# 2 of 33 hotels in Nuevo Vallarta

Hotel Riu Vallarta(4 stars)

Av. de los Cocoteros s/n, Riviera Nayarit 63732 Nuevo Vallarta, Nayarit View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    5.3
  • Service
    6.0
  • Location
    6.0
  • Gastronomy
    5.8
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    1
  • very good
    0
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Debbie
Beautiful hotel - room cleanliness needs help!
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2014
The hotel staff were wonderful to deal with. The only complaint I have is the cleaning of the room. Our drinking glasses were never replaced with new ones - it was obvious that they were just wiped out and put back on the counter. The toilet paper was never replaced and the floor wasn't washed the entire time we were in the room. There was always someone cleaning the common areas, however, the room cleaning wasn't satisfactory. It is beautiful and if you are facing the ocean, it has beautiful views. read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Information about Hotel Riu Vallarta

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Air conditioning

Room amenities

  • Additional childrens' bed
  • Satellite TV
  • Air conditioning
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Bath tub
  • Wake up call/Alarm clock
  • Connecting rooms

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Whirlpool

Other hotel information

  • Family hotel
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Eurocard/Mastercard
  • English
  • Car hire
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included