# 1 of 74 hotels in Lugano

Hotel Pestalozzi Lugano(2 stars)

Piazza Indipendenza 9 6901 Lugano View on map
Average rating
Recommended
Trend

At a glance

  • The employees are very friendly (1)
    "The employees are very friendly" found in 1 review
    • " We are all 2a 3 years for a couple of days in Lugano and feel in this hotel always very well! Very clean. The employees are very friendly . Great leadership! " 
      5.772222222222222
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.1
  • Service
    5.8
  • Location
    5.7
  • Gastronomy
    5.2
  • Sport & Leisure
    3.4

Rating breakdown

  • excellent
    51
  • very good
    7
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " We are all 2a 3 years for a couple of days in Lugano and feel in this hotel always very well! Very clean. The employees are very friendly. Great leadership! "  read hotel review
        5.772222222222222
        July 2012
Helga
Staying in a friendly hotel close to the Lake
  • Recommended hotel
  • Singles
  • Beach holiday
  • August 2014
It was very nice to stay at your hotel. Previosuly I used to stay in an other hotel which is near to the railway station. Compared to that one I enjoyed now that I am in the city centre, tmoreover he Park Ciani and the beach were very close to me. read hotel review
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.3
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Nils
High quality of the room relative to the price
  • Recommended hotel
  • Singles
  • Business trip
  • August 2014
The quality of the room was high compared to the price. The room was clean, and the staff was very friendly. The variety of food was not large, but good enough and of good quality compared to the price. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
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Maya
A very good place to stay
  • Recommended hotel
  • Singles
  • Business trip
  • July 2014
My stay was very good, I got very much help from the people at the registration desk. The only disappointment was the quality of the lunch - it was very tasteless. At any rate, I would recommend the hotel to other people. read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    3.8
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
Close
Ruth
Wonderful hotel, friendly staff who were flexible
  • Recommended hotel
  • Couples
  • Business trip
  • June 2014
Thanks to the staff at the hotel for a wonderful stay. I appreciated the flexibility of the staff when I asked for a room change to accommodate my husband. Clean rooms, well prepared, lovely views. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.0
    Size of the room
    4.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Ivo
For 1 night ok.
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • December 2013
The location is great, but there were a few drawbacks. I am aware, that i in a 2 star hotel not a 5 * facilities could expect. For a hair dryer at the front desk ask i found difficult. My single room and the bed were very small (looked more like a prison cell and not like a hotel room). The blanket consisted of 3 layers which i personally tedious think, because with the time auseinderfällt. I prefer 'classic' bed linen. The room was very noisy, every step in the hallway outside. In the bathroom on the floor, i found ... a long hair. read hotel review
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    3.3
    Size of the room
    1.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
Close
Read all hotel reviews

Information about Hotel Pestalozzi Lugano

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Bathroom
  • Shower
  • Wake up call/Alarm clock

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet
  • Packed lunches

Other hotel information

  • City hotel
  • 24 hour reception
  • Non-hotel guests can/cannot access the area: open
  • Early check in
  • Business travellers
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Cash payment
  • English
  • 24 hour security
  • Car hire
  • Lake
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service