# 33 of 98 hotels in Wellington

Mercure Hotel Wellington(3 stars)

345 The Terrace Te Aro 6011 Wellington View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.9
  • Room
    3.3
  • Service
    4.3
  • Location
    3.9
  • Gastronomy
    4.4
  • Sport & Leisure
    3.5

Rating breakdown

  • excellent
    1
  • very good
    3
  • acceptable
    3
  • poor
    0
  • terrible
    0
Read all hotel reviews
Sandra
In dire need of a major renovation.
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • January 2014
Tired hotel in desperate need of a remodel. Parking at the hotel only for a charge of 2 0 nzd to get. Parking situation in the area was rather bad. Hotel room size was sufficient for a night. Bathroom very small. Furniture in the room is very worn and partly broken. Beds move (for example with the draufsetzen moves to the rear, also after multiple complaints and various rooms (no upgrade) no improvement. Bathroom with light mold and broken grout. Ventilation and light in the bathroom not fine (not from or make strange noises). Elevator available. But a bit old. ... Do not react to button down and come to a different level in the floors to (of stumbling). Overall condition of the hotel rather badly. Bewertung lesen
  • Sport und Unterhaltung
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    3.5
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Service
    3.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Kompetenz (Umgang mit Reklamationen)
    2.0
  • Lage und Umgebung
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
  • Zimmer
    3.0
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    1.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
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Markus
Old but clean
  • Weiterempfohlen
  • Singles
  • Geschäftsreisen
  • August 2013
The hotel is relatively old but clean. As it is only a few minutes walk from city center it is an option for business trips without extrem high costs. Pool area old. Overall a good option in respect of value for money. Bewertung lesen
  • Gastronomie
    5.0
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    4.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    3.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
  • Zimmer
    4.0
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Sport und Unterhaltung
    3.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    3.0
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Markéta
Nice hotel in city
  • Weiterempfohlen
  • Paare
  • Städtereisen
  • April 2013
Nice hotel near the center of town. No need to use a car or public transport to explore the city. It was near the bus ride from the ferry from the south of the island. The room was modern furnished, clean. Bewertung lesen
  • Lage und Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    5.0
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Martin
Big ugly hotel shelter
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Andere
  • December 2012
The Mercure Hotel has its best times a long time ago, the rooms urgently to the usual Mercure standard be adjusted. Our visit to the pool and sauna area, in the 70 years back, the sauna was luke warm and not any more modern. Only the reception and on the same floor, this restaurant was a normal standard. The -course menu for dinner was okay we had during our round trip elsewhere experienced better. The breakfast in the morning was standard in New Zealand, little choice and hot drinks from the vending machine. Bewertung lesen
  • Zimmer
    3.0
    Größe des Zimmers
    3.0
    Größe des Badezimmers
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
  • Sport und Unterhaltung
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
    Zustand und Qualität des Pools
    3.0
  • Lage und Umgebung
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    4.0
  • Hotel
    3.5
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Service
    4.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
  • Gastronomie
    3.8
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    3.0
Weniger anzeigen

Not again, mold in the room
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • September 2012
At the hotel it is a ageing building, especially the outside has the time its traces. In the field the front desk, bar and restaurant was the condition however much better. Bewertung lesen
  • Gastronomie
    4.0

    The hotel has a restaurant and a small bar. The breakfast buffet was sufficient, but the selection moderate.

  • Hotel
    3.0

    At the hotel it is a ageing building, especially the outside has the time its traces. In the field the front desk, bar and restaurant was the condition however much better.

  • Lage und Umgebung
    5.0

    The hotel is about 25-minute walk away away from the waterfront, above the center on a hillside. This means the front desk is a ground floor to the street, but at the back, it is the 4th floor. If the small elevator at the restaurant adopted, on the back the hotel and is therefore much faster in the center. A shopping street ( cubastreet ) with many restaurants is only a 10-minute walk away from the hotel. On this street you reach the waterfront.

  • Zimmer
    1.0

    The size of the room was adequate, but it was probably rather because of the fact, that it only partially furnished was. Next to two beds a chair and a desk there was nothing too. The back part of the room was empty, where actually two armchair and a coffee table is possible if, as in the other rooms. The existing furniture was old, damaged and worn. The worst was however the mold behind the curtains on the wall, itself the curtains were moldy. Unfortunately we have the only on our way back late in the evening noted. After the only night in the hotel we this in the morning at the front desk complained. It was noted, an apology has from. Besides that the room was with the usual amenities ( tv, hair dryer, kettle and so on). A safe was not available.

  • Service
    3.0

    The staff in the reception area was very friendly, in the restaurant it went. A complaint about the room was no response.

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Information about Mercure Hotel Wellington

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel enjoys a prime location at the top of the Terrace with panoramic views over the city and harbour. This hotel is an easy walk from the Cuba Quarter, funky boutiques, shops and famous Wellington attractions such as Te Papa Museum, the Waterfront and the theatre district. Wellington International Airport is situated approximately 60 km from the hotel.
  • The hotel has 111 guest rooms and 7 conference rooms filled with natural light. The hotel's facilities include a restaurant, a lobby bar, business centre and on-site car parking (for a fee). The hotel has 24-hour reception and check-out service, and the rooms are accessible by lift.
  • The hotel offers guestrooms and suites, most of which are non-smoking. All rooms are equipped with modern facilities such as en suite bathroom with bathtub, hairdryer and satellite TV. A minibar and air conditioning also come as standard.
  • Guests may enjoy complimentary access to the hotel's indoor heated swimming pool, gym and sauna.
  • The restaurant offers a supremely relaxing dining experience with a contemporary menu and commanding views of the city and harbour. The lobby bar is the perfect place to unwind with a pre-dinner cocktail, or to meet up with friends or colleagues for a sociable evening drink.
  • The hotel accepts American Express, Diners Club, MasterCard and VISA as methods of payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Family room
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Fridge
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Indoor pool

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service