# 2 of 363 hotels in Hamburg

Hotel Park Hyatt Hamburg(5.5 stars)

Bugenhagenstr. 8 20095 Hamburg View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.7
  • Location
    5.9
  • Gastronomy
    5.6
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    89
  • very good
    4
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Stefan
The best choice in Hamburg.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
This hotel i choose always gladly again, the location is perfect, the hotel for it's age was well maintained and the service as well as always in the best way. Even the hotel restaurant is well worth a positive recommendation, no matter, whether you stay here or not. Just, if you like i have very often, one finds of course always times again something not fit. The good thing is, that, following consultation be eliminated. Not to be forgotten is the really pleasant opening time of the swimming pool/jacuzzi/sauna: until midnight! There is still time for a dip or a ... little relaxation after the appointments or dinner. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Uli
Perfection in the Park Hyatt Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The Park Hyatt constantly amazes us anew each time. Everything's just right there: location, facilities, service and all the nice little details that you encounter. The breakfast is one of the best that we've enjoyed out of all our travels around the world. We've already booked our next stay and we're already looking forward to it! read hotel review
  • Location
    6.0

    Ideally located on Mönckebergstraße.

  • Gastronomy
    6.0

    Excellent breakfast, great selection of snacks in the club lounge (club level rooms only)

  • Hotel
    6.0

    The Park Hyatt constantly amazes us anew each time. Everything's just right there: location, facilities, service and all the nice little details that you encounter. The breakfast is one of the best that we've enjoyed out of all our travels around the world. We've already booked our next stay and we're already looking forward to it!

  • Service
    6.0

    Very professional, but not distancing because of it. Friendly and very human.

  • Room
    6.0

    Spacious, decorated in a modern style and equipped with everything the discerning traveler could wish for

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Ivonne
Between 4 - star superior and 5 stars.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
In the large and whole a central, comfortable and luxurious 5 star hotel, but in some points 5 stars too much said. At breakfast we had always some until about 10 minutes wait. The service was trying hard but was rather in the direction of the 4 stars, especially, if something außerplanmäßiges happened, as it was even only toward 3 stars. Conclusion: for a nice Hotel Hamburg trip suitable and highly recommended but for us the first and the last time. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Service
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Marco
As always - perfect.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2013
This hotel i can only say one thing: always again with great pleasure! I was already times in Park Hyatt Hamburg and it is consistently very good. Particularly to emphasize i would like the club floor, which - if you in accordance with this bay - high-quality food and beverages throughout the whole day can take to itself. Otherwise i am certainly very soon again! read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Michael
Fine Hotel in Hamburg
  • Recommended hotel
  • Singles
  • City break
  • October 2013
Hyatt Hamburg is a terrific hotel with modern, spacious rooms and really good service. I think most of the staff here are proud of where they work and one of the women mentioned that one of the travel publications had rated them as the best hotel in Germany. Indeed, it was the best hotel I stayed in during my trip to Europe last fall. I haven't stayed in a lot of luxury hotels myself however so this was about the tops. read hotel review
  • Service
    6.0

    Service is tops here. For me, a plus was that the many of the staff members were friendly and wanting to learn about my trip and what I was doing in Germany-- besides a pleasant stay, I was able to learn something about German culture and differences between the north and south.

  • Gastronomy
    6.0

    The breakfast buffet includes local specialties like salted herring for those who are a bit adventurous.

  • Room
    6.0

    Spacious, spotless and many amenities. Of course you have a tv, safe etc. A very modern bathroom and shower. I had a standard room but to me it seemed almost like a suite.

  • Location
    6.0

    This hotel is fairly well located-- not far from the Bahnhoff-- and in the center of Hamburg but it is a long walk to the harbor area for those who want to take the harbor tour or try some of the seafood there. There are nice restaurants nearby that are reasonably priced (around 10-12 euros) including a Hofbrauhouse where I tried the grilled turkey. I tried the Parlament which was mentioned in one of the guidebooks I brought and I found it to be very reasonable and the food was good.

  • Hotel
    6.0

    Hyatt Hamburg is a terrific hotel with modern, spacious rooms and really good service. I think most of the staff here are proud of where they work and one of the women mentioned that one of the travel publications had rated them as the best hotel in Germany. Indeed, it was the best hotel I stayed in during my trip to Europe last fall. I haven't stayed in a lot of luxury hotels myself however so this was about the tops.

  • Sport & Leisure
    6.0

    Park Hyatt Hamburg has a modern fitness center with excellent equipment and it has a pool as well as beautiful spa area with a sauna, solarium and steam room. They provide hot tea in the fitness area which I found nice since I caught a cold on one of the very chilly harbor tours.

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Information about Hotel Park Hyatt Hamburg

Hotel Information

hotel.de

hotel.de *

Park Hyatt Hamburg is located centrally, and combines Hanseatic merchant traditions with the needs of business and individual travellers from all over the world. Experience maritime flair combined with Hanseatic elegance and contemporary design. The five star superior hotel offers 252 rooms and suites, not to mention the 31 apartments. The personal service and commitment to meeting individual needs, as well as the culinary delights of the restaurants and bars, create a unique and special experience for guests during their stay. The 252 guestrooms feature the latest in communication technology like highspeed WLAN internet access, flat-screen TVs with integrated iPod adapter by Bang&Olufsen as well as media cabinets with English and American socket. Enjoy complimentary amenities such as free Internet access, fresh fruit, mineral water, facilities for tea and coffee making as well as a daily newspaper in your room. The 5-star superior hotel is situated in a former warehouse on the famous Mönckebergstrasse, only steps from popular attractions such as Alster Lake, the Jungfernstieg area, St. Pauli Quarter and the Harbour Warehouse District. Guests will also enjoy effortless access to an exclusive shopping arcade including a club below the hotel.  Apples Restaurant & BarApples Restaurant serves innovative regional cuisine. The decoration here reflects a modern elegance, while the atmosphere is characterised mainly by the open live kitchen, which allows guests to watch what is happening in the kitchen. Seasonal and local dishes are prepared in the wood-fired oven or on the lava stone grill, and dialogue between guests and the chefs contributes to the restaurant’s special atmosphere. Featuring a six-metre long bar counter in the form of a huge, over-sized table, the Apples Bar is a stylish establishment to meet for a relaxing drink. A comfortable smoker’s lounge with a cozy fireplace is located tight next to the Apples Bar. Park LoungeThe Park Lounge provides an informal, cosy but ultimately elegant atmosphere. With its open fireplace and large windows, it offers a great view of the main shopping street, the Mönckebergstraße. Guest can enjoy classic dishes like burgers and club sandwiches as well as traditional English Afternoon Tea. SpaClub Olympus Spa & Fitness offers pure relaxation over more than 1,000 sq m (10,763 sq ft), featuring a 20-metre swimming pool, a sauna, a sanarium, a steam bath, a plunge pool, a whirlpool and a solarium, as well as a gym and a yoga room. A large range of massage and beauty treatments are also available. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service