# 3 of 363 hotels in Hamburg

Fairmont Hotel Vier Jahreszeiten(5 stars)

Neuer Jungfernstieg 9-14 20354 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • A fantastic hotel (4)
    "A fantastic hotel" found in 4 reviews
    • " A fantastic hotel " 
      6
      August 2012
    • " Very beautiful hotel . " 
      5.958333333333333
      August 2012
    • " Very nice hotel with many shops, good traffic connections, opera house nearby. A a top class hotel. This hotel ... " 
      5.958333333333333
      August 2012
    • " Very nice hotel with many shops, good traffic connections, opera house nearby. A a top class hotel . This hotel has its 5 star rating. We would book it again. " 
      5.958333333333333
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.7
  • Service
    5.7
  • Location
    5.9
  • Gastronomy
    5.7
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    69
  • very good
    3
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " A fantastic hotel "  read hotel review
        6
        August 2012
      • " Very beautiful hotel. "  read hotel review
        5.958333333333333
        August 2012
      • " Very nice hotel with many shops, good traffic connections, opera house nearby. A a top class hotel. This hotel ... "  read hotel review
        5.958333333333333
        August 2012
      • " Very nice hotel with many shops, good traffic connections, opera house nearby. A a top class hotel. This hotel has its 5 star rating. We would book it again. "  read hotel review
        5.958333333333333
        August 2012

Beautiful hotel with flair!
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • March 2014
Beautiful hotel with very friendly staff. The breakfast is ok, but not more. The room was stylish furnished and sadly a bit thin. In the bathroom there was a window (not visible from the outside, as completely frosted glass), but no bathtub. But the shower was quite large. Very nice smelling gear without parabens! The food in the restaurant doc cheng's is very delicious and highly recommended. The adjacent bar is very nice and offers many cocktails/longdrinks etc. The only thing really to complain about, was the cleanliness of the bathroom. The heated towel rack was completely dusty and dirty ..., that you better avoided, towels to set. The tiles, holder and türspiegel meadows many stains on. Due to the schmutzansammlung is assume, that there already for weeks not more cleaned. In the restaurant, where you have breakfast, bodenecken and edges so dusty, as well as the door knob. You could see this good, because the morning sun directly on the dirt seemed (otherwise it is rather not so on). For a hotel in this category (leading hotel!) clearly unacceptable and need of improvement. read hotel review
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Andrea
Highly recommended!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2014
Central location, very attentive and friendly staff, restaurant härlin is unsurpassed. We will be back. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Michael und Aenne
At any time gladly.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
We are regular guest and look forward to. Beautiful is the the wohnhalle lounge, in the you with a afteroon tea lovely the soul baumeln left can. We have never rude staff - rather rude guests, where we admire, how quiet staff reacted. The small hotel bar is for an evening drink also very nice. We look forward already to the next stay in 8 weeks. read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    4.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Stephan
Short trip.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
Very pleasant and stylish hotel with excellent service. Bathrooms are from the courtyard unfortunately not opaque, although partly mat. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
Close
Ulrich
The good reputation must always new be earned!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
Usual good hotel but this time with various weaknesses. The front desk was extremely bumpy and cool. Missing here the familiar superiority of the staff. This is too sterile and unemotionally. Unfortunately, late at night turned out, that against explicit request a smoking room was. The breakfast was very uncomfortable, since the air conditioning on full blast and could not be fixed. Despite all: the first hotel in Hamburg especially because of the experienced, veteran porters. read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Service
    3.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    3.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Read all hotel reviews

Information about Fairmont Hotel Vier Jahreszeiten

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel enjoys a perfect location in Hamburg city centre, proudly situated right on the Binnenalster (inner Alster) Lake. The fashionable Hamburg shopping arcades, the State Opera House and Congress Centre are all within walking distance. It lies just a 5-minute drive from Hamburg's central station.
  • The establishment comprises a total of 156 accommodation units. A lobby and a reception are available to guests. Amenities include a safe. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a café and a bar. Guests arriving by car can park their vehicles in the garage (for a fee) or car park (for a fee). Additional services include a babysitting service, a DVD hire service, room service and a laundry. There is a business area with a conference room, a business centre and a fax machine.
  • All accommodation units feature air conditioning, central heating, a kitchen and a bathroom. Most rooms additionally feature a terrace. Each accommodation unit features a double bed or a king-size bed. Cots are available for children. A safe and a minibar also feature. A fridge and tea and coffee making equipment contribute to a comfortable stay. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio, a DVD player and wireless internet access. Slippers are among the comforts offered in the accommodation units. Each of the bathrooms features a shower, a bath, a hairdryer and bathrobes.
  • The terrace is the perfect place to while away the time. A gym, a spa, a sauna, a steam bath, a beauty salon and massage treatments are among the leisure options available.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner and B & B.
  • The following credit cards are accepted in the establishment: American Express, VISA, Diners Club and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Central heating
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Dressing room
  • Wake up call/Alarm clock
  • Connecting rooms
  • Sprinkler system

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service