# 4 of 391 hotels in Hamburg

Hotel Park Hyatt Hamburg(5.5 stars)

Bugenhagenstr. 8 20095 Hamburg View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.5
  • Location
    5.8
  • Gastronomy
    5.6
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    105
  • very good
    11
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Torsten
Great location for a shopping trip
  • Recommended hotel
  • Couples
  • City break
  • October 2015
Right in the center between main station, the larger sopping area and the Alster lake. big rooms with high class TV and HiFi, option to link a second room for the kids read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Sport & Leisure
    4.3
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Henning
Good location, good rooms and service, expensive
  • Recommended hotel
  • Singles
  • Business trip
  • May 2015
Nice hotel in the city of Hamburg for a business trip, very good location but the price is also very high. But it was a very nice stay with friendly staff who cared very good about me. If the price is ok for you then book this hotel! read hotel review
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Room
    5.7
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Michael
A Splendid Hamburg Hotel
  • Recommended hotel
  • Singles
  • City break
  • April 2015
Park Hyatt Hamburg is one of my favorite places to stay in Europe even though my Hyatt status doesn't qualify me for a free breakfast or executive lounge. read hotel review
  • Location
    6.0

    This hotel is near the Hauptbahnhoff and alot of shopping and activity in downtown Hamburg. It is walking distance to most attractions but sometimes a long walk.

  • Sport & Leisure
    6.0

    They have a beautiful, large pool good for lap swimming and a terrific sauna and solarium.

  • Service
    6.0

    Top service. I often get some laudry done here and they do a good job. Staff members are always very friendly and helpful. At check in they brought me a coffee and some croissants and fresh fruit. Very nice.

  • Hotel
    6.0

    Park Hyatt Hamburg is one of my favorite places to stay in Europe even though my Hyatt status doesn't qualify me for a free breakfast or executive lounge.

  • Room
    6.0

    The room I had was a standard room there but almost like a suite. It had a real nice sofa and plenty of room. I used the hairdryer to help dry my swimsuit and it had good power to do that as I didn't want to leave with a wet swimsuit in my luggage.

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Luca
Great
  • Recommended hotel
  • Couples
  • City break
  • January 2015
It was the first time in hamburg and i found confortable room. Hotel was very clean and the staff very professional. Good job read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
Close
Natalie
Any time again, just world class!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2014
A completely successful weekend in a great hotel. Here everything was just great, especially the breakfast is awesome. read hotel review

Possibly the best hotel in Hamburg
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • July 2014
Great city hotel in the Levantehaus right on Mönckebergstraße. Decorated with lots of wood, the hotel's very nice and immediately gives off a certain sense of security. read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Hagen
Good hotel in central location!
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • May 2014
Especially the breakfast was absolutely great! We have not seen such a diverse range in a hotel for a long time. read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Uli
Perfection in the Park Hyatt Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The Park Hyatt constantly amazes us anew each time. Everything's just right there: location, facilities, service and all the nice little details that you encounter. The breakfast is one of the best that we've enjoyed out of all our travels around the world. We've already booked our next stay and we're already looking forward to it! read hotel review
  • Hotel
    6.0

    The Park Hyatt constantly amazes us anew each time. Everything's just right there: location, facilities, service and all the nice little details that you encounter. The breakfast is one of the best that we've enjoyed out of all our travels around the world. We've already booked our next stay and we're already looking forward to it!

  • Location
    6.0

    Ideally located on Mönckebergstraße.

  • Service
    6.0

    Very professional, but not distancing because of it. Friendly and very human.

  • Room
    6.0

    Spacious, decorated in a modern style and equipped with everything the discerning traveler could wish for

  • Gastronomy
    6.0

    Excellent breakfast, great selection of snacks in the club lounge (club level rooms only)

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Stefan
The best choice in Hamburg.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
This hotel i choose always gladly again, the location is perfect, the hotel for it's age was well maintained and the service as well as always in the best way. Even the hotel restaurant is well worth a positive recommendation, no matter, whether you stay here or not. Just, if you like i have very often, one finds of course always times again something not fit. The good thing is, that, following consultation be eliminated. Not to be forgotten is the really pleasant opening time of the swimming pool/jacuzzi/sauna: until midnight! There is still time for a dip or a ... little relaxation after the appointments or dinner. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Read all hotel reviews

Information about Hotel Park Hyatt Hamburg

Hotel Information

hotel.de

hotel.de *

Park Hyatt Hamburg is located centrally, and combines Hanseatic merchant traditions with the needs of business and individual travellers from all over the world. Experience maritime flair combined with Hanseatic elegance and contemporary design. The five star superior hotel offers 252 rooms and suites, not to mention the 31 apartments. The personal service and commitment to meeting individual needs, as well as the culinary delights of the restaurants and bars, create a unique and special experience for guests during their stay. The 252 guestrooms feature the latest in communication technology like highspeed WLAN internet access, flat-screen TVs with integrated iPod adapter by Bang&Olufsen as well as media cabinets with English and American socket. Enjoy complimentary amenities such as free Internet access, fresh fruit, mineral water, facilities for tea and coffee making as well as a daily newspaper in your room. The 5-star superior hotel is situated in a former warehouse on the famous Mönckebergstrasse, only steps from popular attractions such as Alster Lake, the Jungfernstieg area, St. Pauli Quarter and the Harbour Warehouse District. Guests will also enjoy effortless access to an exclusive shopping arcade including a club below the hotel.  Apples Restaurant & BarApples Restaurant serves innovative regional cuisine. The decoration here reflects a modern elegance, while the atmosphere is characterised mainly by the open live kitchen, which allows guests to watch what is happening in the kitchen. Seasonal and local dishes are prepared in the wood-fired oven or on the lava stone grill, and dialogue between guests and the chefs contributes to the restaurant’s special atmosphere. Featuring a six-metre long bar counter in the form of a huge, over-sized table, the Apples Bar is a stylish establishment to meet for a relaxing drink. A comfortable smoker’s lounge with a cozy fireplace is located tight next to the Apples Bar. Park LoungeThe Park Lounge provides an informal, cosy but ultimately elegant atmosphere. With its open fireplace and large windows, it offers a great view of the main shopping street, the Mönckebergstraße. Guest can enjoy classic dishes like burgers and club sandwiches as well as traditional English Afternoon Tea. SpaClub Olympus Spa & Fitness offers pure relaxation over more than 1,000 sq m (10,763 sq ft), featuring a 20-metre swimming pool, a sauna, a sanarium, a steam bath, a plunge pool, a whirlpool and a solarium, as well as a gym and a yoga room. A large range of massage and beauty treatments are also available. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Shops in the hotel
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper