# 4 of 82 hotels in Luxembourg

Hotel Sofitel Luxembourg(5 stars)

5 Rue du Fort Niedergrünewald /Quartier Europeen Nord Kirchberg View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.5
  • Location
    3.8
  • Gastronomy
    5.4
  • Sport & Leisure
    3.5

Rating breakdown

  • excellent
    10
  • very good
    10
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Sacha
Rooms need renovation
  • Hotel not recommended
  • Couples
  • Other stay
  • February 2015
We stayed in a luxury room on the 5th floor. The rooms are pretty old and despite the fact that the rooms here are non-smoking, all 3 rooms we visitd had a smoking smell in them. The general cleanliness is rather poor. If you take breakfast, make sure not to get seated in the small room btu rather wait for a table in the big room, as the breaksfast in the small one is a joke, with nearly no choice available. Fairly I have to say due to our complaint, we did not have to pay for our breakfast. All ... in all I would reccomend the Hotel if you get a good rate, but it has nothing to do we the standard of a Sofitel. read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    3.3
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Service
    3.0
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
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Diana
Nice stay in a luxury hotel, pet friendly
  • Recommended hotel
  • Couples
  • City break
  • October 2014
We had a nice two nights stay in this hotel. The staff were so friendly. The room was huge for European standard with very comfortable bed, we had 2x 50Kg dogs, and the room is even big enough for them to be able to move around freely. They provided high quality toiletries in the bathroom. There is a water cooker in the room, the tea provided was high quality and really good, Coffee was in the other hand only instant Nescafe. If you really have to get real coffee, you may want to go downstairs at the restaurant or bar. ... The bar was really nice with comfortable sofa and smooth jazz. The hotel comp us with welcome drinks, but overall the price of the drinks are not more expensive than our local Irish pub. There is Whisky sampler (5 types) for 20 Euro, champagne cocktail for 13. There are restaurants too in the hotel, we did not have dinner there, but next time we come back to Luxembourgh we will. We were trying the famous restaurants in the city, and definitely had to pay more in the city. Our car was parked in the hotel's private parking space. To go to the city, we took the bus, it's only 2-3 minutes walk from the city, there are many buses, so you only have to wait 5-10 minutes. A day ticket costs 4 Euro. Overall, this hotel is what you expected when you stay in a Sofitel hotel. If you have to pay more, it's because you get more service and quality. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    4.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
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Michael
The one between the office buildings
  • Recommended hotel
  • Couples
  • City break
  • September 2014
The hotel offers fine architecture and a fantastic room with an ever better bed. We got an affordable booking from a secret deal @hotwire. The distance from the remote hotel area in Kirchberg to the city centre is approximately 3 km. So it's probably best to go by car, bus or taxi. The hotel is obviously primarily built to serve those who need to be in the city for business or politics. We used it as a basis for our weekend city break. We didn't use the restaurants, bars etc. but from a distance it all looked very good. One ... might expect a pool or a wellness area in these types of 4/5 star hotels. We would have appreciated it. Service was impeccable. The crew makes you feel more than welcome. during the weekend parking in the public area in front of the hotel is free. For the parking on the hotel premisses an extra fee has to be paid. read hotel review
  • Location
    3.5
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    3.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Sport & Leisure
    2.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
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Violaine
Perfect welcome and caring staff
  • Recommended hotel
  • Singles
  • Business trip
  • May 2014
Very nice and professional welcome. Quick check-in and out. A nice choice of eating possibilities within the hotel and taxis available or very quick to come if you wish to go to the center. No direct shopping facilities but if you wish, you can jump in a taxi or very easily take the bus which brings you right in front of the Auchan shopping center on Kirchberg. You have there a great choice of restaurants, shops and, of course, access to the Auchan supermarket. To go to the center of town, you can also use the but network. The city ... is very well covered and you can get a day ticket for EUR 4.00 for all your bus rides (one way costs otherwise EUR 2.00). I love this hotel and will love it even more once they have changed the TVs in the rooms. It is planned for this Fall, I hear. read hotel review
  • Location
    4.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Read all hotel reviews

Information about Hotel Sofitel Luxembourg

Hotel Information

hotel.de

hotel.de *

In the name of our whole crew, we welcome you cordially to the Sofitel Luxembourg Europe. As a member of the Accor Hotels family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Luxury Hotels abound, but the Sofitel Luxembourg Europe is a great choice to fulfill all of your needs and expectations. Book with us and find out! Our hotel has plenty of parking spots available. Hotel guests can take advantage of our convenient car parking space. Please request when making a booking. Stay connected with the internet (WLAN) service. Make yourself at home The qualified hotel reception staff will always be ready to assist at all times. Hotel guests may find it convenient to use the elevator to the upper floors. Day care services are provided at our hotel. Where you will stay Our visitors enjoy the access to the internet, the temperature control via AC, the TV (cable) as well as the hand-held hair-dryer featured in each and every room. In case you happen to have some free time, you can watch some TV directly from your room. In each and every room you'll also find satellite TV. One of the hotel courtesies is a safe that is featured in all rooms. Every bathroom has a bathtub for your convenience. There is a hand-held blow-dryer and a robe in each hotel room. kids' beds are available in the rooms at our hotel. Feel free to use the hotel's modern fitness room. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The modern architecture of the Sofitel Luxembourg Europe, with elements of steel and glass, rises up on the Kirchberg plateau, at the very heart of the European institutions and the financial centre. The gigantic transparent dome allows light and heat to enter, creating a very pleasant atmosphere whatever the weather and external temperature. This space, like a covered city square in the centre of the hotel, gives the hotel its unique character. Elsewhere, you'll find beautifully renovated guest rooms and a fine Italian restaurant, all featuring Sofitel's distinctively luxurious French décor.
  • Location
    Sofitel Luxembourg Europe is the only 5 star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. The Grand Theater, Philharmonie and Museum of the Modern Arts are just few steps away from the hotel.
  • Accommodation
    Sofitel Luxembourg Europe offers 109 guestrooms and suites. All of the hotel’s guest rooms, including Sofitel suites and Prestige suites, were beautifully renovated in 2008 to ensure optimal comfort and the latest equipment. Special touches include the MyBed concept (comfortable custom beds), soft lighting, and warm colour tones (such as caramel, turquoise and purple) that create a refined atmosphere and invite guests to rest and relax..
  • Food and Drink
    The Atrium accomodates a gastronomic Italian restaurant, the Oro e Argento, famous for its lovely Venetian style cuisine, the Havana Lounge, a popular meeting place for cigar smokers, the Glaçon Rouge bar and the traditional Le Stübli restaurant

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Additional childrens' bed
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service