ACG Hotels Palace(5 stars)
Kestel Kasabasi Merkez Mah. Show mapAt a glance
- Nice hotel (15) "Nice hotel" found in 56 reviews
- " Nice hotel with good staf. The wifi net could be better. "September 2011
- " The hotel is very nice ! The staff is very friendly. There are a lot of activities. I don't like Turkisch food, but ... "August 2011
- " ... communicate well. Every evening there was a show in the theater and then show at the pool bar... There was a hotel disco there own drinks you have to pay what I did not like... On the whole, the hotel was great and recommendable: we will go back next year here:-)Thank you and kind regards "September 2011
- " A perfect holiday "April 2011
- " I would definitely recommend this hotel if you are looking for somewhere to stay in Turkey!!! The staff at reception are friendly and ... "August 2011
- " Nobody would recommendable, really three star hotel "September 2012
- " ... ridiculous, no cocktails, beer, Wodka. Broken lift almost every second day. The cleanliness left unfortunately also to be. Animation ridiculous for children, such a nonsense have never times in three star hotel seen. "September 2012
- " The hotel is deserving the highest evaluations. Hotel is very clean inside and outside also. employees of the hotel are having high standards of cleanliness. ... "May 2012
- " ... and equipment in working order There is a market connected to the hotel with a jewellers, internet cafe, clothes store and a shopping market which sold food, alcohol, cigarettes. The hotel has a private beach about 10 minutes drive away (free transfer). The town is about 1h away on foot, but you can use ... "May 2012
- " Excellent hotel "September 2011
- " The best hotel I've ever been. The accommodation is superb. Bright and sunshiny hotel. The hotel consists of 4 ... "August 2011
- " It is a very good hotel ! I recommend it to everyone.. Everything is clean, and you dont have to bored yourself. Because ... "September 2011
- " Good stay in Orient Palace "September 2011
- " Great Hotel , a lot of improvements to be made though. Food variety was good but stay away from most of the ... "September 2011
- " Sun, fun and a perfect holiday hotel. "September 2011
- The food was delicious (15) "The food was delicious" found in 20 reviews
- " The hotel, as well as the rooms are in a clean condition and very large, with a beautiful view over the city and sea. The food was delicious but not very varied. For entertainment the entertainers team which also spoke German, the rest ... "September 2011
- " ... the hotel has changed some say fr the better an some say for the worse. the hotel is still the same clean an tidy the housekeeping team are fantastic an very freindly always happy to help the food is g reat something for everyone although some people will just find anything to moan about i am a ... "May 2012
- " their is one main restaurant which you have ur breakfast late breakfast lunch then dinner in the food is great something different an a change from back here in the uk then you have the snack bar in the ... "May 2012
- " We were at this hotel with my boyfriend to spend part of our Turkey trip last month. We were highly satisfied with very aspect of the hotel during our stay. The food was delicious , the room was large and clean. The entertainment was great, we had so much fun during the ... "August 2011
- " the hotel was more or less perfect, nice staff, good food and very good cleaning of the rooms. the beach was not that good but ok. Our girl who is 11 ... "September 2011
- " ... service possible an working long hours they just aim to deliver an give the consumer what they pay for i have had no problems so far this is a place for people of all ages its clean an tidy an the food is grea t as well something for every one be it old be it young an if you want to be pampered then treat ... "August 2011
- " Easter 2007 were, 2010 and 2011 Easter Easter there. We love the hotel and our children (2 and 7) flower properly, have fun with the animators. The food is great , for each taste and also for diabetics is something for everyone. In conclusion, we will be back... "May 2011
- " The hotel is in a lovely area with shops stretching down the road at really good prices. The hotel is really clean - never had a problem with this at all. The food is very samey day to day but there's something for everyone from chicken and chips to beef and salads ... "September 2011
- " The food is very samey from day to day but always there will be something that anyone in the family can eat from ... "September 2011
- " A super was vacation! Will be going back next year! Very friendly staff and great entertainment team... Highly recommendable! The food was really delicious and the service perfect. "June 2011
- " The best Holidays have I ever had! very nice place with great food , big & clean rooms, friendly staff. I think the best place to spend holidays with family and ... "October 2012
- " This was the best holiday I have ever been on for sure. Food is goo d, pools are clean and warm, rooms are spacious and comfortable, beach is clean and have nice ... "June 2011
- " Great hotel, we were very pleased. We can recommend the hotel most warmly. The staff was very friendly and accommodating. The rooms were always clean. The food was very delicious and always fresh. "May 2011
- " It's a very good hotel, people are very kind and open, the pools are nice and refreshing, the food is great , animation is very funny and the beach is very nice. When we got there, we were upgraded to the ... "August 2011
- " Food and drinks are very good, all kinds of food, but you shouldn't expect a 5star restaurant, because the food is great , but not amazing. "August 2011
- The staff is very friendly (15) "The staff is very friendly" found in 18 reviews
- " The hotel is very nice! The staff is very friendly . There are a lot of activities. I don't like Turkisch food, but there was always something good ... "August 2011
- " My best Holiday in my life with friendly, and nice people. Service very good and Animation was so great. I didn´t want to go back home!...In Hotel and area you could do so ... "September 2011
- " luckily orient hotels has a beach bus which is very regualr an a the driver is always smiling an even if your walking down the hill or up the hill will stop an let you hop an and off its a great service the distance from the airport is long but a few extra pounds in a private transfer is great ... "May 2012
- " I would definitely recommend this hotel if you are looking for somewhere to stay in Turkey!!! The staff at reception are friendly and helpful. The room my family and I stayed in was clean, spacious and welcoming. The ... "August 2011
- " Most staff were very friendly and if you tip them they will serve you at pool all day long. "August 2011
- " A super was vacation! Will be going back next year! Very friendly staff and great entertainment team... Highly recommendable! The food was really delicious and the ... "June 2011
- " Great Hotel with friendly staff ! "October 2012
- " The best Holidays have I ever had! very nice place with great food, big & clean rooms, friendly staff . I think the best place to spend holidays with family and also for couples and friend. I were ... "October 2012
- " it is a very nice hotel with a lot of nice people, they are very hospitable to everyone. It was our first vacation in Turkey. We didn't expect it would be so nice and ... "September 2011
- " Great hotel, we were very pleased. We can recommend the hotel most warmly. The staff was very friendly and accommodating. The rooms were always clean. The food was very delicious and always fresh. "May 2011
- " friendly staff , Anuimation team can talk in English, Polish Russian and Turkish "May 2012
- " Good holiday overall. Nice hotel and friendly staff , however the food was very repetitive. Some of the amenities were a bit basic but there was ... "September 2011
- " Large hotel, but still highly recommendable! Looks newly renovated ausSuper food, lots of choice! Friendly staff , but you should have English, as German speak. Beautiful hillside with sea view! Good ... "September 2011
- " No objections. Staff very friendly . Many of them do not speak English "July 2012
- " Nice and clean hotel. Consisting of several buildings. There is a free shuttle bus that constantly goes to the beach. But about the 800 metres can also easily be walked. Good servi ce on the beach (food and beverages part of the all-inclusive). Beach in a very clean ... "April 2011
- A small room (1) "A small room" found in 1 review
- " We had one problem when we arrived at the hotel. They told us that there is no room for us today. They proposed us a small room for one night. Everything's changed when we gave 10 lira tip. Its ok. but they should not play ... "July 2012
- see more
Hotel review overview
The most helpful favorable review
ok guys u must go an stay here the staff an locals really look out for you as long as you know how to smile an play along with them you will be looked after i have been in 2008 then 2009 an 2010 an now 2011 its my 2nd visit they work so hard to give you the best service possible an working long hours they just aim to deliver an give the consumer what they pay for i have had no problems so far this is a place for people of all ages its clean an tidy an t … read more
The most helpful critical review
... This would be my last stay in Turkey former. From broken shower cubicles, half torn down toilet paper holders and a tv, no constitutes Programmänderung. Have a broken air conditioning and lighting over the sink from the glass flaked off. The icing on the cake however was the staff at the front desk, the rudeness not to beat. The star rating should go in the Negativbereich. Complaints were ignored. The restaurant service was friendly, but only with tip … read more
Summary of guest reviews by categories
- " I was for the second time. this time without child. Have felt comfortable around. The hotel is great. The staff was super nice, the evening entertainment was very funny and the weather is hot. The ... " Read moreAugust 2011
- July 2011
- May 2011
- " everything was great in Turkey, only with Turkey's flight sky is not so nice, plane is very tight, they are never punctual, but was very nice vacation " Read moreApril 2011
- May 2011
- " Great hotel, we were very pleased. We can recommend the hotel most warmly. The staff was very friendly and ... " Read moreMay 2011
- " Great hotel, we were very pleased. We can recommend the hotel most warmly. The staff was very friendly and accommodating. The rooms were always clean. The ... " Read moreMay 2011
- June 2011
- " ... communicate well. Every evening there was a show in the theater and then show at the pool bar... There was a hotel disco there own drinks you have to pay what I did not like... On the whole, the hotel was great and recommendable: we will go back next year here:-)Thank you and kind regards " Read moreSeptember 2011
- " ... and for children and the elderly people is the effort. The food and drinks are only available in the main building. The staff likes rather Dutch and British guests, the rest is ignored. In this hotel is very good and interesting entertainment, the people are very nice and funny! I wouldn't recommend the ... " Read moreSeptember 2011
- " Large hotel, but still highly recommendable! Looks newly renovated ausSuper food, lots of choice! Friendly staff, but you should have English, as German speak. ... " Read moreSeptember 2011
- September 2012
- " ... ridiculous, no cocktails, beer, Wodka. Broken lift almost every second day. The cleanliness left unfortunately also to be. Animation ridiculous for children, such a nonsense have never times in three star hotel seen. " Read moreSeptember 2012
- September 2011
- " A great hotel... We are just back yesterday and it was wonderful great! The hotel has really deserves five ... " Read moreSeptember 2011
- " ok value for money,our holiday probably marred a little by there mistake off double booking.so my friend and i suffered a little.by not getting our own bed!.but on the whole quite good value for money.animation team made it!would recomend this hotel.if you are just looking for a cheap holiday in ... " Read moreJune 2011
- " everywhere in the hotel the greatest friendliness and attentiveness. All the staff from the room service, restaurant to the front desk is always feel so welcome! The complex and, of course, the location is very good " Read moreMay 2011
- " A super was vacation! Will be going back next year! Very friendly staff and great entertainment team... Highly recommendable! The food was really delicious and the service perfect. " Read moreJune 2011
- " The service was good but felt like a lot of the time they couldn't understand us and that got quite frustrating at ... " Read moreJune 2012
- " Great hotel, we were very pleased. We can recommend the hotel most warmly. The staff was very friendly and accommodating. The rooms were always clean. The food was very delicious and always fresh. " Read moreMay 2011
- " A super was vacation! Will be going back next year! Very friendly staff and great entertainment team... Highly recommendable! The food was really delicious and the ... " Read moreJune 2011
- " Large hotel, but still highly recommendable! Looks newly renovated ausSuper food, lots of choice! Friendly staff, but you should have English, as German speak. Beautiful hillside with sea view! Good ... " Read moreSeptember 2011
- " it is a very nice hotel with a lot of nice people, they are very hospitable to everyone. It was our first vacation in Turkey. We didn't expect it would be so nice and ... " Read moreSeptember 2011
- " Nice and clean hotel. Consisting of several buildings. There is a free shuttle bus that constantly goes to the beach. But about the 800 metres can also easily be walked. Good service on the beach (food and beverages part of the all-inclusive). Beach in a very clean ... " Read moreApril 2011
- " The hotel is very nice! The staff is very friendly. There are a lot of activities. I don't like Turkisch food, but there was always something good ... " Read moreAugust 2011
- " I would definitely recommend this hotel if you are looking for somewhere to stay in Turkey!!! The staff at reception are friendly and helpful. The room my family and I stayed in was clean, spacious and welcoming. The ... " Read moreAugust 2011
- October 2012
- " The best Holidays have I ever had! very nice place with great food, big & clean rooms, friendly staff. I think the best place to spend holidays with family and also for couples and friend. I were ... " Read moreOctober 2012
- " My best Holiday in my life with friendly, and nice people. Service very good and Animation was so great. I didn´t want to go back home!...In Hotel and area you could do so ... " Read moreSeptember 2011
- " Had a lovely holiday here, the staff were very friendly and i enjoyed my time there, i would go there again...on the down side there are many stairs to ... " Read moreMay 2012
- " Good holiday overall. Nice hotel and friendly staff, however the food was very repetitive. Some of the amenities were a bit basic but there was ... " Read moreSeptember 2011
- " This was the perfect family holiday, The staff were very friendly and welcoming, however the receptionists didn't speak much english. The pool area was clean and ... " Read moreSeptember 2011
- " luckily orient hotels has a beach bus which is very regualr an a the driver is always smiling an even if your walking down the hill or up the hill will stop an let you hop an and off its a great service the distance from the airport is long but a few extra pounds in a private transfer is great ... " Read moreMay 2012
- July 2012
- " Super vacation, food was good, room was okay, especially praise to the entertainment with the resources they had made the ... " Read moreJuly 2011
- " Easter 2007 were, 2010 and 2011 Easter Easter there. We love the hotel and our children (2 and 7) flower properly, have fun with the animators. The food is great, for each taste and also for diabetics is something for everyone. In conclusion, we will be back... " Read moreMay 2011
- " Great hotel, we were very pleased. We can recommend the hotel most warmly. The staff was very friendly and accommodating. The rooms were always clean. The food was very delicious and always fresh. " Read moreMay 2011
- " A super was vacation! Will be going back next year! Very friendly staff and great entertainment team... Highly recommendable! The food was really delicious and the service perfect. " Read moreJune 2011
- " The hotel, as well as the rooms are in a clean condition and very large, with a beautiful view over the city and sea. The food was delicious but not very varied. For entertainment the entertainers team which also spoke German, the rest ... " Read moreSeptember 2011
- " I'd highly recommend the hotel, staff was very kind, only problem was their language, they moslty speak russian which I despite. Otherwise rooms were nice, food was good. Animation was also great, especially evening shows. " Read moreAugust 2012
- " This was the best holiday I have ever been on for sure. Food is good, pools are clean and warm, rooms are spacious and comfortable, beach is clean and have nice ... " Read moreJune 2011
- " ... service possible an working long hours they just aim to deliver an give the consumer what they pay for i have had no problems so far this is a place for people of all ages its clean an tidy an the food is great as well something for every one be it old be it young an if you want to be pampered then treat ... " Read moreAugust 2011
- September 2011
- " The best Holidays have I ever had! very nice place with great food, big & clean rooms, friendly staff. I think the best place to spend holidays with family and ... " Read moreOctober 2012
- " the hotel was more or less perfect, nice staff,good food and very good cleaning of the rooms. the beach was not that good but ok. Our girl who is 11 ... " Read moreSeptember 2011
- " Good holiday overall. Nice hotel and friendly staff, however the food was very repetitive. Some of the amenities were a bit basic but there was plenty to do around the pool. ... " Read moreSeptember 2011
- " We were at this hotel with my boyfriend to spend part of our Turkey trip last month. We were highly satisfied with very aspect of the hotel during our stay. The food was delicious, the room was large and clean. The entertainment was great, we had so much fun during the ... " Read moreAugust 2011
- " It's a very good hotel, people are very kind and open, the pools are nice and refreshing, the food is great, animation is very funny and the beach is very nice. When we got there, we were upgraded to the ... " Read moreAugust 2011
- " Food and drinks are very good, all kinds of food, but you shouldn't expect a 5star restaurant, because the food is great, but not amazing. " Read moreAugust 2011
- " was in this hotel 4 years ago also and it is as good now as then and can imagine to come here again sometime in the future,the food is varied and good,entertainment is at the highest level we will take with us a very good memory because they ... " Read moreSeptember 2011
- " ... was really nice. We had a great time there! The staff was friendly and helpful. The room we stayed in was spacious and really beautiful. There was a big variety of food at lunch and at dinner. The entertainment was good! I would recommend this hotel if you're looking for a hotel to stay in. " Read moreAugust 2011
- " ... hotel with my boyfriend to spend part of our Turkey trip last month. We were highly satisfied with very aspect of the hotel during our stay. The food was delicious, the room was large and clean. The entertainment was great, we had so much fun during the nights. So, this is a great place if you are looking for a hotel ... " Read moreAugust 2011
- " There were only myself and husband on this trip and our room was huge, we had large double room, large bathroom and a living/dining area room was really turkish but very good. " Read moreAugust 2011
- " Great hotel, we were very pleased. We can recommend the hotel most warmly. The staff was very friendly and accommodating. The rooms were always clean. The food was very delicious and always fresh. " Read moreMay 2011
- " The hotel is very nice! The staff is very friendly. There are a lot of activities. I don't like Turkisch food, but there was always something good to eat. The rooms are very clean and the beds are also good. This was the second time in Orient Palace and I hope there will be ... " Read moreAugust 2011
- " We were at this hotel with my boyfriend to spend part of our Turkey trip last month. We were highly satisfied with very aspect of the hotel during our stay. The food was delicious, the room was large and clean. The entertainment was great, we had so much fun during the nights. So, this is a great place ... " Read moreAugust 2011
- " ... news channel), telephone in the bedroom, living room and bathroom. There was a safe in the wardrobe which you have to pay for but there is also a cabinet with a key lock which we used instead. The room was cleaned every day and was spotless when we arrived. " Read moreJuly 2011
- " The manager and all staff are incredible helpfull. They will do everthing what they can to make your holiday unforgettable. They know many languages and you can always communicate with them. The rooms are cleaned every day. staff always smiling even though sometimes tired. Families with children can feel safe, the ... " Read moreOctober 2012
- " ... i cant remember an will do all they can to help you . the languages can be a problem but they will sort it as they have someone in each department who can communicate in whatever language ... the rooms are cleaned daily an they done a great job for us the laundry service is a god send although i will say ... " Read moreMay 2012
- " ... was fixed before we went back to the room in the evening, The TV didn't have many channels in English but there was Sky News which is always good to keep up with what's going on in the world. The room was cleaned every day no matter what and cleaned to perfection. Absolutely no complaints about the room. " Read moreSeptember 2011
- " ... and personality,reception staff next to useless,the 3 pools were very crowded and unless you were up and doing a German impression ie putting your towel on a sunbed by 7 am you did not get one,the rooms are big and comfortable our maid did a fantastic job.I would give the hotel 3 stars but would not rush ... " Read moreSeptember 2011
- " ... is superb. Bright and sunshiny hotel. The hotel consists of 4 buildings. The territory is big, there are lots of plants and trees. Luxury style of the hotel begins since you walk in it. The rooms are good, clean, in a Turkish style. Some rooms have a magnificent sea view, but you just haven't time ... " Read moreAugust 2011
- " I had there one of the best holidays in my life. A very nice and big room with everything what you need. Also the food and service in the restaurant was sooo good. The ... " Read moreSeptember 2011
- " The size of the room is ok. Due to the fact that there is absolutely no isolation in the walls between the rooms the ... " Read moreJune 2012
- May 2012
- " We had one problem when we arrived at the hotel. They told us that there is no room for us today. They proposed us a small room for one night. Everything's changed when we gave 10 lira tip. Its ok. but they should not play ... " Read moreJuly 2012
- 1 week
- Beach
- Hotel recommended
- 1 week
- Beach
- Hotel recommended
- 1 week
- Other
- Hotel recommended
- 2 weeks
- Beach
- Hotel not recommended
- 1 week
- Beach
- Hotel recommended
Information about ACG Hotels Palace
Hotel amenities
- Luggage room
- Meeting/Banquet Facilities
- Shops in the hotel
- Hairdressers/Beauty salon
- Hotel safe
- Lift
- Air conditioning
- Free parking
- Car park
Room amenities
- Satellite TV
- Minibar
- Minibar: unalcoholic
- Safe
- Balcony
- Bathroom
- Hair dryer
- Electronic room keys
- Wake up call/Alarm clock
Gastronomy
- Restaurant
- Number of restaurants altogether: 1
- Hotel bar
- Breakfast buffet
A choice of sports
- Fitness centre
- Outdoor pool
- Aqua park
- Tennis court
Spa offers
- Spa centre
- Massages
- Sauna
- Number of saunas: 1
Other hotel information
- 24 hour reception
- Evening programs and entertainment
- Babysitting/Child services
- Kids club (6-9 years)
- English
- Express check in and check out
- Eurocard/Mastercard
- Multilingual
- 24 hour security
- Car hire
- Ocean
- Information desk
- Currency exchange
- Children welcome
- Wifi
- Free Wifi access included
- Laundry service































