# 3 of 363 hotels in Hamburg

Hotel Park Hyatt Hamburg(5.5 stars)

Bugenhagenstr. 8 20095 Hamburg View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.6
  • Location
    5.9
  • Gastronomy
    5.6
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    96
  • very good
    5
  • acceptable
    1
  • poor
    0
  • terrible
    0
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Possibly the best hotel in Hamburg
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • July 2014
Great city hotel in the Levantehaus right on Mönckebergstraße. Decorated with lots of wood, the hotel's very nice and immediately gives off a certain sense of security. read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Stefan
The best choice in Hamburg.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
This hotel i choose always gladly again, the location is perfect, the hotel for it's age was well maintained and the service as well as always in the best way. Even the hotel restaurant is well worth a positive recommendation, no matter, whether you stay here or not. Just, if you like i have very often, one finds of course always times again something not fit. The good thing is, that, following consultation be eliminated. Not to be forgotten is the really pleasant opening time of the swimming pool/jacuzzi/sauna: until midnight! There is still time for a dip or a ... little relaxation after the appointments or dinner. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Uli
Perfection in the Park Hyatt Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The Park Hyatt constantly amazes us anew each time. Everything's just right there: location, facilities, service and all the nice little details that you encounter. The breakfast is one of the best that we've enjoyed out of all our travels around the world. We've already booked our next stay and we're already looking forward to it! read hotel review
  • Location
    6.0

    Ideally located on Mönckebergstraße.

  • Gastronomy
    6.0

    Excellent breakfast, great selection of snacks in the club lounge (club level rooms only)

  • Hotel
    6.0

    The Park Hyatt constantly amazes us anew each time. Everything's just right there: location, facilities, service and all the nice little details that you encounter. The breakfast is one of the best that we've enjoyed out of all our travels around the world. We've already booked our next stay and we're already looking forward to it!

  • Service
    6.0

    Very professional, but not distancing because of it. Friendly and very human.

  • Room
    6.0

    Spacious, decorated in a modern style and equipped with everything the discerning traveler could wish for

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Ivonne
Between 4 - star superior and 5 stars.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
In the large and whole a central, comfortable and luxurious 5 star hotel, but in some points 5 stars too much said. At breakfast we had always some until about 10 minutes wait. The service was trying hard but was rather in the direction of the 4 stars, especially, if something außerplanmäßiges happened, as it was even only toward 3 stars. Conclusion: for a nice Hotel Hamburg trip suitable and highly recommended but for us the first and the last time. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Service
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Marco
As always - perfect.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2013
This hotel i can only say one thing: always again with great pleasure! I was already times in Park Hyatt Hamburg and it is consistently very good. Particularly to emphasize i would like the club floor, which - if you in accordance with this bay - high-quality food and beverages throughout the whole day can take to itself. Otherwise i am certainly very soon again! read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Read all hotel reviews

Information about Hotel Park Hyatt Hamburg

Hotel Information

hotel.de

hotel.de *

Park Hyatt Hamburg is located centrally, and combines Hanseatic merchant traditions with the needs of business and individual travellers from all over the world. Experience maritime flair combined with Hanseatic elegance and contemporary design. The five star superior hotel offers 252 rooms and suites, not to mention the 31 apartments. The personal service and commitment to meeting individual needs, as well as the culinary delights of the restaurants and bars, create a unique and special experience for guests during their stay. The 252 guestrooms feature the latest in communication technology like highspeed WLAN internet access, flat-screen TVs with integrated iPod adapter by Bang&Olufsen as well as media cabinets with English and American socket. Enjoy complimentary amenities such as free Internet access, fresh fruit, mineral water, facilities for tea and coffee making as well as a daily newspaper in your room. The 5-star superior hotel is situated in a former warehouse on the famous Mönckebergstrasse, only steps from popular attractions such as Alster Lake, the Jungfernstieg area, St. Pauli Quarter and the Harbour Warehouse District. Guests will also enjoy effortless access to an exclusive shopping arcade including a club below the hotel.  Apples Restaurant & BarApples Restaurant serves innovative regional cuisine. The decoration here reflects a modern elegance, while the atmosphere is characterised mainly by the open live kitchen, which allows guests to watch what is happening in the kitchen. Seasonal and local dishes are prepared in the wood-fired oven or on the lava stone grill, and dialogue between guests and the chefs contributes to the restaurant’s special atmosphere. Featuring a six-metre long bar counter in the form of a huge, over-sized table, the Apples Bar is a stylish establishment to meet for a relaxing drink. A comfortable smoker’s lounge with a cozy fireplace is located tight next to the Apples Bar. Park LoungeThe Park Lounge provides an informal, cosy but ultimately elegant atmosphere. With its open fireplace and large windows, it offers a great view of the main shopping street, the Mönckebergstraße. Guest can enjoy classic dishes like burgers and club sandwiches as well as traditional English Afternoon Tea. SpaClub Olympus Spa & Fitness offers pure relaxation over more than 1,000 sq m (10,763 sq ft), featuring a 20-metre swimming pool, a sauna, a sanarium, a steam bath, a plunge pool, a whirlpool and a solarium, as well as a gym and a yoga room. A large range of massage and beauty treatments are also available. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service