# 1 of 80 hotels in Lugano

Hotel Pestalozzi Lugano(2 stars)

Piazza Indipendenza 9 6901 Lugano View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.1
  • Service
    5.7
  • Location
    5.7
  • Gastronomy
    5.1
  • Sport & Leisure
    3.3

Rating breakdown

  • excellent
    77
  • very good
    13
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Danilo
Exellent choice
  • Recommended hotel
  • Couples
  • Countryside & spa
  • March 2015
centrally located (3 minutes from the lake and less then 10 from Lugano's main square), very friendly stuff, clean rooms. We thuought it was good vaule for money. I would definately recommend it!!! read hotel review
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Caroline
Great service, location and value for money
  • Recommended hotel
  • Singles
  • City break
  • March 2015
Very friendly and wonderfully helpful staff. I made a special request for a hair dryer and found one already waiting in my room on arrival. I had a simple, single room on the first floor on the courtyard side - i requested a quiet room and this one was perfect - i had a great night's sleep. The furnishings were basic but I had everything i needed - TV, good wifi access (ask at reception for the code), desk, comfortable bed and bed linen. The bathroom down the hall was impeccably clean and there was no queue. The hotel's online ... photos of the room were accurate - no nasty surprises. I was very pleasantly surprised when the hotel opened the kitchen specially for me when I came back after 10 pm and served me a hot meal. Front desk was very helpful with travel and tourist information. This is a hotel that is comfortable for solo women travellers as well as for business travellers. There is no alcohol for historical reasons in the restaurant but there are plenty of bars nearby. It is great value for money and I would definitely stay there again. read hotel review
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Rosie
Very helpful and friendly staff
  • Recommended hotel
  • Friends
  • Business trip
  • February 2015
Our suitecase numer lock was out of order and we are so lucky to have their staff helping us to unlock it, he did a great job to open it without broken the pull tab so we don’t need to buy a new suitecase. Eventhough he cannot speak English, but we do communicate well. Thank you so much! read hotel review
  • Hotel
    3.8
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
    Family friendliness
    4.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Service
    5.7
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
Close
Cynthia
A good hotel
  • Recommended hotel
  • Singles
  • Business trip
  • February 2015
The hotel was good and well situated in the center of the city. The room was well equipped and clean. The food was high quality and cheap. The staff were friendly, attentive, and fluent in a range of languages. read hotel review
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Daniel
Nice hotel in a good location
  • Recommended hotel
  • Singles
  • Business trip
  • February 2015
Location: The hotel is in the middle of the city - highly accessible & easy to find it; Service: All staff in the hotel are helpful and friendly; Facilities: Basic amenities are provided; Housekeeping staff make up the room everyday. Good! read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
Close
Helen
Good Hotel: Central and Friendly
  • Recommended hotel
  • Friends
  • Business trip
  • October 2014
The hotel was of a usual standard for Swiss hotels, in the fact that it was in an old building and therefore the furnishings were quite dated. However the cleanliness, location, customer service and breakfast were excellent. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
Close
Nils
High quality of the room relative to the price
  • Recommended hotel
  • Singles
  • Business trip
  • August 2014
The quality of the room was high compared to the price. The room was clean, and the staff was very friendly. The variety of food was not large, but good enough and of good quality compared to the price. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
Close
Helga
Staying in a friendly hotel close to the Lake
  • Recommended hotel
  • Singles
  • Beach holiday
  • August 2014
It was very nice to stay at your hotel. Previosuly I used to stay in an other hotel which is near to the railway station. Compared to that one I enjoyed now that I am in the city centre, tmoreover he Park Ciani and the beach were very close to me. read hotel review
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.3
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Maya
A very good place to stay
  • Recommended hotel
  • Singles
  • Business trip
  • July 2014
My stay was very good, I got very much help from the people at the registration desk. The only disappointment was the quality of the lunch - it was very tasteless. At any rate, I would recommend the hotel to other people. read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    3.8
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
Close
Ruth
Wonderful hotel, friendly staff who were flexible
  • Recommended hotel
  • Couples
  • Business trip
  • June 2014
Thanks to the staff at the hotel for a wonderful stay. I appreciated the flexibility of the staff when I asked for a room change to accommodate my husband. Clean rooms, well prepared, lovely views. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.0
    Size of the room
    4.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Read all hotel reviews

Information about Hotel Pestalozzi Lugano

Hotel Information

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Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Lift
  • Number of lifts: 1
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Number of restaurant seats altogether: < 200
  • Vegetarian
  • Vegetarian dishes
  • Menu
  • Dishes for those with allergies
  • Gluten free
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast in the room
  • Packed lunches

Other hotel information

  • 24 hour reception
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Gay friendly
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service