# 8 of 368 hotels in Sunny Beach

Hotel Helena Park(4.5 stars)

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Hotel Pictures - Hotel Helena Park
Average
Recommended
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At a glance

  • We can only recommend this hotel (15)
    "We can only recommend this hotel" found in 31 reviews
    • " For a week great beach vacation with always friendly staff. We can only recommend this hotel . Details there are always and everywhere. Drinks in all-inclusive were very good so no ... " 
      5.338888888888889
      August 2012
    • " ... department. The beach is a few meters away, is clean and the sea was very warm. Pool but bit cold as not heated. Beach chairs and umbrellas had to fight you are at the pool and beach. All in all a fantastic Hotel , which is still the standard of a great riu Hotel. And one of the best hotels in sunny ... " 
      5.6944444444444455
      August 2011
    • " Furthermore best hotel at the sunny beach " 
      5.633333333333333
      July 2012
    • " Great Hotel , location to the beach and Promenade top! " 
      4.658333333333333
      September 2011
    • " Great hotel " 
      5.436111111111111
      June 2012
    • " Our in short, great hotel with a einerwonderful complex, pleasant staff and a wide selection of meals and drinks. Very ... " 
      5.436111111111111
      June 2012
    • " Best hotel at the Sunny Beach continue " 
      5.875
      July 2011
    • " A hotel is worth the money ! " 
      5.458333333333333
      July 2011
    • " very satisfied ! " 
      5.166666666666667
      November 2011
    • " A very nice, quiet hotel . " 
      5.877777777777777
      June 2012
    • " The hotel is very clean , clean and quiet, the staff competent and nice. The own beach section with the free beach ... " 
      5.877777777777777
      June 2012
    • " Great hotel with drawbacks " 
      3.880555555555555
      August 2011
    • " A Top Hotel . Unfortunately the annoying daily fight for pool chairs. On the beach, as well as at the pool ... " 
      3.880555555555555
      August 2011
    • " Recommendable a completely great hotel " 
      5.875
      June 2012
    • " Everything really great. Again at any time but the evening entertainment for adults was a disgrace. We were as a club A week locally. And were very satisfied . The vacation was really great. Flies certainly stay. " 
      5.875
      June 2012
  • Always friendly staff (10)
    "Always friendly staff" found in 10 reviews
    • " For a week great beach vacation with always friendly staff . We can only recommend this hotel. Details there are always and everywhere. Drinks in ... " 
      5.338888888888889
      August 2012
    • " Beach hotel with good service " 
      5.219444444444444
      September 2011
    • " ... recommend it. A beautiful spacious hotel area, only separated from the beach by the Promenade, with good kitchen and a decent universe-inclusive-offer of meals and beverages, coupled with a friendly staff . " 
      5.219444444444444
      September 2011
    • " Our in short, great hotel with a einerwonderful complex, pleasant staff and a wide selection of meals and drinks. Very peaceful location with its own section of the ... " 
      5.436111111111111
      June 2012
    • " Were in October 2011 in Helena park. The all of the staff is very friendly and accommodating! Strong praise! With the weather we had very much luck. There were on the ... " 
      5.166666666666667
      November 2011
    • " staff are very friendly and accommodating. Cleaning of the rooms very good! Almost all German-Communication therefore ... " 
      5.166666666666667
      November 2011
    • " positive: Optically very attractive Hotel. Clean Friendly staff (front desk but specifically excluded) Fitness room and Spa at the Sands is great Breakfast ... " 
      4.027777777777778
      July 2011
    • " A very nice hotel, all very friendly , it is really early in the morning to evenings late cleaned, it is recommendable, i'll ... " 
      5.916666666666667
      May 2012
    • " We are a mature, much rice end few for the first time in Bulgaria former. We booked four weeks. and are glad that Hotel Helena park if elected. It is professionally run einausgesprochen hotel, the staff was extremely friendly , the food was delicious and varied. Helena resort is located at the end of the sun beach ... " 
      5.513888888888889
      June 2011
    • " ... only celebrate, but also are looking for relaxation! To the Clubs have at least 20 minutes you plan to bar just ten minutes. No pure families or retirees Hotel (also suitable for young people). Very friendly staff . Late RISER breakfast until 10,30 = D Various leisure facilities in the hotel (tennis, table ... " 
      5.388888888888888
      August 2011
  • The food is great (5)
    "The food is great" found in 5 reviews
    • " Were there for 10'. Hotel complex furthermore top, only audience is unfortunately every year bad. Good that you the chef already for years in this hotel can provide. The food is great with a lot of choice. Despite conversion all inclusive in the last year have the dishes nothing ... " 
      5.633333333333333
      July 2012
    • " We were pleasantly surprised. The security guards probably a little cut back, I've not seen bag. The hotel is on the sea side very quiet location, about 500 meters is the party mile away. The food was great , the offer was huge. Hotel Resort very well maintained. The exceptional have already a few ... " 
      5.083333333333333
      August 2011
    • " ... as at the pool much too little. Staff at the reception were rather taciturn. Hotel 70% by guests from Eastern block booked. Therefore, an enormous noise during the day and night. The quality of the food is very good but unfortunately not very good meat lastig. Unfortunately jellyfish in the sea. " 
      3.880555555555555
      August 2011
    • " The reviews didn't promised too much:)the hotel and the rooms are absolutely clean, very good food (very recommendable, because everything was always freshly). The staff is very courteous and ... " 
      5.708333333333333
      August 2011
    • " ... few for the first time in Bulgaria former. We booked four weeks. and are glad that Hotel Helena park if elected. It is professionally run einausgesprochen hotel, the staff was extremely friendly, the food was delicious and varied. Helena resort is located at the end of the sun beach promenade, is therefore very ... " 
      5.513888888888889
      June 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.2
  • Location
    5.4
  • Gastronomy
    5.2
  • Sport
    4.9

Rating breakdown

  • Excellent
    78
  • Very Good
    12
  • Acceptable
    4
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

6
1 out of 1 people found this review helpful

The hotel is a very good state, the complex spread over 2 hotels Helena park and Helena Sands. The staff at the hotel was hard the complex included pool always clean to keep. I have ever had in any hotel experienced, that so much was cleaned everyday and the whole day away. The average age the hotel holiday-makers was between and years, and while we were there, there were mostly German in the hotel, but also English and russians. The waiters at the front …  read more

The most helpful critical review

2.5
2 out of 2 people found this review helpful

First the positive thing: the hotel and also the outside facilities are clean. Now the rest: 'clean' closes unfortunately not from, that it everywhere in the hotel unpleasant fish smells. We booked through a week needed, to this unpleasant odor to get used to. The hotel offers ' all inclusive' at. But constantly the impression, get request nevertheless something for the offers performance pay should (see also location and environment'): - the mini bar i …  read more

Summary of guest reviews by categories

Hotel in general
  • " Great experience and great holiday "  Read more
    5.8
    July 2012
  • " Well run and clean hotel with friendly service. Always good and tasty Spesenangebot. The rooms are clean and right well ... "  Read more
    5.8
    July 2012
  • " Well run and clean hotel with friendly service. Always good and tasty Spesenangebot. The rooms are clean and right well equipped. The outdoor facilities are very nicely arranged. The entertainment during the day and ... "  Read more
    5.8
    July 2012
  • " ... department. The beach is a few meters away, is clean and the sea was very warm. Pool but bit cold as not heated. Beach chairs and umbrellas had to fight you are at the pool and beach. All in all a fantastic Hotel, which is still the standard of a great riu Hotel. And one of the best hotels in sunny ... "  Read more
    5.6944444444444455
    August 2011
  • " Great hotel with a few criticisms "  Read more
    5.819444444444444
    July 2011
  • " Great Hotel-with drawbacks with the food "  Read more
    5.280555555555556
    July 2011
  • " Best hotel at the Sunny Beach continue "  Read more
    5.875
    July 2011
  • " ... for couples who want to not only celebrate, but also are looking for relaxation! To the Clubs have at least 20 minutes you plan to bar just ten minutes. No pure families or retirees Hotel (also suitable for young people). Very friendly staff. Late RISER breakfast until 10,30 = D Various leisure facilities in the ... "  Read more
    5.388888888888888
    August 2011
  • " A hotel is worth the money! "  Read more
    5.458333333333333
    July 2011
  • " ... image. In our case a hotel. If you look at the hotels nearby, this probably many brokers have built. Everyone after the motto '(he) is my bigger!' but the tourists must not be interested. This is an excellent Hotel, with everything you could wish for. We will definitely go back. "  Read more
    5.808333333333334
    October 2011
  • " Nice hotel "  Read more
    5.916666666666667
    May 2012
  • " A very nice hotel, all very friendly, it is really early in the morning to evenings late cleaned, it is ... "  Read more
    5.916666666666667
    May 2012
  • " A very nice hotel, all very friendly, it is really early in the morning to evenings late cleaned, it is recommendable, i'll definitely be again..., the food at the buffet is very plentiful and delicious, if you ... "  Read more
    5.916666666666667
    May 2012
  • " A very nice, quiet hotel. "  Read more
    5.877777777777777
    June 2012
  • " The hotel is very clean, clean and quiet, the staff competent and nice. The own beach section with the free beach ... "  Read more
    5.877777777777777
    June 2012
  • " We were pleasantly surprised. The security guards probably a little cut back, I've not seen bag. The hotel is on the sea side very quiet location, about 500 meters is the party mile away. The food was great, the offer was huge. Hotel Resort ... "  Read more
    5.083333333333333
    August 2011
  • " ... a travel group four women. We have the spa facilities the sister -hotels Helena sand used extensively. Very nice and the staff friendly and competent. The rooms are pretty and spacious and part a great view either on the pool or on the very well maintained garden area. A real eye catcher. This year ... "  Read more
    5.263888888888889
    June 2012
  • " Our in short, great hotel with a einerwonderful complex, pleasant staff and a wide selection of meals and drinks. Very peaceful location with its own section of the beach, the party area is in about 15 minutes on foot to reach. ... "  Read more
    5.436111111111111
    June 2012
  • " For a week great beach vacation with always friendly staff. We can only recommend this hotel. Details there are ... "  Read more
    5.338888888888889
    August 2012
  • " ... only celebrate, but also are looking for relaxation! To the Clubs have at least 20 minutes you plan to bar just ten minutes. No pure families or retirees Hotel (also suitable for young people). Very friendly staff. Late RISER breakfast until 10,30 = D Various leisure facilities in the hotel (tennis, table ... "  Read more
    5.388888888888888
    August 2011
  • " A very nice hotel, all very friendly, it is really early in the morning to evenings late cleaned, it is recommendable, i'll ... "  Read more
    5.916666666666667
    May 2012
  • " We are a mature, much rice end few for the first time in Bulgaria former. We booked four weeks. and are glad that Hotel Helena park if elected. It is professionally run einausgesprochen hotel, the staff was extremely friendly, the food was delicious and varied. Helena resort is located at the end of the sun beach ... "  Read more
    5.513888888888889
    June 2011
  • " Beach hotel with good service "  Read more
    5.219444444444444
    September 2011
  • " ... recommend it. A beautiful spacious hotel area, only separated from the beach by the Promenade, with good kitchen and a decent universe-inclusive-offer of meals and beverages, coupled with a friendly staff. "  Read more
    5.219444444444444
    September 2011
  • " positive: Optically very attractive Hotel. Clean Friendly staff (front desk but specifically excluded) Fitness room and Spa at the Sands is great Breakfast ... "  Read more
    4.027777777777778
    July 2011
  • " For a week great beach vacation with always friendly staff. We can only recommend this hotel. Details there are always and everywhere. Drinks in ... "  Read more
    5.338888888888889
    August 2012
  • " Our in short, great hotel with a einerwonderful complex, pleasant staff and a wide selection of meals and drinks. Very peaceful location with its own section of the ... "  Read more
    5.436111111111111
    June 2012
  • " Were in October 2011 in Helena park. The all of the staff is very friendly and accommodating! Strong praise! With the weather we had very much luck. There were on the ... "  Read more
    5.166666666666667
    November 2011
  • " staff are very friendly and accommodating. Cleaning of the rooms very good! Almost all German-Communication therefore ... "  Read more
    5.166666666666667
    November 2011
  • " The reviews didn't promised too much:)the hotel and the rooms are absolutely clean, very good food (very recommendable, because everything was always freshly). The staff is very courteous and ... "  Read more
    5.708333333333333
    August 2011
  • " Only a week Gold beach and then the 2. week sunny beach. Also here a beautiful close to the beach hotel, unfortunately without beach bar. The food very good. The theme restaurants Bulgarian and fish very good. The room large and the beds 'much easier ... "  Read more
    5.666666666666667
    July 2012
  • " We were pleasantly surprised. The security guards probably a little cut back, I've not seen bag. The hotel is on the sea side very quiet location, about 500 meters is the party mile away. The food was great, the offer was huge. Hotel Resort very well maintained. The exceptional have already a few ... "  Read more
    5.083333333333333
    August 2011
  • " ... few for the first time in Bulgaria former. We booked four weeks. and are glad that Hotel Helena park if elected. It is professionally run einausgesprochen hotel, the staff was extremely friendly, the food was delicious and varied. Helena resort is located at the end of the sun beach promenade, is therefore very ... "  Read more
    5.513888888888889
    June 2011
  • " ... as at the pool much too little. Staff at the reception were rather taciturn. Hotel 70% by guests from Eastern block booked. Therefore, an enormous noise during the day and night. The quality of the food is very good but unfortunately not very good meat lastig. Unfortunately jellyfish in the sea. "  Read more
    3.880555555555555
    August 2011
  • " Were there for 10'. Hotel complex furthermore top, only audience is unfortunately every year bad. Good that you the chef already for years in this hotel can provide. The food is great with a lot of choice. Despite conversion all inclusive in the last year have the dishes nothing ... "  Read more
    5.633333333333333
    July 2012
  • " Well run and clean hotel with friendly service. Always good and tasty Spesenangebot. The rooms are clean and right well equipped. The outdoor facilities are very nicely arranged. The entertainment ... "  Read more
    5.8
    July 2012
  • " The hotel itself is very well maintained and well maintained. The rooms are clean, the bed sheets could be changed more often. The food at all inclusive was okay, but not ... "  Read more
    4.658333333333333
    September 2011
  • " ... past year we again felt really good. We are a travel group four women. We have the spa facilities the sister -hotels Helena sand used extensively. Very nice and the staff friendly and competent. The rooms are pretty and spacious and part a great view either on the pool or on the very well maintained garden area. A real eye ... "  Read more
    5.263888888888889
    June 2012
Bernd
Germany
  • Couple
  • Age 51-55
2 Other hotel reviews
5.4
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Great hotel close to the beach. Very good food. Room great with a large flat -tv. Staff are very friendly and speaks in many cases also German. Faults: no beach bar and no bottles of water in all-inclusive. … read more
Helmut
Germany
  • Couple
  • Age 56-60
1 Other hotel reviews
4.1
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
The staff were not very friendly. I don't know, whether the season stressed were/are. The crowning but it was however the pool boy, the burst with before laziness, I have never experienced something like that. This young was lazy, that he even, disabled older tourist in the cellar sent, to the cushions to pick up. You must not think, that he requirements for couch managed, the non-existent. Furthermore is incomprehensible to me been, that it is not a only service, the outside area the Bar covered. So you had to stop, the beverages yourself and the with a barkeeper, the also not Just before … read more
Svenja
Germany
  • Couple
  • Age 19-25
1 Other hotel reviews
4.2
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We were already on arrival very pleasant at the front desk welcome, here one speaks excellent german and with every conceivable question or problem they immediately very well was helped. The housekeeping staff spoke no german or english, was but also unnecessary. The rooms were so and so always clean and tidy. My friend had unfortunately at the end of the vacation due to bronchitis the hotelärztin preoccupy, but calculated you 60 Euro plus cost for antibiotic (23 Euro) and nasal spray (9 Euro).In the main restaurant, moby dick gives it in the morning, afternoons and evenings plenty of food in buffet … read more
Frank
Germany
  • Couple
  • Age 46-50
1 Other hotel reviews
5.3
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We have the Helena Park end of September/ beginning of October 2012 visited. Although we three days for end of the season left, was of fatigue in the friendliness of the staff or other Saisonendekrankheiten absolutely nothing to feel! The stay was great and relaxing. Since we will again go there. … read more
3.7
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The staff at the reception was very nice, german and courteous, the rest of the staff, especially in the restaurant were very antriebsarm, scared and only the necessary stuff, have our drinks partly even in/out privileges, it's a pity Tho there was not, after the motto do not look that says the also nothing The only positive we had an assigned table!Little choice, the restaurant and the bars are only with 4 stars marked, only the hotel has 5 stars! The food was lukewarm to cold, little choice, nothing special, food were in large quantities processed or begraten, so that all long in … read more
Read all hotel reviews

Information about Hotel Helena Park

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Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Laundry service
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