# 12 of 101 hotels in Hong Kong Island

Hotel The Excelsior(4 stars)

281 Gloucester Road Hong Kong View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.7
  • Service
    5.3
  • Location
    5.4
  • Gastronomy
    5.2
  • Sport & Leisure
    4.5

Rating breakdown

  • excellent
    8
  • very good
    3
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Shakir
Excelssior Hotel - Hong Kong's Best
  • Recommended hotel
  • Singles
  • Business trip
  • March 2014
I recently stayed at teh Excelssior Hotel in Hong Kong. It was a superb high tower hotel with good sized rooms and great welcoming staff. The location is superb - just along Hong Kong Harbour. Easy to get the local MTR and taxis to travel around the city. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close

Standard hotel-walk to ferry and underground
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
Of hong kong, i am in the good hotels on the waterfront actually used, that you quickly on foot with subway or star ferry is. We're sorry, but it is for this hotel but a slightly further walk. The staff is extremely friendly and accommodating-well, hong kong is. Restaurants are in the immediate proximity, but could well be more. Shops are then in other districts, except you need for example cars, hardware or pets! The you in the immediate area! ;-) The rooms and bathrooms are standard, they were clean, comfortable and you could sleep well. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Friendliness and helpfulness
    5.0
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Information about Hotel The Excelsior

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service