# 22 of 73 hotels in Luxembourg

BEST WESTERN Hotel International(4 stars)

20-22, Place de la Gare L- 1616 Luxembourg View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.3
  • Room
    4.3
  • Service
    4.4
  • Location
    4.9
  • Gastronomy
    4.1
  • Sport & Leisure
    1.8

Rating breakdown

  • excellent
    7
  • very good
    5
  • acceptable
    5
  • poor
    2
  • terrible
    0
Read all hotel reviews
Harun
Comfortable business hotel in loud environment.
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2014
I have one brief night at this hotel. Late evening i'm from the airport arrived. The lady at the front desk took a very long time, for me to check. But that was more because of the slowness of their computer and not on the lady herself. Although the hotel recognizably was empty, i got despite diamond status of pv exactly the booked room type assigned, the i had booked. I would have certainly succeeded matters can, but wanted to my luck and the computer is not unnecessary challenge. The room was appealing in shape and size. The single bed ... was for an almost 2m large people like me almost too narrow and definitely too short. Although the temperatures for january mild were, i could leave the window open, since the rooms to a narrow street from the main train station, in the every noise extremely imperfect. The breakfast is served at a saturday only around half eight serves, what i for a business hotel in a european capital for very late think. But it was extremely rich cold and warm dishes. The rolls are fresh and crispy and the meat good. The check-out was very quick, there was only an issue. The computer i had the reservation told, the amount is immediately been transmitted. Now it was called, it would only be a guarantee defendendo, the amount was not debited have been. (a view on my kreditkartenrechnung has also confirmed.) read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Chris
Hotel in the middle of red light.
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • November 2013
The room was ok - big enough and nicely structured. The condition was okay - cleanliness was sunday The breakfast was for the price (including over the hotel. De) very neat. The drink could not be redeemed, as the staff in the bed wanted... All in all - not further recommendable! read hotel review
  • Service
    3.0

    Initially very friendly but with increasing rate rude and rather to work from.

  • Gastronomy
    2.0

    Breakfast was ok. Beverage selection poor and very expensive!

  • Location
    3.0

    In the middle of the city but with parking is nothing - no private car park and on the question of where a public - no idea...

  • Hotel
    3.0

    The room was ok - big enough and nicely structured. The condition was okay - cleanliness was sunday The breakfast was for the price (including over the hotel. De) very neat. The drink could not be redeemed, as the staff in the bed wanted... All in all - not further recommendable!

  • Room
    4.0

    The room was ok - big enough and nicely structured. The condition was okay - cleanliness was sunday

Close
Micha
Hidden costs!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • June 2013
If you use the Best Western by car to arrive, will only once be surprised, that at the hotel a parking space is available. The surprise, but quickly the feeling of annoyance, if one finds, that you in neighbouring garages 30 Euro per day for the parking to invest has. The tears of course a hole in the budget. We had booked a double room and were surprised, as we had a twin room found. When we at the front desk asked, to change rooms, we were only shrugging said, that there is no difference between a double and twin ... bedrooms would give. Since we arrived already quite kidded before! Well, after we had then as hansel and Gretel, everyone in its really small bed the night had, we were looking forward to the breakfast, that was okay. Only soluble coffee, the us was served, was enjoyed by us by a decent across from bakery replaced. Clean and tidy the hotel is, you only had the impression, that the staff rather not interested in guests. Due to the high parkpreise, can we unfortunately not any more in the Best Western book, but there are in Luxembourg also hotels where you with ' hidden costs' to expect. We say two stars! read hotel review
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    3.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
Close
Eva
Never in this hotel again!
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • June 2013
Never again this hotel. Unfriendly staff at the reception and in the restaurant. The worst Breakfast, that i ever in a best -Western Hotel got. Dingy, old room, the also very unpleasant smell (mildew? Humidity? ) Only small sash to open. read hotel review
  • Location
    3.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Service
    1.5
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    1.5
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Room
    2.8
    Size of the room
    2.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
Close
Michal
Best Western Hotel International, Luxembourg
  • Recommended hotel
  • Singles
  • Business trip
  • February 2013
Good for a short business stay, centrally located (in front of the main train station and a bus hub). A welcome glass of wine offered! Free tea and coffee delivered to the room. Internet terminal. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Room
    4.3
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
Close
Read all hotel reviews

Information about BEST WESTERN Hotel International

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    Situated at the heart of Luxemburg, this hotel lies opposite the main train station that offers links to many locations throughout the surrounding area. This is the ideal starting point for those wishing to explore the city's shops and entertainment venues.
  • The establishment comprises a total of 68 accommodation units. The upper floors are easily accessible using the lift. Services and facilities at the hotel include a restaurant and a bar. A garage can be used for parking.
  • A safe and a minibar also feature. A fridge and tea and coffee making equipment contribute to a comfortable stay. An ironing set is also available to guests. Each accommodation unit offers a telephone and a TV. A hairdryer can also be found in each of the bathrooms.
  • Breakfast is bookable as a board option.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Lift
  • Number of lifts: 2
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Central heating
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Number of restaurant seats altogether: < 100
  • Vegetarian dishes
  • A la carte
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Cafe
  • Number of cafes altogether: 1
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Hiking

Other hotel information

  • City hotel
  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Early check in
  • Business travellers
  • Late check out
  • Cash payment
  • English
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service