# 5 of 84 hotels in Playa de las Americas

Hotel H10 Las Palmeras(4 stars)

Avda. Rafael Puig 28 38660 Playa de las Américas View on map
Average rating
Recommended
Trend

At a glance

  • Good hotel (7)
    "Good hotel" found in 7 reviews
    • " Good hotel where a nice holiday " 
      5.24047619047619
      September 2012
    • " ... area for guests to explore, most of this area being around the three pools. The rooms are clean, with good maid service every day, and they leave little sweets on your pillows every day. It is a family hotel in general, with ages ranging from babies, up to the elderly. There are also groups of teens ... " 
      4.671428571428572
      August 2012
    • " ... in. Having said that, we were moved around for the first night, with the room being not quite ready for us. The room we stayed in for the first night was also good. The view from both sides of the hotel is excellent , even if you don't have a sea view you can see all the mountains and surrounding area at the ... " 
      4.671428571428572
      August 2012
    • " A place for feeling good , my next vacation is here. We were the 3. Mal in this house. The feel-good atmosphere is in ... " 
      5.642857142857143
      July 2012
    • " Very beautiful hotel " 
      5.769047619047619
      July 2012
    • " Good hotel with small deficiencies " 
      4.183333333333333
      September 2012
    • " The hotel is overall good . I believe, the reviews the other guests are on average to high. With the entertainment and ... " 
      4.183333333333333
      September 2012
  • Great service (3)
    "Great service" found in 3 reviews
    • " ... plain two-tar one. Services included range from B&B to All Inclusive. The bar area at night is lively, with entertainment every night and your own beer tap which I thought was a very nice touch, great service from the hotel. " 
      4.671428571428572
      August 2012
    • " The staff are very friendly and are able to communicate in several languages. The room cleaning is very good, with the ... " 
      4.671428571428572
      August 2012
    • " On the whole in our experience stay very good. The building itself had however already the best years behind itself and rating not in my opinion the paid price. ( high season, 2 children) the staff are very friendly , the cleanliness was given. The food try, despite buffet food, a good quality supply. Terrible ... " 
      5.366666666666666
      August 2012
  • The rooms are clean (1)
    "The rooms are clean" found in 1 review
    • " The hotel covers a large area for guests to explore, most of this area being around the three pools. The rooms are clean , with good maid service every day, and they leave little sweets on your pillows every day. It ... " 
      4.671428571428572
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.2
  • Location
    5.4
  • Gastronomy
    5.1
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    95
  • very good
    39
  • acceptable
    6
  • poor
    3
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.333333333333333

Relatively large older hotel area; nice and well-kept pool area, very clean, beach chairs are close to each other, were almost all occupied, umbrellas sufficiently available, particularly it was also enough shady spots there; We booked half board; only breakfast or all inclusive are also possible. Hotel was fully booked, especially german, dutch, belgian, french, english and russian, but also lots of spaniards; Daily sunshine on the coast, although someti …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5416666666666665

wakeliges bedstead, broken washbasin, ripped carpet room, much reduced wall corners on my Beschwede the reply came the rooms should already last year renovated are, the renovated dining room has the atmosphere of a big cafeteria. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " Good hotel where a nice holiday "  read hotel review
        5.24047619047619
        September 2012
      • " ... area for guests to explore, most of this area being around the three pools. The rooms are clean, with good maid service every day, and they leave little sweets on your pillows every day. It is a family hotel in general, with ages ranging from babies, up to the elderly. There are also groups of teens ... "  read hotel review
        4.671428571428572
        August 2012
      • " ... in. Having said that, we were moved around for the first night, with the room being not quite ready for us. The room we stayed in for the first night was also good. The view from both sides of the hotel is excellent, even if you don't have a sea view you can see all the mountains and surrounding area at the ... "  read hotel review
        4.671428571428572
        August 2012
      • " A place for feeling good, my next vacation is here. We were the 3. Mal in this house. The feel-good atmosphere is in ... "  read hotel review
        5.642857142857143
        July 2012
      • " Very beautiful hotel "  read hotel review
        5.769047619047619
        July 2012
      • " Good hotel with small deficiencies "  read hotel review
        4.183333333333333
        September 2012
      • " The hotel is overall good. I believe, the reviews the other guests are on average to high. With the entertainment and ... "  read hotel review
        4.183333333333333
        September 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " ... plain two-tar one. Services included range from B&B to All Inclusive. The bar area at night is lively, with entertainment every night and your own beer tap which I thought was a very nice touch, great service from the hotel. "  read hotel review
        4.671428571428572
        August 2012
      • " The staff are very friendly and are able to communicate in several languages. The room cleaning is very good, with the ... "  read hotel review
        4.671428571428572
        August 2012
      • " On the whole in our experience stay very good. The building itself had however already the best years behind itself and rating not in my opinion the paid price. ( high season, 2 children) the staff are very friendly, the cleanliness was given. The food try, despite buffet food, a good quality supply. Terrible ... "  read hotel review
        5.366666666666666
        August 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " The hotel covers a large area for guests to explore, most of this area being around the three pools. The rooms are clean, with good maid service every day, and they leave little sweets on your pillows every day. It ... "  read hotel review
        4.671428571428572
        August 2012
Daniel King
Great entertainment, excellent relaxing Holiday.
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Excellent entertainment and games throughout the day and night. Perfect for families and couples! A lot going on all of the time. Staff are all very friendly, exciting and fluent in most languages which is very helpful for all of the guests. Very good variety of food which is also great quality, meat etc. Rooms are extremely clean and great views, maids come to clean everyday. One of the Pools was in the process of being refurbished (Definitely Needed!),however this didn't affect the atmosphere around the pool, terraces, bar etc. Highly recommended and I would certainly return for another ... relaxing holiday. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    4.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Nancy
Fabulous Hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
The hotel has it all. Great location (near the shops, beach..), lots of seating area, nice swimming pools, good animation, excellent food and the staff are all very friendly! We enjoyed our stay! read hotel review
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
James
Great holiday venue
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
2nd visit,not dissapointed Idri and Karen were very good at their jobs and Vincenti manages well. overall the Hotel is a strong contender for my next holiday and is very good valuefor money. you can also see a reviue on trip advisor as I have to useup space on thissite. read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Thomas
Very recommendable, good price-performance ratio
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
Anytime again in this hotel: clean, great food and perfect service. The hotel has already seen many tourists, but it is in a good, clean condition and well equipped - perfect price-performance ratio. The rooms are clean and big enough to stay, what else do you with the beautiful island and the good pool area not there. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
Vincianne
Second time
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
Overall very very well: varied food, very clean. it is unfortunate that we have to pay to use the mini bar which is in the rooms. otherwise very nice hotel and good staff friendly and courteous... read hotel review
  • Location
    5.8
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about Hotel H10 Las Palmeras

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is located in the southern part of the town of Playa de las Américas, directly on the extensive promenade. It is a mere 300 metres to the local beach, Playa de Troya. The tourist area of Las Veronicas with its countless shopping venues, restaurants, bars and entertainment venues is located in the hotel's vicinity (600 m). Public transport departs from a stop located 200 m from the hotel. The airport is approximately 15 km away.
  • The hotel features 519 accommodation units. A lobby and a reception are available to guests. Internet access (for a fee) and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a café and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. The grounds of the hotel feature a playground and an attractive garden. Additional features of the hotel include a TV room and a playroom. Guests travelling in their own vehicles can make use of the available parking spaces. Among the additional services available are a childcare service, room service, a laundry and a hairdressing salon. In addition, a conference room and a fax machine are also available.
  • All rooms feature air conditioning, a living room and a bathroom. Most accommodation units additionally feature a balcony or a terrace. Many of the rooms also offer a sea view, adding to the ambience. Each accommodation unit features separate bedrooms or a sofa-bed. Cots are available for children. A safe and a minibar also feature. The kitchenettes of the accommodation units are appointed with a fridge and a microwave. All rooms offer a telephone and a TV. Each of the bathrooms features a shower and a hairdryer.
  • The hotel features an outdoor pool and a children's pool. The sun loungers and parasols on the sun terrace offer a great place to unwind. There is also a poolside snack bar. Those wishing to enjoy sports whilst on holiday can have fun on-site with bocce and archery. For a fee, tennis is also available. The hotel offers a number of indoor sporting opportunities, including a gym and table tennis, or for a fee, pool/billiards and squash. An entertainment programme, an entertainment programme for adults, an entertainment programme for children, live music, a kids' club and a kids' disco provide guests with recreational options during their free time.
  • The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, half board and All-inclusive. Special meals, including vegetarian dishes, are available. Snacks can be enjoyed at the hotel. Guests can enjoy the show cooking, during which the chefs create delicious specialities. Alcohol-free drinks and alcoholic drinks are served at the establishment.
  • All major credit cards, including VISA and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking

Room amenities

  • Satellite TV
  • Air conditioning
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Bicycle hire

Spa offers

  • Beauty treatments
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper