# 14 of 77 hotels in Potsdam

Steigenberger Hotel Sanssouci(4 stars)

Allee nach Sanssouci 1 14471 Potsdam View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.6
  • Service
    4.9
  • Location
    5.5
  • Gastronomy
    4.9
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    82
  • very good
    37
  • acceptable
    17
  • poor
    3
  • terrible
    0
Read all hotel reviews
Michael
Old and run down
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • April 2014
Unfortunately from the chain of a new negativüberraschung Steigenberger - old and run down and really bad condition in optically ausstattungstechnisch. Although the people who make, but it doesn't cover up or covering up. Location is ok, in addition one can drive with the hotel bus for free. The garage is an impertinence for 15 Euro. read hotel review
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    2.0
  • Room
    3.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
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Willi Julius
Our base in Potsdam
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
The hotel corresponded completely to our expectations, both in terms of decor, staff, location. What i missed, was a safe. You can always recommend the hotel. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Jörg
'good hotel, but no 4 stars'
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • November 2013
Under a Steigenberger you generally a very good and luxury hotel before, this is a, unfortunately not offered. The price-performance ratio was unfortunately not. read hotel review
  • Hotel
    4.0

    Under a Steigenberger you generally a very good and luxury hotel before, this is a, unfortunately not offered. The price-performance ratio was unfortunately not.

  • Service
    3.0

    Nicely however not necessarily service oriented. We arrived with a group of about 15 people around 1:15 a. m. of a meeting in the hotel and wanted to have a nightcap take. Even though about 10 people at the bar something drink, we were told, that the bar is closed, we found that very unfortunate and not a sign of good customer service.

  • Room
    3.0

    Rooms: i had a single room, with a bed, right next to the wall and a size of approximately 10 square meter. No air conditioning, only a fan on the ceiling and also no safe. But the mattress was very good. Bathroom: yes, i have not had, the sink is right at the entrance in the room, however already somewhat separated, but right in the room across from the cabinet, before there is a door to the room where the shower and toilet room. For a supposedly 4 star hotel quite strange.

  • Gastronomy
    6.0

    Breakfast: very good, you can also an omelet order and Cappuccino or Latte Macchiato it is also no problem otherwise a wide range of all the things you like going to the breakfast, there was something for every taste.

  • Location
    5.0

    Central location close to the main attractions.

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Ina & Sascha
Very recommendable. Great location and very friendly!
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2013
Nice hotel in an ideal location. Garage whether possible. Breakfast or half board were possible. From the style rather classic, traditional, but very well maintained. read hotel review
  • Location
    6.0

    Ideal location about 1 minutes to the Brandenburger Tor and the city center, about 10 minutes walk to the castle sanccoussi. Better one cannot live. Public parking garage across the street. This is a bit cheaper than the hotel garage.

  • Gastronomy
    6.0

    We booked breakfast. This came with 15 Euro per person extra. Steep, but very much selection. Unfortunately, there were not enough tables, if the hotel is full. Therefore it came to waiting times, which several guests very upset.

  • Service
    6.0

    Very! Friendly service. Here you can tell, the staff trained. Very polite. Also the handling of complaints. Rooms were very clean. Despite the slightly dusty ambience, very well maintained. Children extra bed free and not a problem.

  • Room
    4.0

    Very clean. We had a large room at the back. This was quiet. Children extra bed free of charge. Coffee machine, safe, air conditioner, everything was there. The bath pleased us less. It was a handicapped-compliant bath, which we do not need, and therefore very sterile and large.

  • Hotel
    5.0

    Nice hotel in an ideal location. Garage whether possible. Breakfast or half board were possible. From the style rather classic, traditional, but very well maintained.

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Moshe
Black sheep in Steigenberger group
  • Hotel not recommended
  • Couples
  • City break
  • July 2013
We stayed in Steigenberger hotels repeatedly and thus did not hesitate in our choice. In fact, we entered Potsdam only 12 days after spending two nights in their superb InterCity Berlin-Schönefeld (see my enthusiastic review). It is hard to grasp that both the hotels belong to the same group, ranked the same 4 stars and demand equal price! In Sanssouci they call it “superior” the room without air conditioning and safe, not stuttering even the splendor of balcony or coffee/tea facility. The wretched furniture evokes an era of DDR, as well as their service does: the reception stuff was neither ... friendly nor cooperative, sometimes close to being rude, that is rare in Germany. The entire spa closed in the midst of the day and the breakfast at 30 euro/pair contributed to our disappointment. The only merit of this hotel is its top location. But namely this seems to be the cause of all the above shortcomings: they simply do not feel the need to update the hotel and to improve the service quality. read hotel review
  • Hotel
    2.7
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    2.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    2.8
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    2.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
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Read all hotel reviews

Information about Steigenberger Hotel Sanssouci

Hotel Information

hotel.de

hotel.de *

Allee nach Sanssouci 1- the Steigenberger Hotel Sanssouci Potsdam could not have a better location. The hotel will surely surprise you from the very first moment on. The young and exceptional ambience is characterised by bright colours - welcome to your home away from home. The walls are decorated with portraits of former stars and starlets. Your stay at Steigenberger Hotel Sanssouci Potsdam means experiencing a comfortable journey to yesterday. A dreamlike environment in the city centre with park and Castle Sanssouci, the royal residence of Frederick the Great, awaits you 500 m from the hotel.The restaurant convinces with exquisite international cuisine and regional specialities. A weekly varying menu guarantees real delectation. At our cosy and elegant Bistrobar Friedrichs you can get together with business partners and friends or just plan your further leisure time entertainment. The terrace, quietly situated in our historical Kutscherhof restaurant, is ideal for unwinding on mild summer days.In addition, the hotel places 6 modern equipped convention rooms at your disposal.As a special service, we provide bonus cards offering free of charge usage of public transport in Berlin and Potsdam, as well as a bottle of mineral water at your room. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Hotel News

26/05/2014:

"Public transport included" Use with your room reservation free of charge to all public transportation in Potsdam and Berlin.

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Toilets
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurant seats altogether: < 100
  • Vegetarian
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Cycling

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Non-hotel guests can/cannot access the area: open
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Eurocard/Mastercard
  • Car hire
  • Ticket service
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service