# 6 of 32 hotels in Makadi Bay

Iberotel Makadi Saraya Palms(4.5 stars)

Madinat Makadi, Safaga Road, P.O. Box 178, Hurghada, Red Sea, Egypt. View on map
Average rating
Recommended
Trend

At a glance

  • Five star hotel (4)
    "Five star hotel" found in 4 reviews
    • " Never again five star hotel is not new " 
      3.1952380952380954
      September 2012
    • " Great hotel , relaxing vacation of the finest quality! " 
      5.328571428571429
      October 2012
    • " ... to on arrival because of of stains on the sheets fresh be changed). However was, in message to the staff, everything immediately dealt with what the tourist didn't bother. All together a really really great vacation ! " 
      5.635714285714286
      September 2012
    • " Great hotel for peace searching " 
      5.390476190476191
      September 2012
  • The food was of a good quality (2)
    "The food was of a good quality" found in 2 reviews
    • " The hotel has not many rooms, these are however all 'very big'. The staff is really completely very friendly and helpful, as well as always make an effort all in all, a pleasant vacation to offer. The food was of a good quality , although the selection is not very plentiful. However there were every day another court. The ... " 
      5.635714285714286
      September 2012
    • " ... russians was. Its location apart from the Strandtrubel and shopping it is to owe that for the Eastern bloc was too quiet. The all-inclusive offer offers everything that your heart could desire. The food is very good even if the selection is not so large like in other hotels we visited. This does not disturb ... " 
      5.390476190476191
      September 2012
  • The rooms are massive (1)
    "The rooms are massive" found in 1 review
    • " The rooms are massive , it is actually studios and suites with a kitchen, living room, bedroom and a large bathroom. ... " 
      5.390476190476191
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.7
  • Service
    5.8
  • Location
    5.1
  • Gastronomy
    5.6
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    381
  • very good
    29
  • acceptable
    9
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

6

The hotel lies in Makadi Bay, very peaceful location. The complex is very new, which one and the rooms look at. With all inclusive you are very well looked after. Also at the beach the hotel offers snacks and drinks for the guests at. Otherwise there are 2 pools and lots of possibilities for exercising. Furthermore at the two pools, snacks, drinks and ice offered. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8333333333333335

The reception was very good. We were greeted with a drinks and we were all in German Daniela ( German guest relations manager) explains. Unfortunately it is the only who speaks German! The other those at the reception were didn't understand what we wanted. Since we had to us with our English push. On the day of arrival we got a room, not at all was okay! Had ground floor, the balcony door of the bedroom schließte not (and on the ground floor can everyone …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " Never again five star hotel is not new "  read hotel review
        3.1952380952380954
        September 2012
      • " Great hotel, relaxing vacation of the finest quality! "  read hotel review
        5.328571428571429
        October 2012
      • " ... to on arrival because of of stains on the sheets fresh be changed). However was, in message to the staff, everything immediately dealt with what the tourist didn't bother. All together a really really great vacation! "  read hotel review
        5.635714285714286
        September 2012
      • " Great hotel for peace searching "  read hotel review
        5.390476190476191
        September 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " The hotel has not many rooms, these are however all 'very big'. The staff is really completely very friendly and helpful, as well as always make an effort all in all, a pleasant vacation to offer. The food was of a good quality, although the selection is not very plentiful. However there were every day another court. The ... "  read hotel review
        5.635714285714286
        September 2012
      • " ... russians was. Its location apart from the Strandtrubel and shopping it is to owe that for the Eastern bloc was too quiet. The all-inclusive offer offers everything that your heart could desire. The food is very good even if the selection is not so large like in other hotels we visited. This does not disturb ... "  read hotel review
        5.390476190476191
        September 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " The rooms are massive, it is actually studios and suites with a kitchen, living room, bedroom and a large bathroom. ... "  read hotel review
        5.390476190476191
        September 2012
    • Bathroom (1)
      Comments related to "Room" found in 1 review
      • " The rooms are massive, it is actually studios and suites with a kitchen, living room, bedroom and a large bathroom. The complex is arranged and made possible a personal contact with the staff. It is not a ... "  read hotel review
        5.390476190476191
        September 2012
Maximilian
Very friendly employees & good to relax
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2014
Very nice hotel, nice room update (booked double room, got a bit suite with 120qm and balcony), very very friendly employees, perfect to relax since the hotel complex with its 6 hotels and the little city (few shops, nice club, few bars and the beach area) is in the middle of nowhere. Good shuttle service, good animation in our hotel and the whole area. Go snorkeling with one of the offered tours. If you wanna go for a quad ride try to get a personal tour. The big tour should not be much cheaper but you are only allowed to ... drive slow in a row with the other 20 participants. Recommended for people searching for chilling holidays. Otherwise try one of the other hotels in the same area, there are a younger people. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Anita
Best place ever
  • Recommended hotel
  • Singles
  • Beach holiday
  • February 2014
Once I visited this place in my life and now I'm sure that I would be back there again. This is very nice place with so beautiful sea shore, warm weather, nice beaches, friendly staff and comfortable hotels. I recommend this place for everybody. It's very nice hotel and I will visit it again for sure )))) read hotel review
  • Room
    6.0

    Sarya Palms is really good hotel. The rooms are so big and nice, cosy and comfortable. Housekeeping - 5+ :)

  • Gastronomy
    6.0

    The kitchen and food - amazing.!!))))

  • Service
    6.0

    The bar is also nice. The bartenders are very attentive and friendly.

  • Hotel
    6.0

    Once I visited this place in my life and now I'm sure that I would be back there again. This is very nice place with so beautiful sea shore, warm weather, nice beaches, friendly staff and comfortable hotels. I recommend this place for everybody. It's very nice hotel and I will visit it again for sure ))))

  • Location
    6.0

    Hotel is quite close to the sea which is pleasure

  • Sport & Leisure
    6.0

    Nice pools, water park, trips to the sea, dolphin trips, snorkeling, diving... That was really nice ))) And especially the most of all I liked the animation and entertainment there. Animators are so fun and friendly.

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Sandra
Wonderful holiday with friends - I'll be back!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2013
A great big thank you to the entire hotel team for a wonderful 'holiday with friends'. The hotel is great and I can recommend this with a clear conscience! The rooms are massive, as a single occupant I had a bathroom, bedroom and a living and dining room plus kitchen! The hotel staff were very courteous, very helpful and friendly! It is possible to enjoy the peace by the pool or have fun at the entertainment pool without being 'pushed' if you just want to read in peace, (as it often is in other hotels). Thanks to Mahmoud, 'Joe' and ... Ahmed from the entertainment there! A special mention to the kitchen and the restaurant staff who always had a smile on their face every day - special thanks here to Elsayed, Waleed and Ali for their warm support! The chef even took food requests for the next day but it wasn't necessary - super delicious food! Overall a very nice and friendly atmosphere in the entire hotel! Conclusion: I have travelled to Egypt several times a year for a good 10 years and this hotel was one of the ones I liked best - thank you! I would gladly come again and will definitely come again next year! read hotel review
  • Location
    5.3
    Distance to the beach
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Andreas
Saraya Palms for the 2nd time and the third is following...
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
This was our 2nd stay at the Saraya Palms, it looks like we will have 3rd time. We value the familiar complex, the tranquility, the cleanliness, the personal contact. This time we noticed that everything doesn't run so smoothly because of the new travel warnings. The hotel had just opened 2 days before our arrival. Nevertheless, everyone was extremely motivated, helpful and very friendly. Just the pool was very cold so we couldn't really relax and swim in it for long. And reasonable warm water would have been particularly good for the kids. Service dealing with the room, pool and ... reception was perfect as always. Complaints were immediately accepted and fixed, wishes were fulfilled. We love the hotel. As already mentioned, we will come again, we like to here so much that we plan on having a short stay, because we can relax wonderfully here. Thank you to the entertainment team who tried really hard and took such care of our children. See you soon. read hotel review
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    3.3
    Distance to the beach
    3.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Herbert
Super vacation as with friends.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The Saraya palms is a beautiful hotel with several units (very pleasant) around the two pools laid out. It is situated right next to a golf course, all rooms have a view on one of the pools and on the golf course. Unfortunately, during our stay only about 30 guests in the house. From the current political unrest were to no time what to feel. We are now already for the 6 time (this year to 2 time) in Egypt and to be able only everyone to a holiday in Egypt rates. We were allowed in hotel palms again the ... friendly and always helpful treatment by the staff. read hotel review
  • Service
    6.0

    The staff was always friendly and helpful. Almost all employees spoke german which makes it so good as no communication difficulties gave. I would like to highlight especially our waiter esrayed the always had a smile on their faces, always friendly at any time of day was without being pushy. I would also like to our barkeepe soliman at the pool bar praise, the us at the pool with drinks provide. The always tried hard, that we always something to drink. During our stay we were always again by the managers asked, if everything was to our satisfaction is.

  • Sport & Leisure
    5.0

    Unfortunately there were only very few guests at the pool. Still tried our entertainers Joe, Mahmoud and Ahmed an animation program spread out over the whole day. We met all very friendly and open-minded ' friends' know, of which the parting at the end was hard. They stayed in the evening always to the end with their guests, which makes it many interesting conversations about the country and people from Egypt gave.

  • Gastronomy
    6.0

    Although during our stay only about 30 guests were in the house, you could about the selection of the meals not complain. Both the quality and taste of the food was excellent. The chef even offered wishes to be heard, it would us this food the next day to prepare.

  • Location
    5.0

    The hotel líegt about 800 metres away from the beach, there was regularly at short intervals a shuttle bus to the beach. The location of the hotel is wonderful in spite of the distance to the beach. Great vacation - and real relaxation atmosphere.

  • Hotel
    5.0

    The Saraya palms is a beautiful hotel with several units (very pleasant) around the two pools laid out. It is situated right next to a golf course, all rooms have a view on one of the pools and on the golf course. Unfortunately, during our stay only about 30 guests in the house. From the current political unrest were to no time what to feel. We are now already for the 6 time (this year to 2 time) in Egypt and to be able only everyone to a holiday in Egypt rates. We were allowed in hotel palms again the friendly and always helpful treatment by the staff.

  • Room
    4.0

    We had for our vacation a low-cost room. , which one of the smaller studios got. During our stay we were given (because of the low occupancy) from the house keeping manager a private tour by various studios and suites (which huge were). You have perhaps already at the beginning of a larger room can offer, since the hotel was only little occupied had. Later it was a move to another apartment offered, but we wanted to take this effort not to purchase hehmen. The cleaning of the room was not bad, here you could be but a little repair (mirror in the bathroom was despite several stains not cleaned)

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Information about Iberotel Makadi Saraya Palms

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand) < 50 km
  • What the hotel offers
    Iberotel Makadi Saraya Palms The 5 star Iberotel Makadi Saraya Palms in Hurghada, on Egypt's Red Sea coast, is an apartment hotel that attracts families and golfing enthusiasts. Hotel in general Iberotel Makadi Saraya Palms has 102 air-conditioned guestrooms, all of which have a furnished balcony or terrace. There is an onsite bar and restaurant, and an outdoor pool and Spa. WiFi is available in all areas (fees may apply) and rooms are non-smoking throughout. Facilities are provided for disabled guests, including lifts. Check in at the 24hr front desk from 2pm, check out by noon.
  • Location
    Iberotel Makadi Saraya Palms is set within the 18 hole Makadi Championship Golf Course, which overlooks the Red Sea, and is just 1 km from the beach. The popular shopping district of the Souk Makadi is within a10 minute walk of the hotel. Hurghada International Airport (HRG) is 23km away, which is about a 30 minute drive. The hotel offers airport transfers (surcharges apply) and local taxis are readily available. Rooms Iberotel Makadi Saraya Palms consists of 10 low-rise, three storey buildings clustered around the swimming pool and pool bar. Each apartment features a living room with dining area, kitchenette with fridge, and a furnished balcony or terrace. A flat-screen TV and minibar are also included. Gastronomy Guests at the Iberotel Makadi Saraya Palms have self-catering facilities within their apartments, and access to local supermarkets for provisions. There is also an onsite restaurant which serves a breakfast, lunch and dinner buffet. There are many cafes and restaurants close by in Madinat Makadi, offering a wide range of local and international cuisine.
  • Leisure
    Iberotel Makadi Saraya Palms is just one minute away from a full 18-hole championship golf course. There are also 2 large swimming pools; one is heated during the winter months. Children have their own play area. The resort provides sauna, Jacuzzi and gym facilities. Massage and beauty treatments are also available. The local area offers many opportunities for diving and snorkelling enthusiasts. The resort can arrange sight-seeing tours and car hire. Services The hotel tour desk offers travel and tour information, currency exchange, car and cycle hire, and luggage storage. Free parking is possible on site. Pets are not allowed.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

  • What the hotel offers
    Iberotel Makadi Saraya Palms offers a luxurious collection of spacious studios and suites close to the executive 9-hole practice golf course at Madinat Makadi Resort. Located just 30 km south of Hurghada airport, it is 1 km from the beach and only minutes away from Madinat Makadi and a full 18 hole championship golf course. The perfect choice for families seeking a flexible holiday. The accommodation is also ideal for groups of golfers. Iberotel Makadi Saraya Palms combine proximity to various amenities with privacy and comfort. Consisting of 10 low rise three storey buildings clustered in 2 semi circular groups, each one consisting of 5 buildings huddled around a swimming pool and pool bar in their centre. If golf is not your thing, you can swim or snorkel in the warm and magnificent Red Sea or simply relax on the stunning beaches of Makadi Bay, explore the desert and mountains or stroll through the Souk Makadi complex with a variety of restaurants and shops at the heart of the development.
  • Location
    Madinat Makadi, Safaga Road, P.O. Box 178, Hurghada, Red Sea, Egypt.
  • Accommodation
    Iberotel Makadi Saraya Palms offers 102 spacious, fully equipped and luxuriously furnished apartments and studios that can comfortably accommodate from two to six people. All apartments and studios are equipped with the latest kitchen facilities and equipment giving the total flexibility of a self catering holiday with all the facilities of Madinat Makadi, right at your doorstep.
  • Food and Drink
    • Safari Restaurant is the main restaurant offering Breakfast, lunch & dinner, offering international & national cuisine along with theme night’s buffet Open from 7:00 to 10:30 • Zamia Cocktail Bar is the main bar offering a wide range of cocktail & Mocktail – International & local mix drinks Open from 9:00 to 22:00 (the lounge bar will be till midnight) • Coco Pool Bar Swim & drink concept wide range of soft drinks & refreshing cocktail prepared with a lot of creativity & love Open from 9:00 until Sunset Guests can enjoy the convenience of a pre-paid dining at one of the selected restaurants within Madinat Makadi. • Amaya – Indian à la carte Restaurant *** • Sofra Restaurant - Oriental à la carte Restaurant *** • Le Grill - Barbeque à la carte Restaurant *** • Makai Tukai - Asian à la carte Restaurant *** • Nino's - Italian à la carte Restaurant *** • Beach Restaurant – Mediterranean à la carte Restaurant ***
  • Leisure
    • Two swimming pools ( one is heatable during winter) • Internet services* • Meeting and conference facilities available in Madinat Makadi* • Car rental and tour excursion* • Club house available at Jaz Makadi Bayview Hotel & Golf Resort • Spa and wellness at Jaz Makadi Star & Spa* • Doctor and clinic on site* • 18 hole par 72 championship golf course* • 9 hole par executive golf course* • Driving range* • Club house and pro shop at Jaz Makadi Bayview Hotel & Golf Resort* • Three championship practice holes Par 3, 4 and 5 • Kids’ club
  • Other facilities and services
    Facilities are excellent, including a main restaurant, an a la carte Restaurant at the nearby Jaz Makadi Bayview Hotel & Golf Resort, two pool bars and a cocktail bar. Guests can take an evening off self-catering and dine out in a selected range of the excellent local Madinat Makadi restaurants. Two swimming pools one of which is heatable dring winter time are at your disposal with free sun beds and umbrellas. For your convenience, internet services are available as well as car rental and tour excursion booking within the reception area. There is an in house doctor, in addition to fitness and health facilities that include a sauna and Jacuzzi, steam bath and massage treatments available in the nearby Jaz Makadi Star & Spa, which are available at an extra charge. The nearby Souk Makadi is within walking distance of the suites and offers an array of souvenir shops, boutiques, cafes, bars and a small supermarket for all the holiday essentials. Of course, there is also the Golf Club House and a Pro Shop located in the nearby Jaz Makadi Bayview Hotel & Golf Resort.

Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Library
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Cash machine on site
  • Hotel safe
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Private entrance
  • Dressing room
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Vegetarian dishes
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court
  • Outdoor
  • Horse riding

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: open
  • English
  • Early check in
  • Late check out
  • Airport transfer
  • City
  • Eurocard/Mastercard
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service