# 19 of 244 hotels in Hurghada

Hotel Mercure Hurghada(4 stars)

Safaga road, km-12 View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.4
  • Location
    5.1
  • Gastronomy
    5.2
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    186
  • very good
    39
  • acceptable
    7
  • poor
    2
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.666666666666667

The hotel offers much for sportsmen and the adventurous. The garden will was fantastically well maintained, in the room it becomes neglected. The food in buffet form is not super and for jedenwas for everyone. The location at the beach and the sun loungers are absolutely great. The staff is always nice and friendly and helped wherever they could. In the hotel are different guests from young to old. A few russian, however, just the same a lot of french peo …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.3611111111111107

Food was, but this is probably matter of taste is, not to enjoy \u2639 chairs, tables and table-ware often dirty. Restaurant in the evening completely overcrowded. Rooms okay. Daily fresh towels. Cleanliness but unfortunately rather superficial. Beach with very many mussels etc. And therefore without bathing shoe not recommendable. Pool area ok. Outside of the hotel is located far and wide nothing! In short: for one week okay, but not longer! …  read hotel review

read more Acceptable, Poor, Terrible reviews
Karen
Lovely holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
this is the not the first time for us in hurghada. we have been in lot of hotels but we did really enjoy this holiday so much and we will come back again .the food was very good.the beach also so clean.animation team is so active.we want thank olya and especially mr .negm eldeen for hes smart treating and his help...we recommend this hotel for everyone read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Валерия
Mercure favorite and hometown!
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2014
Very good service and friendly attitude. read hotel review
  • Room
    6.0

    Rooms at the hotel are very modern, beautiful and new. Each room has a TV - plasma.

  • Hotel
    6.0

    Very good service and friendly attitude.

  • Location
    6.0

    Located 15 minutes from Hurghada airport. Located right on the beach.

  • Service
    6.0

    The quality of service at the highest level, the staff speaks many languages, including very good Russian.

  • Gastronomy
    6.0

    The food is very tasty and varied. Everyday is different themed meal. Nice atmosphere, dining room decorated with every day, depending on the topic of the day.

  • Sport & Leisure
    6.0

    Entertainment and sports activities are held at the hotel all day, very diverse. There is a nice swimming pool and children's pool.

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Deborah
Thanks for the perfect holiday!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
The perfect relaxing vacation, kind and cordial service and animation team, food was varied and there was something for every taste. European standard in order and cleanliness! Since i am handicapped, the equipment with high beds looking forward, walk-in shower and ramps! As soon as any difficult situation (through sand push easily immagine it etc.) i got help voluntarily and unobtrusive. The service from the Mercure staff, from the cleaners to the manager, was exceptionally friendly and the whatever trinkgeldgaben. This but we still gladly! The animation team, qualified and very versatile, as well as the sport program with ... torn and constantly laugh. The beach is super clean, water turquoise, window in the water and 2 bay sandy floor are in the house reef snorkeling paradise. No idea, as holiday better be offered can. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Clara
Great holiday in a dream hotel with great reef
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • March 2014
For the first time i was in Hurghada. The hotel is very good, everyone was courteous and willing to help when you had questions or problems are available. The food is of great diversity. The food was a different theme every day, for example, or arab cuisine Dolce Vita. It is nearly always a german employee present. The tables were quickly cleaned and there was always fresh food and freshly cooked meals to personal request and in the evening always a small show. In the evening there are shows for example offers for fakir. The beach is very clean and ... in the water there were several coral reefs. I definitely recommend that is the insanity bathes snorkeling on the beach. It was very strenuous in the first days, as all the salespeople and activities quickly after the offer is but a. The entertainers offer many sports activities in the morning as yoga, Zumba, step aerobics and Volleyball. All in all it was a very good trip and i would visit the hotel again. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Karl-Heinz
Three very beautiful weeks in a relaxed atmosphere.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2014
A older, but very nice hotel with small things for improvement. Very clean, very good food and great staff. We were to 11 time in Egypt and the hotel is located with in the upper segment. read hotel review
  • Location
    6.0

    The hotel is located on a great beach. Very positive is the short transfer to the airport. The shopping possibilities in the hotel are limited, but in a few minutes you can take taxi for little money to Hurghada drive.

  • Sport & Leisure
    5.0

    The beach with deck chairs, umbrellas and wind was very good. The ' beach boys' have a great job chamber. Unfortunately, there was only a 'poor' locker room on the beach and to the toilet you had a long way to pool bar! Unfortunately the management (despite signs) the reserving of the beach chairs no stop.

  • Service
    6.0

    The staff is very friendly and with 'Patricia' and 'Hotel Victoria' are very attentive contact for questions etc. on site. The foreign language skills of the ma are adequate. The cleaning of the room and the daily supply of bottles of water has worked smoothly.

  • Room
    5.0

    The room was large enough with a good facilities. Unfortunately the room had a connecting door to the room next door, it was noisy and cigarette smoke came under the door. The bathroom could have been a bit bigger.

  • Hotel
    5.0

    A older, but very nice hotel with small things for improvement. Very clean, very good food and great staff. We were to 11 time in Egypt and the hotel is located with in the upper segment.

  • Gastronomy
    6.0

    Due to the very good weather we almost exclusively at the very nice terrace. The preparation, the quality and the choice of food was very impressive. The cleanliness at the buffets was especially mentionable. The staff was very attentive. Unfortunately, the management at the dinner not on a sensible every detail!

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Kateryna
A hotel with a spirit!
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2014
We would like to thank the entire hotel for making our stay so lovely and memorable! Describing our positive emotions in words is almost impossible. We fell in love with your most precious asset - your employees! Hotel facilities are excellent - horse riding, SPA, the beach, large territory, architecture with a local touch and so much more. Food & Beverage outlets were just perfect - every night we had a different theme and even my vegetarian diet was over satisfied. Finally, the animation team, this is my reaction "))))))", still have a smile on my face when I think ... about our wonderful holiday! Thank you, your employees, your spirit! K & N read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
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Marcus
Great holiday, highly recommended!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Hotel is for all, the well to recover to want themselves, very recommendable. Especially to be highlighted was the friendliness, helpfulness all hotel employees. Unfortunately, the proportion of non-europeans too high (but in Egypt and the Turkey nothing new). Water quality is reminiscent of the Maldives. read hotel review
  • Location
    6.0

    Distance to the airport is about 10 to 15 minutes. Aircraft noise but still not disturbing.

  • Room
    5.0

    Rooms are in a very good condition, but through connecting doors very clairaudient.

  • Sport & Leisure
    6.0

    Beach chairs, screens and editions are sufficiently present. All pool chairs were very comfortable. For us german is it unusual, if you in the morning, there were no beach chairs had to reserve (laugh! ). Animation team tried very hard, but not intrusive.

  • Hotel
    6.0

    Hotel is for all, the well to recover to want themselves, very recommendable. Especially to be highlighted was the friendliness, helpfulness all hotel employees. Unfortunately, the proportion of non-europeans too high (but in Egypt and the Turkey nothing new). Water quality is reminiscent of the Maldives.

  • Service
    6.0

    Friendliness, cleanliness, helpfulness deserve a grade 1 with a star. For all german tourists are the 2 austrian twins Patricia and Victoria a genuine enriching. Their way with guests to deal deserves big thumbs up.

  • Gastronomy
    5.0

    The food was very tasteful and varied. Fruit could have been a bit be extended.

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Jutta
Absolute
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
A smaller absolute well feeling hotel with a great atmosphere! The rooms, the food and the beach leave nothing to be desired! The staff is friendly and very helpful. And it is a good mix of guests. read hotel review
  • Room
    6.0

    We had a great room with two balconies facing the ocean! On a there was two pool chairs, on the other two chairs and table!, the beds were very comfortable, the bathroom with spacious, well-functioning shower. Everything was clean! Tiny complaint: a little more counter space would be great!, enough space is available.

  • Gastronomy
    6.0

    We always ate in the main restaurant, and were very pleased! Everything was very tasty and also for the eye was beautifully arranged! There was every day including delicious fish and fresh fruit in quantities.

  • Hotel
    6.0

    A smaller absolute well feeling hotel with a great atmosphere! The rooms, the food and the beach leave nothing to be desired! The staff is friendly and very helpful. And it is a good mix of guests.

  • Service
    6.0

    The friendliness and warmth of the staff is worth mentioning. The room was clean. We had no complaints!

  • Location
    5.0

    The transfer took about 10 minutes! With the taxi one was for about 2 Euro in 20 minutes Hurghada. There are countless cafes and shopping possibilities. There is also a shuttle from the hotel.

  • Sport & Leisure
    5.0

    Dias animatiomsteam was very imaginative without being intrusive. Had a lot of fun! The only drawback were the condition of the Tennis bat!, the handles were without bands!, a shame!,

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Birte
The 2 time pure relaxation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Nice hotel for a relaxing holiday which we realized have selected. Initially were majority of the guests probably from Russia and the Ukraine. But we did not really disturbing - the german in the dfb trainigsanzug at the evening meal but not...! read hotel review
  • Hotel
    5.0

    Nice hotel for a relaxing holiday which we realized have selected. Initially were majority of the guests probably from Russia and the Ukraine. But we did not really disturbing - the german in the dfb trainigsanzug at the evening meal but not...!

  • Gastronomy
    5.0

    We also have nothing to complain about. Delicious breakfast with omelets and crepes, each quantity yogurt, cereal, already delicious cake great. The lunch buffet so we didn't use it and can't say. The snack pizza/burgers/chips at the pool bar were not found we completely okay. Every evening there was a specific slogan with the buffet ('Dolce Vita/ tastes of egypt/grill buffet etc. '). We have always found something delicious, the salad bar was very. Extremely delicious dessert, partly freshly prepared.

  • Location
    5.0

    About 15 minutes from the airport-great short transfer. Arriving/departing planes you saw or heard briefly, but it is not really disturbing. Ansonstern absolutely in a quiet location. There were some stores in the hotel, for extensive shopping one must after Hurghada-City. The we this year but saved, were already in the last year disappointed. At that time it was not nice, quite dirty and annoying. Our snorkeling trip we did with the offerers in the hotel - fun fly - done. Was fun.

  • Service
    5.0

    We found was very friendly, at the reception were always someone that at least spoke english. 2 sisters from Austria for the support of the 'german' holiday-makers responsibly. The rest of the staff always tried hard and friendly, but not intrusive.

  • Sport & Leisure
    5.0

    The pool we only briefly for a round wake up before the breakfast. The beach was great with a lot of space and great comfortable lounge chairs. The gym there was 2 treadmills, elliptical machine, stair machine, exercise bike, various machines for muscle starter. Everything worked well, we after a day used regularly.

  • Room
    5.0

    Not new but clean. Balcony with chairs and table. The cleaning there was nothing to complain about - just the handtuchschwäne from last year there were no more... A shame!

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Gerda & Hans
Too many russians in the hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The overall impression of the hotel is good. Residential buildings, installations and beach area are well maintained. Why we this hotel again will not any longer book, is located on the following findings: 1st the largest proportion of these guests are their origin from the former soviet republics (Russia, Ukraine, among other things). This percentage number we average at least 90% (permanent magnetic field ninety %). This hotel is about our travel time, also in the rest of the calendar year 'perfect'. The hotel is apparently as such well-known and was in talks with egyptians outside the hotel confirms. European ... guests you are looking for the needle in the haystack. With these eastern european vandals about 5 weeks in a hotel, to life requires a very high endurance, which we do not have. 2. you feel daily, that the management on this clientele sworn is. The staff will even paused, the russian language to learn. The german language was far away, no one speaks also only ansatzweise. On new years eve was a in english-style speech of the hoteldirektors by the entertainers to the russian and french translated, the german translation by an austrian hostess was aware through the experience of music unterdrück and then the mirkropfon pulled away. So much for the deutschfreundlichkeit, which i explicitly not on the entire hotel staff received. 3. function as restaurant, lobby bar and lobby are dark, in winter not heated (you have to the evening warm clothes in the food not to freeze) and atmospheric little attractive. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    4.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    3.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.0
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
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Information about Hotel Mercure Hurghada

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand)
  • What the hotel offers
    A colorful and welcoming Hotel Mercure Hurghada is a four star hotel visited mostly by couples. They praise the hotel for good maintenance, friendly staff and tasty food. Hotel Mercure Hurghada’s architecture is very Arabic with white colors and warm interiors. It is surrounded by palm trees and spectacular gardens. There are 312 rooms, 4 in-house restaurants, 4 bars and 2 outdoor swimming pools. Wi-Fi is available but extra charges are applicable. Check out is at 12:00. Facility is adapted for disabled guests.
  • Location
    The hotel is located directly by sandy beach of Hurghada coast. The centre of Hurghada is 12 km. Hurghada Airport is 10 km from the hotel. There are buses going to the city centre and private outdoor parking is free of charge for guests.
  • Accommodation
    Guests can choose among various rooms such as standard rooms with garden or sea view or standard villas with living area and 2 bedrooms. All rooms are fully furnished with private bathroom, individually controlled air conditioning, Internet connection, multilingual satellite TV, safe deposit box and mini fridge.
  • Food and Drink
    Main buffet restaurant offers a wide variety of international food as well as local specialties. For dinner guests can enjoy Mediterranean cuisine. A la carte restaurants offer Egyptian & Middle Easters, international and oriental cuisine. Bars offer alcoholic and non-alcoholic beverages till late at night.
  • Leisure
    Guests are encouraged to try diving by the nearby beautiful coral reef with colorful and diverse fauna and flora. Beach and water sports feature parasailing, boat excursions or sailing. Other sports activities consist of football, horse riding, table tennis, boules or squash. Daytime and evening programs are organized depending on the season.
  • Other facilities and services
    American Express, Visa, MasterCard and Diners Club are acceptable form of payment. Pets are not allowed. Russian, French, English, German and Arabic are spoken at the facility. Entire hotel is for non-smokers only.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Total number of rooms: < 300
  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Business Centre Use: charged
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Central heating
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Tennis court
  • Outdoor
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 4 Stars
  • English
  • Early check in
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Laundry service