# 14 of 23 hotels in Incekum (Alanya)

Hotel Alara Kum(5 stars)

Incekum Kasabasi D-400 Caddesi View on map
Average rating
Recommended
Trend

At a glance

  • Value for money is reasonable (3)
    "Value for money is reasonable" found in 3 reviews
    • " The value for money is reasonable . The staff are attentive, unfortunately is the Augewogenheit of the guests in any proportion. ... " 
      4.478571428571429
      August 2012
    • " ... stench in the room or even roaches. I recommend nobody the hotel. Never never ever 5 stars, a joke so a hotel so much stars. I can my booked hotel annabella diamond & spa 10 minutes to the horror hotel was very good . Very clean complex, great room:-) and friendly, δ partly very courteous attentive staff. That ... " 
      2.6
      September 2012
    • " ... at the front desk. What I hold not so great found was, the no German TV channels but they wanted to take care. You can personally change. The I unfortunately found out too late. :-) Besides that a really clean hotel , fruits and small Dessers even to the pool brought. I will definitely come again. Thanks for ... " 
      5.642857142857143
      September 2012
  • The staff are attentive (2)
    "The staff are attentive" found in 2 reviews
    • " The value for money is reasonable. The staff are attentive , unfortunately is the Augewogenheit of the guests in any proportion. Since we prior to about ... " 
      4.478571428571429
      August 2012
    • " ... joke so a hotel so much stars. I can my booked hotel annabella diamond & spa 10 minutes to the horror hotel was very good. Very clean complex, great room:-) and friendly, δ partly very courteous attentive staff . That was then after 2 days real vacation with great sandy beach, flat, clean, child-friendly, ... " 
      2.6
      September 2012
  • Great food (1)
    "Great food" found in 1 review
    • " ... good. Very clean complex, great room:-) and friendly, δ partly very courteous attentive staff. That was then after 2 days real vacation with great sandy beach, flat, clean, child-friendly, and great food " 
      2.6
      September 2012
  • Dirty room (1)
    "Dirty room" found in 1 review
    • " ... a foreign word, as well as the food, that staff at the reception a chaos society. Always wide grinzend stood there but not how to help. Is made clean then if people in the lobby already sit, dirty room , not made beds, partly stench in the room or even roaches. I recommend nobody the hotel. Never ... " 
      2.6
      September 2012
  • Not enough staff (1)
    "Not enough staff" found in 1 review
    • " Dirt, mold, broken shower, door and so on. Bad food, not enough staff , hardly any German, only Russians - the no behavior and food as the animals... The hotel has a ... " 
      1.7
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.6
  • Room
    4.1
  • Service
    3.6
  • Location
    4.0
  • Gastronomy
    3.8
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    18
  • very good
    10
  • acceptable
    8
  • poor
    15
  • terrible
    6
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (3)
      Comments related to "Hotel in general" found in 3 reviews
      • " The value for money is reasonable. The staff are attentive, unfortunately is the Augewogenheit of the guests in any proportion. ... "  read hotel review
        4.478571428571429
        August 2012
      • " ... stench in the room or even roaches. I recommend nobody the hotel. Never never ever 5 stars, a joke so a hotel so much stars. I can my booked hotel annabella diamond & spa 10 minutes to the horror hotel was very good. Very clean complex, great room:-) and friendly, δ partly very courteous attentive staff. That ... "  read hotel review
        2.6
        September 2012
      • " ... at the front desk. What I hold not so great found was, the no German TV channels but they wanted to take care. You can personally change. The I unfortunately found out too late. :-) Besides that a really clean hotel, fruits and small Dessers even to the pool brought. I will definitely come again. Thanks for ... "  read hotel review
        5.642857142857143
        September 2012
  • Service
    Pros
    • Service in general (2)
      Comments related to "Service" found in 2 reviews
      • " The value for money is reasonable. The staff are attentive, unfortunately is the Augewogenheit of the guests in any proportion. Since we prior to about ... "  read hotel review
        4.478571428571429
        August 2012
      • " ... joke so a hotel so much stars. I can my booked hotel annabella diamond & spa 10 minutes to the horror hotel was very good. Very clean complex, great room:-) and friendly, δ partly very courteous attentive staff. That was then after 2 days real vacation with great sandy beach, flat, clean, child-friendly, ... "  read hotel review
        2.6
        September 2012
    Cons
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Dirt, mold, broken shower, door and so on. Bad food, not enough staff, hardly any German, only Russians - the no behavior and food as the animals... The hotel has a ... "  read hotel review
        1.7
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... good. Very clean complex, great room:-) and friendly, δ partly very courteous attentive staff. That was then after 2 days real vacation with great sandy beach, flat, clean, child-friendly, and great food "  read hotel review
        2.6
        September 2012
    Cons
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Dirt, mold, broken shower, door and so on. Bad food, not enough staff, hardly any German, only Russians - the no behavior and food as the ... "  read hotel review
        1.7
        September 2012
  • Room
    Cons
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... a foreign word, as well as the food, that staff at the reception a chaos society. Always wide grinzend stood there but not how to help. Is made clean then if people in the lobby already sit, dirty room, not made beds, partly stench in the room or even roaches. I recommend nobody the hotel. Never ... "  read hotel review
        2.6
        September 2012
Heike
Where are 5 stars hiding
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2013
The hotel's condition is a disaster it could be cleaner there is wi-fi but only in the lobby there are 98% only russians on site Bewertung lesen
  • Gastronomie
    3.0

    There is for the entire hotel only a restaurant, a pool bar the cleanliness and hygiene much to be desired the staff is not motivated and chewing gums chewing and the cell phone is absolutely mission it does not matter, whether people there or not the Fischrestourant is the scoop what you served was amazing, i think we spent almost everything is again, because it was simply not To create the clams taste only after flour which is a shame. At dinner, you had to have patience, the tables were just not enough for all guests if one came later looked in the almost empty containers the food was almost always cold

  • Service
    3.0

    Complaints were not taken care of at least if you from german, room cleaning there is instead of however the bathroom was forgotten (we had not times more toilet paper) the foreign language is russian which very good't understand who had some complaints and friendly looks differently

  • Sport und Unterhaltung
    2.0

    The beach is also a chapter for the beach chairs were broken and when we went to the beach one gets no beach chair you early in the morning already occupied screens there is no at the pool, the situation is relaxing as is always found a pool chair to find these were dirty, but at least the music is very loud and very on the russian guests adjusted to the request but a bit other music games are not being reacted to you get to the answer i games, everything well, we cannot agree with that

  • Zimmer
    3.0

    We had a really nice room with a very large balcony and direct sea views telephone available, tv we didn't use the bathroom had a good size but the cleanliness is an absolute mango we were 7 nights in this hotel the bathroom was not even cleaned the room boy had more with his cell to do the balcony was very large with two loungers after i but in my lounge chair under the headboard a ripped open kondomverpackung found for me is the sunset on the beach chairs past if one sees as cleaned and you found something you know what on the couch retired is The carpets throughout the hotel were very dirty one finds also brandflecke of cigarettes

  • Hotel
    2.0

    The hotel's condition is a disaster it could be cleaner there is wi-fi but only in the lobby there are 98% only russians on site

  • Lage und Umgebung
    4.0

    The distance to the airport is about 1.5 h the beach is through an underpass public transport can be found just in front of the hotel

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Tina
Vacation of horrors including coercion from the hotel manage
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2013
The alara hardly hotel consists of 2 buildings, a main and a neighboring building, whereas the building next door is still dirty and unattractive as the main building. Already on the ceiling in the lobby was a lot of mold, the at the end of our holiday just painted over is! The size of the rooms is ok, but the cleanliness was appalling p.! The condition of the rooms is very worn and everything else than on the newest conditions. To 95%, this hotel is visited from russians, unfortunately behaved as the worst! German guests you had to find ... ☹ The average age was very mixed. Couples, families, retirees, everything there. Wi-fi is only in the lobby available, still free. Bewertung lesen
  • Lage und Umgebung
    3.0

    The distance to the beach was absolutely fine. Through an underpass under the large main street you came in less than 2 minutes to the beach. The distance from the airport to the hotel, about 120 kilometer= 1.5 hours away with the bus. The next larger city, in which one can shoppen very well is avsallar. From the hotel around 40 minutes away on foot or Dolmuş in about 5 minutes. The Dolmuş runs every 10-15 minutes in all directions and the bus stop is only a few meters from the hotel. Right next to the hotel is a disco (ocean club) the largest part of the locals will. From 0 hours until the wee hours of the morning the noise from the loud music was unbearable, especially if you have a room to this page has.

  • Gastronomie
    1.0

    There is an à la carte restaurant and a buffet restaurant. The hot food was hardly enjoyeable, it was in the majority of cases cold there were no large alternation. The breakfast was neither cheese, sausage still butter chilled. And so it was unfortunately more frequently times badly! The beverages had one mostly and were even get in plastikgläsern (the only once briefly washed with fresh water were) or einmalbechern serves. Our ordered drinks rays and tasted unfortunately regularly when the beer from an earlier guest. The vending machines were all so dirty, that you prefer the drink has! The tables and floors were hardly cleaned.

  • Zimmer
    2.0

    The rooms are big enough. The condition, however, miserable and dirty. The same applies to the bathroom. The decor is very worn, dirty and partly broken. Our tv worked with a german transmitter, with poor reception. The mini bar was never replenished. But our balcony was nice and big! The only positive thing about our room (1604) in the main building.

  • Service
    1.0

    There is friendliness in this hotel, unfortunately as good as not at all, all the staff are rather poor mood and have no desire for your work! The only languages spoken are turkish, russian and a bit of english. German only and alone the manager and his deputy, those is not unfortunately often were on site. The room cleaning left much to be desired. It was not swept or mopped, let alone the bathroom cleaned properly. Dealing with complaints: A brief history: When we arrived at the hotel we had a completely dirty rooms with a from head to toe verschimmeltem bathroom given. This we wanted to immediately change! Unfortunately this was only on the next day, 'supposedly' possible, since the manager place was. The next day it came to the clash with the manager. He forced us loudly to the created photos from the said moldy bathroom before his eyes to delete! The new room, wasn't much better either unfortunately. Dirty, mold in the joints and in the shower. The air conditioner leaked as soon as you insert. Also after 3 experienced ask this to remove them, nothing changed. The mini bar was even after asking never replenished!

  • Sport und Unterhaltung
    2.0

    The beach chairs, cushions and tables on the beach was dirty and broken, so that one partly not even mood could. Also here the general cleanliness much to be desired. The only good thing was the sea, relatively clear and clean and without rocks! The recreation offer was limited to Volleyball on the beach and entertainment at the pool. There was a miniclub, the from the children but not visited, i don't know why! The beach chairs and cushions at the pool were in order and relatively new. But the umbrellas were extremely dirty and partly moldy.

  • Hotel
    2.0

    The alara hardly hotel consists of 2 buildings, a main and a neighboring building, whereas the building next door is still dirty and unattractive as the main building. Already on the ceiling in the lobby was a lot of mold, the at the end of our holiday just painted over is! The size of the rooms is ok, but the cleanliness was appalling p.! The condition of the rooms is very worn and everything else than on the newest conditions. To 95%, this hotel is visited from russians, unfortunately behaved as the worst! German guests you had to find ☹ The average age was very mixed. Couples, families, retirees, everything there. Wi-fi is only in the lobby available, still free.

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CAGLAR
Fantastic beach
  • Weiterempfohlen
  • Familien
  • Badeferien
  • August 2013
We stayed here for 1 weeks at the end of August - me, my wife and our 4 year old son We didn't expect 5 star as they are lower rated in Turkey than the UK but were pleased when we arrived as the hotel foyer was very nice - and very clean. We arrived at 1am and were told the Irish bar is open 24 hours so it was great to be able to get a drink after a very long journey (almost 2 hours by bus from the airport). He also told us there was food served all ... night in the restaurant but this is just soup, olives and bread so don't expect a full kebab and chips like my husband was ) We were shown to our room - we were in the main building facing the woodland with partial pool and beach view. We had read about the noisy nightclub next door and could hear it with the patio doors open but once they were closed it wasn't a problem at all. Our room was a large double bed and sofa bed for my 7 year old. There was lots of storage space for our clothes and a clean bathroom. The aircon was very cool and worked fine for us. There is also a free safe. The food in the restaurant was very nice and fresh and we were pleased with the initial options In the afternoon's you can get pancakes from a lady who makes them in front of you - these were delicious and also ice-creams were served every day - it might be easier for them to swap to Cornette's so they can just hand them out as the queue could get quite big sometimes. There are 2 pools. The first one is deep from beginning to end so children need arm bands or floats. We found this to be quite good though as it made my son swim more. It never gets really busy as a lot of people go to the beach so you can quite easily go down for 9am and leave your towels - better than 6am which we have had to do before. The only problem with this pool is they decide to play music at the same level as they would in a club - don't get me wrong I love music by the pool but this was so loud you had to shout to be heard. They have almost built a Smurf Village next to this pool which is looking great. It has a play area and little houses which I think will host the kids club The other pool has 3 slides. These come on between 10-12 and 2-4. They are really great fun and the kids loved them. House Cleaning - Our rooms were cleaned everyday - they made the beds, emptied the bins and tidied the towels etc. Entertainment - this was on every night besides Sundays. The team is made up of 2 young chaps, an older man called Mario and a new girl called Irenna who is the kids entertainer So all in all - we had a fantastic holiday - great sun, really clean beach, nice cool room, great pools and fantastic friendsThanks for the hotel management. Bewertung lesen
  • Gastronomie
    5.3
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    5.3
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
    Familienfreundlichkeit
    5.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Zimmer
    5.3
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    5.5
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    4.8
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    5.0
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Ivan
Nice smal and cheap hotel
  • Weiterempfohlen
  • Paare
  • Badeferien
  • July 2013
very nice and cheap hotel. all of the service personal is friendly and very helpfull. the animation team is doing a very good job! espacally Fathi! The Hotel is located near the main road to alanya. but this is very good because the dolmus stops nearly and you can go to alanya. also the shopping centre is not so far. with dolmus just 5 minutes. in the hotel is also a shop. the pool is fine and clean and the rooms are friendly and also clean! Bewertung lesen
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Hotel
    5.5
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
    Familienfreundlichkeit
    5.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
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Ralf
I was completely satisfied with everything
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • June 2013
The cleanliness of the room in hotel alara hardly consists of 2 houses, one of which in the back, quieter part, above a slope is. The whole nestled in a pine forest. The complex is with many flower beds park similar layout and very well maintained. All around, and to the street form bushes, palm trees, ahornbäume and other a view and soundproofing. Behind the street is the hotel's, flatsloping well-kept sandy beach (no pebbles), the directly from the hotel the underpass 2 minutes away is. The animation team makes daily for variation in different sports (also for kids) and ... in the evening various shows in the amphitheatre and also dance nights are held. For the small gives it. A mini club, various slides and a mini-disco. About the food i can only praise, a very varied and tasty kitchen. And inter alia, the good beer from Tuborg, carlsberg or the various wines from pamukkale. Delicious! The service staff was always attentive and friendly. Between the mealtimes were also in the external area fresh pizzas, hamburgers, potatoes in foil, fries with ketchup, Gyros including prepared. After lunch time, there were delicious ice cream. I had a nice, clean and spacious double room as single room with a balcony and sea view and could 7 german tv channels, Eurosport, ARD, ZDF, RTL, VOX, n-tv, as well as Kabel eins. There are 2 bars inside and 2 in the outdoor area. D small cosy bar in the lobby is around the hour open. Wifi is free of charge. For shopping one drove the best with the Dolmuş for a Euro in the 3 kilometer away avsallar. Conclusion: There were 3 pleasant weeks for me in this hotel and the many russian guests disturbed me not, were all very nice! Bewertung lesen
  • Zimmer
    6.0

    My room was very spacious and in good condition. Partly with new furniture. With a large balcony and the best view of the pool and beach. Everything very clean.

  • Sport und Unterhaltung
    6.0

    Boredom here they do not know, the entertainers are very willing to make an effort some on the legs, even for children.

  • Lage und Umgebung
    5.0

    Beach through a short tunnel 2 minutes away. The next town for shopping is avsallar in a distance of 3km. Inexpensive Dolmuş connections in every direction. The airport is approximately 100 kilometers away.

  • Hotel
    6.0

    The cleanliness of the room in hotel alara hardly consists of 2 houses, one of which in the back, quieter part, above a slope is. The whole nestled in a pine forest. The complex is with many flower beds park similar layout and very well maintained. All around, and to the street form bushes, palm trees, ahornbäume and other a view and soundproofing. Behind the street is the hotel's, flatsloping well-kept sandy beach (no pebbles), the directly from the hotel the underpass 2 minutes away is. The animation team makes daily for variation in different sports (also for kids) and in the evening various shows in the amphitheatre and also dance nights are held. For the small gives it. A mini club, various slides and a mini-disco. About the food i can only praise, a very varied and tasty kitchen. And inter alia, the good beer from Tuborg, carlsberg or the various wines from pamukkale. Delicious! The service staff was always attentive and friendly. Between the mealtimes were also in the external area fresh pizzas, hamburgers, potatoes in foil, fries with ketchup, Gyros including prepared. After lunch time, there were delicious ice cream. I had a nice, clean and spacious double room as single room with a balcony and sea view and could 7 german tv channels, Eurosport, ARD, ZDF, RTL, VOX, n-tv, as well as Kabel eins. There are 2 bars inside and 2 in the outdoor area. D small cosy bar in the lobby is around the hour open. Wifi is free of charge. For shopping one drove the best with the Dolmuş for a Euro in the 3 kilometer away avsallar. Conclusion: There were 3 pleasant weeks for me in this hotel and the many russian guests disturbed me not, were all very nice!

  • Service
    6.0

    The service is very good. The staff is very outgoing and friendly. The foreign language skills are enough.

  • Gastronomie
    6.0

    There was a main restaurant and a specialty restaurant (fish). The food (buffet) is very commendable. Some dishes come the german kitchen right. Drinks are well stocked. Everything was clean and hygienic flawless. As everywhere you could tip some upgrade.

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Information about Hotel Alara Kum

Hotel Information

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Fan
  • Minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Vegetarian dishes
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Number of saunas: 1
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Early check in
  • Late check out
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included