# 18 of 211 hotels in Toronto

Eaton Chelsea Hotel Toronto(3.5 stars)

33 Gerrard St W View on map
Average rating
Recommended
Trend

At a glance

  • Big hotel (4)
    "Big hotel" found in 4 reviews
    • " Big hotel near the center " 
      4.758333333333334
      August 2012
    • " Near the center and a few minutes away from the Eaton center with shopping, restaurants. metro around the corner. The hotel is massive , good Regulation, with the elevators, as only certain floors to be started and the waiting ... " 
      4.758333333333334
      August 2012
    • " We came here as a part of a round trip on return two, respectively three days under. The hotel is massive and there is always a business as on the train station. The rooms were size OK, but the ... " 
      4.65952380952381
      October 2012
    • " The Hotel Delta Chelsea INN is already getting a bit old, but it is in the town. The rooms are big, well equipped and the beds very comfortable. The carpet in my room but was already very worn out, so that in ... " 
      5.013888888888888
      April 2012
  • The rooms are big (1)
    "The rooms are big" found in 1 review
    • " The Hotel Delta Chelsea INN is already getting a bit old, but it is in the town. The rooms are big , well equipped and the beds very comfortable. The carpet in my room but was already very worn ... " 
      5.013888888888888
      April 2012
  • Very good location (1)
    "Very good location" found in 1 review
    • " ... mixed, tourist with buses are here but the majority. Also individual tourists were here from everywhere. I the hotel can for a short stay in Toronto recommend, already alone only because of the very good location in the town. " 
      5.013888888888888
      April 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.9
  • Room
    4.0
  • Service
    4.5
  • Location
    5.2
  • Gastronomy
    3.3
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    5
  • very good
    14
  • acceptable
    5
  • poor
    2
  • terrible
    1
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " Big hotel near the center "  read hotel review
        4.758333333333334
        August 2012
      • " Near the center and a few minutes away from the Eaton center with shopping, restaurants. metro around the corner. The hotel is massive, good Regulation, with the elevators, as only certain floors to be started and the waiting ... "  read hotel review
        4.758333333333334
        August 2012
      • " We came here as a part of a round trip on return two, respectively three days under. The hotel is massive and there is always a business as on the train station. The rooms were size OK, but the ... "  read hotel review
        4.65952380952381
        October 2012
      • " The Hotel Delta Chelsea INN is already getting a bit old, but it is in the town. The rooms are big, well equipped and the beds very comfortable. The carpet in my room but was already very worn out, so that in ... "  read hotel review
        5.013888888888888
        April 2012
    Cons
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " The hotel is very old and extremely run-down. In the bathroom is the bathtub horrible rusty. Everything is shabby. In ... "  read hotel review
        3.183333333333333
        July 2012
      • " The Hotel Delta Chelsea INN is already getting a bit old, but it is in the town. The rooms are big, well equipped and the beds very comfortable. The carpet in my room but was already very worn out, so that in this barefoot certainly not would go. The audience here is very mixed, tourist ... "  read hotel review
        5.013888888888888
        April 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " ... mixed, tourist with buses are here but the majority. Also individual tourists were here from everywhere. I the hotel can for a short stay in Toronto recommend, already alone only because of the very good location in the town. "  read hotel review
        5.013888888888888
        April 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " The Hotel Delta Chelsea INN is already getting a bit old, but it is in the town. The rooms are big, well equipped and the beds very comfortable. The carpet in my room but was already very worn ... "  read hotel review
        5.013888888888888
        April 2012
Cornelia
Dated
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • August 2013
The hotel is one of the largest complexes in canada. Unfortunately the hotel is somewhat past its best and it would have to be urgently reconditioned. The condition of the rooms is acceptable, the central location right in the Downtown is the only plus. The included breakfast was ok. The guests come from many different places, from youth groups to congestion everything was represented. The audience is absolutely international. Bewertung lesen
  • Zimmer
    3.0

    The size of the double room was so far ok. The rooms are very dark and have a tiny balcony, the have already gotten very old and therefore unsound looks. The carpet needs to be replaced. The bathroom is very small and would require a renovation.

  • Service
    5.0

    The staff at the reception and in the restaurant was helpful and very friendly

  • Gastronomie
    5.0

    The offered Continental Breakfast was ok.

  • Hotel
    3.0

    The hotel is one of the largest complexes in canada. Unfortunately the hotel is somewhat past its best and it would have to be urgently reconditioned. The condition of the rooms is acceptable, the central location right in the Downtown is the only plus. The included breakfast was ok. The guests come from many different places, from youth groups to congestion everything was represented. The audience is absolutely international.

  • Lage und Umgebung
    5.0

    The hotel lies absolutely central in the Downtown and can reach much to foot.

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Andre Schlaak
For a few days completely ok!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • May 2013
The chelsea Toronto is an extremely large hotel, with more than 1000 rooms, what you in the lobby also clearly can tell. Without good orientation one is lost in the shop. It has seen ist best years, but for a few days still good live there. Bewertung lesen
  • Gastronomie
    3.0

    Dining offer is limited. Who in England already times had breakfast which recognizes it again here. Less is more, that seems to be.

  • Service
    5.0

    The concierge is very good, know in Toronto and good tips. Front desk the size of the place too small, takes a long time!

  • Zimmer
    5.0

    The rooms are well furnished, even if the decor the best days already behind itself. But still everything is clean, also in the bathroom.

  • Hotel
    4.0

    The chelsea Toronto is an extremely large hotel, with more than 1000 rooms, what you in the lobby also clearly can tell. Without good orientation one is lost in the shop. It has seen ist best years, but for a few days still good live there.

  • Lage und Umgebung
    5.0

    The hotel is centrally located just a few minutes walk from the city centre. To the harbor you need within walking distance, about 20 minutes. In the surrounding area you will find some good restaurants and pubs. A supermarket is also opposite

Weniger anzeigen
Dirk
Very large hotel, centrally located, ok.
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Geschäftsreisen
  • February 2013
The hotel is old, but decent. No luxury. It is a very large building with multiple entrances. Many young people have used this very centrally located hotel. It can also be noisy. Each room has a balcony with a great view. The rooms are well equipped, with a few scratches on the furniture. Coffee maker is available for free use available. On the ground floor there is a restaurant and a self-service restaurant, and a bar. But in the immediate vicinity there are numerous restaurants. Bewertung lesen
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Gastronomie
    4.0
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    4.0
  • Zimmer
    4.0
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Service
    5.3
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    4.0
    Familienfreundlichkeit
    4.0
Weniger anzeigen
Christoph
Huge hotel with a few weaknesses
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Geschäftsreisen
  • February 2013
Alone a good hotel, which very centrally located is. The hotel is huge, there's a restaurant, a pub and a bistro. Around the hotel there are numerous shops, a mall and many restaurants and bars. In the executive floors the rooms are renovated and quite nice. On the other floors but the rooms are optically seen before many years warp. The hotel has a a gym and a swimming pool. Since it was no spatial separation is, is the use of the fitness equipment, the damp of the pool clearly noticeable. In principle were the rooms always very clean, only ... a few when it very unpleasant exceptions (used condom in the bathroom). The staff is very friendly and obliging. Wi-fi in the lobby free of charge. The balconies make the impression, as they would hardly a burden withstand. The aircon in the room worked only unsatisfactorily. Bewertung lesen
  • Gastronomie
    3.8
    Auswahl an Speisen und Getränken
    3.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    4.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
  • Zimmer
    3.8
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Sport und Unterhaltung
    3.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    3.0
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Angie
Like a madhouse
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • November 2012
Unfortunately we had this hotel elective. With over 1500 rooms is like a madhouse. Unfortunately, an individual friendly waiters due to this fact not possible. The staff is completely overstrained. Everything is so confusing, that it is a really difficult, the overview to preserve. We will not again stay in this hotel. Solely the location for eatons center, the large shopping complex, is positive. Bewertung lesen
  • Gastronomie
    1.8
    Auswahl an Speisen und Getränken
    3.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Atmosphäre & Einrichtung
    1.0
  • Hotel
    2.5
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    2.0
    Familienfreundlichkeit
    3.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    4.0
  • Zimmer
    2.8
    Größe des Zimmers
    3.0
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
  • Service
    1.3
    Fremdsprachenkenntnisse des Personals
    1.0
    Rezeption, Einchecken, Auschecken
    1.0
    Freundlichkeit und Hilfsbereitschaft
    2.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
  • Sport und Unterhaltung
    1.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    1.0
Weniger anzeigen
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Information about Eaton Chelsea Hotel Toronto

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is located in the very centre of Toronto, not far from theatres, bars, restaurants, a nightclub, and a bus station. The nearest underground/ overground station is about 2 minutes away and the Easton Centre shopping mall is about 5 minutes. The train station, Union Station, is about 20 m away. The CN Tower is roughly a 25-minute walk or a 10-minute drive.
  • Renovated in 2005, this hotel comprises a total of 1,590 rooms on 27 floors, including 55 wheelchair-accessible rooms and 24 suites. Within the fully air-conditioned hotel there is a lobby with a 24-hour reception (and check out), safes, a currency exchange facility, and lifts. The hotel also features a café, a bar, a nightclub, and a restaurant with highchairs available for children. Further amenities include a selection of shops, a games rooms, a breakfast and conference room, and public Internet access. There is a kids’ club for younger guests. Room and laundry services are available, and those arriving by car may take advantage of the car park and garage.
  • The comfortable rooms have an en suite bathroom with hairdryer, air conditioning, central heating, and a balcony. Ironing equipment, a king-size bed, and tea/ coffee making facilities feature as standard. Further fittings include satellite/ cable TV, a radio, and a direct dial telephone. Some of the rooms are wheelchair accessible and have appropriate bathrooms.
  • Within the hotel there is an indoor swimming pool with a paddling pool and a waterslide. Guests can relax in the sauna, the Jacuzzi, and the solarium. Sports enthusiasts may also enjoy a work-out in the gym. The hotel organises an entertainment programme for children.
  • Guests can select their breakfast, lunch and dinner from a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte.
  • All major credit cards, such as American Express, Diners Club, JCB, MasterCard and VISA, are accepted as methods of payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Gift shop
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Breakfast in the room
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service