial telephone, wireless internet access , a daily replenished mini bar and a balcony.
  • Food and Drink
    The hotel's comfortable restaurant serves breakfast. Barbecue facilities are available. Moreover, nearby streets offer many different dining options, including cafes and diners that serve local cuisine.
  • Leisure
    Leisure options at this facility comprise of tennis court, billiards, table tennis, darts, hiking, mini golf, sauna, fitness centre, library, children's playground, karaoke bar and an entertainment staff. On site spa offers ayurvedic treatments, massages, facials and beauty services, body scrubs, manicures and pedicures, body treatments and body wraps.
  • Other facilities and services
    Additional services and amenities include boutiques with designer clothing and jewellery, room service, airport shuttle, car hire, shuttle service, concierge service, laundry, dry cleaning, ironing service, shoeshine, trouser press and meeting and banquet facilities.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Lounge
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Gay friendly
  • EC Maestro
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Laundry service