# 14 of 51 hotels in Nabq bay

The Cleopatra Luxury Resort Collection(5 stars)

Nabq Bay Sharm El Sheikh View on map
Average rating
Recommended
Trend

At a glance

  • Good four star hotel (1)
    "Good four star hotel" found in 1 review
    • " Good four star hotel but no 5 stars hygiene room great but in the restaurant Flop also the service without tip ... " 
      4.5738095238095235
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    5.1
  • Location
    4.7
  • Gastronomy
    4.7
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    18
  • very good
    7
  • acceptable
    2
  • poor
    2
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.108333333333333

We were 1 week in the Cleopatra and we had a very good relaxed. The hotel is very peaceful and there is a conceivable Desire fulfilled. Every day we were looking forward to the food, which tasted very good and also enough variety offers. So good we will definitely be going back again! …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.7083333333333335

When we at 20:30 hours, after a tiring day the hotel entrance and a wonderful palmenrondell to the front desk pulled up, we were still convinced, the right hotel to have chosen. We entered the little cool, with a poor acoustics effective hall and a front desk employee for. He welcomed us scarcely, would briefly the room show, so we just for going out to eat can, because the restaurant closes at 9:00 o'clock. We took our luggage(2 suitcase and 2 bags) itse …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " Good four star hotel but no 5 stars hygiene room great but in the restaurant Flop also the service without tip ... "  read hotel review
        4.5738095238095235
        September 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " After 7 years Egypt is the worst hotel. To the positive. Location directly by the beach, 7 kilometer from the airport and 10 minutes ... "  read hotel review
        3.7142857142857144
        August 2012
Chelsea
Beautiful hotel; amazing animation team & staff!
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2013
This was my 3rd time in this hotel and its absolutely stunning never felt so safe and relaxed in a hotel. This place really does deserve its 5* rating. But what really made my stay this time was the excellent staff and animation team ! Thanks to Carla, Fares, Kamba, Momo, Reco, Tessa, Valentina, Eko & Mamu. this time of year the hotel is very quiet but these guys were all there ready to liven up the day. They really do their best to get everyone involved and make your stay the best it could possibly be. They work day ... and night putting on events for all guests to join in on, evening entertainment was brilliant ! These guys will not be forgotten and i hope to see some familiar faces when i return. And i cant forget Tito and Mohammed at the infinity pool/beach every morning we would get up Tito would have already picked us the perfect spot in the sun and put our towels down for us ! mohammed would come straight over with our usual drinks order right on time. its the little details which really make this place brilliant I have never been to a hotel with this level of service and friendliness and thats why I will continue to return here. Food - there is a good choice of food every night in the market restaurant however on this occasion i did notice that the food could have been hotter there is also the beach grill which was by far my favourite for during the day. and 2 restaurants (sea food and italian) which you can visit twice during your stay. Rooms - the rooms are lovely this time we stayed in a luxury room in cluster 6 perfect location by the infinity pool and right by the beach, everything you need is in the room including bottled water which was replaced every day. rooms are massive, and our balcony looked right out on to the pool and sea ! beautiful ! overall i love this place ! read hotel review
  • Location
    5.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
James
Great hotel, food in the restaurant restaurant average.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Really liked the Hotel and staff was very good and professional. (especially the animation team) food in the restaurant restaurant was average but the two specialty restaurants where better. Overall, very good value for money. read hotel review
  • Sport & Leisure
    4.5
    Quality of the beach
    3.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
Close
Melanie & Robert
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
Great hotel, particularly praise is the friendliness of the entire staff. We were very happy and find the hotel was even better than the baron, since the entire area New and modern. On the terrace the restaurants were always plenty of outdoor tables available. Chairs At the beach and at the pool gave it in sufficient quantity. For egyptian standards is the food in the restaurant very good, the service was great. Due to some of the reviews on this portal we were before our arrival the hotel concerned, which us would probably expect. The reports of our predecessors not ... understand. From the day we arrived until the departure we felt very well cared for and never had a reason for complaints. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Salvatore
Hotel top - food and drinks flop
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We had the half board and, specifically, on the all-inclusive offer declined, because of the quality the ' diluted drinks' or local alternative beverages. We always Cola/ Sprite/ fante, and water in bottles or cans will receive. The taste is just better. Unfortunately we also had the 'curse of the pharao' and had repeatedly problems after eating. The food at the buffet was also most lukewarm and quality poor. Otherwise is the hotel and the staff great! The beach is great and beautiful for snorkelling and chill out. The pools we rarely used, but it has believes 3 large pools ..., which all mostly good. read hotel review
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Evelyn
The hotel is really miserable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2013
We got with arrival a bad gelüfttestes and dirty room. After complaint and a extra charge of 30 Euro per day we got a more beautiful room. Apparently that is so usual. The rooms are german three stars stamdard. The hotel -outdoor complex is very nice and well cared for. The prices on the hotel: too expensive! The food is miserable! Recommendation is really a bus to take (drive at the hotel past and cost 0,30 Euro per person after naqb bay and are a wonderful experience). Absolutely the old naqb bay visit. There is in the evening great ... events. At all not only on the hotel remain, but the area explore. It is safe and makes fun. The egyptians are very friendly and willing to help. Lastly i a food poisoning in the hotel caught and smashing in the doctor again 350 Euro for 1 hour treatment and i was not the only! Unfortunately! The hotel isn't recommendable! The area already. read hotel review
  • Gastronomy
    3.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    3.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    2.0
Close
Read all hotel reviews

Information about The Cleopatra Luxury Resort Collection

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    The Cleopatra Luxury Resort Collection is a five star accommodation facility located in the sunny and sandy Sharm El Sheikh, Egypt. This is an ideal accommodation for families with children and elder travelers. Wi-Fi is available in public areas and is free of charge. Check in starts at 2 PM and check out must be done before 12 AM. Pets are not allowed on the premises. Free private parking is possible on site; reservation is not needed.
  • Location
    Local points of interest include Saint Catherine's Monastery, Sharm Solo Square and White Knight Bay area, Coral reef in Ras Muhammad Nature Protection area and colorful handicraft stands of the local Bedouin culture. Sharm El Sheikh International Airport is about 10 minutes drive away.
  • Accommodation
    This hotel has 324 rooms arranged over 3 floors. Extra beds are dependent on the room chosen. Wired internet is available in the hotel rooms and is free of charge. En suite facilities include 32-inch LCD TV, blackout drapes, premium bedding, direct-dial phone and a private bathroom with rainfall showerhead, bidet, complimentary toiletries and a hair dryer.
  • Food and Drink
    Hotel has extensive dining options, including several themed diners. On site restaurants erve Italian, Mexican, Mediterranean and sea food cuisines. Guests are invited to explore the neighborhood for new tastes; nearby streets offer many different dining options, including cafes and diners that serve local cuisine.
  • Leisure
    Leisure options at this facility comprise of tennis court, billiards, table tennis, darts, diving, snorkeling, water sport facilities, private beach area, children's playground, karaoke stage and entertainment staff providing guests with daily activity plan.
  • Other facilities and services
    Daily shuttle service is available upon request. Additional services include room service, car hire, 24-hour front desk, express check-in and check-out, currency exchange service, tour desk, luggage storage room and a business centre with copying machines and fax.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Playground
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Computer connection
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Massages
  • Beauty treatments

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi