# 13 of 78 hotels in Potsdam

Steigenberger Hotel Sanssouci(4 stars)

Allee nach Sanssouci 1 14471 Potsdam View on map
Average rating
Recommended
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At a glance

  • Four star hotel (7)
    "Four star hotel" found in 7 reviews
    • " Four star hotel without airconditioning is a disgrace " 
      3.513888888888889
      August 2012
    • " Nice hotel to stay a city break, " 
      5.2
      July 2012
    • " A top-notch hotel , with top -staff in all areas. Starting at the front desk to the room service. The location of ... " 
      5.535714285714286
      July 2012
    • " Great hotel in the middle of Potsdam " 
      5.858333333333333
      July 2012
    • " We were on the way home although it is only 1 night in the hotel but can say it a very nice hotel with great location between city center and park Sanssouci is. Through the parking garage next ... " 
      5.858333333333333
      July 2012
    • " ... great location between city center and park Sanssouci is. Through the parking garage next door was car also definitely turned off. You could on foot reach everything very good. The staff at the hotel was very friendly and always tried the wishes of the guests to fulfill. A very good and varied breakfast buffet ... " 
      5.858333333333333
      July 2012
    • " Great hotel for sightseeing and excursions. " 
      5.472222222222222
      August 2012
  • Brilliantly situated hotel (2)
    "Brilliantly situated hotel" found in 2 reviews
    • " Beautiful, brilliantly situated hotel with Wohlfühlservice " 
      6
      August 2012
    • " We were on the way home although it is only 1 night in the hotel but can say it a very nice hotel with great location between city center and park Sanssouci is. Through the parking garage next door was car also ... " 
      5.858333333333333
      July 2012
  • The staff very friendly (2)
    "The staff very friendly" found in 2 reviews
    • " Not modern, but a comfortable atmosphere. From the reception, the housekeeping to the service staff in the restaurant are all of the staff very friendly and always concerned for the well-being of the guests. We would love to go back. " 
      5.7
      August 2012
    • " Very good service in the care " 
      5.327777777777778
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.6
  • Service
    4.9
  • Location
    5.5
  • Gastronomy
    4.9
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    79
  • very good
    35
  • acceptable
    19
  • poor
    3
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " Four star hotel without airconditioning is a disgrace "  read hotel review
        3.513888888888889
        August 2012
      • " Nice hotel to stay a city break, "  read hotel review
        5.2
        July 2012
      • " A top-notch hotel, with top -staff in all areas. Starting at the front desk to the room service. The location of ... "  read hotel review
        5.535714285714286
        July 2012
      • " Great hotel in the middle of Potsdam "  read hotel review
        5.858333333333333
        July 2012
      • " We were on the way home although it is only 1 night in the hotel but can say it a very nice hotel with great location between city center and park Sanssouci is. Through the parking garage next ... "  read hotel review
        5.858333333333333
        July 2012
      • " ... great location between city center and park Sanssouci is. Through the parking garage next door was car also definitely turned off. You could on foot reach everything very good. The staff at the hotel was very friendly and always tried the wishes of the guests to fulfill. A very good and varied breakfast buffet ... "  read hotel review
        5.858333333333333
        July 2012
      • " Great hotel for sightseeing and excursions. "  read hotel review
        5.472222222222222
        August 2012
  • Location
    Pros
    • Surroundings (2)
      Comments related to "Location" found in 2 reviews
      • " Beautiful, brilliantly situated hotel with Wohlfühlservice "  read hotel review
        6
        August 2012
      • " We were on the way home although it is only 1 night in the hotel but can say it a very nice hotel with great location between city center and park Sanssouci is. Through the parking garage next door was car also ... "  read hotel review
        5.858333333333333
        July 2012
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " We went to the weekend felt more than well here. The whole hotel is top and the care by the staff were great. The food ( in our case only breakfast) was delicious and diverse. The location is great, park Sanssouci, shopping mall, restaurants and bus stop, as well as tram are in the immediate ... "  read hotel review
        6
        August 2012
  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " Not modern, but a comfortable atmosphere. From the reception, the housekeeping to the service staff in the restaurant are all of the staff very friendly and always concerned for the well-being of the guests. We would love to go back. "  read hotel review
        5.7
        August 2012
      • " Very good service in the care "  read hotel review
        5.327777777777778
        September 2012
Michael
Old and run down
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • April 2014
Unfortunately from the chain of a new negativüberraschung Steigenberger - old and run down and really bad condition in optically ausstattungstechnisch. Although the people who make, but it doesn't cover up or covering up. Location is ok, in addition one can drive with the hotel bus for free. The garage is an impertinence for 15 Euro. read hotel review
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    2.0
  • Room
    3.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
Close
Willi Julius
Our base in Potsdam
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
The hotel corresponded completely to our expectations, both in terms of decor, staff, location. What i missed, was a safe. You can always recommend the hotel. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Jörg
'good hotel, but no 4 stars'
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • November 2013
Under a Steigenberger you generally a very good and luxury hotel before, this is a, unfortunately not offered. The price-performance ratio was unfortunately not. read hotel review
  • Service
    3.0

    Nicely however not necessarily service oriented. We arrived with a group of about 15 people around 1:15 a. m. of a meeting in the hotel and wanted to have a nightcap take. Even though about 10 people at the bar something drink, we were told, that the bar is closed, we found that very unfortunate and not a sign of good customer service.

  • Location
    5.0

    Central location close to the main attractions.

  • Gastronomy
    6.0

    Breakfast: very good, you can also an omelet order and Cappuccino or Latte Macchiato it is also no problem otherwise a wide range of all the things you like going to the breakfast, there was something for every taste.

  • Hotel
    4.0

    Under a Steigenberger you generally a very good and luxury hotel before, this is a, unfortunately not offered. The price-performance ratio was unfortunately not.

  • Room
    3.0

    Rooms: i had a single room, with a bed, right next to the wall and a size of approximately 10 square meter. No air conditioning, only a fan on the ceiling and also no safe. But the mattress was very good. Bathroom: yes, i have not had, the sink is right at the entrance in the room, however already somewhat separated, but right in the room across from the cabinet, before there is a door to the room where the shower and toilet room. For a supposedly 4 star hotel quite strange.

Close
Ina & Sascha
Very recommendable. Great location and very friendly!
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2013
Nice hotel in an ideal location. Garage whether possible. Breakfast or half board were possible. From the style rather classic, traditional, but very well maintained. read hotel review
  • Location
    6.0

    Ideal location about 1 minutes to the Brandenburger Tor and the city center, about 10 minutes walk to the castle sanccoussi. Better one cannot live. Public parking garage across the street. This is a bit cheaper than the hotel garage.

  • Gastronomy
    6.0

    We booked breakfast. This came with 15 Euro per person extra. Steep, but very much selection. Unfortunately, there were not enough tables, if the hotel is full. Therefore it came to waiting times, which several guests very upset.

  • Service
    6.0

    Very! Friendly service. Here you can tell, the staff trained. Very polite. Also the handling of complaints. Rooms were very clean. Despite the slightly dusty ambience, very well maintained. Children extra bed free and not a problem.

  • Room
    4.0

    Very clean. We had a large room at the back. This was quiet. Children extra bed free of charge. Coffee machine, safe, air conditioner, everything was there. The bath pleased us less. It was a handicapped-compliant bath, which we do not need, and therefore very sterile and large.

  • Hotel
    5.0

    Nice hotel in an ideal location. Garage whether possible. Breakfast or half board were possible. From the style rather classic, traditional, but very well maintained.

Close
Moshe
Black sheep in Steigenberger group
  • Hotel not recommended
  • Couples
  • City break
  • July 2013
We stayed in Steigenberger hotels repeatedly and thus did not hesitate in our choice. In fact, we entered Potsdam only 12 days after spending two nights in their superb InterCity Berlin-Schönefeld (see my enthusiastic review). It is hard to grasp that both the hotels belong to the same group, ranked the same 4 stars and demand equal price! In Sanssouci they call it “superior” the room without air conditioning and safe, not stuttering even the splendor of balcony or coffee/tea facility. The wretched furniture evokes an era of DDR, as well as their service does: the reception stuff was neither ... friendly nor cooperative, sometimes close to being rude, that is rare in Germany. The entire spa closed in the midst of the day and the breakfast at 30 euro/pair contributed to our disappointment. The only merit of this hotel is its top location. But namely this seems to be the cause of all the above shortcomings: they simply do not feel the need to update the hotel and to improve the service quality. read hotel review
  • Hotel
    2.7
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    2.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    2.8
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    2.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
Close
Read all hotel reviews

Information about Steigenberger Hotel Sanssouci

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This classic hotel is located at the heart of Potsdam, only 5 minutes from the famous Sanssouci Castle with its wonderful parkland area. The small Brandenburg Gate represents the entrance into the historical old town, with its lively pedestrianised area, and is only 200 m away. In only a matter of minutes, guests will arrive at the Luisenplatz bus and train station. Berlin, with its numerous sightseeing attractions, is only around 10 km from the hotel and Tegel international airport is approximately 30 km away.
  • The establishment comprises a total of 137 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a dining area, a breakfast room, a café, a bar and a pub. A garage can be used for parking. Guests can also use the bicycle storage facilities. Additional services include room service and a laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.
  • The establishment offers non-smoking rooms. All accommodation units feature central heating, a fan and a bathroom. Bathrooms with wheelchair access are also bookable. A double bed is provided in the carpeted accommodation units. Cots are available for children. A safe and a minibar also feature. The rooms offer a range of amenities, including a mini-fridge. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Wheelchair-accessible accommodation units are also bookable. Each of the bathrooms features a shower, a bath and a hairdryer.
  • The terrace is the perfect place to while away the time. Active guests have various leisure options to choose from, including cycling/mountain biking, a spa, a sauna, a steam bath and massage treatments.
  • Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner, B & B, half board and full board. Staff are also happy to prepare special dietary cuisine. Special deals can be enjoyed at the establishment.
  • The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Hotel News

26/05/2014:

"Public transport included" Use with your room reservation free of charge to all public transportation in Potsdam and Berlin.

Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Central heating
  • Minibar
  • Safe
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • Vegetarian dishes
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Number of saunas: 1
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Check in from: 15:00
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: open
  • Business travellers
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Cash payment
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service