# 10 of 365 hotels in Hamburg

Grand Elysée Hotel Hamburg(5 stars)

Rothenbaumchaussee 10 20148 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • Wonderful hotel (36)
    "Wonderful hotel" found in 36 reviews
    • " Wonderful hotel " 
      6
      June 2012
    • " A wonderful hotel ! Very friendly staff, very early check in possible-and late check out ( when strolling forget ... " 
      6
      June 2012
    • " ... late check out ( when strolling forget the time, a short call and everything was dealt with ). Very clean - a fantastic breakfast buffet which leaves nothing to be desired. All around, a hotel for feeling good , just as it should be. " 
      6
      June 2012
    • " Great hotel , only criticism betrift the air conditioning " 
      5.3999999999999995
      August 2012
    • " Great hotel , however the air conditioning in the summer not really work or is dimensioned. Because my room ... " 
      5.3999999999999995
      August 2012
    • " The hotel is centrally located and features ideal traffic connections. The furnishings is a five star hotel . The kitchen is recommendable. Unfortunately missing the Italian restaurant a corresponding ... " 
      5.414285714285714
      September 2012
    • " ... is a five star hotel. The kitchen is recommendable. Unfortunately missing the Italian restaurant a corresponding espresso machine which one perhaps urgently change should. Apart from that the hotel is very recommendable . " 
      5.414285714285714
      September 2012
    • " Top hotel with rough mistakes " 
      4.772222222222222
      July 2012
    • " ... for November was registered, although in my booking confirmation September beach. The lady at the reception responded however sovereign and after 5 minutes I could my room relate. In all aspects a great hotel ! Very recommendable! " 
      5.621428571428572
      September 2012
    • " A great hotel with minor inconveniences . Treatment prior to via e-mail, as on last minute, unfriendly. Check in well, wish to quiet ... " 
      4.966666666666667
      July 2012
    • " Top hotel in a quiet location " 
      5.780952380952381
      June 2012
    • " ... was something to complain about there, then perhaps the concierge service, here we had the impression that it friendly and informative if. The hotel the 5-star in any case fair and offers a fair value for money . " 
      5.780952380952381
      June 2012
    • " Very beautiful hotel in a very convenient location in Hamburg - many beautiful and interesting destinations are both ... " 
      6
      July 2012
    • " ... and interesting destinations are both on foot, as well as with U/ S-Bahn in a short period of time to reach. The staff are very friendly and helpful. The rooms and bathroom were very spacious, well equipped and very clean. The breakfast buffet was very varied and offered for any taste a good choice. ... " 
      6
      July 2012
    • " ... The staff are very friendly and helpful. The rooms and bathroom were very spacious, well equipped and very clean. The breakfast buffet was very varied and offered for any taste a good choice. We really enjoyed the stay and Hamburg and the Grand Elysee determined visit again. " 
      6
      July 2012
  • Excellent service (14)
    "Excellent service" found in 14 reviews
    • " ... a great breakfast. What is the guest more. The conference rooms are very big, pleasant air-conditioned, the catering leaves nothing to be desired. The hotel normally offers of course excellent service , as expected from a 5 star hotel expected. In addition there is a perfect traffic connection, a ... " 
      5.8
      June 2012
    • " A wonderful hotel! Very friendly staff , very early check in possible-and late check out ( when strolling forget the time, a short call ... " 
      6
      June 2012
    • " Generous hotel for meetings with friends and reception of sport friends from all over the world. reprä. Rooms for internal meetings and good bar for day completion. Good service ! " 
      5.858333333333333
      July 2012
    • " Very nice ambience, very good service , good breakfast, friendly employees, room tastefully decorated, good, peaceful location, at the ... " 
      5.621428571428572
      September 2012
    • " Hotel with excellent flair, accommodating staff and excellent organization. Always recommendable with orientations of meetings and as a ... " 
      5.858333333333333
      August 2012
    • " Very beautiful hotel in a very convenient location in Hamburg - many beautiful and interesting destinations are both on foot, as well as with U/ S-Bahn in a short period of time to reach. The staff are very friendly and helpful . The rooms and bathroom were very spacious, well equipped and very clean. The breakfast buffet ... " 
      6
      July 2012
    • " ... the türe from glass as separation to the bathroom/ toilet needs getting used to. The spa range is enough completely to also times with occasional bad weather the time in the hotel to enjoy. Always friendly staff . The hotel- atmosphere is especially not so 'stiff' as in the Atlantic. " 
      5.171428571428572
      August 2012
    • " Fabulous hotel, very friendly staff , good location, fantastic breakfast buffet, good connection to subway and subway, great ... " 
      5.4261904761904765
      June 2012
    • " An absolute top hotel. Would have liked to have stayed longer and will come again. The staff was very friendly and competent, there is everything for be comfortable done. Already long not so good anymore ... " 
      5.8999999999999995
      June 2012
    • " A visit to the Eysee is worthwhile always! Was already more often as guest, always friendly and helpful staff ! Room service perfect and complaints are immediately, if there which are " 
      6
      August 2012
    • " ... also spacious and offers except for a bath tub and a bidet all comfort. It is the shower huge. The breakfast offers something for everyone and even at the weekend, as the hotel was fully booked, the waiters were attentive and fast. The sauna- and swimming area for a city hotel is good. The hotel looks very well kept ... " 
      5.757142857142857
      August 2012
    • " really friendly staff , great facilities and great locationthe restaurants topthe breakfast outstanding, only the ... " 
      6
      January 2012
    • " Great hotel with amazing service ! " 
      6
      June 2012
    • " This hotel is because of its very central location, the friendliness of the staff , the hotel facilities happily time and time again for our business booked. Each stay was perfect! " 
      6
      June 2012
  • Hotel in the best location (5)
    "Hotel in the best location" found in 5 reviews
    • " Great hotel in the best location for shopping and entspan " 
      5.858333333333333
      July 2012
    • " Five star with restrictions in a great location " 
      4.966666666666667
      July 2012
    • " Great hotel in a good location in Hamburg " 
      6
      July 2012
    • " Very well located hotel with very nice ambience. The staff are both in the entrance area, as well as at the front desk ... " 
      4.84047619047619
      August 2012
    • " A modern, excellent run hotel with perfect location to UNI, planten and blomen park, dammtor -train station and subway. For a city trip after HH ... " 
      5.561904761904763
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.5
  • Location
    5.4
  • Gastronomy
    5.5
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    236
  • very good
    29
  • acceptable
    4
  • poor
    1
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.8

The hotel has high prices, the service but it is not necessarily the requirements. Check-in (on a friday afternoon!) There were long waits and obviously not well informed staff at the counter. So knew two women, that the hotel the hotel chain ' worldhotels'angehört and could with the miles & more card from lh nothing start. The room was then clean, quiet, bright and pleasantly furnished. The safe was with key lock. For me a good thing. Overall the locatio …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

1.6

At the check-in noted and confirmed, that no breakfast will be charged if you don't have breakfast, although with breakfast was reserved. Whilst checking out was then breakfast will be charged, although no breakfast was taken. Staircase only as escape route down possible, not as access to the floors. No instruction, that this aussperrt. Room to the street very noisy. A zimmerverlegung could/you do not really want to match. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (36)
      Comments related to "Hotel in general" found in 36 reviews
      • " Wonderful hotel "  read hotel review
        6
        June 2012
      • " A wonderful hotel! Very friendly staff, very early check in possible-and late check out ( when strolling forget ... "  read hotel review
        6
        June 2012
      • " ... late check out ( when strolling forget the time, a short call and everything was dealt with ). Very clean - a fantastic breakfast buffet which leaves nothing to be desired. All around, a hotel for feeling good, just as it should be. "  read hotel review
        6
        June 2012
      • " Great hotel, only criticism betrift the air conditioning "  read hotel review
        5.3999999999999995
        August 2012
      • " Great hotel, however the air conditioning in the summer not really work or is dimensioned. Because my room ... "  read hotel review
        5.3999999999999995
        August 2012
      • " The hotel is centrally located and features ideal traffic connections. The furnishings is a five star hotel. The kitchen is recommendable. Unfortunately missing the Italian restaurant a corresponding ... "  read hotel review
        5.414285714285714
        September 2012
      • " ... is a five star hotel. The kitchen is recommendable. Unfortunately missing the Italian restaurant a corresponding espresso machine which one perhaps urgently change should. Apart from that the hotel is very recommendable. "  read hotel review
        5.414285714285714
        September 2012
      • " Top hotel with rough mistakes "  read hotel review
        4.772222222222222
        July 2012
      • " ... for November was registered, although in my booking confirmation September beach. The lady at the reception responded however sovereign and after 5 minutes I could my room relate. In all aspects a great hotel! Very recommendable! "  read hotel review
        5.621428571428572
        September 2012
      • " A great hotel with minor inconveniences. Treatment prior to via e-mail, as on last minute, unfriendly. Check in well, wish to quiet ... "  read hotel review
        4.966666666666667
        July 2012
      • " Top hotel in a quiet location "  read hotel review
        5.780952380952381
        June 2012
      • " ... was something to complain about there, then perhaps the concierge service, here we had the impression that it friendly and informative if. The hotel the 5-star in any case fair and offers a fair value for money. "  read hotel review
        5.780952380952381
        June 2012
      • " Very beautiful hotel in a very convenient location in Hamburg - many beautiful and interesting destinations are both ... "  read hotel review
        6
        July 2012
      • " ... and interesting destinations are both on foot, as well as with U/ S-Bahn in a short period of time to reach. The staff are very friendly and helpful. The rooms and bathroom were very spacious, well equipped and very clean. The breakfast buffet was very varied and offered for any taste a good choice. ... "  read hotel review
        6
        July 2012
      • " ... The staff are very friendly and helpful. The rooms and bathroom were very spacious, well equipped and very clean. The breakfast buffet was very varied and offered for any taste a good choice. We really enjoyed the stay and Hamburg and the Grand Elysee determined visit again. "  read hotel review
        6
        July 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... comfort. That bathroom is also spacious and offers except for a bath tub and a bidet all comfort. It is the shower huge. The breakfast offers something for everyone and even at the weekend, as the hotel was fully booked, the waiters were attentive and fast. The sauna- and swimming area for a city hotel is good. ... "  read hotel review
        5.757142857142857
        August 2012
  • Location
    Pros
    • Surroundings (5)
      Comments related to "Location" found in 5 reviews
      • " Great hotel in the best location for shopping and entspan "  read hotel review
        5.858333333333333
        July 2012
      • " Five star with restrictions in a great location "  read hotel review
        4.966666666666667
        July 2012
      • " Great hotel in a good location in Hamburg "  read hotel review
        6
        July 2012
      • " Very well located hotel with very nice ambience. The staff are both in the entrance area, as well as at the front desk ... "  read hotel review
        4.84047619047619
        August 2012
      • " A modern, excellent run hotel with perfect location to UNI, planten and blomen park, dammtor -train station and subway. For a city trip after HH ... "  read hotel review
        5.561904761904763
        June 2012
    • Is Central (4)
      Comments related to "Location" found in 4 reviews
      • " The hotel is centrally located and features ideal traffic connections. The furnishings is a five star hotel. The kitchen is ... "  read hotel review
        5.414285714285714
        September 2012
      • " Brilliant hotel in a very good location "  read hotel review
        5.207142857142857
        July 2012
      • " Many business travelers, but also for private a city trip top! Very well situated am dammtor -train station. Fast on the lake and in the center of the city. Bus station, as well ... "  read hotel review
        5.400000000000001
        August 2012
      • " This hotel is because of its very central location, the friendliness of the staff, the hotel facilities happily time and time again for our ... "  read hotel review
        6
        June 2012
  • Service
    Pros
    • Service Friendliness (14)
      Comments related to "Service" found in 14 reviews
      • " ... a great breakfast. What is the guest more. The conference rooms are very big, pleasant air-conditioned, the catering leaves nothing to be desired. The hotel normally offers of course excellent service, as expected from a 5 star hotel expected. In addition there is a perfect traffic connection, a ... "  read hotel review
        5.8
        June 2012
      • " A wonderful hotel! Very friendly staff, very early check in possible-and late check out ( when strolling forget the time, a short call ... "  read hotel review
        6
        June 2012
      • " Generous hotel for meetings with friends and reception of sport friends from all over the world. reprä. Rooms for internal meetings and good bar for day completion. Good service! "  read hotel review
        5.858333333333333
        July 2012
      • " Very nice ambience, very good service, good breakfast, friendly employees, room tastefully decorated, good, peaceful location, at the ... "  read hotel review
        5.621428571428572
        September 2012
      • " Hotel with excellent flair, accommodating staff and excellent organization. Always recommendable with orientations of meetings and as a ... "  read hotel review
        5.858333333333333
        August 2012
      • " Very beautiful hotel in a very convenient location in Hamburg - many beautiful and interesting destinations are both on foot, as well as with U/ S-Bahn in a short period of time to reach. The staff are very friendly and helpful. The rooms and bathroom were very spacious, well equipped and very clean. The breakfast buffet ... "  read hotel review
        6
        July 2012
      • " ... the türe from glass as separation to the bathroom/ toilet needs getting used to. The spa range is enough completely to also times with occasional bad weather the time in the hotel to enjoy. Always friendly staff. The hotel- atmosphere is especially not so 'stiff' as in the Atlantic. "  read hotel review
        5.171428571428572
        August 2012
      • " Fabulous hotel, very friendly staff, good location, fantastic breakfast buffet, good connection to subway and subway, great ... "  read hotel review
        5.4261904761904765
        June 2012
      • " An absolute top hotel. Would have liked to have stayed longer and will come again. The staff was very friendly and competent, there is everything for be comfortable done. Already long not so good anymore ... "  read hotel review
        5.8999999999999995
        June 2012
      • " A visit to the Eysee is worthwhile always! Was already more often as guest, always friendly and helpful staff! Room service perfect and complaints are immediately, if there which are "  read hotel review
        6
        August 2012
      • " ... also spacious and offers except for a bath tub and a bidet all comfort. It is the shower huge. The breakfast offers something for everyone and even at the weekend, as the hotel was fully booked, the waiters were attentive and fast. The sauna- and swimming area for a city hotel is good. The hotel looks very well kept ... "  read hotel review
        5.757142857142857
        August 2012
      • " really friendly staff, great facilities and great locationthe restaurants topthe breakfast outstanding, only the ... "  read hotel review
        6
        January 2012
      • " Great hotel with amazing service! "  read hotel review
        6
        June 2012
      • " This hotel is because of its very central location, the friendliness of the staff, the hotel facilities happily time and time again for our business booked. Each stay was perfect! "  read hotel review
        6
        June 2012
    • Service in general (3)
      Comments related to "Service" found in 3 reviews
      • " The feel-good atmosphere by mixed groups business/ partying / vacation marks the Grand Elysee apart from other business hotels. Very nice and helpful staff. Room: great mattresses ( my back is as critical ), lots of space, window to open, bathrooms ... "  read hotel review
        5.6000000000000005
        July 2012
      • " ... Elisee very comfortable. The rooms are spacious and very tastefully equipped. The hotel is absolutely soundproofed, one hear neither from the corridor nor from the neighboring rooms somewhat. The staff are attentive and very helpful. For breakfast no desire remained unfulfilled, it is appetizingly arranged ... "  read hotel review
        6
        August 2012
      • " All of the staff are very friendly and are willing to help. The room (338) is übererwarten large. Wi-Fi free in the room much appreciated the hotel lies ... "  read hotel review
        5.958333333333333
        August 2012
  • Food
    Pros
    • Quality (4)
      Comments related to "Food" found in 4 reviews
      • " As players in the Grand Elysee more than comfortable feel. Friendly, competent service, great restaurants, a great breakfast. What is the guest more. The conference rooms are very big, pleasant air-conditioned, the ... "  read hotel review
        5.8
        June 2012
      • " ... is available. Our son it has enjoyed, we anyway. The rooms are outstanding soundproofed, as soon as you walk into the door closes, you get from the hallway nothing with. Great large bathroom, good breakfast. "  read hotel review
        6
        September 2012
      • " Very nice ambience, very good service, good breakfast, friendly employees, room tastefully decorated, good, peaceful location, at the check-in turned ... "  read hotel review
        5.621428571428572
        September 2012
      • " Great hotel and service - excellent breakfast buffet and service - very good cuisine of the restaurant and service - very pleasant indoor pool - very spacious hotel room - ideal ... "  read hotel review
        6
        June 2012
    • Atmosphere (2)
      Comments related to "Food" found in 2 reviews
      • " As players in the Grand Elysee more than comfortable feel. Friendly, competent service, great restaurants, a great breakfast. What is the guest more. The conference rooms are very big, pleasant ... "  read hotel review
        5.8
        June 2012
      • " A modern, excellent run hotel with perfect location to UNI, planten and blomen park, dammtor -train station and subway. For a city trip after HH very suitable. Breakfast doesn't get better, very good restaurants. Very recommendable. "  read hotel review
        5.561904761904763
        June 2012
  • Room
    Pros
    • Facilities (2)
      Comments related to "Room" found in 2 reviews
      • " We went to the grand Elisee very comfortable. The rooms are spacious and very tastefully equipped. The hotel is absolutely soundproofed, one hear neither from the ... "  read hotel review
        6
        August 2012
      • " ... station Dammtor is very central and convenient and nevertheless by green surrounded. The foreign and Alster lake are really nearby and also the center is within walking distance easy to reach. The rooms are huge and offer all comfort. That bathroom is also spacious and offers except for a bath tub and a ... "  read hotel review
        5.757142857142857
        August 2012
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... right in front of the house the hop-on bus is possible, the especially for sightseeing is very recommendable. The breakfast left nothing to be desired, very extensive and of the best quality. The rooms are very spacious and clean, the bathroom nice size. Only the bright carpet is perhaps unwise selected, since no more ... "  read hotel review
        5.780952380952381
        June 2012
    • Bathroom (1)
      Comments related to "Room" found in 1 review
      • " ... in the evening is available. Our son it has enjoyed, we anyway. The rooms are outstanding soundproofed, as soon as you walk into the door closes, you get from the hallway nothing with. Great large bathroom, good breakfast. "  read hotel review
        6
        September 2012
Baljinder
Deserves to be called "Grand"
  • Recommended hotel
  • Singles
  • Business trip
  • June 2014
Facilities in the hotel and room befit the star rating of this hotel and the breakfast choice is just superb (depending on the hour, be prepared for the business crowd though). Also have an excellent selection of restaurants. Dammtor train station & Underground just a short walk away, as well as the Aussenalster and a couple of parks. Perfect for both holiday and business stay. And not to forget, the lovely and ever friendly staff at the reception. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
Close
Wolfgang
Absolute 'spoiling hotel' with style
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2014
The hotel is in its price range absolutely every requirements. The staff gives a competent and motivated impression. The location is central, but very quiet. The transport links (bf dammtor in sight and a 3 - minute walk through the park!) is worth 6 stars. Gladly again! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Romano
Friendliness we are huge written!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • March 2014
2. time Hotel Hamburg, first and certainly not last time, Hotel Grand Elysee Hotel Hamburg. This hotel is thoroughly recommended. The actions check-in/check-out went absolutely smoothly. You will with a, unaufgesetzten, friendliness and experiences during the entire stay. The breakfast buffet is varied, rich, fresh and tasty. The pool is largely enough around itself after the sauna (eucalyptus sauna, finnish sauna, steam bath) or the food; a bit to move. There is also a kneippsches water cure bath, and a jacuzzi. The gym should be sufficient. The hotel is great. You can actually reach everything to foot. Our conclusion: a ... great hotel with great. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Uwe
Earned First Class Hotel.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
I was for the umpteenth time here and the standard is still held. The room was huge and with everything equipped, which one from a 5 star hotel expected. The breakfast is very rich and there were freshly squeezed orange juice and eggs freshly made. Somewhat weak was dealing with my complaint about the billed price, the noisy hrs included breakfast was, but loud interpretation of the hotel without. The food unfortunately only the involvement of hrs. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Klemens
No 5 stars.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
We had already in may 2013 a hotel rooms in the Grand Elysee for new year (total 4 days) basis. I had the opinion, that we, at our anniversary, on a nice room it would. We wanted to on new year's eve in one of the nice restaurants a 4-5 course menu to take us and the new year in the bar to celebrate. Spa, during our stay a large role to play. On the day of arrival, we were told, that the new year's eve all restaurants and bar for the large new year's celebrations are reserved. For us ... there is no more table, only a flanierkarte for €5 0, - / person we were offered a glass of sparkling wine and the midnight buffet. Dress is announced. Thus had our plans for a beautiful wedding and eve from one minute to the other taken care of. Completely frustrated then we went to our room, with views of the backyard and noise, because with a lot of noise in unregelmäßgen intervals food and drinks at the other offices were delivered. We could then, after we complained to the front desk - the room for another change. The room was fine for us. The visit to the the spa area was also a huge flop. The Grand Elysee seems to be family hotel, as there were a lot of families with small kids were there (that should on the website be said). In the pool area it was accordingly loud. Now, children are can freely run around and have fun. So we were in the sauna area is withdrawn. Peace and wellness, far from it. Also had 1a 3 - year-old children fun. The relaxation room consisted of just 8 beach chairs! And of course they were manned. This was for each day of our stay the case. On request we were told, that the 'spa' also persons other than the guests of the hotels - of course against appropriate payment - is available. No wonder, then, that both sauna and pool area 'crowded' were. Conclusion our stay: A real disaster for at least inclusive parking - well over €7 00, -. Hotel guests. We were almost out of the hotel herauskomplementiert. The front desk clerk told me, it would be a matter of course, that new year's eve no place in the restaurant and in other buildings it would be equally. It may be. But on a short mail - they had at least 7 months - with the reference to the new year's program, combined with a reference to timely reservation - was probably too much required. And in the spa area, the private guests in like sardines squeeze, it is important, the payer from outside (thus €2 9, - per stay) can still purely. The by many guests, with which we talked during our stay, as well as seen. The Grand Elysee certainly has potential a 5 star hotel to be, but not under this management. Since i see rather 4 stars and only because of the very good breakfast. There is still a lot of work on it. read hotel review
  • Room
    4.0

    Sufficiently large and clean. A standard room with comfortable beds.

  • Location
    4.0

    Location good (near the alsterufers ) and one is in few going minutes on dammtorbahnhof and with public means of transport in the city or at the harbor.

  • Hotel
    3.0

    We had already in may 2013 a hotel rooms in the Grand Elysee for new year (total 4 days) basis. I had the opinion, that we, at our anniversary, on a nice room it would. We wanted to on new year's eve in one of the nice restaurants a 4-5 course menu to take us and the new year in the bar to celebrate. Spa, during our stay a large role to play. On the day of arrival, we were told, that the new year's eve all restaurants and bar for the large new year's celebrations are reserved. For us there is no more table, only a flanierkarte for €5 0, - / person we were offered a glass of sparkling wine and the midnight buffet. Dress is announced. Thus had our plans for a beautiful wedding and eve from one minute to the other taken care of. Completely frustrated then we went to our room, with views of the backyard and noise, because with a lot of noise in unregelmäßgen intervals food and drinks at the other offices were delivered. We could then, after we complained to the front desk - the room for another change. The room was fine for us. The visit to the the spa area was also a huge flop. The Grand Elysee seems to be family hotel, as there were a lot of families with small kids were there (that should on the website be said). In the pool area it was accordingly loud. Now, children are can freely run around and have fun. So we were in the sauna area is withdrawn. Peace and wellness, far from it. Also had 1a 3 - year-old children fun. The relaxation room consisted of just 8 beach chairs! And of course they were manned. This was for each day of our stay the case. On request we were told, that the 'spa' also persons other than the guests of the hotels - of course against appropriate payment - is available. No wonder, then, that both sauna and pool area 'crowded' were. Conclusion our stay: A real disaster for at least inclusive parking - well over €7 00, -. Hotel guests. We were almost out of the hotel herauskomplementiert. The front desk clerk told me, it would be a matter of course, that new year's eve no place in the restaurant and in other buildings it would be equally. It may be. But on a short mail - they had at least 7 months - with the reference to the new year's program, combined with a reference to timely reservation - was probably too much required. And in the spa area, the private guests in like sardines squeeze, it is important, the payer from outside (thus €2 9, - per stay) can still purely. The by many guests, with which we talked during our stay, as well as seen. The Grand Elysee certainly has potential a 5 star hotel to be, but not under this management. Since i see rather 4 stars and only because of the very good breakfast. There is still a lot of work on it.

  • Sport & Leisure
    2.0

    Totally overcrowded wellness - and pool area. Infants in the sauna, too few beach chairs in the area.

  • Gastronomy
    4.0

    The breakfast in the Grand Elysee could be seen. All restaurants relatively expensive but exquisite menu.

  • Service
    5.0

    The hotel staff is very friendly.

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Information about Grand Elysée Hotel Hamburg

Hotel Information

hotel.de

hotel.de *

As a true attraction and meeting point - a favorite of guests as well as Hamburg residents - the GRAND ELYSEE offers everything you expect from a five star hotel. Discover an ambience of luxury and a diversified environment in the heart of the city. The 511 stylishly furnished rooms are radiant with their warm colours and atmospheric lighting. High-class furniture, a flat-screen TV and three telephones ensure both comfort and convenience. In the bathroom an all-round feeling of well-being is created by the fully glassed-in, spacious luxury shower cabin, a washstand made of dark marble and exclusive furnishings and fittings. And for a little extra luxury, elegant suites with separate living room and bedroom and walk-in wardrobes are available to guests. Selected works of art give each of the rooms and suites an individual character. Over 2,000 modern prints – reproductions of works displayed in the Elysée Gallery – have been personally chosen by Christa Block together with the oil paintings, water colours and sculptures in the hallways, in the restaurants and along the Boulevard. The atmosphere of the GRAND ELYSEE is to a large extent created by its lively Boulevard, the home of top international gastronomy. This is the place to meet, take it easy and, provided with the major titles from the world’s press, sit back and watch the hustle and bustle on the Boulevard. As you take a stroll along our boulevard an entire world full of international delicacies awaits you: Mediterranean specialities in the Piazza Romana, French cuisine in the Brasserie Elysée, pastries and gateaux from the own hotel patisserie in the Boulevard Café, cocktails and draught beer in the Bourbon Street Bar. The comfortable baker’s kitchen is flooded by daylight and seats 180 guests, featuring an open-plan kitchen and a buffet. In the morning it functions as a breakfast restaurant, while at lunchtime and in the evening a rustic menu is available and it serves a beer garden out front in the summer. The Oyster Bar tempts gourmets with choice oysters, delicate tapas and sparkling champagne. The new feel-good and get-fit floor, the ELYSEUM Wellness & Spa, covers 1,000 m² and offers its guests a sauna village with steam bath, ice grotto, wide choice of massages as well as beauty treatments with products of Jean D’Arcel, nutrition consultant, wellness gastronomy, large swimming pool, fitness room, solarium, sun shower and a bright resting area. In the basement garage more than 400 parking spaces are available for guests arriving with their own cars. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Double room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Double bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • International
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Lactose-free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Indoor pool
  • Cycling

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Number of saunas: 3
  • Steam room/ turkish bath
  • Rest room

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Early check in
  • Family
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Visa
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Shoe shine service