# 8 of 363 hotels in Hamburg

Grand Elysée Hotel Hamburg(5 stars)

Rothenbaumchaussee 10 20148 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • Really friendly staff (1)
    "Really friendly staff" found in 1 review
    • " really friendly staff , great facilities and great locationthe restaurants topthe breakfast outstanding, only the ... " 
      6
      January 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.5
  • Location
    5.4
  • Gastronomy
    5.6
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    215
  • very good
    30
  • acceptable
    4
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.8

The hotel has high prices, the service but it is not necessarily the requirements. Check-in (on a friday afternoon!) There were long waits and obviously not well informed staff at the counter. So knew two women, that the hotel the hotel chain ' worldhotels'angehört and could with the miles & more card from lh nothing start. The room was then clean, quiet, bright and pleasantly furnished. The safe was with key lock. For me a good thing. Overall the locatio …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

1.6

At the check-in noted and confirmed, that no breakfast will be charged if you don't have breakfast, although with breakfast was reserved. Whilst checking out was then breakfast will be charged, although no breakfast was taken. Staircase only as escape route down possible, not as access to the floors. No instruction, that this aussperrt. Room to the street very noisy. A zimmerverlegung could/you do not really want to match. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " really friendly staff, great facilities and great locationthe restaurants topthe breakfast outstanding, only the ... "  read hotel review
        6
        January 2012
Baljinder
Deserves to be called "Grand"
  • Recommended hotel
  • Singles
  • Business trip
  • June 2014
Facilities in the hotel and room befit the star rating of this hotel and the breakfast choice is just superb (depending on the hour, be prepared for the business crowd though). Also have an excellent selection of restaurants. Dammtor train station & Underground just a short walk away, as well as the Aussenalster and a couple of parks. Perfect for both holiday and business stay. And not to forget, the lovely and ever friendly staff at the reception. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
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Daniel
Top modern hotel in the best location
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2014
Very nice hotel, very modern decor. read hotel review
  • Hotel
    6.0

    Very nice hotel, very modern decor.

  • Service
    5.0

    Very fast service, only technicians are unreliable

  • Location
    6.0

    Top location in the middle of the town and yet quiet.

  • Gastronomy
    6.0

    Good and delicious food, something for everyone.

  • Room
    6.0

    Rooms are very modern

  • Sport & Leisure
    6.0

    Great gym, great pool. Whirlpool as well

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Wolfgang
Absolute 'spoiling hotel' with style
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2014
The hotel is in its price range absolutely every requirements. The staff gives a competent and motivated impression. The location is central, but very quiet. The transport links (bf dammtor in sight and a 3 - minute walk through the park!) is worth 6 stars. Gladly again! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Romano
Friendliness we are huge written!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • March 2014
2. time Hotel Hamburg, first and certainly not last time, Hotel Grand Elysee Hotel Hamburg. This hotel is thoroughly recommended. The actions check-in/check-out went absolutely smoothly. You will with a, unaufgesetzten, friendliness and experiences during the entire stay. The breakfast buffet is varied, rich, fresh and tasty. The pool is largely enough around itself after the sauna (eucalyptus sauna, finnish sauna, steam bath) or the food; a bit to move. There is also a kneippsches water cure bath, and a jacuzzi. The gym should be sufficient. The hotel is great. You can actually reach everything to foot. Our conclusion: a ... great hotel with great. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Uwe
Earned First Class Hotel.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
I was for the umpteenth time here and the standard is still held. The room was huge and with everything equipped, which one from a 5 star hotel expected. The breakfast is very rich and there were freshly squeezed orange juice and eggs freshly made. Somewhat weak was dealing with my complaint about the billed price, the noisy hrs included breakfast was, but loud interpretation of the hotel without. The food unfortunately only the involvement of hrs. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Read all hotel reviews

Information about Grand Elysée Hotel Hamburg

Hotel Information

hotel.de

hotel.de *

Grand Elysee Hotel Hamburg   The insurmountably grandiose 5 star Grand Elysee Hotel in Hamburg's historic city centre is the epitome of elegance and style. In addition to dynamic interior design and luxurious rooms, the Grand Elysee Hotel boasts 6 refined restaurants, exceptional business facilities and a lavish leisure centre. Cultural and natural highlight such as the Alster Lake and the bustling Jungfernstieg shopping district are less than 15 minutes from the property and the Congress centre and Damnator train station are within an incredibly short walk. Modern meeting rooms are sure to impress clients while well facilitated working centres offer convenient services to ensure corporate travellers have a pleasant and productive stay.   Classically elegant rooms re decorated with a rich palette of gold and neutral tones that are complimented by the warm, ambient lighting. Relax upon the crisp linen sheets of your king size bed while enjoy a range of sports and leisure channels on the satellite television; or brew a fresh hot beverage and conduct business affairs from the comfort of the spacious working desk. High speed internet and technologically advanced entertainment systems are features of every room. Capacious marble bathrooms offer large bathtubs to recline in, rejuvenating power showers and designer toiletries.   Either embrace elusive leisure hours by indulging yourself in the Elyseum health and spa suite; soak in the soothing sauna or invigorate in the enormous heated swimming pool. After a day of demanding duress, select from six excellent eateries; whether you fancy fine French cuisine in Le Parc, authentic Italian pizza in Piazza Romana or premium, grilled meat in the Brassierie Flum, the Elysee has a delectable dining option for you. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Vegetarian dishes
  • Menu
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • Multilingual
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service