# 37 of 98 hotels in Wellington

Mercure Hotel Wellington(3 stars)

345 The Terrace Te Aro 6011 Wellington View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.9
  • Room
    3.4
  • Service
    4.3
  • Location
    3.8
  • Gastronomy
    4.3
  • Sport & Leisure
    3.4

Rating breakdown

  • excellent
    1
  • very good
    3
  • acceptable
    4
  • poor
    0
  • terrible
    0
Read all hotel reviews
Sandra
In dire need of a major renovation.
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
Tired hotel in desperate need of a remodel. Parking at the hotel only for a charge of 2 0 nzd to get. Parking situation in the area was rather bad. Hotel room size was sufficient for a night. Bathroom very small. Furniture in the room is very worn and partly broken. Beds move (for example with the draufsetzen moves to the rear, also after multiple complaints and various rooms (no upgrade) no improvement. Bathroom with light mold and broken grout. Ventilation and light in the bathroom not fine (not from or make strange noises). Elevator available. But a bit old. ... Do not react to button down and come to a different level in the floors to (of stumbling). Overall condition of the hotel rather badly. read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Service
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
  • Room
    3.0
    Size of the room
    4.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
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Wil
No frills hotel for one night.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
The hotel made a neat impression and was located on the outskirts of Wellington. Hotel as roundtrip hotel (one night) used. The parking garage is at an extra cost. Parking in front of the hotel practically no or fee and then depending on time of arrival more expensive than the parking garage. We had no meals were booked. read hotel review
  • Room
    4.0

    Our room was apparently in this hotel category in New Zealand usual with refrigerator, kettle, coffee and tea and other hot drinks facilities. No safe available. The room was clean, but not exactly a desirable location, as we in the green undergrowth allowed to see. Bathrooms tend to be small, but just enough.

  • Hotel
    4.0

    The hotel made a neat impression and was located on the outskirts of Wellington. Hotel as roundtrip hotel (one night) used. The parking garage is at an extra cost. Parking in front of the hotel practically no or fee and then depending on time of arrival more expensive than the parking garage. We had no meals were booked.

  • Service
    5.0

    The english-speaking ladies and gentlemen at the reception are helpful and friendly. As well as in the restaurant (the usual wassereinkauf ). The rooms were clean, rather small, but still sufficient straight. We had no complaints.

  • Location
    3.0

    Walk to the center is possible (about 45 minutes), the way back a bit difficult, however because of the slope. A few restaurants in the immediate vicinity we have seen. Otherwise the direct environment is rather spectacular.

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Markus
Old but clean
  • Recommended hotel
  • Singles
  • Business trip
  • August 2013
The hotel is relatively old but clean. As it is only a few minutes walk from city center it is an option for business trips without extrem high costs. Pool area old. Overall a good option in respect of value for money. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
  • Room
    4.0
    Size of the room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    3.0
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Markéta
Nice hotel in city
  • Recommended hotel
  • Couples
  • City break
  • April 2013
Nice hotel near the center of town. No need to use a car or public transport to explore the city. It was near the bus ride from the ferry from the south of the island. The room was modern furnished, clean. read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
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Martin
Big ugly hotel shelter
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
The Mercure Hotel has its best times a long time ago, the rooms urgently to the usual Mercure standard be adjusted. Our visit to the pool and sauna area, in the 70 years back, the sauna was luke warm and not any more modern. Only the reception and on the same floor, this restaurant was a normal standard. The -course menu for dinner was okay we had during our round trip elsewhere experienced better. The breakfast in the morning was standard in New Zealand, little choice and hot drinks from the vending machine. read hotel review
  • Room
    3.0
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    3.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
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Read all hotel reviews

Information about Mercure Hotel Wellington

Hotel Information

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service