# 2 of 363 hotels in Hamburg

Hotel Park Hyatt Hamburg(5.5 stars)

Bugenhagenstr. 8 20095 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • An excellent hotel (6)
    "An excellent hotel" found in 6 reviews
    • " An excellent hotel - unreservedly recommendable " 
      5.964285714285714
      August 2012
    • " From a (notification) to Z ( room) a great hotel " 
      6
      August 2012
    • " Really a top hotel from A to Z. the staff at reception and the entire serving staff were very friendly and ... " 
      6
      August 2012
    • " ... The breakfast buffet was a hit, just a pity, that the number of seats on the terrace outside right was limited. Our room the backyard, was very quiet. The design of the room was really spacious. We really enjoyed the stay and can therefore this hotel highly recommend. " 
      6
      August 2012
    • " A top class hotel " 
      5.707142857142857
      August 2012
    • " As experienced Travelers can we this hotel definitely recommend! Excellent service, delicious food, great bar , friendly and competent staff. We were afterwards le meridian-that was against the Hyatt really ... " 
      5.707142857142857
      August 2012
  • Staff were very friendly (3)
    "Staff were very friendly" found in 3 reviews
    • " Really a top hotel from A to Z. the staff at reception and the entire serving staff were very friendly and accommodating. No wishes were left unfulfilled. The breakfast buffet was a hit, just a ... " 
      6
      August 2012
    • " As experienced Travelers can we this hotel definitely recommend! Excellent service , delicious food, great bar, friendly and competent staff. We were afterwards le meridian-that ... " 
      5.707142857142857
      August 2012
    • " As experienced Travelers can we this hotel definitely recommend! Excellent service, delicious food, great bar, friendly and competent staff . We were afterwards le meridian-that was against the Hyatt really bad. " 
      5.707142857142857
      August 2012
  • Delicious food (1)
    "Delicious food" found in 1 review
    • " As experienced Travelers can we this hotel definitely recommend! Excellent service, delicious food , great bar, friendly and competent staff. We were afterwards le meridian-that was against the ... " 
      5.707142857142857
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.7
  • Location
    5.9
  • Gastronomy
    5.7
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    92
  • very good
    3
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (6)
      Comments related to "Hotel in general" found in 6 reviews
      • " An excellent hotel - unreservedly recommendable "  read hotel review
        5.964285714285714
        August 2012
      • " From a (notification) to Z ( room) a great hotel "  read hotel review
        6
        August 2012
      • " Really a top hotel from A to Z. the staff at reception and the entire serving staff were very friendly and ... "  read hotel review
        6
        August 2012
      • " ... The breakfast buffet was a hit, just a pity, that the number of seats on the terrace outside right was limited. Our room the backyard, was very quiet. The design of the room was really spacious. We really enjoyed the stay and can therefore this hotel highly recommend. "  read hotel review
        6
        August 2012
      • " A top class hotel "  read hotel review
        5.707142857142857
        August 2012
      • " As experienced Travelers can we this hotel definitely recommend! Excellent service, delicious food, great bar, friendly and competent staff. We were afterwards le meridian-that was against the Hyatt really ... "  read hotel review
        5.707142857142857
        August 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " Really a top hotel from A to Z. the staff at reception and the entire serving staff were very friendly and accommodating. No wishes were left unfulfilled. The breakfast buffet was a hit, just a ... "  read hotel review
        6
        August 2012
      • " As experienced Travelers can we this hotel definitely recommend! Excellent service, delicious food, great bar, friendly and competent staff. We were afterwards le meridian-that ... "  read hotel review
        5.707142857142857
        August 2012
      • " As experienced Travelers can we this hotel definitely recommend! Excellent service, delicious food, great bar, friendly and competent staff. We were afterwards le meridian-that was against the Hyatt really bad. "  read hotel review
        5.707142857142857
        August 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " As experienced Travelers can we this hotel definitely recommend! Excellent service, delicious food, great bar, friendly and competent staff. We were afterwards le meridian-that was against the ... "  read hotel review
        5.707142857142857
        August 2012
Stefan
The best choice in Hamburg.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
This hotel i choose always gladly again, the location is perfect, the hotel for it's age was well maintained and the service as well as always in the best way. Even the hotel restaurant is well worth a positive recommendation, no matter, whether you stay here or not. Just, if you like i have very often, one finds of course always times again something not fit. The good thing is, that, following consultation be eliminated. Not to be forgotten is the really pleasant opening time of the swimming pool/jacuzzi/sauna: until midnight! There is still time for a dip or a ... little relaxation after the appointments or dinner. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Ivonne
Between 4 - star superior and 5 stars.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
In the large and whole a central, comfortable and luxurious 5 star hotel, but in some points 5 stars too much said. At breakfast we had always some until about 10 minutes wait. The service was trying hard but was rather in the direction of the 4 stars, especially, if something außerplanmäßiges happened, as it was even only toward 3 stars. Conclusion: for a nice Hotel Hamburg trip suitable and highly recommended but for us the first and the last time. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Service
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Marco
As always - perfect.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2013
This hotel i can only say one thing: always again with great pleasure! I was already times in Park Hyatt Hamburg and it is consistently very good. Particularly to emphasize i would like the club floor, which - if you in accordance with this bay - high-quality food and beverages throughout the whole day can take to itself. Otherwise i am certainly very soon again! read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Michael
Fine Hotel in Hamburg
  • Recommended hotel
  • Singles
  • City break
  • October 2013
Hyatt Hamburg is a terrific hotel with modern, spacious rooms and really good service. I think most of the staff here are proud of where they work and one of the women mentioned that one of the travel publications had rated them as the best hotel in Germany. Indeed, it was the best hotel I stayed in during my trip to Europe last fall. I haven't stayed in a lot of luxury hotels myself however so this was about the tops. read hotel review
  • Service
    6.0

    Service is tops here. For me, a plus was that the many of the staff members were friendly and wanting to learn about my trip and what I was doing in Germany-- besides a pleasant stay, I was able to learn something about German culture and differences between the north and south.

  • Gastronomy
    6.0

    The breakfast buffet includes local specialties like salted herring for those who are a bit adventurous.

  • Room
    6.0

    Spacious, spotless and many amenities. Of course you have a tv, safe etc. A very modern bathroom and shower. I had a standard room but to me it seemed almost like a suite.

  • Location
    6.0

    This hotel is fairly well located-- not far from the Bahnhoff-- and in the center of Hamburg but it is a long walk to the harbor area for those who want to take the harbor tour or try some of the seafood there. There are nice restaurants nearby that are reasonably priced (around 10-12 euros) including a Hofbrauhouse where I tried the grilled turkey. I tried the Parlament which was mentioned in one of the guidebooks I brought and I found it to be very reasonable and the food was good.

  • Hotel
    6.0

    Hyatt Hamburg is a terrific hotel with modern, spacious rooms and really good service. I think most of the staff here are proud of where they work and one of the women mentioned that one of the travel publications had rated them as the best hotel in Germany. Indeed, it was the best hotel I stayed in during my trip to Europe last fall. I haven't stayed in a lot of luxury hotels myself however so this was about the tops.

  • Sport & Leisure
    6.0

    Park Hyatt Hamburg has a modern fitness center with excellent equipment and it has a pool as well as beautiful spa area with a sauna, solarium and steam room. They provide hot tea in the fitness area which I found nice since I caught a cold on one of the very chilly harbor tours.

Close
Uwe
Top hotel in top location with small drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2013
The hotel is lovely in the former kontorhaus, it looks despite use dark woods bright and airy/spacious structured. A very good condition of the premises or cleanliness you can in this category probably guess. The guest structure at the weekend was naturally städtereisepublikum from all over the world. read hotel review
  • Service
    5.0

    The largely quite young reception staff is very (and not fake) friendly and competent. The service on the rooms seemed from the depended or each forces dependent on. During the first day of service excellent worked (up on the current date open fernsehprogrammheft with to lying remote control on the bedside table), were on the 2. the empty water bottles not removed and not replaced by new ones. Also a reserverolle toilet paper was missing. After a complaint at the front desk but it was quickly refilled. Unfortunately the safe suddenly not more open (probably to weak battery) - about 15 minutes of my call a staff and opened the safe.

  • Gastronomy
    6.0

    We only ate breakfast at the hotel. The selection and quality were outstanding - as mostly only small plate with sausage, cheese and fish on the buffet stood, was constantly freshly refilled. The freshly prepared pancakes were really good. The staff was very attentive and speedy - everything was spotless.

  • Room
    5.0

    The rooms are large and interesting cut, which the transition to the bathroom. The toilet is in a separate room. The design of the room is completely, the closet huge. The bed appeared to be for me personally a bit too soft, but that is well known a matter of taste. The only real deficiency was the chair, on whose seats a large old stain unknown origin on the substance emerged and therefore not to sit invited. The wallpaper in the toilet area off at a point from - there is a little renovation.

  • Location
    6.0

    The hotel's location is magnificent. If one the hotel by the side entrance to the levantehaus leaves, one stands already in the middle in the shopping area the mönckebergstraße. In levantehaus itself there are interesting shopping, from Calvin Klein until schuhbeck's gewürzladen. The train station is within walking distance in a short time. The fantastic weather was also about half hour walk to the piers, no problem - there were we with the ferry to the musical theater (' the Lion King') ferried.

  • Hotel
    6.0

    The hotel is lovely in the former kontorhaus, it looks despite use dark woods bright and airy/spacious structured. A very good condition of the premises or cleanliness you can in this category probably guess. The guest structure at the weekend was naturally städtereisepublikum from all over the world.

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Information about Hotel Park Hyatt Hamburg

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This luxurious hotel is located directly in the city centre of Hamburg. The famous shopping area of Mönckebergstrasse is only a few paces from the hotel and the public transport network can easily be reached on foot (500 m).
  • The hotel features 223 accommodation units. A lobby and a reception are available to guests. Services and facilities at the hotel include wireless internet access, a restaurant, a bar, room service, a laundry and a conference room. Parking facilities available to guests include a garage and a car park.
  • All rooms feature air conditioning, a living room, a kitchen and a bathroom. A safe and a minibar also feature. Features include a fridge and tea and coffee making equipment. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Each of the bathrooms features a shower, a bath, a hairdryer and bathrobes.
  • The hotel offers an indoor pool. The hot tub offers revitalisation. A gym, a spa, a sauna, a steam bath, a beauty salon and massage treatments are among the leisure options available. A spa area with a solarium is available.
  • Breakfast is bookable as a board option.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service