# 14 of 107 hotels in Hong Kong Island

Hotel The Excelsior(4 stars)

281 Gloucester Road Hong Kong View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    4.8
  • Service
    5.1
  • Location
    5.0
  • Gastronomy
    5.0
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    4
  • very good
    5
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Shakir
The Excelsior - Best in Hong Kong
  • Recommended hotel
  • Singles
  • Business trip
  • March 2015
The Excelsior is part of the Mandarin Oriental Group and a superb hotel in Hong Kong. The location is superb, right in the heart of Causeway Bay within walking distance of the main shopping malls and Financial District. The staff are exceptionally polite. The food is also very goof - a mix of Asian and continental dishes . read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
JAMES
Great location, old hotel
  • Recommended hotel
  • Friends
  • City break
  • February 2015
Great for a HK hotel. The location is very central in CWB - you can get to eateries, boutiques, malls and even the airport very easily with very convenient public transport connections. The hotel itself is a bit dated, including the equipment nd the room design. However everything still is clean and decent, and the service is absolutely impeccable. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Shakir
Excelssior Hotel - Hong Kong's Best
  • Recommended hotel
  • Singles
  • Business trip
  • March 2014
I recently stayed at teh Excelssior Hotel in Hong Kong. It was a superb high tower hotel with good sized rooms and great welcoming staff. The location is superb - just along Hong Kong Harbour. Easy to get the local MTR and taxis to travel around the city. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close

Standard hotel-walk to ferry and underground
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
Of hong kong, i am in the good hotels on the waterfront actually used, that you quickly on foot with subway or star ferry is. We're sorry, but it is for this hotel but a slightly further walk. The staff is extremely friendly and accommodating-well, hong kong is. Restaurants are in the immediate proximity, but could well be more. Shops are then in other districts, except you need for example cars, hardware or pets! The you in the immediate area! ;-) The rooms and bathrooms are standard, they were clean, comfortable and you could sleep well. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Friendliness and helpfulness
    5.0
Close
Read all hotel reviews

Information about Hotel The Excelsior

Hotel Information

hotel.de

hotel.de *

We would like to cordially welcome you to the The Excelsior, Hong Kong. The Mandarin Oriental Hotel Group family enthusiastically welcomes you to the The Excelsior, Hong Kong! You can hire a car directly from the hotel and are entitled to use hotel parking during your stay. Guests can access Wi-Fi in all guests rooms. Make yourself at home The helpful staff at reception will be happy to assist you at all times, e.g. with a gentle wake-up service. Our hotel porter will help you with your luggage while checking in or out. The upper floors of the homey hotel are reached easily with the lift. The child care services available are a true crowd-pleaser among the Mums and Dads staying at our hotel. You'll like our hotel's family plan that offers family-sized accommodations at a discount. Where you will stay The air-conditioned hotel rooms have everything you might possibly need, for instance a minibar, a desk, a safe as well as a telephone. The rooms also provide internet connection. We supply our guests with a radio receiver as well as a TV with cable and pay programmes that are featured in each room. Each room also comes with coffee making facilities. All private bathrooms in this hotel include bathtub, bathrobe, and hairdryers available for your use. We value your needs and are happy to fulfill them, so do not hesitate to enjoy your time in the hotel's sauna.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper