# 24 of 25 hotels in Alanya

ACG Hotels Palace(5 stars)

Kestel Kasabasi Merkez Mah. View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    2.1
  • Room
    3.2
  • Service
    2.3
  • Location
    2.9
  • Gastronomy
    2.1
  • Sport & Leisure
    2.7

Rating breakdown

  • excellent
    4
  • very good
    1
  • acceptable
    0
  • poor
    4
  • terrible
    13
Read all hotel reviews
Şenol
The hotel is very bad
  • Hotel not recommended
  • Families
  • Business trip
  • August 2015
Animation good dj not be worth very bad very bad customer bathhouse sauna massage 2 star 5 star no meals would be satisfied I do not recommend disturbing stomach be fooled by the hotel's appearance untrained waiters read hotel review
  • Location
    3.8
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Room
    3.5
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    1.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
    Family friendliness
    1.0
  • Gastronomy
    2.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    4.0
  • Service
    2.3
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    2.0
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Nichole
Best hotel in alanya for sure! Please visit
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
I was at this hotel for 2 weeks now in June 2015 . I really liked the hotel and all there staff , service minded people and everyone did my vacation really fun !!! Great rooms ,nice pool ,fantastic food !! I recommend everyone to visit this hotel ! read hotel review
  • Service
    6.0

    Loved the service at this hotel

  • Gastronomy
    6.0

    Perfect I enjoyed it

  • Sport & Leisure
    5.0

    Entertainment day and night

  • Room
    6.0

    Loved the interiors

  • Location
    6.0

    Fantastic !!!

  • Hotel
    6.0

    I was at this hotel for 2 weeks now in June 2015 . I really liked the hotel and all there staff , service minded people and everyone did my vacation really fun !!! Great rooms ,nice pool ,fantastic food !! I recommend everyone to visit this hotel !

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Bobby
Miss the place sooooo much!
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2014
i have been in so much places in the world, but my stay in vietnam and here in alanya was the best of the best!! Gonna go here again about 3 weeks, and i am already exited and will bring all my firends here!! Best Place ever!!!!! Love the staff beccause i am a service minded people and love service and this was the best of the best!!! ..MISS IT SOO MUCH! read hotel review
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
Close
Barbara
The best holiday ever!
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2014
Another holiday at this hotel and another great memories. I always want to go back there and this is probably the best recommendation. unique atmosphere that makes the return to the home are difficult. great staff, great food, lots of entertainment. everything you need to relax. even for very demanding. Children will be safe with animators, adults will rested. I recommend to all undecided, for sure you will not regret!! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about ACG Hotels Palace

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Number of conference and banquet facilities: 1
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Sofa bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Hair dryer

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Hotel bar

A choice of sports

  • Fitness centre
  • Pool
  • Number of slides: 3
  • Aqua park
  • Tennis court
  • Outdoor

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Number of saunas: 1
  • Hammam

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • English
  • Express check in and check out
  • Visa
  • English
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Post service