# 9 of 364 hotels in Hamburg

Grand Elysée Hotel Hamburg(5 stars)

Rothenbaumchaussee 10 20148 Hamburg View on map
Average rating
Recommended
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At a glance

  • Really friendly staff (1)
    "Really friendly staff" found in 1 review
    • " really friendly staff , great facilities and great locationthe restaurants topthe breakfast outstanding, only the ... " 
      6
      January 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.5
  • Location
    5.4
  • Gastronomy
    5.6
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    217
  • very good
    30
  • acceptable
    4
  • poor
    1
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.8

The hotel has high prices, the service but it is not necessarily the requirements. Check-in (on a friday afternoon!) There were long waits and obviously not well informed staff at the counter. So knew two women, that the hotel the hotel chain ' worldhotels'angehört and could with the miles & more card from lh nothing start. The room was then clean, quiet, bright and pleasantly furnished. The safe was with key lock. For me a good thing. Overall the locatio …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

1.6

At the check-in noted and confirmed, that no breakfast will be charged if you don't have breakfast, although with breakfast was reserved. Whilst checking out was then breakfast will be charged, although no breakfast was taken. Staircase only as escape route down possible, not as access to the floors. No instruction, that this aussperrt. Room to the street very noisy. A zimmerverlegung could/you do not really want to match. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " really friendly staff, great facilities and great locationthe restaurants topthe breakfast outstanding, only the ... "  read hotel review
        6
        January 2012
Baljinder
Deserves to be called "Grand"
  • Recommended hotel
  • Singles
  • Business trip
  • June 2014
Facilities in the hotel and room befit the star rating of this hotel and the breakfast choice is just superb (depending on the hour, be prepared for the business crowd though). Also have an excellent selection of restaurants. Dammtor train station & Underground just a short walk away, as well as the Aussenalster and a couple of parks. Perfect for both holiday and business stay. And not to forget, the lovely and ever friendly staff at the reception. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
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Daniel
Top modern hotel in the best location
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2014
Very nice hotel, very modern decor. read hotel review
  • Hotel
    6.0

    Very nice hotel, very modern decor.

  • Service
    5.0

    Very fast service, only technicians are unreliable

  • Location
    6.0

    Top location in the middle of the town and yet quiet.

  • Gastronomy
    6.0

    Good and delicious food, something for everyone.

  • Room
    6.0

    Rooms are very modern

  • Sport & Leisure
    6.0

    Great gym, great pool. Whirlpool as well

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Wolfgang
Absolute 'spoiling hotel' with style
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2014
The hotel is in its price range absolutely every requirements. The staff gives a competent and motivated impression. The location is central, but very quiet. The transport links (bf dammtor in sight and a 3 - minute walk through the park!) is worth 6 stars. Gladly again! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Romano
Friendliness we are huge written!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • March 2014
2. time Hotel Hamburg, first and certainly not last time, Hotel Grand Elysee Hotel Hamburg. This hotel is thoroughly recommended. The actions check-in/check-out went absolutely smoothly. You will with a, unaufgesetzten, friendliness and experiences during the entire stay. The breakfast buffet is varied, rich, fresh and tasty. The pool is largely enough around itself after the sauna (eucalyptus sauna, finnish sauna, steam bath) or the food; a bit to move. There is also a kneippsches water cure bath, and a jacuzzi. The gym should be sufficient. The hotel is great. You can actually reach everything to foot. Our conclusion: a ... great hotel with great. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Uwe
Earned First Class Hotel.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
I was for the umpteenth time here and the standard is still held. The room was huge and with everything equipped, which one from a 5 star hotel expected. The breakfast is very rich and there were freshly squeezed orange juice and eggs freshly made. Somewhat weak was dealing with my complaint about the billed price, the noisy hrs included breakfast was, but loud interpretation of the hotel without. The food unfortunately only the involvement of hrs. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Read all hotel reviews

Information about Grand Elysée Hotel Hamburg

Hotel Information

hotel.de

hotel.de *

As a true attraction and meeting point - a favorite of guests as well as Hamburg residents - the GRAND ELYSEE offers everything you expect from a five star hotel. Discover an ambience of luxury and a diversified environment in the heart of the city. The 511 stylishly furnished rooms are radiant with their warm colours and atmospheric lighting. High-class furniture, a flat-screen TV and three telephones ensure both comfort and convenience. In the bathroom an all-round feeling of well-being is created by the fully glassed-in, spacious luxury shower cabin, a washstand made of dark marble and exclusive furnishings and fittings. And for a little extra luxury, elegant suites with separate living room and bedroom and walk-in wardrobes are available to guests. Selected works of art give each of the rooms and suites an individual character. Over 2,000 modern prints – reproductions of works displayed in the Elysée Gallery – have been personally chosen by Christa Block together with the oil paintings, water colours and sculptures in the hallways, in the restaurants and along the Boulevard. The atmosphere of the GRAND ELYSEE is to a large extent created by its lively Boulevard, the home of top international gastronomy. This is the place to meet, take it easy and, provided with the major titles from the world’s press, sit back and watch the hustle and bustle on the Boulevard. As you take a stroll along our boulevard an entire world full of international delicacies awaits you: Mediterranean specialities in the Piazza Romana, French cuisine in the Brasserie Elysée, pastries and gateaux from the own hotel patisserie in the Boulevard Café, cocktails and draught beer in the Bourbon Street Bar. The comfortable baker’s kitchen is flooded by daylight and seats 180 guests, featuring an open-plan kitchen and a buffet. In the morning it functions as a breakfast restaurant, while at lunchtime and in the evening a rustic menu is available and it serves a beer garden out front in the summer. The Oyster Bar tempts gourmets with choice oysters, delicate tapas and sparkling champagne. The new feel-good and get-fit floor, the ELYSEUM Wellness & Spa, covers 1,000 m² and offers its guests a sauna village with steam bath, ice grotto, wide choice of massages as well as beauty treatments with products of Jean D’Arcel, nutrition consultant, wellness gastronomy, large swimming pool, fitness room, solarium, sun shower and a bright resting area. In the basement garage more than 400 parking spaces are available for guests arriving with their own cars. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Vegetarian dishes
  • Menu
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • Multilingual
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service