# 4 of 1278 hotels in London

Park Plaza Westminster Bridge London(4 stars)

Westminster Bridge Road SE1 7UT London View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.3
  • Location
    5.4
  • Gastronomy
    5.1
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    75
  • very good
    16
  • acceptable
    4
  • poor
    0
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.4

the hotel is part of the park Plaza chain with high standard. It is mainly on people on business trip designed, meeting rooms, etc. are sufficiently available. When we were there, there were also many families there guests. all in all fell us the cleanliness in the whole hotel and the staff's hospitality in the lobby, at the front desk and in the bar. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.9583333333333335

The selected heading may be a bit strange sound, but it was the first hotel, in which we ever were, in the US booked breakfast buffet as a bluff package turned out. This hotel offers in other words price from 17. 50 GBP a continental breakfast buffet and a full English breakfast to price from 21. 50 GBP. If we buffet book, then we are also of the opinion, that we buffet get, but immediately on the first day pointing out point out, that we continental book …  read hotel review

read more Acceptable, Poor, Terrible reviews
Miles
Big Ben, big views and big rooms
  • Recommended hotel
  • Couples
  • Other stay
  • June 2015
A truly beautiful hotel in a perfect location. We had a gorgeous room with a view over the Westminster Bridge. The bathroom was amazing and the room is very spacious. The location is a few minutes walk from Waterloo and Westminster underground stations. Try a score a room with a view of Big Ben! read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Ivan
Great location makes your stay easy
  • Recommended hotel
  • Couples
  • City break
  • March 2015
The location was great...had a view of the London Eye from my room and Big Ben when I was at the elevator. Near Waterloo Station, so getting around was very easy. With two restaurants and a 24 hour bar, I highly recommend this hotel. I found my room surprisingly large for a London hotel. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
Close
Jelly
Big Ben
  • Recommended hotel
  • Friends
  • Other stay
  • January 2015
We've got stunning view on the Big Ben, what else could I wish for? Ceiling to floor glass windows and whole London is there! Bathroom has a bathtub and a shower, very nice! Room was big, with separate chilling area. Bed was big and comfy, 4 nice pillows. We had our shower head leaking, but it was fixed very short after we told it to a sweet receptionist lady. Also it was raining outside, so we got an umbrella from the reception as well. Staff was very friendly and helpful. One disappointment is that we did not have a free ... access to the WiFi. Well, sometimes it's also an advantage)) read hotel review
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Craig
Great hotel, great location, wonderful food
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
I stayed in this hotel for a business trip quite recently. It was a beautiful hotel! There is an amazing sushi bar on the 1st floor which is definitely worth a try and there was a really cool art installation right outside it which drew in a lot of attention. The hotel is pretty new and you can tell it is aimed at the higher end in the market. The rooms are really nice and spacious with separate walk in closet area. There is a small gym with a sauna in here as well. It isn't too far from Waterloo ... so good for transport and eating out. Nice hotel, would stay here again read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close

Great hotel, next to the London Eye
  • Recommended hotel
  • Singles
  • City break
  • September 2014
The hotel is next to the London Eye and the Big Ben hotel. Upon check-in I have got a room upgrade free of charge with a view of the Atrium. The bathroom was clean and the roomsize was good. Room service was slow in bringing the change (30 minutes), but the food was great. As a Gold member I didn't got the in-room gift which was a bit dissapointed. read hotel review
  • Gastronomy
    4.5
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Atmosphere & furnishings
    4.0
  • Service
    3.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    2.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Mikael
Great views from a huge balcony
  • Recommended hotel
  • Couples
  • City break
  • June 2014
The location of this hotel is excellent opposite Westminster, Big Ben and London Eye. The building is very modern with glass facade. Inside the hotel is 14-storey high atrium where is an executive lounge with views towards Big Ben. The access to the lounge is 49 pounds extra per day per room but it is well worth it. You get breakfast, afternoon tea and evening snacks with drinks. We had booked one of the two duplex suites. It was a really stunning room on the top 15th floor. On the lower floor was a living room, a toilet and a ... enormous size balcony with views towards Westminster, Big Ben and London Eye. On the upper floor was a bedroom and a big bathroom. Everything went smoothly from check-in to check-out. There was nothing to complain. The staff was very friendly everywhere. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Frank
Park Plaza Westminster Bridge Review
  • Recommended hotel
  • Singles
  • Business trip
  • June 2014
I have been in this hotel before, and to be honnest eventhough there is always place for improvement, I have to say that this hotel is a great hotel, centrally located, room very functional and stylish, and depending on which floor are you assigned you get great views of the house of parliament. regarding the checking, they could give more information about breakfast opening times and about the Gym... but they were always willing to help read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
Close
Daiga
Excellent location and staff
  • Recommended hotel
  • Friends
  • Business trip
  • May 2014
Poor lightning in the rooms and bathrooms. Excellent staff expecially Consierge service was great! waiters attention during dinner was poor. Great location and overall friendliness of the staff! read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Joseph
Excellent hotel near Waterloo station
  • Recommended hotel
  • Singles
  • Other stay
  • February 2014
I really enjoyed my stay in this hotel. I got to the hotel before check-in. My room wasn't ready, but the receptionist found a room that was made up and let me check-in early. The cleaning staff was very good. One day I had a migraine and it wasn't until after 5pm before I could leave the room. When I returned after dinner, the room had been cleaned and straightened up. I really appreciated that. I would absolutely stay there again. There is something you should know. Their least expensive rooms do not have a view outside. You see into ... an atrium. I didn't have a problem with this, but it is something that some people might not like. read hotel review
  • Location
    4.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Quality of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Markus
Perfect hotel for a city break.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
London-eye 300 metres away, Waterloo-u-bahn-station 500 metres away. Tours depart from in front of the door. Hotel was very large and clean. Very nice staff. We had booked a studio. Very large, with two flat screen tv and a large bathroom. Overlooking the London-eye. Soundproof windows... Everything was very clean. Breakfast very adequate and delicious things... Due to the many people can be a bit noisy. We were already very often in London. But we would book this hotel again. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Read all hotel reviews

Information about Park Plaza Westminster Bridge London

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Hotel Park Plaza Westminster Bridge A 4 star hotel located across the street from the Houses of Parliament and Big Ben on London’s South Bank, the Hotel Park Plaza Westminster Bridge is favored by couples and families. Hotel in General A modern building situated in the heart of the city, the Hotel Park Plaza Westminster Bridge is home to 1019 guestrooms each providing free internet access via Wi-Fi connection. There are a number of eating options available at the hotel including daily a buffet breakfast. Guests of the hotel can make use of the hotel’s gym and swimming pool.
  • Location
    The Hotel Park Plaza Westminster Bridge is located in the center of London close to many of the city’s major tourist attractions. The London Eye, the Houses of Parliament and Big Ben are all situated a short walk from the hotel, while a number of underground and bus links connect guests to all areas of the city. There are also a number of theatres, bars and restaurants situated in the hotel’s immediate area. Rooms There are 1019 rooms on offer in the Hotel Park Plaza Westminster Bridge. Each room features contemporary décor and air-conditioning as well as modern amenities including a flat-screen TV, desk, mini-bar, fridge and safe. Studios and apartments are also available for families and groups of friends. Gastronomy The Westminster Bridge Park Plaza features the modern, award-winning restaurant Joel, Ichi Sushi & Sashami, which specializes in Asian cuisine. The hotel’s 1WB Lounge & Patisserie offers traditional afternoon tea, while the Primo Bar offers evening entertainment every night as well as a range of non-alcoholic and alcoholic drinks.
  • Leisure
    There is a fully equipped 24-hour gym, a 15-metre swimming pool with a sauna and steam room, and a modern Mandara Spa, offering a range of luxury treatments available at the hotel. Guests can also enjoy evening entertainment in the Primo Bar, while a number of bars and theatres can be found in the local area. The hotel’s central location make it a popular base for sightseeing, with many of London’s most famous attractions situated within walking distance. Services Free Wi-Fi internet access is available throughout the hotel building. The reception desk is open 24 hours a day and provides a range of service including room service, laundry, currency exchange and luggage storage.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Hammam

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper