# 6 of 243 hotels in Hurghada

Hotel Mercure Hurghada(4 stars)

Km 12 Safaga road 84511 Hurghada Hurghada/Safaga View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.7
  • Location
    5.5
  • Gastronomy
    5.6
  • Sport & Leisure
    5.7

Rating breakdown

  • excellent
    726
  • very good
    53
  • acceptable
    20
  • poor
    5
  • terrible
    3
Read all hotel reviews

The most helpful positive review

4.666666666666667

The hotel offers much for sportsmen and the adventurous. The garden will was fantastically well maintained, in the room it becomes neglected. The food in buffet form is not super and for jedenwas for everyone. The location at the beach and the sun loungers are absolutely great. The staff is always nice and friendly and helped wherever they could. In the hotel are different guests from young to old. A few russian, however, just the same a lot of french peo …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.3611111111111107

Food was, but this is probably matter of taste is, not to enjoy \u2639 chairs, tables and table-ware often dirty. Restaurant in the evening completely overcrowded. Rooms okay. Daily fresh towels. Cleanliness but unfortunately rather superficial. Beach with very many mussels etc. And therefore without bathing shoe not recommendable. Pool area ok. Outside of the hotel is located far and wide nothing! In short: for one week okay, but not longer! …  read hotel review

read more Acceptable, Poor, Terrible reviews
Christine
Fun in sun
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
Animation team brilliant, staff can't do enough for you, entertainments very good they put there heart and soul into every performance. Food very good,. Rooms very nice and spacious. Nice to have a heated pool. Jaccuzi and spa nice. Anew more competition would be nice I.e darts, pool. The cooking competition very good idea great fun and demo's good as well. Improvements being done in the hotel but not affecting your holiday (don't know they were them). Need more toilets but when told about it they said they are working on that, which we know they will. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
Close
Amanda bitici
Amazing trip
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
This Hotel was great. Ten out of ten stars, the service is amazing and the staff is super nice, the food was great! I will definatly come back again. The animation team is amazing, Dino, roxama, Zizo and the hole crue, we are going to miss them so much read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Sergy
Great holiday in Mercure
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
We been in mercure for first time we like the hotel the beach was so nice pool is warm and clean food is super and drink is testy animation team made our holiday great big thanx to Zizo we love you and we will be back. We love mercure. read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Olga
Vacations, which many can only dream
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
Hotel "Mercure" - its a cohesion and friendly team of wonderful people that will provide absolutely any tourist of all ages and interests, the best and most relaxing holiday! "Beautiful", delicious and varied cuisine, incredibly beautiful area hotel, clean beach, comfortable rooms But that's nothing compared to the staff who work here! You care about each camper as own child Such an attitude to the travelers I have never seen anywhere else! - While much has been seen. Your evening shows, sometimes with the involvement of tourists, fascinated. Your smile, even during meals," make a warm" heart Special thanks ... to all the girls and boys at Reception - you are so nice! Animation - Ksyushenka, Madu, Victor, Marley and all all all - you are the best animation team in the world! Keep it up. I recommend this hotel as the most comfortable place to rest not only the body but the soul. read hotel review
  • Sport & Leisure
    6.0

    Great variety of sports. Morning exercises, eastern and latin dancing, aqua aerobics, volleyball, boccia, tennis, soccer, golf - all of this offer animators during the day. Daily unforgettable show program, a disco and a casino. Some very comfortable, warm and crystal clear pools. Also a pool for children.

  • Service
    6.0

    Best service! Always fast and with a sincere smile, which is very nice.

  • Location
    6.0

    A very beautiful place. Palm trees, swimming pools, beautiful architecture of the hotel - all very impressive!

  • Hotel
    6.0

    Hotel "Mercure" - its a cohesion and friendly team of wonderful people that will provide absolutely any tourist of all ages and interests, the best and most relaxing holiday! "Beautiful", delicious and varied cuisine, incredibly beautiful area hotel, clean beach, comfortable rooms .. But that's nothing compared to the staff who work here! You care about each camper as own child .. Such an attitude to the travelers I have never seen anywhere else! - While much has been seen. Your evening shows, sometimes with the involvement of tourists, fascinated. Your smile, even during meals," make a warm" heart .. Special thanks to all the girls and boys at Reception - you are so nice! Animation .. - Ksyushenka, Madu, Victor, Marley .. and all all all - you are the best animation team in the world! Keep it up. I recommend this hotel as the most comfortable place to rest not only the body but the soul.

  • Gastronomy
    6.0

    The all-inclusive hotel food. Very varied menu. Great selection of sweets, fruits and vegetables. Every day the menu changes. Beautiful serving dishes. We liked that the food is prepared right before our eyes. Enough good quality wine.

  • Room
    5.0

    The rooms are small but very comfortable. Comfortable bed. Large plasma TV, large mirror - in each room. Daily cleaning and towel change. I liked that each room has air conditioning - both warm air and cold. Everything is in working condition.

Close
Alaa
Above expectations stay in hurgada
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
since i'm platinum accor member, i chose mercure hotel for my stay in hurgada frankly speaking i was worried of going to any hurgada hotel as i knew that renovations weren't done on regular basis however, i was surprised of level of hotel and status of rooms i arrived at 4 pm, the hotel shuttle bus was waiting in airport i was picked up and arrived to hotel in less than 30 mins when i reached hotel, i found very professional and warm welcome i recieved welcome drink and informed that my platinum room upgrade was applied i was upgraded ... to sea view room from garden view reservation i arrived the room and surprisngly it was in perfect condition everything was working ok and in good status my reservation was on all inclusive basisi went to restaurent checking the 2nd point that was worrying me FOOD. the food was OK, neither bad and neither good much varieties and many of them have good taste however, the drinks were not the best, juices are cheap nectars and coffee is cheap egyptian brand as well to solve this issue, i upgarded to "ultra all inclusive" option which offers you fresh juices, nespresso coffee and imported alcholics which was not my interst this costed 15 USD per guest per day, fair enough if you want to drink healthy juice or good coffee there are much activities to be done in the hotel, either paid or free despite the high prices of paid activities all the stuff are doing their best to make your stay comfortable they have opened new wing in the hotel that has larger superior rooms, family rooms and suites that are suitable to our middle eastern style instead of european size style rooms in old wing i will definitely visit this hotel again in case i come back to hurgada thanks to all stuff for their effort during my stay read hotel review
  • Room
    5.5
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Vilija
Holiday in Mercure
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2015
Our holiday in Mercure hotel was very nice. Animation team was great, thank you Zizo, Kseniya, Roksana, Ruslan and others. I will come back again. Good luck to all of you, I had great time. Thank you. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Victor
Price-quality
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2015
I love this hotel! We are always glad to its visitors! Tasty feed, drink, be entertained in the evening at the professional level (show time). I especially want to mention animation, well done guys! Ruslan, Zizo, two Victor, Kseniya, Oksana (oriental dance)! Children's animation! Bravo Farid, parents are happy, the kids are happy! "Mercure" best experience for all year! read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Tanya
Sunny holidays
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2015
Friends! I want to share with you my impressions of the summer holidays in the winter (December) at the "Merkur" Hurghada. For our family, this hotel has become as an international summer residence. This has always, at any time of the year you want to return. We rested here already 4 times, and I hope more will come. The atmosphere, service and animations to this feature. A warm welcome, fine cuisine and professional staff recruitment animator who will not leave anyone indifferent. Many thanks to the animators: Ruslan, Viktor (yellow points), Kseniya, Zizo, Madu and children's animator Farid. Excellent professionals! ... Bravo guys! read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Lyubomyr
Vacation in Mercure
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
It is to difficult start with something essential because in Mercure hotel everything is essential. It was my third time in this hotel and I would like to say that staying here is a big pleasure. Once again I would like start from the staff which is working here. The people are very friendly and have a good communication skills. It's related to the everybody especially animation team. Jimmy mafia - hhhh, Rami, Victor + Victor, Marley, Ruslan and of course beautiful girls are the best! The food was very delicious with a lot of differences. Local cooks could prepare ... and surve You everything that you can only imagine for yourself. The hotel room was very nice with the sea view. One minor thing that I would like to say is that for the 5 stars hotels in apartments should be foreseen sleepers for the costumers. But in general my vacation was perfect. I would like to say that if the next time I will came back to Hurghada I will chose this hotel once again. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Miriam
Best vacation in December
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
Good food and excellent service. Definitely would come again and highly recommande this hotel! The stuff is friendly and they offer good activities for young and old. Clean rooms. Perfect for families. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
Close
Read all hotel reviews

Information about Hotel Mercure Hurghada

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach
  • What the hotel offers
    A colorful and welcoming Hotel Mercure Hurghada is a four star hotel visited mostly by couples. They praise the hotel for good maintenance, friendly staff and tasty food. Hotel Mercure Hurghada’s architecture is very Arabic with white colors and warm interiors. It is surrounded by palm trees and spectacular gardens. There are 312 rooms, 4 in-house restaurants, 4 bars and 2 outdoor swimming pools. Wi-Fi is available but extra charges are applicable. Check out is at 12:00. Facility is adapted for disabled guests.
  • Location
    The hotel is located directly by sandy beach of Hurghada coast. The centre of Hurghada is 12 km. Hurghada Airport is 10 km from the hotel. There are buses going to the city centre and private outdoor parking is free of charge for guests.
  • Accommodation
    Guests can choose among various rooms such as standard rooms with garden or sea view or standard villas with living area and 2 bedrooms. All rooms are fully furnished with private bathroom, individually controlled air conditioning, Internet connection, multilingual satellite TV, safe deposit box and mini fridge.
  • Food and Drink
    Main buffet restaurant offers a wide variety of international food as well as local specialties. For dinner guests can enjoy Mediterranean cuisine. A la carte restaurants offer Egyptian & Middle Easters, international and oriental cuisine. Bars offer alcoholic and non-alcoholic beverages till late at night.
  • Leisure
    Guests are encouraged to try diving by the nearby beautiful coral reef with colorful and diverse fauna and flora. Beach and water sports feature parasailing, boat excursions or sailing. Other sports activities consist of football, horse riding, table tennis, boules or squash. Daytime and evening programs are organized depending on the season.
  • Other facilities and services
    American Express, Visa, MasterCard and Diners Club are acceptable form of payment. Pets are not allowed. Russian, French, English, German and Arabic are spoken at the facility. Entire hotel is for non-smokers only.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Lounge
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Complementary bottle of water
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Non-hotel guests can/cannot access the area: closed
  • Early check in
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • English
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Laundry service