# 4 of 77 hotels in Varadero

Hotel Paradisus Varadero Resort(5 stars)

Paradisus Varadero - Royal Service Punta Francés, Varadero Matanzas, Cuba. Show map
Hotel Pictures - Hotel Paradisus Varadero Resort
Average
Recommended
Trend

At a glance

  • Great hotel (15)
    "Great hotel" found in 20 reviews
    • " Great hotel on Cuba with Caribik -feeling " 
      4.972222222222222
      July 2012
    • " ... However our complaints taken serious and more than made up for it. We 3-4 vacation in the year and we usually not complain. Great beach, whereby the cleanliness don't of the hotel is. In short: great complex , but the staff has, of exceptions apart, a Socialist Arbeitsauffassung. " 
      4.972222222222222
      July 2012
    • " the complex is really nice , commodious and clean. Very many Canadians and Russians vacations here, what however no ... " 
      5
      January 2012
    • " ... Eve buffet was. We had to wait despite reservation in front of the dining room a solid half an hour, in order to get a table. The dining room was overcrowded, as before and afterwards not. For a five star hotel is the unacceptable condition. Also, there were lines in front of the fish and meat grill ... " 
      5
      January 2012
    • " we had a junior suite with a view of the sea and were very satisfied , Nice furnished and everything available. " 
      5
      January 2012
    • " Forget the 5 stars and you will be a nice and relaxing vacation with great beach have. Sun screens and loungers sufficiendy. How it should be. The rooms are big, well equipped and clean. If you have a beautiful view of the sea want, you should a room to sea side book. ... " 
      4.791666666666667
      June 2012
    • " really beautiful hotel , with great garden " 
      4.555555555555555
      February 2012
    • " The whole area was very nice and clean . Architecturally wonderful built. We had the royal rooms booked, this is recommendable ... " 
      4.555555555555555
      February 2012
    • " wonderful well-kept hotel with landscaped garden area. After our tour in Cuba, we found this hotel really as paradise. A ... " 
      5.055555555555555
      January 2012
    • " dreamlike hotel in gorgeous area! Wonderful and very well maintained hotel area with many palms (I like that!), impressive entrance hall with a very comfortable flair. ... " 
      5.733333333333333
      February 2012
    • " It is a large and very clean and great area with a wonderful Even the art integrated and you every day a bit new see and ... " 
      5
      January 2012
    • " Nice hotel and beach to relax. Great seafood buffet! " 
      4.986111111111112
      March 2011
    • " under the circumstances a great hotel right on the gorgeous beach with palm trees. On the beach there was sometimes a bit noisy due ... " 
      5.458333333333333
      January 2012
    • " Great hotel , great beach, food was simply class! " 
      5.472222222222221
      March 2011
    • " As expected great holiday with small downsides " 
      4.766666666666667
      April 2012
  • Friendly staff (9)
    "Friendly staff" found in 9 reviews
    • " Only one dive a day according to Sundays included! Some travel agencies have wrong descriptions ! Bathrooms could be renovated. Super friendly staff ! English language skills but lacking. We had fun with hand signing though ☺ " 
      4.986111111111112
      March 2011
    • " Great week, pure relaxation, after a week of round trip before the we also not want to miss. Friendly and attentive staff in all areas. The food left nothing to be desired. Clean beach with plenty of shade (umbrellas ... " 
      5.472222222222221
      March 2011
    • " the staff are friendly and could good English. the rooms were cleaned daily. " 
      5.4
      November 2011
    • " The staff is very friendly and helpful . The freshly prepared dishes are of good quality. The beach is one of the most beautiful, which ... " 
      5.027777777777778
      September 2011
    • " The vacation was great extremely friendly staff in the royal service no comparison to Standardanlage. If this hotel again only booked with ... " 
      5.25
      April 2012
    • " We this vacation very enjoyed, everything was perfect and we will be back to Cuba travel. The staff are very friendly and helpful . A trip to Havanna should definitely be made, there is also private a like 2. 5 million city ... " 
      5.861111111111111
      April 2012
    • " Beach and food very good, plenty of chairs, very good specialties restaurants, altogether very friendly staff , tip will gladly taken, rooms are slowly ageing, service at front desk moderate, room service poor " 
      4.972222222222222
      March 2012
    • " ... (Ouch ) The paradisus selects, if possible in RS field book. The rooms with a terrace or seat are sensational large. The bathroom with jacuzzi and outdoor shower leaves nothing to be desired. The staff are competent and extremely customer service oriented. Gladly we are coming again. " 
      5.508333333333333
      April 2012
    • " Great Hotel, Great Beach, Great Service " 
      5.808333333333334
      October 2011
  • Great beach (4)
    "Great beach" found in 4 reviews
    • " ... not to comparisons with Robinson or Magic Life. Badly organized. However our complaints taken serious and more than made up for it. We 3-4 vacation in the year and we usually not complain. Great beach , whereby the cleanliness don't of the hotel is. In short: great complex, but the staff has, of ... " 
      4.972222222222222
      July 2012
    • " Forget the 5 stars and you will be a nice and relaxing vacation with great beach have. Sun screens and loungers sufficiendy. How it should be. The rooms are big, well equipped ... " 
      4.791666666666667
      June 2012
    • " Great hotel, great beach , food was simply class! " 
      5.472222222222221
      March 2011
    • " Great Hotel, Great Beach , Great Service " 
      5.808333333333334
      October 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    5.1
  • Location
    4.8
  • Gastronomy
    4.9
  • Sport
    5.1

Rating breakdown

  • Excellent
    64
  • Very Good
    28
  • Acceptable
    10
  • Poor
    1
  • Terrible
    0
Read all hotel reviews

Summary of guest reviews by categories

Hotel in general
  • " Great hotel, great beach, food was simply class! "  Read more
    5.472222222222221
    March 2011
  • " Great Hotel, Great Beach, Great Service "  Read more
    5.808333333333334
    October 2011
  • " A wonderful hotel on the Varadero headland. Best organization with butler service. Different restaurants from the ... "  Read more
    5.508333333333333
    April 2012
  • " dreamlike hotel in gorgeous area! Wonderful and very well maintained hotel area with many palms (I like that!), impressive entrance hall with a very comfortable flair. ... "  Read more
    5.733333333333333
    February 2012
  • " really beautiful hotel, with great garden "  Read more
    4.555555555555555
    February 2012
  • " The whole area was very nice and clean. Architecturally wonderful built. We had the royal rooms booked, this is recommendable ... "  Read more
    4.555555555555555
    February 2012
  • " First a thing beforehand. You can compare a five star hotel in the Caribbean not with a five star hotel in Germany. Five star standard expected if you ... "  Read more
    3.9166666666666665
    May 2011
  • " First a thing beforehand. You can compare a five star hotel in the Caribbean not with a five star hotel in Germany. Five star standard expected if you German, is be disappointed. For the Caribbean ... "  Read more
    3.9166666666666665
    May 2011
  • " wonderful well-kept hotel with landscaped garden area. After our tour in Cuba, we found this hotel really as paradise. A ... "  Read more
    5.055555555555555
    January 2012
  • " Great hotel on Cuba with Caribik -feeling "  Read more
    4.972222222222222
    July 2012
  • " ... However our complaints taken serious and more than made up for it. We 3-4 vacation in the year and we usually not complain. Great beach, whereby the cleanliness don't of the hotel is. In short: great complex, but the staff has, of exceptions apart, a Socialist Arbeitsauffassung. "  Read more
    4.972222222222222
    July 2012
  • " As expected great holiday with small downsides "  Read more
    4.766666666666667
    April 2012
  • " For Cuban standards the best hotel in Varadero, in comparison to European hotels of course with light downsides but size of the ... "  Read more
    4.766666666666667
    April 2012
  • " under the circumstances a great hotel right on the gorgeous beach with palm trees. On the beach there was sometimes a bit noisy due ... "  Read more
    5.458333333333333
    January 2012
  • " Forget the 5 stars and you will be a nice and relaxing vacation with great beach have. Sun screens and loungers sufficiendy. How it should be. The rooms are big, well equipped and clean. If you have a beautiful view of the sea want, you should a room to sea side book. ... "  Read more
    4.791666666666667
    June 2012
  • " ... Best organization with butler service. Different restaurants from the romantic, Italian to the Japanese, all recommendable nonetheless. ( be careful via pers. Butler reserve leave ). Pool area great location, large beach hut around the pool and with sun screens it is imperative via butler be reserved, ... "  Read more
    5.508333333333333
    April 2012
  • " Great hotel, great beach, food was simply class! "  Read more
    5.472222222222221
    March 2011
  • " Great Hotel, Great Beach, Great Service "  Read more
    5.808333333333334
    October 2011
  • " ... not to comparisons with Robinson or Magic Life. Badly organized. However our complaints taken serious and more than made up for it. We 3-4 vacation in the year and we usually not complain. Great beach, whereby the cleanliness don't of the hotel is. In short: great complex, but the staff has, of ... "  Read more
    4.972222222222222
    July 2012
  • " Forget the 5 stars and you will be a nice and relaxing vacation with great beach have. Sun screens and loungers sufficiendy. How it should be. The rooms are big, well equipped ... "  Read more
    4.791666666666667
    June 2012
  • " Great week, pure relaxation, after a week of round trip before the we also not want to miss. Friendly and attentive staff in all areas. The food left nothing to be desired. Clean beach with plenty of shade (umbrellas ... "  Read more
    5.472222222222221
    March 2011
  • " Beach and food very good, plenty of chairs, very good specialties restaurants, altogether very friendly staff, tip will gladly taken, rooms are slowly ageing, service at front desk moderate, room service poor "  Read more
    4.972222222222222
    March 2012
  • " The staff is very friendly and helpful. The freshly prepared dishes are of good quality. The beach is one of the most beautiful, which ... "  Read more
    5.027777777777778
    September 2011
  • " Great Hotel, Great Beach, Great Service "  Read more
    5.808333333333334
    October 2011
  • " ... (Ouch ) The paradisus selects, if possible in RS field book. The rooms with a terrace or seat are sensational large. The bathroom with jacuzzi and outdoor shower leaves nothing to be desired. The staff are competent and extremely customer service oriented. Gladly we are coming again. "  Read more
    5.508333333333333
    April 2012
  • " The vacation was great extremely friendly staff in the royal service no comparison to Standardanlage. If this hotel again only booked with ... "  Read more
    5.25
    April 2012
  • " We this vacation very enjoyed, everything was perfect and we will be back to Cuba travel. The staff are very friendly and helpful. A trip to Havanna should definitely be made, there is also private a like 2. 5 million city ... "  Read more
    5.861111111111111
    April 2012
  • " the staff are friendly and could good English. the rooms were cleaned daily. "  Read more
    5.4
    November 2011
  • " Great week, pure relaxation, after a week of round trip before the we also not want to miss. Friendly and attentive staff in all areas. The food left nothing to be desired. Clean beach with plenty of shade (umbrellas and palm trees) crystal clear water, large pool ... "  Read more
    5.472222222222221
    March 2011
  • " ... in the royal service \u2639 the wonderful sandy beach is unfortunately only in the resort, that means cIRCA 5a 10 minutes footpath. In the royal area was unfortunately not in the sea baden. The food was very, very good, the royal area had a fine restaurant with little dishes, however top notch! In the ... "  Read more
    5.777777777777779
    May 2012
  • " ... the we also not want to miss. Friendly and attentive staff in all areas. The food left nothing to be desired. Clean beach with plenty of shade (umbrellas and palm trees) crystal clear water, large pool area with shady spot. Have travelled a lot and have also comparison, this hotel would recommend, if ... "  Read more
    5.472222222222221
    March 2011
  • " ... The room are very quiet, with music in the evening, etc. you didn't notice anything with. The bathroom consisted of two rooms. The first room with sink, shower and toilet were in the second room. The room was clean (not clinically clean), but it smelled a little of mildew. The is but probably because of the ... "  Read more
    3.9166666666666665
    May 2011
  • " the staff are friendly and could good English. the rooms were cleaned daily. "  Read more
    5.4
    November 2011
  • " Forget the 5 stars and you will be a nice and relaxing vacation with great beach have. Sun screens and loungers sufficiendy. How it should be. The rooms are big, well equipped and clean. If you have a beautiful view of the sea want, you should a room to ... "  Read more
    4.791666666666667
    June 2012
  • " This is such a thing. If you a renovated room is it a good room. That is not the case, as happened in the case of a German couple it is never ... "  Read more
    5
    January 2012
  • " This is such a thing. If you a renovated room is it a good room. That is not the case, as happened in the case of a German couple it is never ** ** * star. ... "  Read more
    5
    January 2012
  • " ... we truthfully ausfüllten ( definitely room number draufschreiben). We got then a message, the manager gladly want to discuss this with us. This happened not, but the receptionist promised us a new room ( bathroom was terrible), an exclusive dinner in the royal restaurant and a 25 minutes massage. ... "  Read more
    4.666666666666667
    February 2012
Patrick
Switzerland
  • Couple
  • Age 31-35
1 Other hotel reviews
5.2
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We were 14 days in the royal service, everything was wonderful, only the the bed linen in 14 days not even been changed. … read more
Steffen
Germany
  • Family
  • Age 46-50
1 Other hotel reviews
5.3
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
The hotel complex is really very nice and by gardeners maintained daily. The international restaurants disappoint tasty but the buffet in the choice and quality of the food really good. The staff at the hotel is without exception friendly and helpful and with school english everyone well. The hotel beach is an absolute dream. The bathroom has gotten a bit old - the problem but you have in any hotel where daily sand from the beach in the rooms,. It was the bed however great. Wide selection of drinks at the bars and professional bartenders to complete the whole. The … read more
Ines
Germany
  • Couple
  • Age 41-45
2 Other hotel reviews
5.6
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The stay in this hotel was very relaxing and you can recommend with a good conscience, if the royal area. A painful experience with the pool; i had a lot of 'joy' at home. Unfortunately we did not have a suitable remedy for everyone. In the royal area there is the white buggies, with which you from a to b driven could. Be careful with the and exit! My man has himself literally the skullcap broken, so that we the cuban health who were, as the wound sewn had to be. Thanks to the director Antonio hernandez for its quick help … read more
Margrit
Switzerland
  • Couple
  • Age 66-70
2 Other hotel reviews
5.2
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Immaculate. On valentine's day, there were in the restaurant the welcome champagne and for the ladies a rose.Of the restaurants was especially the romantica recommended. Italian is rather moderate. Japanese is ok. Bella mar is a very well maintained restaurant. Even if the menus not too wide choice offer-the quality is absolutely alright-Very nice and clean. Bathroom very generously furnished (two separate sink, jacuzzi, separate toiletThe paradisus royal is a beautiful, clean facilities. The service (butler Rolando and isaac) is perfect. Small complaints (squeaky door and loose toilet seat) were within hour period taken care of. A highlight is the staff … read more
4.7
Rated:  
  • 4 weeks
  • Beach
  • Hotel recommended
The employees all were very friendly. Particularly in the heart closed the team of of the pool bar in royalservice. Greet this once again Gina, Jorge and the new boy, the us the vacation especially great did. This team like 10 stars to deliver, because this warmth we did in any overseas travel experience. We greet the team from italian our favorite. Our butler zuri claimed to speak german, but could only a few words of us was world champion to tasks to press. Our butler Kenya was much more competently, however only if it wasn't raining or strong the … read more
Read all hotel reviews

Information about Hotel Paradisus Varadero Resort

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Hotel description *

  • Location
    This hotel is located directly beside Varadero's beautiful beach, amidst 56,000m² of lush vegetation. It is 13 km to the city of Varadero with its new shopping and convention centre; Gaviota and Chapelín marinas are 3 km and 4 km from the hotel respectively. Varadero airport is about 30 km away.
  • Facilities
    This 2-storey luxury hotel underwent renovation work in the year 2000 and comprises a total of 429 rooms of which 12 are suites, 1 is a garden villa offering an exclusive private sphere and 4 rooms have been adapted for use by disabled guests. Guests may enjoy the wonders of this air-conditioned paradise of luxury and comfort. Facilities include a foyer with a reception desk, a safe and a currency exchange bureau in addition to a café, 4 bars, a nightclub, 9 restaurants, conference facilities and Internet access. The hotel is ideal for events, weddings and honeymoons. It is possible to take advantage of the room, laundry and medical services, as well as the laundrette. There is a kids' club and a playground for younger guests and those arriving by car may make use of the hotel car park and garage facilities.
  • Rooms
    Each of the rooms comes with an en suite bathroom with hairdryer, a direct dial telephone, a TV, an Internet connection, a minibar, tea and coffee making facilities, a double/ king-sized bed, centrally controlled air conditioning, a hire safe, a sitting area and a balcony or terrace. The rooms afford views out over the blue-green sea, the bay or the exotic tropical gardens.
  • Sports/Entertainment
    Leisure facilities include 3 pools with children's paddling areas as well as a sun terrace where parasols and sun loungers have been laid out ready for use. There is a Jacuzzi to make use of in the spa centre as well as a gym, a sauna and a range of spa and massage treatments to choose between. Water sports on offer include diving and catamaran sailing; it is alternatively possible to play tennis, table tennis, basketball, beach volleyball, billiards, darts or bocce or to participate in the aerobics sessions, try out archery or go road/ mountain biking. A golf course, squash courts and jogging track are available.
  • Meals
    Guests may select their breakfast from an ample buffet.
  • Payment
    Diners Club, MasterCard and VISA are accepted as methods of payment.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Fan
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Pets allowed
  • Fire alarm

Gastronomy

  • Full board
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Wifi
  • Laundry service
read hotel information