# 6 of 81 hotels in Playa de las Americas

Hotel H10 Las Palmeras(4 stars)

Avda. Rafael Puig 28 38660 Playa de las Américas View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.2
  • Location
    5.5
  • Gastronomy
    5.1
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    99
  • very good
    34
  • acceptable
    8
  • poor
    2
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.333333333333333

Relatively large older hotel area; nice and well-kept pool area, very clean, beach chairs are close to each other, were almost all occupied, umbrellas sufficiently available, particularly it was also enough shady spots there; We booked half board; only breakfast or all inclusive are also possible. Hotel was fully booked, especially german, dutch, belgian, french, english and russian, but also lots of spaniards; Daily sunshine on the coast, although someti …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.5416666666666665

wakeliges bedstead, broken washbasin, ripped carpet room, much reduced wall corners on my Beschwede the reply came the rooms should already last year renovated are, the renovated dining room has the atmosphere of a big cafeteria. …  read hotel review

read more Acceptable, Poor, Terrible reviews
Marissa
Great holidays
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
We had an amazing Christmas holidays ! Thanks to everybody especially the great entertainment team who made our holidays. We would love to say thanks to Alessandra who took care of our children in the kidsclub. My kids loved her! Another thanks belongs to Alex who took care of adults activities and especially I did enjoy his aquagym. Amazing! Generally the staff in the hotel was very friendly and helpful. We will be definitelly coming back read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Room
    4.5
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
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Nancy
Fabulous Hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
The hotel has it all. Great location (near the shops, beach..), lots of seating area, nice swimming pools, good animation, excellent food and the staff are all very friendly! We enjoyed our stay! read hotel review
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Daniel King
Great entertainment, excellent relaxing Holiday.
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Excellent entertainment and games throughout the day and night. Perfect for families and couples! A lot going on all of the time. Staff are all very friendly, exciting and fluent in most languages which is very helpful for all of the guests. Very good variety of food which is also great quality, meat etc. Rooms are extremely clean and great views, maids come to clean everyday. One of the Pools was in the process of being refurbished (Definitely Needed!),however this didn't affect the atmosphere around the pool, terraces, bar etc. Highly recommended and I would certainly return for another ... relaxing holiday. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    4.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
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Sue
This is the best hotel in Tenerife
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
The main entrance to the H10 Las Palmeras is glitzy when you spot it, though as it's in a row of shops/bars, you can walk past as we did for several years while holidaying in Playa de las Americas. However, now we've found it we stay at least twice a year as well as for special times such as anniversaries and birthdays. Lovely traditional/modern reception (but not minimalist, thanks goodness) with helpful knowledgeable staff, porterage if you want it, luggage room, lots of inside public space, cocktail and pub type bar, inside/outside entertainment areas with nightly shows geared to the ... hotels clientele. Everywhere is beautifully clean. The hotel has 8 guest floors with the 9th privately occupied with the usual mix of room and board options. Guests are multi-national, mainly couples, families with older children, and older people although. read hotel review
  • Gastronomy
    6.0

    The Las Palmeras excels with it's food. Forget hotel food, this is restaurant quality offering champagne breakfasts and a wide excellent choice of traditional food, including excellent vegetarian options and themed nights. In addtion to the A La carte restaurant there's a large, well appointed restaurant with disabled and childrens facilities and an option to dine outside. Cleanliness is first rate and food replenished constantly. As with the rest of the Hotel the restaurant atmosphere is friendly and relaxed - the staff appear to enjoy their work and this is picked up by the guests, for whom nothing seems to be too much trouble.

  • Location
    6.0

    Location couldn't be better. Central Las Americas so all the shops, bars clubs etc immediately to hand. Don't worry that this equals noise - the hotel is somehow in a tranquil spot in the middle of activity! And being equidistant for Los Cristianos and Fanabe/Adeje it's great for walking as you're straight out through the gardens/pool onto the geranium walk by the sea. All trips can be bought through the hotel or theres any number of tour operators on the doorstep - same for money exchange.

  • Hotel
    6.0

    The main entrance to the H10 Las Palmeras is glitzy when you spot it, though as it's in a row of shops/bars, you can walk past as we did for several years while holidaying in Playa de las Americas. However, now we've found it we stay at least twice a year as well as for special times such as anniversaries and birthdays. Lovely traditional/modern reception (but not minimalist, thanks goodness) with helpful knowledgeable staff, porterage if you want it, luggage room, lots of inside public space, cocktail and pub type bar, inside/outside entertainment areas with nightly shows geared to the hotels clientele. Everywhere is beautifully clean. The hotel has 8 guest floors with the 9th privately occupied with the usual mix of room and board options. Guests are multi-national, mainly couples, families with older children, and older people although.

  • Sport & Leisure
    6.0

    Garden and pool areas are landscaped and very pretty. Lots of sunbeds and two day beds. There's a daily programme of spots and pooll activities for all ages and a well designed childrens play area.

  • Room
    6.0

    Usual mix of room options. The sea view rooms are worth the supplement as the view to La Gomera is stunning. Rooms are immaculately clean, - again thank goodness, not minimalist - traditionally furnished with flat screen TVs and well stocked bathrooms. Comfy beds and quiet at night. The perfect recipe to relax. In fact that's what the hotel's secret is - they've got the perfect recipe to help their guests relax.

  • Service
    6.0

    Reception, pool, chambermaids, bar, waiters, restaurant - all the staff without exception are a great crew who deliver excellent service. None are too busy to have a word, give advice, directions etc. Reception staff are impressive in their multi-lingual skills. Unfortunately I had an accident in the resort on one stay at the Las Palmeras and the staff could not have been more helpful, arranging faxes to England and help with getting about. Little things that mean a great deal when a guest feels vulnerable and adds greatly to an establishments reputation. Daily room cleaning is thorough with everything left immaculately clean.

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James
Great holiday venue
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
2nd visit,not dissapointed Idri and Karen were very good at their jobs and Vincenti manages well. overall the Hotel is a strong contender for my next holiday and is very good valuefor money. you can also see a reviue on trip advisor as I have to useup space on thissite. read hotel review
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Thomas
Very recommendable, good price-performance ratio
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
Anytime again in this hotel: clean, great food and perfect service. The hotel has already seen many tourists, but it is in a good, clean condition and well equipped - perfect price-performance ratio. The rooms are clean and big enough to stay, what else do you with the beautiful island and the good pool area not there. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
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Vincianne
Second time
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
Overall very very well: varied food, very clean. it is unfortunate that we have to pay to use the mini bar which is in the rooms. otherwise very nice hotel and good staff friendly and courteous... read hotel review
  • Location
    5.8
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Ulli
4 stars are too much.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The hotel rooms in particular our room (530) in facilities with two single beds is maybe typical of the country but not suitable for couples. The bathroom with the swiveling shower partition made of glass was also after every duschgang under water. The promised mini bar was missing. Food was good and quite varied. All in all, a nice holiday, how much variation around the hotel. Just 4 stars are maybe a little excessive. read hotel review
  • Sport & Leisure
    3.5
    Quality of the beach
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    3.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
Close

Holiday under palms at las palmeras.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
The staff was always friendly and always had an open ear. A trip was due to the weather, and we had immediately a notification. The food was varied and very tasty, every evening there was super dessert. The hotel is very centrally located, so trips will be achieved quickly. Around are many bars etc. The to sit and listen to music inviting. We liked the most the country bar directly at the sea with live music good. I would recommend this hotel in any case again. Concerning the loud music in the evening one knows over it way marriages, since ..., that hotal offer much and evening tired and pleased to bed. General the evening absolutely loved it and we would gladly come again. read hotel review
  • Hotel
    5.0

    The staff was always friendly and always had an open ear. A trip was due to the weather, and we had immediately a notification. The food was varied and very tasty, every evening there was super dessert. The hotel is very centrally located, so trips will be achieved quickly. Around are many bars etc. The to sit and listen to music inviting. We liked the most the country bar directly at the sea with live music good. I would recommend this hotel in any case again. Concerning the loud music in the evening one knows over it way marriages, since, that hotal offer much and evening tired and pleased to bed. General the evening absolutely loved it and we would gladly come again.

  • Location
    6.0

    Distance to the airport north about 1 hour

  • Gastronomy
    5.0

    Very rich food. Freshly prepared food. Great chef.

  • Sport & Leisure
    5.0

    Good entertainment. Direct beach location.

  • Room
    4.0

    You got the remote against a deposit and the bed was very hard, but that feels yes everyone else.

  • Service
    5.0

    Good knowledge of foreign languages, room cleaning very friendly.

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Diego
Great hotel during new year
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2013
We had a room with seaview which was great. We love to see the beach and where able to watch the sunset from our balcony. The pool area was good. The dinner during new years eve was maginificent and hey took good care of the children with lots of activities. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
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Read all hotel reviews

Information about Hotel H10 Las Palmeras

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Golf course

Spa offers

  • Beauty treatments
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service