# 12 of 42 hotels in Passau

Hotel Innsento(3 stars)

Kapuzinerstraße 32 94032 Passau View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.5
  • Service
    5.0
  • Location
    4.7
  • Gastronomy
    4.6
  • Sport & Leisure
    3.8

Rating breakdown

  • excellent
    10
  • very good
    11
  • acceptable
    4
  • poor
    1
  • terrible
    0
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The most helpful positive review

4.516666666666667

The size for a parking is an impertinence The mattresses ( room 210) are cheap and way too soft The shower stall was dirty and the sliding wedges The employees at the reception is unmotivated and unfriendly. On the question, whether already a room before 15 o'clock einzugsbereit would be, answered the lady just with no, without the effort to make, once to inquire. …  read hotel review

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The most helpful negative review

3.3

Since it is a three star hotel, we did not have too large expectations. The bathroom is in dire need of updating and, above all, be decalcified. What bothered us the most, the ignorance of the staff during the breakfast. Tables were not cleared and if, then you found guaranteed residues from the previous tourist areas. My request, us a few settings in the cloth worn out to make, I was told by a waitress, clicking a table for four people with two dirty and …  read hotel review

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Armin
Recommendable hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
I was two years ago in this hotel. It has since improved a lot. The ladies at the reception are very friendly and helpful. The spa (sauna) is in good condition (was before two years still very different). All in all it was good. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
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Mechthild
Friendly, comfortable, close to the city.
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2014
Very friendly and helpful staff, delicious breakfast, pleasant rooms, bus stop directly before the door. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
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Marc
Good hotel for short stays
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2013
Beautiful house near the centre of passau. Only a few minutes walk from the historic old town. read hotel review
  • Room
    3.0

    Some deferred maintenance was to see. In the toilet were some signs of usage to see. Except for this small minus, was however much very clean. New furniture or floor would general impression still improve.

  • Service
    4.0

    Room to the promised check-in time was not ready. No problem, since a free coffee was offered. Everyone was very friendly and around the guest anxious, especially in the evening at the bar.

  • Gastronomy
    6.0

    Bar staff very friendly. The breakfast in the hotel was excellent, large variety and good taste. Easy filter coffee was included in the price, 'special' coffee came with an additional cost.

  • Hotel
    4.0

    Beautiful house near the centre of passau. Only a few minutes walk from the historic old town.

  • Location
    5.0

    Close proximity to the city center is a plus. Location right next to the main street. Supermarket and fast food right next door

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Information about Hotel Innsento

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Number of lifts: 2
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Safe
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian
  • Vegetarian dishes
  • A la carte
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Sauna
  • Number of saunas: 1

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 3 Stars
  • Non-hotel guests can/cannot access the area: open
  • Express check in and check out
  • Visa
  • 24 hour security
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi