# 1 of 176 hotels in Los Angeles

Hotel The Westin Bonaventure Los Angeles(4 stars)

404 S. Figueroa 90071 Los Angeles View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.2
  • Location
    4.8
  • Gastronomy
    5.1
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    30
  • very good
    10
  • acceptable
    6
  • poor
    0
  • terrible
    0
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The most helpful positive review

5.0738095238095235

The hotel is located in los angeles down town about five minutes until the next underground station. The suite in which i stayed was equipped with everything what you need, two tvs, one in the living area and a in the bedroom, two bathrooms, safe, minibar, sofa, small kitchen and so on. You have from the hotel a great view on los angeles just very nice. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.9166666666666665

The Westin bonaventure is also a bit outdated already. The room included bathroom was in good, more or less clean state (the rag to the americans first still forge) Which one however mention, the beds were in magnificent condition. The safe whereas worked unfortunately not, in the short time not also repaired. The breakfast buffet offers a wide selection and is reasonably priced representable. The parking rates are with 40 $/ day also very reasonable. …  read hotel review

read more Acceptable, Poor, Terrible reviews
Harsh
Underwhelming and sub par experience
  • Hotel not recommended
  • Singles
  • Business trip
  • April 2014
Hotel is conveniently located in downtown LA. However rooms are small and the hotel as a whole is in need of renovation. Having just one check in area for the number of towers and rooms results in queues. Overall, disappointing. read hotel review
  • Room
    2.5
    Size of the room
    2.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Service
    3.3
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Location
    3.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    3.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
Close
Günter
Great standard! Always again.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • March 2014
A hotel, where everything like that is, as you as a customer wishes. I was to 2 time there and will june this year to stay there again. Tip: lunch in the water-court, 5 minutes walk from the hotel. Cheap and healthy food! Tip: farmers market ankucken and with the angels-flight train (was beginning march closed). read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Alexander
Good business hotel.
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • February 2014
Good City Hotel in los angeles Hotel Downtown. With security one of the most beautiful Westin i know. Hotel top, but los angeles Hotel Downtown and district same on weekend rather a ghost town. read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    4.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Vanessa
Nice hotel with some of the negative aspects.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The hotel is very impressive and Downtown los angeles. Mostly by business middle ages. The rooms were big and clean, unfortunately had many shops on the 'food-floor' closed or small businesses were not rented out. Prices were definitely too high! read hotel review
  • Room
    5.0

    The rooms are big, nice and very clean, we absolutely comfortable. The drive there in gläserenen elevator on the exterior was great! The view over the city was also worth seeing! Included tv, air conditioning, minibar and safe. Frightening we found the price for in-room wireless internet: 1 2 $per day, which of course we didn't use it. In the lobby was the wi-fi free of charge. I believe, however, that a hotel for business tours wi-fi in the rooms was standard should be!

  • Service
    4.0

    Unfortunately we had directly with the check in problems, because our reservation was supposedly not before (vouchers we gave at check-in is from). After i had explained, why i do not in the afternoon at the travel agent could call (in Germany it was at two), from, herumzutelefonieren, and we stood at the front desk and had to wait. As solution i proposed, the room rate for the time being on my credit card to pay, to the problem would be fixed. After 15 minutes of waiting was our reservation was found, and we got to the room. For an excuse we waited in vain. The other service staff, with which we had to do (parking and staff outside the hotel), was very nice!

  • Location
    3.0

    The hotel is located in Downtown los angeles, relatively far away from tourist attractions such as the chinese theatre etc.. A bus drives for little money, the bus stop is within easy walking distance. Unfortunately, we could without research not very many possibilities for the meal go mind, here, other hotels certainly benefits!

  • Gastronomy
    3.0

    The hotel's restaurants we didn't use, but there are two food-floors, which are actually enough to eat, (subway etc.). Many of the shops were closed, more small businesses were completely empty. The food at subways was a disaster, because the operation was unfriendly and spoke english with a strong foreign accent, so we enormous problems had, to understand and we understood.

  • Hotel
    4.0

    The hotel is very impressive and Downtown los angeles. Mostly by business middle ages. The rooms were big and clean, unfortunately had many shops on the 'food-floor' closed or small businesses were not rented out. Prices were definitely too high!

Close
Charles R Russell
Iconic luxury propery downtown
  • Hotel not recommended
  • Singles
  • City break
  • October 2013
Iconic property with good downtown location; transit about 4 blocks walking. Room prices are good; add-on's will catch you. Parking is pricing and in Los Angeles "car is king," making overall nightly rate expensive. Unless you need to be downtown LA, suggest you check Pasadena for close-by less expensive and similar quality properties. read hotel review
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Location
    3.3
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    3.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Sport & Leisure
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
Close
Read all hotel reviews

Information about Hotel The Westin Bonaventure Los Angeles

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Internet
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Safe
  • Washing machine
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service