# 7 of 41 hotels in Passau

Hotel Innsento(3 stars)

Kapuzinerstraße 32 94032 Passau View on map
Average rating
Recommended
Trend

At a glance

  • Pleasant stay (14)
    "Pleasant stay" found in 14 reviews
    • " Pleasant stay " 
      6
      August 2012
    • " Nice hotel for city breaks. Beautiful Biergaten a brewery nearby. To the center ( Stephandom ) ... " 
      4.8100000000000005
      July 2012
    • " Price-performance good " 
      5
      June 2012
    • " For my expectations during the brief -stay good, food tasted satisfactory to good, booking hotels. COM, therefore value for money for me reasonable " 
      5
      June 2012
    • " A really recommendable hotel . We were pleasantly surprised on the size of the room with a balcony and kitchenette. Peaceful ... " 
      4.707142857142857
      July 2012
    • " Very friendly hotel in the immediate vicinity of the old tow " 
      5.486111111111112
      September 2012
    • " ... the rooms already ready. The room 132 was very spacious and modernly furnished. Merely the bathroom was a bit too small and the mattress in bed for my standards a little too soft. Apart from that it was very clean and we therefore also very satisfied. Sufficient parking spaces are directly in front of the ... " 
      5.486111111111112
      September 2012
    • " ... very spacious and modernly furnished. Merely the bathroom was a bit too small and the mattress in bed for my standards a little too soft. Apart from that it was very clean and we therefore also very satisfied . Sufficient parking spaces are directly in front of the hotel and in the underground garage, as ... " 
      5.486111111111112
      September 2012
    • " ... meals. Recommendable is also the beer garden the inn beer only few minutes on foot away from the hotel. Now Passau themselves and their sights, I think, I have probably not elaborate. All in all we were very satisfied and are the hotel again visit. " 
      5.486111111111112
      September 2012
    • " Hotel value for money has good fit " 
      5.227777777777778
      June 2012
    • " The hotel is cheap situeert in the nearby the Statsmitte and shows eigt a good value for money. The rooms are ... " 
      4.558333333333334
      July 2012
    • " Good hotel to stay for a short stay in Passau. Bus station on the doorstep. Rooms are fine for 1a 3 days. ... " 
      4.313888888888889
      July 2012
    • " Nice and clean hotel , big room, good location-Grocery store and bus station vis-à-VIS. A bit isolated from the ... " 
      4.035714285714286
      July 2012
    • " ... cabin). Room at the front of the hotel have a nice view, to the rear disturbs a little the wirtschaftshof and smell. Very good, the safe, the free made available is. Very friendly the front desk. It is reasonable value for money definitely. It wasn't missing anything, safe could the breakfast something different looks, in ... " 
      4.8
      September 2012
  • Friendly and competent staff (6)
    "Friendly and competent staff" found in 6 reviews
    • " I was already many a time in this hotel and I every time very comfortable. Friendly and competent staff , friendly atmosphere, clean rooms. The location itself, not directly in the city center of ... " 
      6
      August 2012
    • " We were only one night as a guest in the hotel, was however convinced. Could with a clear conscience the hotel, which also biker friendly also is, further-recommend. The staff were very accommodating . " 
      5.792857142857143
      September 2012
    • " Highly recommendable, city center in a few minutes within walking distance, good bus connection, ( directly in front of the hotel), friendly staff , excellent breakfast buffet, very quiet, " 
      5
      July 2012
    • " Everything okay, clean good room and good breakfast offer. Staff is friendly and helpful , unfortunately no Getränkeautmaten in the hotel. Had 1 bottle of water in the restaurant buy ... " 
      5.257142857142857
      July 2012
    • " The hotel is cheap situeert in the nearby the Statsmitte and shows eigt a good value for money. The rooms are quiet and the employees are very friendly and helpful. " 
      4.558333333333334
      July 2012
    • " ... with ambitions. However there is a obvious Divergence between guidance/ dress code of the staff and the ambitious design which for me personally however trivial is. Rather less Polish and human/ friendly staff , as well as solid service, and the for the good price offered. " 
      4.609523809523809
      July 2012
  • The rooms are functionally furnished (5)
    "The rooms are functionally furnished" found in 5 reviews
    • " ... out of the historic part of town, a beautiful walking path right in front of the inn is to the center. There are plenty of parking spaces at the hotel, in the underground garage or nearby. The rooms are functionally furnished and have a balcony. The employees are hard working and friendly. " 
      5.658333333333334
      September 2012
    • " Everything okay, clean good room " 
      5.257142857142857
      July 2012
    • " Everything okay, clean good room and good breakfast offer. Staff is friendly and helpful, unfortunately no Getränkeautmaten in ... " 
      5.257142857142857
      July 2012
    • " Nice and clean hotel, big room , good location-Grocery store and bus station vis-à-VIS. A bit isolated from the center however ... " 
      4.035714285714286
      July 2012
    • " In principle very friendly and pleasant hotel. The rooms are functionally furnished , a cooling function would be desirable. Bathroom clean, but in need of renovation ( shower ... " 
      4.8
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.7
  • Service
    4.8
  • Location
    4.9
  • Gastronomy
    4.8
  • Sport & Leisure
    3.9

Rating breakdown

  • excellent
    23
  • very good
    24
  • acceptable
    7
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.516666666666667

The size for a parking is an impertinence The mattresses ( room 210) are cheap and way too soft The shower stall was dirty and the sliding wedges The employees at the reception is unmotivated and unfriendly. On the question, whether already a room before 15 o'clock einzugsbereit would be, answered the lady just with no, without the effort to make, once to inquire. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.3

Since it is a three star hotel, we did not have too large expectations. The bathroom is in dire need of updating and, above all, be decalcified. What bothered us the most, the ignorance of the staff during the breakfast. Tables were not cleared and if, then you found guaranteed residues from the previous tourist areas. My request, us a few settings in the cloth worn out to make, I was told by a waitress, clicking a table for four people with two dirty and …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Cost Effectiveness (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " Was good value for money. Good parking space quiet room gladly again. Staff has the sights of interest well described ... "  read hotel review
        5.227777777777778
        June 2012
      • " Hotel shows great value for money. "  read hotel review
        4.558333333333334
        July 2012
      • " The hotel is cheap situeert in the nearby the Statsmitte and shows eigt a good value for money. The rooms are quiet and the employees are very friendly and helpful. "  read hotel review
        4.558333333333334
        July 2012
      • " ... between guidance/ dress code of the staff and the ambitious design which for me personally however trivial is. Rather less Polish and human/ friendly staff, as well as solid service, and the for the good price offered. "  read hotel review
        4.609523809523809
        July 2012
    • Hotel in general (14)
      Comments related to "Hotel in general" found in 14 reviews
      • " Pleasant stay "  read hotel review
        6
        August 2012
      • " Nice hotel for city breaks. Beautiful Biergaten a brewery nearby. To the center ( Stephandom ) ... "  read hotel review
        4.8100000000000005
        July 2012
      • " Price-performance good "  read hotel review
        5
        June 2012
      • " For my expectations during the brief -stay good, food tasted satisfactory to good, booking hotels. COM, therefore value for money for me reasonable "  read hotel review
        5
        June 2012
      • " A really recommendable hotel. We were pleasantly surprised on the size of the room with a balcony and kitchenette. Peaceful ... "  read hotel review
        4.707142857142857
        July 2012
      • " Very friendly hotel in the immediate vicinity of the old tow "  read hotel review
        5.486111111111112
        September 2012
      • " ... the rooms already ready. The room 132 was very spacious and modernly furnished. Merely the bathroom was a bit too small and the mattress in bed for my standards a little too soft. Apart from that it was very clean and we therefore also very satisfied. Sufficient parking spaces are directly in front of the ... "  read hotel review
        5.486111111111112
        September 2012
      • " ... very spacious and modernly furnished. Merely the bathroom was a bit too small and the mattress in bed for my standards a little too soft. Apart from that it was very clean and we therefore also very satisfied. Sufficient parking spaces are directly in front of the hotel and in the underground garage, as ... "  read hotel review
        5.486111111111112
        September 2012
      • " ... meals. Recommendable is also the beer garden the inn beer only few minutes on foot away from the hotel. Now Passau themselves and their sights, I think, I have probably not elaborate. All in all we were very satisfied and are the hotel again visit. "  read hotel review
        5.486111111111112
        September 2012
      • " Hotel value for money has good fit "  read hotel review
        5.227777777777778
        June 2012
      • " The hotel is cheap situeert in the nearby the Statsmitte and shows eigt a good value for money. The rooms are ... "  read hotel review
        4.558333333333334
        July 2012
      • " Good hotel to stay for a short stay in Passau. Bus station on the doorstep. Rooms are fine for 1a 3 days. ... "  read hotel review
        4.313888888888889
        July 2012
      • " Nice and clean hotel, big room, good location-Grocery store and bus station vis-à-VIS. A bit isolated from the ... "  read hotel review
        4.035714285714286
        July 2012
      • " ... cabin). Room at the front of the hotel have a nice view, to the rear disturbs a little the wirtschaftshof and smell. Very good, the safe, the free made available is. Very friendly the front desk. It is reasonable value for money definitely. It wasn't missing anything, safe could the breakfast something different looks, in ... "  read hotel review
        4.8
        September 2012
  • Service
    Pros
    • Service Friendliness (6)
      Comments related to "Service" found in 6 reviews
      • " I was already many a time in this hotel and I every time very comfortable. Friendly and competent staff, friendly atmosphere, clean rooms. The location itself, not directly in the city center of ... "  read hotel review
        6
        August 2012
      • " We were only one night as a guest in the hotel, was however convinced. Could with a clear conscience the hotel, which also biker friendly also is, further-recommend. The staff were very accommodating. "  read hotel review
        5.792857142857143
        September 2012
      • " Highly recommendable, city center in a few minutes within walking distance, good bus connection, ( directly in front of the hotel), friendly staff, excellent breakfast buffet, very quiet, "  read hotel review
        5
        July 2012
      • " Everything okay, clean good room and good breakfast offer. Staff is friendly and helpful, unfortunately no Getränkeautmaten in the hotel. Had 1 bottle of water in the restaurant buy ... "  read hotel review
        5.257142857142857
        July 2012
      • " The hotel is cheap situeert in the nearby the Statsmitte and shows eigt a good value for money. The rooms are quiet and the employees are very friendly and helpful. "  read hotel review
        4.558333333333334
        July 2012
      • " ... with ambitions. However there is a obvious Divergence between guidance/ dress code of the staff and the ambitious design which for me personally however trivial is. Rather less Polish and human/ friendly staff, as well as solid service, and the for the good price offered. "  read hotel review
        4.609523809523809
        July 2012
    • Service in general (1)
      Comments related to "Service" found in 1 review
      • " ... and we therefore also very satisfied. Sufficient parking spaces are directly in front of the hotel and in the underground garage, as well as around the hotel. In the hotel itself there is nice, competent staff in good hands. The breakfast room is bright and friendly and the buffet more than enough. In ... "  read hotel review
        5.486111111111112
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Everything okay, clean good room and good breakfast offer. Staff is friendly and helpful, unfortunately no Getränkeautmaten in the hotel. Had 1 ... "  read hotel review
        5.257142857142857
        July 2012
  • Room
    Pros
    • Facilities (5)
      Comments related to "Room" found in 5 reviews
      • " ... out of the historic part of town, a beautiful walking path right in front of the inn is to the center. There are plenty of parking spaces at the hotel, in the underground garage or nearby. The rooms are functionally furnished and have a balcony. The employees are hard working and friendly. "  read hotel review
        5.658333333333334
        September 2012
      • " Everything okay, clean good room "  read hotel review
        5.257142857142857
        July 2012
      • " Everything okay, clean good room and good breakfast offer. Staff is friendly and helpful, unfortunately no Getränkeautmaten in ... "  read hotel review
        5.257142857142857
        July 2012
      • " Nice and clean hotel, big room, good location-Grocery store and bus station vis-à-VIS. A bit isolated from the center however ... "  read hotel review
        4.035714285714286
        July 2012
      • " In principle very friendly and pleasant hotel. The rooms are functionally furnished, a cooling function would be desirable. Bathroom clean, but in need of renovation ( shower ... "  read hotel review
        4.8
        September 2012
Armin
Recommendable hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
I was two years ago in this hotel. It has since improved a lot. The ladies at the reception are very friendly and helpful. The spa (sauna) is in good condition (was before two years still very different). All in all it was good. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
Close
Mechthild
Friendly, comfortable, close to the city.
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2014
Very friendly and helpful staff, delicious breakfast, pleasant rooms, bus stop directly before the door. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
Close
Marc
Good hotel for short stays
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2013
Beautiful house near the centre of passau. Only a few minutes walk from the historic old town. read hotel review
  • Room
    3.0

    Some deferred maintenance was to see. In the toilet were some signs of usage to see. Except for this small minus, was however much very clean. New furniture or floor would general impression still improve.

  • Service
    4.0

    Room to the promised check-in time was not ready. No problem, since a free coffee was offered. Everyone was very friendly and around the guest anxious, especially in the evening at the bar.

  • Gastronomy
    6.0

    Bar staff very friendly. The breakfast in the hotel was excellent, large variety and good taste. Easy filter coffee was included in the price, 'special' coffee came with an additional cost.

  • Hotel
    4.0

    Beautiful house near the centre of passau. Only a few minutes walk from the historic old town.

  • Location
    5.0

    Close proximity to the city center is a plus. Location right next to the main street. Supermarket and fast food right next door

Close
Reinhard
Very satisfied
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
We had already 2011 on eBay a voucher bought (at that time it was still the hotel am jesuitenschlößl). The new owner has both the reservation from october 2012, as well as the eBay coupon with all benefits impeccably recognised! We had room number 316. the room was in a good state, also the furniture, as well as the beds and mattresses. The lift wasn't to be heard. The breakfast was in every aspect the standard good and plentiful. It was asked always refilled and refilled. Specifically, we want to the service and the kitchen praise. Entire staff was very ... friendly, attentive and customer oriented. The cleanliness in the room and in the house was absolutely okay. The small sauna (free of charge use) is on request of the guests open. In the sauna should be an additional stage be installed. In the relaxation room are five older (renewal wouldn't be bad) and it has water stains (should be deleted). Towels are sufficiently available. The old broken washtubs you could remove. In the entire place wi-fi internet access is free of charge. A bus stop is right in front of the house. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
Close
Carsten
New management. Top improvements!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
For the 10. time i was now in innsento (formerly called ' jesuitenschlössl'). However not only the name has changed. The hotel has been freshly renovated - the sooner rather stuffy breakfast room has a pleasant 'lounge' -character. The hotel is noticeably pleasant and made an excellent impression. Only drawback is the lack of a minibar, there is everything for a nice stay in Passau available. Visitors should aware, however, that one on foot about 15 minutes to to the center on the way is, the bus stop is but also directly in front of the hotel. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
Close
Read all hotel reviews

Information about Hotel Innsento

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Lift
  • Central heating
  • Free parking

Room amenities

  • Additional childrens' bed
  • Safe
  • Balcony
  • Standard balcony
  • Bathroom
  • Hair dryer
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • Menu
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Sauna
  • Finnish sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Check in from: 15:00
  • Express check in and check out
  • Cash payment
  • 24 hour security
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi