# 14 of 14 hotels in Obervellach

Hotel Alpenhof(3 stars)

Obervellach 16 9821 View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    2.9
  • Room
    3.8
  • Service
    3.5
  • Location
    4.0
  • Gastronomy
    2.6
  • Sport & Leisure
    1.0

Rating breakdown

  • excellent
    1
  • very good
    0
  • acceptable
    0
  • poor
    1
  • terrible
    1
Read all hotel reviews
Renata
Worst hotel ever!
  • Hotel not recommended
  • Friends
  • Proof of booking
  • Skiing and winter sports
  • March 2013
We have booked our skiing trip through travel agency for 3 days All Inclusive. Food: disgusting, uneatable, very poor choice! The pictures on their web site are LIES!!Reality is totally different. Staff: ignorant and totally unhelpful. Bar: because our group were All inclusive guests we got the cheapest beer you can get in the shop and only bottled beer poured into the plastic cup. Ski store-room: open and unsecure from 7am till 9pm. No camera system and not allowed to take ski into the hotel room. Reception: if you have any problem(sickness,etc.) in the middle of the night ..., you will find nobody in reception till the morning. Wi-Fi: 10euro charge! Rediculous! Non of us is demanding person at all. But Alpenhof Hotel is a 3 star hotel which obliges him to a far better service to its guests. We have paid for it and it was not that cheap! Somebody should seriously do some changes there! Upset and annoyed guests. read hotel review
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Hotel
    2.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    1.0
    Disabled-friendly
    1.0
  • Location
    2.3
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Distance to ski lift
    6.0
    Other leisure activities available
    1.0
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    2.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
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Information about Hotel Alpenhof

Hotel Information

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Amenities

Hotel amenities

  • Hotel safe

Room amenities

  • Writing bureau
  • Safe
  • Terrace
  • Bathroom
  • Pets allowed

Other hotel information

  • 24 hour reception