# 9 of 244 hotels in Hurghada

Hotel Mercure Hurghada(4 stars)

Safaga road, km-12 View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.5
  • Location
    5.2
  • Gastronomy
    5.4
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    233
  • very good
    35
  • acceptable
    7
  • poor
    2
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.666666666666667

The hotel offers much for sportsmen and the adventurous. The garden will was fantastically well maintained, in the room it becomes neglected. The food in buffet form is not super and for jedenwas for everyone. The location at the beach and the sun loungers are absolutely great. The staff is always nice and friendly and helped wherever they could. In the hotel are different guests from young to old. A few russian, however, just the same a lot of french peo …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.3611111111111107

Food was, but this is probably matter of taste is, not to enjoy \u2639 chairs, tables and table-ware often dirty. Restaurant in the evening completely overcrowded. Rooms okay. Daily fresh towels. Cleanliness but unfortunately rather superficial. Beach with very many mussels etc. And therefore without bathing shoe not recommendable. Pool area ok. Outside of the hotel is located far and wide nothing! In short: for one week okay, but not longer! …  read hotel review

read more Acceptable, Poor, Terrible reviews
Georges
Forever holiday in Mercure
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
A very good Resort with a very fun animation team . I enjoyed my stay there, everyone was friendly and kind, both people working there and people visiting the place. Animation team was super, girls and boys were all kind, Thanks a lot to all of you hope to see you again guys. thank u Olga and mero very much read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Lena
Thank you mr.Nigm
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
Honestly had the best 10 days staying in this hotel. check in was quick and easy - and welcomed with a drink as well. There is a huge swimming pool and all very clean. the pool has entertainment around it throughout the day. to much you can do with ANIMATION TEAM they all are great and big thank for mr.nigm for hes help in our towels.also thank you olga for great time we had with you.we want go back read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Julia
Second home
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2015
My daughter and I stayed at this hotel for a fortnight in February. It is a lovely resort hotel with plenty of places to eat and drink at. The staff are the friendliest you will meet and they can’t do enough for you. 1. Super friendly staff 2.lovely food - tasty and clean and to many to chose from 3. The pools! – all very clean and well maintained 4.The beach bar is a gorgeous place we had enjoy it 5. Very good for children; the animation team are loved by the children and the staff love children. ...we loved every evening show it was so amazing 6.Plenty of sunbeds in all areas. I did actually have my towel stolen from one of the sunbeds (not the hotels fault) but Olga from animation team sorted this out for me very quickly and effectively. (thank you Mero and Olga) Egyptian people are some of the friendliest you will ever meet (except at the airport – Hurghada airport is quite chaotic and the staff there are rude and unhelpful, which is the total opposite of most Egyptian people). The staff work very hard but always have a smile and stop for a chat with you. They don't expect tips but if you give a small tip now and again it is very much appreciated. This resort is beautiful and spotlessly clean. All in all, we had a fabulous holiday. read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Deva
Entertainment
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
Stayed at mercure for six days but was not enough to do lot There were only two of us but we upgraded to a family room. Room was spacious with plenty of hanging and storage space. Well laid out and clean. The cleaning staff kept the room serviced and clean throughout our stay. The food was good provided you accepted that the restaurant had to cater for a variety of nationalities. We could always find good food to eat from the main selection, griddle or BarBQ. Salads, soup, grilled food and desserts were served at both lunch and dinner. We ... enjoyed our two free a la carte meals at the main restaurant The ANIMATION TEAM were friendlyactive and helpful thank you m.nigm and olga The bar areas allowed smoking but there were smoke free zones. Overall we enjoyed our stay and will look at returning sometime in the future. read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Damo
Animation, you are the best
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
We spent 7 marvelous days at this hotel in Hurghada, everything is amazing there,i don't know where to start. If you want a real relaxed holiday, this is the place where you need to go! Forget about some of the bad comments in the other reviews.The hotel has Egyptian ambient and that gives special feeling to your vacation. The animation team is awesome and it never gets boring, in every time of the day you have something to do. Staff is excellent, everyone is so kind and hardworking, they are everywhere and do everything to make you comfortable. ... Big thanks to Ahmed A. the guy at the pool bar. Rooms are good and very clean, food is also great. They have good restaurants.but we mostly liked the Italian. Also, you have to wake up early and wait for the sun to come up, it is magnificent. If you have kids, they will love the animation and they will never get bored, they play funny games all the time. thank you mero read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Rakby
Vacation with animation team
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2015
i spend there a excellent vacation, they have a perfect food in break fast, lunch and dinner also they have 3 restaurants,the resort have a prefect beach and swimming pool. the stuff is very helpful and clinic is very good. for the animation team. These guys are AMAZING! They really made my vacation special and I enjoyed every day watching them or doing some of the classes with them. HUGE THANKS to olga always smiling and inviting people to join. He has great sense for rhythm!Animation team is the ONLY reason why I would come back to this hotel! read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Jorjine
5/5
  • Recommended hotel
  • Singles
  • Beach holiday
  • January 2015
Excellent hotel,included breakfast lunch and dinner plus snacks and tea time, you will have a lot of chances to find something to eat,very nice decoration everywhere and good equipped rooms read hotel review
  • Location
    6.0

    Very close to the beach, without special shoes can swim, no problems

  • Room
    6.0

    TV with around 20 good international channels, but frankly speaking i turn it on only few times, most of time spend on the beach,mini bar,safe box,phone

  • Hotel
    6.0

    Excellent hotel,included breakfast lunch and dinner plus snacks and tea time, you will have a lot of chances to find something to eat,very nice decoration everywhere and good equipped rooms

  • Service
    6.0

    Really good, i were surprised,-Maro,Kristina,Irina,Olya,Negm,Mido- great people,if you will meet with them you will understand why i wrote like this ;)

  • Sport & Leisure
    6.0

    There is a gym and you can join animation program,guys make good aquagym

  • Gastronomy
    6.0

    A lot of variety of main courses,desserts,fruits,everyday different

Close
Stefan
Nice place
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
Rested with my girlfriend in the end of January,it is very nice place for couples,really, rooms well furnished,we enjoyed spa and gym and of course animation activities and disco, they have great day - program (we just can't leave without making sport, so it was for us really surprise, how professional animation(Kristina, Olya, Mido, Maro, Mr. Neg), make aerobics, aqua-gym,stretching, a lot of young people, not a lot of kid's, very beautiful grounds we made nice photo-session read hotel review
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Roze
Fantastic holidays!
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2015
We are very sad that took our trip only for 1 week, we just start to get used to the hotel,and it was already time to go.there i'm sure that everybody will feel like in second home, very nice place with a lot of chances to spend good time,especially if you will spend it with animation(Maro,Mr. Negm,Olya,Kristina,Irina,Mido) rooms comfortable with satellite TV,cleaning everyday,fresh towels and bed clothes,beautiful garden view,landscapes they made nice,also the services in all hotel-can't say any bad word.we like so much everything and ... will come back!!! read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Jesica
Amazing hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
Hi everyone) We rested in the hotel in January for two weeks, and this two weeks we will not forget) It was really amazing,the hotel is very clean,food tasty, there are 2 swimming pools,gym,4 restaurants and in each you can find a lot of different food to eat,rooms very comfortable with free safe box and TV, a lot of channels in english,animation team is wonderful - Maro,Negm,Mido,Kristina,Ola,Ira - super! read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Read all hotel reviews

Information about Hotel Mercure Hurghada

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand)
  • What the hotel offers
    A colorful and welcoming Hotel Mercure Hurghada is a four star hotel visited mostly by couples. They praise the hotel for good maintenance, friendly staff and tasty food. Hotel Mercure Hurghada’s architecture is very Arabic with white colors and warm interiors. It is surrounded by palm trees and spectacular gardens. There are 312 rooms, 4 in-house restaurants, 4 bars and 2 outdoor swimming pools. Wi-Fi is available but extra charges are applicable. Check out is at 12:00. Facility is adapted for disabled guests.
  • Location
    The hotel is located directly by sandy beach of Hurghada coast. The centre of Hurghada is 12 km. Hurghada Airport is 10 km from the hotel. There are buses going to the city centre and private outdoor parking is free of charge for guests.
  • Accommodation
    Guests can choose among various rooms such as standard rooms with garden or sea view or standard villas with living area and 2 bedrooms. All rooms are fully furnished with private bathroom, individually controlled air conditioning, Internet connection, multilingual satellite TV, safe deposit box and mini fridge.
  • Food and Drink
    Main buffet restaurant offers a wide variety of international food as well as local specialties. For dinner guests can enjoy Mediterranean cuisine. A la carte restaurants offer Egyptian & Middle Easters, international and oriental cuisine. Bars offer alcoholic and non-alcoholic beverages till late at night.
  • Leisure
    Guests are encouraged to try diving by the nearby beautiful coral reef with colorful and diverse fauna and flora. Beach and water sports feature parasailing, boat excursions or sailing. Other sports activities consist of football, horse riding, table tennis, boules or squash. Daytime and evening programs are organized depending on the season.
  • Other facilities and services
    American Express, Visa, MasterCard and Diners Club are acceptable form of payment. Pets are not allowed. Russian, French, English, German and Arabic are spoken at the facility. Entire hotel is for non-smokers only.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Total number of rooms: < 300
  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Business Centre Use: charged
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Central heating
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Tennis court
  • Outdoor
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 4 Stars
  • English
  • Early check in
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Laundry service