# 13 of 13 hotels in Obervellach

Hotel Alpenhof(3 stars)

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Recommended
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At a glance

  • Very satisfied (1)
    "Very satisfied" found in 1 review
    • " For a short vacation the hotel is to recommendable! We were also with the excursions very satisfied ! The staff has all trouble around the Hotelgesten the Stay make it as pleasant as possible. We ... " 
      4.413888888888889
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.1
  • Room
    4.0
  • Service
    3.0
  • Location
    3.3
  • Gastronomy
    2.9
  • Sport & Leisure
    1.0

Rating breakdown

  • excellent
    1
  • very good
    1
  • acceptable
    0
  • poor
    2
  • terrible
    1
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Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " For a short vacation the hotel is to recommendable! We were also with the excursions very satisfied! The staff has all trouble around the Hotelgesten the Stay make it as pleasant as possible. We ... "  read hotel review
        4.413888888888889
        September 2012
Renata
Worst hotel ever!
  • Hotel not recommended
  • Friends
  • Proof of booking
  • Skiing and winter sports
  • March 2013
We have booked our skiing trip through travel agency for 3 days All Inclusive. Food: disgusting, uneatable, very poor choice! The pictures on their web site are LIES!!Reality is totally different. Staff: ignorant and totally unhelpful. Bar: because our group were All inclusive guests we got the cheapest beer you can get in the shop and only bottled beer poured into the plastic cup. Ski store-room: open and unsecure from 7am till 9pm. No camera system and not allowed to take ski into the hotel room. Reception: if you have any problem(sickness,etc.) in the middle of the night ..., you will find nobody in reception till the morning. Wi-Fi: 10euro charge! Rediculous! Non of us is demanding person at all. But Alpenhof Hotel is a 3 star hotel which obliges him to a far better service to its guests. We have paid for it and it was not that cheap! Somebody should seriously do some changes there! Upset and annoyed guests. read hotel review
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Hotel
    2.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    1.0
    Disabled-friendly
    1.0
  • Location
    2.3
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Distance to ski lift
    6.0
    Other leisure activities available
    1.0
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    2.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
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Michal
Holiday with the kitchen as 25 years ago
  • Hotel not recommended
  • Families
  • Skiing and winter sports
  • February 2013
We have been visiting many places in our popular destination - Carinthia, and this hotel is definitelly worsest from all we visited. Nice interior of the hotel, nice and clean room, cleaned every day. But.the staff is so unfriendly.answer you must wait, I don´t have 5 hands.etc.etc.and there is no service. You have to come to the bar and wait for your drinks. Then you have to move them by yourself to your table. Glasses were so dirty, as nobody washed them for a years. We prefered to use ours instead. There is usually nobody ... at the reception all day. Sometimes there was sitting an old man, who doesn´t speak english. Food serving to the guests is.something horrible!! After 2 days we prefered to eat somewhere else, because.we were laughing everytime we got a plate. Where is an austrian hospitaly and really nice local serving food?? We felt as somewhere 25 years ago.every morning similar 2 types of cheese.2 types of salami.horrible.special menu for the children is.sausage with bread and ketchup, pizza with ketchup.pasta with ketchup. cheese palte with bread ( rest from the breakfast ).that´s something what children likes, but we as a parents definitelly don´t want to offer them s.t like this. Twice was slalt buffet, what means first day.iceberg salad, carrot and beet root and one garlic dressing. Second day was only an iceberg salad but 2 dressing-D. That was the worsest thing of our stay. But you can get not far away from there is Spittal nice local trout fish.with herb butter, potatoes and fresh vegetable salat for 8 EUR. That´s what the guests want to try!!!!!.not a pasta.steak in egg tapenade served with overcooked pasta covered with ketchup. We will laught for a long time, when we will think about this hotel. But the place is nice, well equiped!!! Just one last thing. For the internet connection - be ready to pay 10 EUR for the internet. Someone, if is on the reception can give you a code to your notebook. But only them can do that-(.because we had one notebook and our children they had 2 tablets. But you don´t pay connection for the room, but for each device. So it means you have devices in 1 room, you have to pay 3 connections. I think in the year 2013 is not normal, but.welcome to Alpenhotel in Obervellach. read hotel review
  • Gastronomy
    2.3
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    4.0
  • Hotel
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    1.0
    Disabled-friendly
    1.0
  • Location
    2.7
    Transportation connection and available excursions
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    1.0
  • Room
    3.0
    Size of the room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Service
    1.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    1.0
    Child care or playground
    1.0
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Jörg
Price-service for three stars good
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2012
For a short vacation the hotel is to recommendable! We were also with the excursions very satisfied! The staff has all trouble around the Hotelgesten the Stay make it as pleasant as possible. We as family with a child we were satisfied. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
  • Location
    4.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
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Information about Hotel Alpenhof

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Amenities

Hotel amenities

  • Hotel safe

Room amenities

  • Writing bureau
  • Safe
  • Terrace
  • Bathroom
  • Pets allowed

Other hotel information

  • 24 hour reception