# 5 of 41 hotels in Flic en Flac

Hotel Sugar Beach Resort(5 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    5.1
  • Location
    4.7
  • Gastronomy
    5.3
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    15
  • very good
    7
  • acceptable
    0
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

6

The hotel has a sugar beach resort dreamlike area! That is also no wonder, the every day will the complex there well maintained. The rooms consist of small buildings, each with 6 units, on 2 floors. The rooms are very modern, you have a flat screen TV, beautiful large bed (very comfortable) a chic large bathtub, a shower eTC. the rooms are very clean! We had every day fresh Flowers ☺ we had the all inclusive package, we could choose between a huge lar …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3

no idea, where the people all were, but the reviews in some respects things not the reality. we know of several travel and Mauritius, which is to be expected. Sugar beach are not luxury Resort with 5 stars- better, to say, can no longer cope. The hotel is getting old: Peeling paint, building substance is attacked, Technology & fixtures have suffered. No wonder in the tropics and not an issue, if the management afterwards, but it is not. Excuse: no time, …  read hotel review

read more Acceptable, Poor, Terrible reviews
N G Shankar
Couple from New Delhi
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
An excellent resort, we were allotted a room in front of the sea! While ours was a very short stay-2 1/2 days we had to make the most of it ; we were allowed to have a late check out at 5 pm on the day of departure which allowed us to visit north Mauritius and return by 4 pm. Staff were prompt and friendly; indian vegetarian food was not available , so we had to take a taxi to the mall for an indian meal at a huge cost. It was a nice break for both of us! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    3.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Tara Latour
Unforgettable honeymoon!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
This hotel was recommended by a Mauritian friend and it surpassed our expectations. As soon as we arrived we realized how beautiful this place is. A reception manager welcomed us with a nice cocktail and sat us down in the very stylish lobby. He went through all the things that we needed to know efficiently (we really wanted to get to the beach as soon as possible) and gave us a tour. The hotel is breathtaking! First of all, it doesn't look like a typical commercial hotel. It feels like you are at home plus all the luxury you expect ... from a five star resort. The views of the beach from our private balcony weren't too bad either. WOW! You have everything you really want and don't really need to leave the complex, as everything is more or less provided in house. During our stay, every single member of staff were so friendly, always smiling and genuinely nice. We were told that Mauritians make the island one of the best places to visit in the world and that was proven. That was also the case outside of the hotel and away from tourist areas. The food was great. You have the choice between a seafood restaurant (Tides), and Italian restaurant (Citronella Cafe) or the buffet restaurant. Buffets can sometimes lack in quality because of the amount of choices provided, however that was not the case here. There were so many choices, they can cook some things on the order (fish, meat, etc), and the spread changed every day. We always went back several times just for starters! Tides was our favorite. Very stylish and the food was outstanding. The hotel even set up a romantic dinner for us on the beach and gave us a professional picture and a copy of the menu as a souvenir. We've never looked so good) The hotel is very clean and well maintained. There were grounds workers ever hour of the day working on making sure the place looks at its best all of the time. You have it all: beautiful beach with amazing sunsets every day (West Coast), palm trees and beautiful flowers everywhere, grand staircases, tasteful decor/design and 2 impressive pools - an infinity one just for adults and a larger one stretching across the grounds. We tried the spa (as you do on your honeymoon) and we really appreciated the fact that we were on our own which made it a special experience. The rooms were spacious, comfortable and private (did we mention the amazing sea view?). This is a very special place and we are so happy that we decided to spend our honeymoon there. In terms of location, it is perfect. You are on the West coast with mountains in the background. The winds come from the south east so you don't get much. We really wanted to explore the island as it has so much to offer and you feel like you are in paradise. You are very close to Le Morne (40 minutes drive), 1/2 hour to Riviere Noire National Park, 45 minutes to the airport, 45 minutes to Grand Baie, 30 minutes to Port Louis and 40 minutes to the boat to Ile Aux Cerfs. All in all, we think it is the best location to get around (and trust us, we have). Most of the activities you can find on google are in the south/west so we had plenty of time to relax at the hotel and still see a lot. We can't thank the staff enough for making this special time more than we could have asked for. We are not the kind of people who would want to visit the same place over and over again, however if we get the opportunity to return to Mauritius (hopefully we will after we visit other places on our list) we will be excited to come back to Sugar Beach. The experience was truly remarkable! We are very grateful to have been able to visit this place. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jos
Wonderful holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
It was a wonderful holiday. The staff was very friendly and helpfull. Everybody did his best to make it a beautiful holiday. They made us feel very welcome. There are lots of stuff to do for teenagers as well, which was a big plus! We will certainly go back to this hotel. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Ralf
From the first moment on - perfect!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2014
Our stay was from the first moment on perfect! Starting with the hotel shuttle from the airport, via the warm welcome at the hotel, the very courteous hotel staff in every minute of our stay, to check-out, there was no moment, in the us wishes remained open. On the contrary, the crew to Andrew has managed several times to surprise! The various theme nights, with the la carte specialities in the restaurant, led us every evening on a catered to travel through the indian ocean, Asien, etc. and of course also in the mauritian cuisine. This hotel and the staff ..., which with the hotel identified and not only worked, have, that manage what we have on any trip happened, that we are 100% safe in the next year again exactly to go! A well-known travel for 5 years only in this hotel. Did one have to say more! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close

5 star, but also the flaws.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
Our room was well located. Directly in the proximity of the silence pools and right on the beach. In the evening you had to be careful, that the door not too long remained open, otherwise you had many mosquitoes, salamander and further inside. Our room was a family room but on two different parties rents. Thus we heard everything through the connecting door, which at our neighbors called, that we had to wake up early ☹ it is a good mix of ages. Many europeans especially french in the middle ages. Nice was an invitation to the empfangsapéro! read hotel review
  • Gastronomy
    5.0

    It had additionally a further restaurant in the hotel, but a surcharge of 400 Rupees per person costs, thus did not use, since the food in the normal was great! We are always against 8:30 dinner and there was still enough food. Partly the meat was not completely through. It has a different motto every evening (indian, atlantic, etc.) Given, thus for everyone/wife what. It was always clean, as there were always staff cleaning. Large starters buffet, and main course buffet and dessert buffet. The atmosphere was in the essaal nice, there one outside by candlelight and inside could eat. Drinks are expensive, for a small beer you quickly to the chf 9.00. Also a Cola costs about chf 5.00. Also at the bar at the hotel it was friendly, as a little evening entertainment was offered.

  • Hotel
    5.0

    Our room was well located. Directly in the proximity of the silence pools and right on the beach. In the evening you had to be careful, that the door not too long remained open, otherwise you had many mosquitoes, salamander and further inside. Our room was a family room but on two different parties rents. Thus we heard everything through the connecting door, which at our neighbors called, that we had to wake up early ☹ it is a good mix of ages. Many europeans especially french in the middle ages. Nice was an invitation to the empfangsapéro!

  • Sport & Leisure
    5.0

    Umbrellas and beach chairs there were too few. We had (for good luck) always luck, that we both had. All after 10:30 arrived had no chance, as many with towels reserved and then but only in the afternoon came. A shame, that it was not for each room an umbrella gives... Beach chairs were super, since it was a pillow on it had. It had also to showers in the proximity - super! Beach you can up to 10 meters without shoes enjoy afterwards footwear. The waves are very far outside, so comfortable to swim. Thought the sand is white and fine, it had everywhere algae and stones etc. Which partly unpleasant. Pool is completely good. All non-motorized sports equipment were free. Windsurfing one could unfortunately only eat breakfast, was however super. Kayak and sailing you could also the whole day. Maintenance had one each by weddings at the beach were or other aufbauarbeiten. Entertainment wasn't really used, since also the volleyball courts too far from our seats was gone. Is completely in front at the beach you will automatically addressed by salesmen, otherwise in order, as a security in the vicinity, the people get away.

  • Service
    4.0

    Staff speak french and english, very friendly. In the evening wasn't enough staff employed. Had 30 minutes for a Cola wait, and for dessert i needed it then also not more. Had to walk through lack of staff often for our drinks and the bill issues. There is a hotelazt. Room cleaning service was in order, in the morning, the entire room. In the evening was the possibility towels to change, as well as further cleans, and there was a complimentary bottle of water ☺ was very much appreciated. Service at the bar was great, also went on requests, cocktails that weren't on the menu, to make.

  • Room
    5.0

    Big enough, in three rooms divided. Bedroom, toilet and bathroom. It has two showers, stehdusche and a bathtub. It was clean. For showering you had to sometimes long on warm water wait, but ok minibar not used, but ok. We had ground floor and outside two beach chairs and a table, which was nice in the evening outside to play, converse or read. Important: insect spray with you! Airconditioning easy to understand, can display and control, works fast. If possible a room without connecting door. Tv = ZDF.

  • Location
    5.0

    The hotel is located approximately 1 hour airport. We took a taxi, costs 1900 Rupees. You have to weigh even, if you book in advance should. Beach was located directly in the rooms. Unfortunate was, that there were many small bugs under the umbrella had, so that you from 4:30 p. m. the towel not know anymore looked, but it was black points mistake... In the hotel there is a store, but it is very overpriced. One can with the bus in the circa 10 minute shopping center drive, everything there shopping and in the room to use. The buses are infrequent in front of the hotel, but hoot you always, to 'ask' if you with the bus mitmöchte. Taxi you have to negotiate, partly very expensive. The best with the bus to Port Louis, costs very little for 1 hour drive. You have to walk 1 hour to flic-en-flac which is not worth it, since minutes not much shopping, visit. You would walk around 20 minutes towards town at the public beach, which is also in our interest to see.

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Information about Hotel Sugar Beach Resort

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • City hotel
  • 24 hour reception
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Newspaper
  • Laundry service