# 4 of 81 hotels in Playa de las Americas

Hotel H10 Las Palmeras(4 stars)

Avda. Rafael Puig 28 38660 Playa de las Américas View on map
Average rating
Recommended
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At a glance

  • Good hotel (9)
    "Good hotel" found in 9 reviews
    • " Good hotel where a nice holiday " 
      5.24047619047619
      September 2012
    • " ... area for guests to explore, most of this area being around the three pools. The rooms are clean, with good maid service every day, and they leave little sweets on your pillows every day. It is a family hotel in general, with ages ranging from babies, up to the elderly. There are also groups of teens ... " 
      4.671428571428572
      August 2012
    • " ... in. Having said that, we were moved around for the first night, with the room being not quite ready for us. The room we stayed in for the first night was also good. The view from both sides of the hotel is excellent , even if you don't have a sea view you can see all the mountains and surrounding area at the ... " 
      4.671428571428572
      August 2012
    • " A place for feeling good , my next vacation is here. We were the 3. Mal in this house. The feel-good atmosphere is in ... " 
      5.642857142857143
      July 2012
    • " Very beautiful hotel " 
      5.769047619047619
      July 2012
    • " Good hotel with small deficiencies " 
      4.183333333333334
      September 2012
    • " The hotel is overall good . I believe, the reviews the other guests are on average to high. With the entertainment and ... " 
      4.183333333333334
      September 2012
    • " Great holiday you can only recommend always " 
      4.792857142857143
      June 2012
    • " It was a wonderful vacation we liked the hotel . Freizeizeitangebote there is more than enough. particularly worthy of mention is the young ... " 
      4.792857142857143
      June 2012
  • Great service (3)
    "Great service" found in 3 reviews
    • " ... plain two-tar one. Services included range from B&B to All Inclusive. The bar area at night is lively, with entertainment every night and your own beer tap which I thought was a very nice touch, great service from the hotel. " 
      4.671428571428572
      August 2012
    • " The staff are very friendly and are able to communicate in several languages. The room cleaning is very good, with the ... " 
      4.671428571428572
      August 2012
    • " On the whole in our experience stay very good. The building itself had however already the best years behind itself and rating not in my opinion the paid price. ( high season, 2 children) the staff are very friendly , the cleanliness was given. The food try, despite buffet food, a good quality supply. Terrible ... " 
      5.366666666666666
      August 2012
  • The rooms are clean (1)
    "The rooms are clean" found in 1 review
    • " The hotel covers a large area for guests to explore, most of this area being around the three pools. The rooms are clean , with good maid service every day, and they leave little sweets on your pillows every day. It ... " 
      4.671428571428572
      August 2012
  • The rooms are rather small (1)
    "The rooms are rather small" found in 1 review
    • " Here one can have a relaxing vacation make. Although the rooms are rather small . Everything other as staff, food, surroundings are attractive. Very friendly and hard-working ... " 
      5.502380952380952
      May 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.3
  • Location
    5.5
  • Gastronomy
    5.3
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    85
  • very good
    28
  • acceptable
    5
  • poor
    2
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.333333333333333

Relatively large older hotel area; nice and well-kept pool area, very clean, beach chairs are close to each other, were almost all occupied, umbrellas sufficiently available, particularly it was also enough shady spots there; We booked half board; only breakfast or all inclusive are also possible. Hotel was fully booked, especially german, dutch, belgian, french, english and russian, but also lots of spaniards; Daily sunshine on the coast, although someti …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5416666666666665

wakeliges bedstead, broken washbasin, ripped carpet room, much reduced wall corners on my Beschwede the reply came the rooms should already last year renovated are, the renovated dining room has the atmosphere of a big cafeteria. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (9)
      Comments related to "Hotel in general" found in 9 reviews
      • " Good hotel where a nice holiday "  read hotel review
        5.24047619047619
        September 2012
      • " ... area for guests to explore, most of this area being around the three pools. The rooms are clean, with good maid service every day, and they leave little sweets on your pillows every day. It is a family hotel in general, with ages ranging from babies, up to the elderly. There are also groups of teens ... "  read hotel review
        4.671428571428572
        August 2012
      • " ... in. Having said that, we were moved around for the first night, with the room being not quite ready for us. The room we stayed in for the first night was also good. The view from both sides of the hotel is excellent, even if you don't have a sea view you can see all the mountains and surrounding area at the ... "  read hotel review
        4.671428571428572
        August 2012
      • " A place for feeling good, my next vacation is here. We were the 3. Mal in this house. The feel-good atmosphere is in ... "  read hotel review
        5.642857142857143
        July 2012
      • " Very beautiful hotel "  read hotel review
        5.769047619047619
        July 2012
      • " Good hotel with small deficiencies "  read hotel review
        4.183333333333334
        September 2012
      • " The hotel is overall good. I believe, the reviews the other guests are on average to high. With the entertainment and ... "  read hotel review
        4.183333333333334
        September 2012
      • " Great holiday you can only recommend always "  read hotel review
        4.792857142857143
        June 2012
      • " It was a wonderful vacation we liked the hotel. Freizeizeitangebote there is more than enough. particularly worthy of mention is the young ... "  read hotel review
        4.792857142857143
        June 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " ... plain two-tar one. Services included range from B&B to All Inclusive. The bar area at night is lively, with entertainment every night and your own beer tap which I thought was a very nice touch, great service from the hotel. "  read hotel review
        4.671428571428572
        August 2012
      • " The staff are very friendly and are able to communicate in several languages. The room cleaning is very good, with the ... "  read hotel review
        4.671428571428572
        August 2012
      • " On the whole in our experience stay very good. The building itself had however already the best years behind itself and rating not in my opinion the paid price. ( high season, 2 children) the staff are very friendly, the cleanliness was given. The food try, despite buffet food, a good quality supply. Terrible ... "  read hotel review
        5.366666666666666
        August 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " The hotel covers a large area for guests to explore, most of this area being around the three pools. The rooms are clean, with good maid service every day, and they leave little sweets on your pillows every day. It ... "  read hotel review
        4.671428571428572
        August 2012
    Cons
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " Here one can have a relaxing vacation make. Although the rooms are rather small. Everything other as staff, food, surroundings are attractive. Very friendly and hard-working ... "  read hotel review
        5.502380952380952
        May 2012
Vincianne
Second time
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
Overall very very well: varied food, very clean. it is unfortunate that we have to pay to use the mini bar which is in the rooms. otherwise very nice hotel and good staff friendly and courteous... read hotel review
  • Location
    5.8
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Ulli
4 stars are too much.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The hotel rooms in particular our room (530) in facilities with two single beds is maybe typical of the country but not suitable for couples. The bathroom with the swiveling shower partition made of glass was also after every duschgang under water. The promised mini bar was missing. Food was good and quite varied. All in all, a nice holiday, how much variation around the hotel. Just 4 stars are maybe a little excessive. read hotel review
  • Room
    3.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    3.5
    Quality of the beach
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close

Holiday under palms at las palmeras.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The staff was always friendly and always had an open ear. A trip was due to the weather, and we had immediately a notification. The food was varied and very tasty, every evening there was super dessert. The hotel is very centrally located, so trips will be achieved quickly. Around are many bars etc. The to sit and listen to music inviting. We liked the most the country bar directly at the sea with live music good. I would recommend this hotel in any case again. Concerning the loud music in the evening one knows over it way marriages, since ..., that hotal offer much and evening tired and pleased to bed. General the evening absolutely loved it and we would gladly come again. read hotel review
  • Hotel
    5.0

    The staff was always friendly and always had an open ear. A trip was due to the weather, and we had immediately a notification. The food was varied and very tasty, every evening there was super dessert. The hotel is very centrally located, so trips will be achieved quickly. Around are many bars etc. The to sit and listen to music inviting. We liked the most the country bar directly at the sea with live music good. I would recommend this hotel in any case again. Concerning the loud music in the evening one knows over it way marriages, since, that hotal offer much and evening tired and pleased to bed. General the evening absolutely loved it and we would gladly come again.

  • Location
    6.0

    Distance to the airport north about 1 hour

  • Gastronomy
    5.0

    Very rich food. Freshly prepared food. Great chef.

  • Sport & Leisure
    5.0

    Good entertainment. Direct beach location.

  • Room
    4.0

    You got the remote against a deposit and the bed was very hard, but that feels yes everyone else.

  • Service
    5.0

    Good knowledge of foreign languages, room cleaning very friendly.

Close
Thomas
Great hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Have stayed several times in las palmeras defendendo. Great hotel, location to the beach, infrastructure etc. Okay. Would gladly come again. The staff - front desk, restaurant or bar - always friendly and courteous. Even if with a little tact the pressure of the management see (which also have to be!) Especially in the late evening, the people at the bar always good mood. Great bartender. But these 'the new universal', the evening try, something to make music? I can understand, that, if one day the Tennis uttered, at night no 'buck' more, music (okay, ' a disco play them ... and behind much technology to hide) to make. But, where please remain then the guests? Which is for a treaty? Evening for evening music from 50 years, more breaks as music, the guests is not at all cared for, if 11:30 p. m. the dance floor is full, hear 'the' to play? A no-go for a hotel. Where is the otherwise so delicate and attentive hotel management? This treaty should as soon as possible in the interests of the guests and in the interest of the hotels be cancelled. Tip: 'the gealic corner' or 'the dublin' next door. Cool live music. As there are no breaks. There is power. Were almost there almost every night. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Cheryl
All round fantastic hotel, 100% would recommend!
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2013
Overall fantastic hotel, food was amazing, plenty of variety and delicious! Entertainment both day and nightime was great. Our children loved the disco, parrot show, magic show! The hotel is situated next to the beach and is located via an exit door to the rear of the hotel. Pool bar and various indoor bars were great and we enjoyed the cocktails (alcoholic and non-alcoholic too) as well as the hot chocolates at midnight! Only 20 minutes travel time from the airport. Rooms were clean and maintained daily to a high standard. Every one of the staff were incredibly friendly and ... accomodating. We would not hesitate in recommending this hotel to others and we will most definitely stay here again! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Hotel H10 Las Palmeras

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is located in the southern part of the town of Playa de las Américas, directly on the extensive promenade. It is a mere 300 metres to the local beach, Playa de Troya. The tourist area of Las Veronicas with its countless shopping venues, restaurants, bars and entertainment venues is located in the hotel's vicinity (600 m). Public transport departs from a stop located 200 m from the hotel. The airport is approximately 15 km away.
  • The large hotel complex consists of 10 floors and a total of 519 rooms of which 51 are singles, 363 are doubles and 29 are suites. Amongst the facilities at this hotel, there is a lobby with a 24-hour reception desk and 4 lifts. Additional facilities include a hairdressing salon, a boutique, a bar, a cocktail bar with garden terrace and dance floor, a TV lounge, a games room, a conference hall, an Internet terminal (for an additional fee) and an air-conditioned à la carte restaurant. For younger guests, there is a playground within the hotel's grounds.
  • The welcoming rooms include an en suite bathroom with hairdryer and a balcony (rooms either with sea views or facing inland may be booked). Additional furnishings include a direct dial telephone, individually regulated air conditioning, satellite TV, a minibar (on request) and the option of a hire safe.
  • The grounds include subtropical, lush gardens with 2 freshwater swimming pools (one is heated in winter), a children's pool and poolside bar. Poolside sun loungers and parasols are also provided. Sports enthusiasts may also take advantage of the 4 hard-surface tennis courts (for an added fee) and table tennis. Furthermore, guests may play pool/snooker (for an extra fee). The hotel organises a daily entertainment programme that incorporates live shows and dances; programmes for children are run in the holiday period.
  • Half-board and all-inclusive packages are available.
  • This is not a fully all-inclusive complex and some facilities and services may carry an extra charge. Guests will be informed of the programme, timetable and places, which are all-inclusive, upon arrival.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking

Room amenities

  • Satellite TV
  • Air conditioning
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Bicycle hire

Spa offers

  • Beauty treatments
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper