# 11 of 135 hotels in Bavaro

Punta Cana Princess All Suites Resort & Spa(4.5 stars)

Playas de Bávaro, Higüey, Bavaro 23000 Playas de Bávaro View on map
Average rating
Recommended
Trend

At a glance

  • The staff are very friendly (1)
    "The staff are very friendly" found in 1 review
    • " The second stay at the Punta Cana Princess really enjoyed our stay. The beach section is one of the most beautiful ones in Punta Cana. The staff are very friendly , helpful extreme, the complex was very well-kept. The only complaint or suggestion: the Wi-Fi ... " 
      5.29047619047619
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.3
  • Location
    5.0
  • Gastronomy
    5.4
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    269
  • very good
    81
  • acceptable
    24
  • poor
    2
  • terrible
    2
Read all hotel reviews

The most helpful positive review

4.671428571428572

The hotel Punta Cana Princess is a somewhat smaller hotel with familial character, manageable in size in comparison to the most other hotels in Punta Cana (bavaro). The condition and the cleanliness can be described as well. The food is-as for Dominican Republic customary only as all-inclusive to book. Guests came in the month may predominantly from the german-speaking countries (d, Austria, Switzerland), the rest were americans and canadians. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.4166666666666665

Small area, knows you after a week all guests and the whole staff, guests were very International (German, Americans, Spanish, Dutch, Asian...), front desk open designed, well-kept green area, the hotel in need of renovation -both rooms, corridors and the pool! Rooms are large, instead of out tv, telephone, minibar (always full), two king beds, sofa, bathroom with hair dryer, magnifying mirror, shower gel, shampoo and shower in bathroom, iron and ironing …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " The second stay at the Punta Cana Princess really enjoyed our stay. The beach section is one of the most beautiful ones in Punta Cana. The staff are very friendly, helpful extreme, the complex was very well-kept. The only complaint or suggestion: the Wi-Fi ... "  read hotel review
        5.29047619047619
        June 2011
Cristina
Excellent place: go there!
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
Very nice resort, friendly staff, good and various food read hotel review
  • Gastronomy
    5.0

    Good variety of local and international food: every was clean. The only criticism in the restaturant area are the present of cats: it should be avoided!

  • Service
    5.0

    Good: everyone is extremely helpful and charming! Linen were changed daily, even if not requested

  • Room
    5.0

    Our room was good, bathroom size was OK too. Linen were changed daily, even if not necessary.

  • Sport & Leisure
    5.0

    Nice entertainment team, friendly but not too insisting when a "NO" was answered. Nice pool area

  • Hotel
    5.0

    Very nice resort, friendly staff, good and various food

  • Location
    6.0

    On the beach, not far away from Punta Cana airport. Lots of excursion possibility: but not many shooping in the area!

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Giancarlo
Wonderful!
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
Everything was extremely good: just the Wi-Fi signal could be included in the hotel rate and it should cover the entire resort area (in the pool was very variable: sometimes good, sometimes poor). Why not offering different ring color for teetotaler and Wi-Fi premium included? read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Location
    4.8
    Distance to the beach
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
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Chris
Wonderful vacation days...
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2014
We were really very satisfied, and will definitely recommend the hotel. We would like to repeat this trip. The staff was really very nice and the complex is very beautifully designed. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Tanja
Beautiful holiday, great hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2014
Beautiful holiday! Small hotel, very pleasant! Everything super! In 2 years again! Emilio from the lobby bar brilliant! read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    4.0
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Unfortunately the stars not deserved!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2014
Check-in without any problem. Rooms in the whole ok. Repairs were done quickly with moderate success. Our room was big enough, a lot of waste of space by the tub, the due to high humidity ( modergefahr ) didn't use it anyway. The facilities also enough. The drain of the shower functioned not correctly until the last (despite tried to fix it), it was the water to the sink sometimes, penetrated through the sealed door through the shower. Beds were on roles, the freeze is not left. Room cleaning worked well. The food was average, but unrefined as in a ... hotel of high standards. There was, however, always enough places in the main restaurant, which was therefore superfluous anweiserin. Close it was already in the speciality restaurants, only appear very early there promised a place. The waitresses and waiters were always endeavored around friendliness, but (real or fake?) warmth beyond the nordic norm in überschwenglicher' amigo manners' apparently only (pay?) granted regular guests. Apparently meet here whole groups of different nationalities to gemeinschaftsurlaub, which was a climate for those seeking peace individualists (also when eating) was not always beneficial. Shade for the sunbeds poor. From 6:30 a. m. there were practically no sunshade more on the beach. Occupied places, where no one was for a moment, randomly and arbitrary were cleared. Larger groups certain partly this' besetzerszene'. Private towels and goods were 'with unknown destination'. Beach chairs partly in poor condition. The garden was perfectly well-kept. Toilets often no paper towels, only hot air, at all: the condition of the sanitary installations was simply not 4 star hotel. At a weekend was the beach restaurant building renovated ( dacherneuerung ) including toilets etc. Didn't bother the fully booked hotel for a day of, because nobody could sit in the shady interior in the beach restaurant mare nostrum. Painting in the toilets with high pollutant (odor) - accompanied by harassment. We believe that such work should not necessarily be made in the high season. Very poor: the evening entertainment. Professional shows were absolutely wrong. Dilettantish events often only half-hearted, using the guests. The entertainers were not to blame, the during the day at a good job out, but obviously the rigour of the hotel management. This was according to bulletin apparently after leaving better. Also bad: no shuttle offered to the village (3 kilometer), only expensive taxis to order. The fitness studio was in a poor condition (equipment partly broken, partly strongly affected, just outdated). Towel and drinking water was not always on time. Otherwise the area was small (for all combined hotel much too small), but clean. In the area of the bars worked the demand by the staff only bad and coincidentally (or ' tips' by high?). Dearest gave in plastic cups from you, even though there were obviously, that you are in the area was furnished seat. At all: lovingly prepared cocktails, as otherwise usual in this hotel category in central america, belonged here not to the repertoire. As helped also tip further. You could already be glad, that on request in a plastic cup served was glass (usually not style-fair) instead. In summary one could say, this hotel has potential: the adults-only concept the atmosphere and fit to a relaxing vacation. The private landscaped gardens is inviting. Nevertheless: here must urgently in the above points are after-put. The condition at the time of our stay there was not 5 dominican republic star, also no 4.5 stars from the german description. read hotel review
  • Sport & Leisure
    4.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    4.0
  • Location
    2.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    1.0
  • Service
    4.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Room
    3.8
    Size of the room
    3.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
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Christian
Super hotel! Great holiday!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
It was a great holiday. We will book this hotel again and are already looking forward to the next vacation in this hotel! read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Bob
Punta Cana Princess
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
Punta Cana Princess is a wonderful holiday location. The beach and water were excellent. The food was very good and the staff were very helpful and friendly. We will be returning again next year which will be our 4th year in a row. read hotel review
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Diana
First and last time there
  • Hotel not recommended
  • Couples
  • Beach holiday
  • January 2014
The last time we had been in Dominican 8 years ago and stood at Majestic Colonial. it was good (except the weather). This time we decided to go to Bavaro Princess. When we walked toward our assigned building (building 20), we had heard an incredible noise. Yes, the hotel lobby with entertainment center was very far from that building, and the beach was fairly close, but right next was the pumping station of the neighborhood hotel with 24-hours noise. That noise did not really bother us inside the room, but made the outside terrace (with nice chairs and table) unlivable. ... In my opinion, the 3 buildings closest to the pump station (##20, 21 and 22) are a real health hazard, and shall not be occupied (at least by US noise standards). Other than that: 1. Beach is very good. All the sun, sand you like. 2. Food: average. Not fancy, but fresh and varies. Did not go to specialty restaurants. 3. Entertainment: horrible. The noisiest possible. Can't compare with Riviera Maya typical entertainment. The only good show was the Lion King. 4. Room: dirty by my wife's standard but probably clean by Dominican standards. Maids did a good job for cleaning at the general time we requested. Room layout has a stupid steps that may be hazardous at night. read hotel review
  • Service
    1.5
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
    Family friendliness
    2.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    3.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
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Bruno
Top holiday in the hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
I would highly recommend this hotel. Simply great holiday. The food, and everything was really great. It gave for each something nice to eat... read hotel review
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Cornelia
Relaxed, komfotabler holiday on a dream beach.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
With about 270 rooms a small and neatly arranged all inclusive area for adults only with short paths. Very well-kept garden area. Rooms are newly renovated. Free wi-fi in the lobby, a laptop is also available. However, the data transfer rate is not very high. Most of the guests come from Canada and the USA; continue to come from Germany, Austria, Russia and south america. Age: from 18 years and older everything was represented. read hotel review
  • Room
    5.0

    All of the rooms have a balcony with view to the garden, partly to the pool and the sea. You have a well working air conditioning system and a ceiling fan. The rooms were in the past few months fully renovated. The bathroom was half open with a nice shower, with frosted glass separate toilet, sink and jacuzzi tub (was tried: hot water, but the pump the jacuzzis quite noisy). The beds are on a loft; over two steps on the living area with sofa, coffee table and a small table with two chairs and a kühlschrank = minibar (with water, Cola, sprite and beer; replenished daily). There is also a coffee machine available. There is a flat screen tv; only german program is however Deutsche Welle.

  • Sport & Leisure
    5.0

    The entertainment team provides, among other things Volleyball, archery, Bocce, hufeisemwerfen, small tanzlektionen and pool games at. If you don't want to take part, will leave you alone. In the evening there is in the lobby small shows - or you could visit the events in the neighboring hotel; the short transfer with hotel-own minitransportern. At the beach and at the pool there were sufficient pool chairs available; however, some updating. When we were there, the hotel was fully occupied and nevertheless gave it at 10 hours on the beach - also in the shade. Between beach and pool are 4 showers and 2 changing rooms. There is a beach bar and a pool bar.

  • Gastronomy
    5.0

    There was a main restaurant with buffets and showcookingstationen as well as 4 à la carte restaurants (italian. , tex-mex, fish and swiss fondue). North - or mittelamerikanisch oriented cuisine is good, one always finds something, which one likes. Salad and fruit you could have food - we had at least no stomach-darm problems.

  • Service
    5.0

    Staff very friendly and welcoming; gladly also times sung or a little dancing. In the restaurant many speak also english. In the animation team and at the reception there are also some of the staff german. With the room cleaning we were very content. Also, the restaurants, the lobby and the public toilets were all in good condition. The staff was always endeavors our wishes.

  • Hotel
    5.0

    With about 270 rooms a small and neatly arranged all inclusive area for adults only with short paths. Very well-kept garden area. Rooms are newly renovated. Free wi-fi in the lobby, a laptop is also available. However, the data transfer rate is not very high. Most of the guests come from Canada and the USA; continue to come from Germany, Austria, Russia and south america. Age: from 18 years and older everything was represented.

  • Location
    6.0

    Direct location on the beach. The airport is about 40 minutes' drive away. Along the beach there are many other hotels; including the sister hotel Tropical and caribe princess, their restaurants, bars and a disco free of charge with use. The beach is the actual highlight: far stretching, bright, fine sand, flat into the turquoise water dropping - one drives here! Bathing shoes are not necessary! A real town center does not give it, but are about 3 kilometer away various shops. There is also 5 minutes walk to the left along the beach souvenirgeschafte, as well as about 45 minutes' walk to the right. Night life is only in the hotel. Trips can book one during the travel line.

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Information about Punta Cana Princess All Suites Resort & Spa

Hotel Information

Hotel News

22/01/2015:

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Minibar
  • Safe
  • Iron
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Sauna
  • Hammam

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper