# 8 of 34 hotels in Makadi Bay

Jaz Makadi Saraya Palms(4.5 stars)

Madinat Makadi, Safaga Road, P.O. Box 178, Hurghada, Red Sea, Egypt. View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.6
  • Service
    5.7
  • Location
    5.0
  • Gastronomy
    5.5
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    312
  • very good
    41
  • acceptable
    4
  • poor
    2
  • terrible
    0
Read all hotel reviews

The most helpful positive review

6

The hotel lies in Makadi Bay, very peaceful location. The complex is very new, which one and the rooms look at. With all inclusive you are very well looked after. Also at the beach the hotel offers snacks and drinks for the guests at. Otherwise there are 2 pools and lots of possibilities for exercising. Furthermore at the two pools, snacks, drinks and ice offered. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8333333333333335

The reception was very good. We were greeted with a drinks and we were all in German Daniela ( German guest relations manager) explains. Unfortunately it is the only who speaks German! The other those at the reception were didn't understand what we wanted. Since we had to us with our English push. On the day of arrival we got a room, not at all was okay! Had ground floor, the balcony door of the bedroom schließte not (and on the ground floor can everyone …  read hotel review

read more Acceptable, Poor, Terrible reviews
Sven
Best hotel with best animation team
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
We are very happy to be in this hotel, we have been there for 1 week and it was one of the best week for us.. Thanks to the animation team who made our vacation better, thanks to Shady, Sandra, Rio and Olga, they are the best. For sure we will come back. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Sandra
Great, relaxed vacation
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
Once we visited this place in our life and now we are sure that we would be back there again. This is very nice place with so beautiful sea shore, warm weather, nice beaches, very friendly staff and comfortable hotel. Saraya Palms is a really good boutique hotel. The rooms are so big and nice, cosy and comfortable. Housekeeping - 5+ The kitchen and food buffet variaty choise - amazing.! The bar above the restaurant is also nice for a cocktail after a great swimming or excursion day. We loved the view over the golf park. The bartender Salama ... is very attentive and friendly. Nice swimming pools, very friendly staff everywhere multi languages capability available which we think is really important. Most of all we would like to say a big thank you for Mr Hany your management team member who was very friendly, calm, professional with dealing and fixing our concerns, wishes and desires that we faced during our stay there. We were impressed how fast he could handle it and it made us happy once again we are sure we choose the best hotel for our Egypt holidays thanks again a lot Mr Hany hope to see you again in October. I recommend this place for everybody. We will visit it again for sure P.S. My wife was so happy about the Bday dinner invitation in Steigenberger and great service there also. We wish all travellers a great experience in this hotel like we had. read hotel review
  • Gastronomy
    6.0

    Very clean our friendly waiter Elsayed in the restaurant was increddible we didn't need to order he know already what we are drinking and it was always ready for us.

  • Service
    6.0

    Mr Hany made our stay most welcomed and enjoyable with his friendly way to ask about our stay how we feel if we need something...we feel that he wants to make the best for his guests and takes care about guest satisfaction which is not everywhere in Egypt hotels ..that's why we feel Saraya Palms best of all with his well served friendly staff.

  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0

    Everything was perfect A|C working mini bar filled up, clean specious suite ..friendly housekeeping cleaning staff.

  • Location
    5.6

    We used mostly the pool area but also the makadi beach area by shuttle bus.

  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
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Tania
Amazing holiday, great animation
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
I liked this hotel very much. Accommodation is good, food is good and animation Team is great. Always powerful and funny. I would like to thank Sandra from animation Team the most. Big thanks to animation team and management team of the hotel for making our stay so good read hotel review
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
Masha
Fantastic week & animation team
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
I would recommend this hotel to anyone, it was really nice and everyone was very friendly and glad to help. The animation team were the best, .all of them very good with lovely night shows...staff of the hotel make all the time great service with smiling all the time..food was so testy in restaurant. every thing was perfect to have good holiday in this hotel.. we can't wait to come back read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
Daniel
Nice holiday with a friend
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
It was all very clean, the beach is very near to the hotel, Animation team was great, food tastes good. But i think this hotel is better for families or couples than for holiday with a friend. But it was a nice week and I would come again. read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.8
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Daniel
First big joyful family holiday in Egypt
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2015
We were a little bit sceptic about traveling to Egypt with two little children, but we were well surprised how friendly everybody was. We also enjoyed the international and local food, especially the desert ;-) The garden and pool of the hotel is really beautiful and the suite was a real big flat (true 275m^2). The animation team was so kind to the kids and they enjoyed it. We cold recommend Egypt, the area Makadi and the Hotel saraya palms. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Diana
Great hotel for relaxing
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2015
Very nice, well-maintained complex... great service. Great food. The spa in the complex is awesome. read hotel review
Christin
Pure relaxation, we will be back
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2014
Super hotel to relax in. Hardly any children and no Russians. All the staff are very nice and helpful. There is plenty of food and it always tasted very good! The rooms are clean and huge. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
Close
Maximilian
Very friendly employees & good to relax
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2014
Very nice hotel, nice room update (booked double room, got a bit suite with 120qm and balcony), very very friendly employees, perfect to relax since the hotel complex with its 6 hotels and the little city (few shops, nice club, few bars and the beach area) is in the middle of nowhere. Good shuttle service, good animation in our hotel and the whole area. Go snorkeling with one of the offered tours. If you wanna go for a quad ride try to get a personal tour. The big tour should not be much cheaper but you are only allowed to ... drive slow in a row with the other 20 participants. Recommended for people searching for chilling holidays. Otherwise try one of the other hotels in the same area, there are a younger people. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Anita
Best place ever
  • Recommended hotel
  • Singles
  • Beach holiday
  • February 2014
Once I visited this place in my life and now I'm sure that I would be back there again. This is very nice place with so beautiful sea shore, warm weather, nice beaches, friendly staff and comfortable hotels. I recommend this place for everybody. It's very nice hotel and I will visit it again for sure )))) read hotel review
  • Room
    6.0

    Sarya Palms is really good hotel. The rooms are so big and nice, cosy and comfortable. Housekeeping - 5+ :)

  • Gastronomy
    6.0

    The kitchen and food - amazing.!!))))

  • Service
    6.0

    The bar is also nice. The bartenders are very attentive and friendly.

  • Hotel
    6.0

    Once I visited this place in my life and now I'm sure that I would be back there again. This is very nice place with so beautiful sea shore, warm weather, nice beaches, friendly staff and comfortable hotels. I recommend this place for everybody. It's very nice hotel and I will visit it again for sure ))))

  • Location
    6.0

    Hotel is quite close to the sea which is pleasure

  • Sport & Leisure
    6.0

    Nice pools, water park, trips to the sea, dolphin trips, snorkeling, diving... That was really nice ))) And especially the most of all I liked the animation and entertainment there. Animators are so fun and friendly.

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Read all hotel reviews

Information about Jaz Makadi Saraya Palms

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand)
  • What the hotel offers
    Iberotel Makadi Saraya Palms The 5 star Iberotel Makadi Saraya Palms in Hurghada, on Egypt's Red Sea coast, is an apartment hotel that attracts families and golfing enthusiasts. Hotel in general Iberotel Makadi Saraya Palms has 102 air-conditioned guestrooms, all of which have a furnished balcony or terrace. There is an onsite bar and restaurant, and an outdoor pool and Spa. WiFi is available in all areas (fees may apply) and rooms are non-smoking throughout. Facilities are provided for disabled guests, including lifts. Check in at the 24hr front desk from 2pm, check out by noon.
  • Location
    Iberotel Makadi Saraya Palms is set within the 18 hole Makadi Championship Golf Course, which overlooks the Red Sea, and is just 1 km from the beach. The popular shopping district of the Souk Makadi is within a10 minute walk of the hotel. Hurghada International Airport (HRG) is 23km away, which is about a 30 minute drive. The hotel offers airport transfers (surcharges apply) and local taxis are readily available. Rooms Iberotel Makadi Saraya Palms consists of 10 low-rise, three storey buildings clustered around the swimming pool and pool bar. Each apartment features a living room with dining area, kitchenette with fridge, and a furnished balcony or terrace. A flat-screen TV and minibar are also included. Gastronomy Guests at the Iberotel Makadi Saraya Palms have self-catering facilities within their apartments, and access to local supermarkets for provisions. There is also an onsite restaurant which serves a breakfast, lunch and dinner buffet. There are many cafes and restaurants close by in Madinat Makadi, offering a wide range of local and international cuisine.
  • Leisure
    Iberotel Makadi Saraya Palms is just one minute away from a full 18-hole championship golf course. There are also 2 large swimming pools; one is heated during the winter months. Children have their own play area. The resort provides sauna, Jacuzzi and gym facilities. Massage and beauty treatments are also available. The local area offers many opportunities for diving and snorkelling enthusiasts. The resort can arrange sight-seeing tours and car hire. Services The hotel tour desk offers travel and tour information, currency exchange, car and cycle hire, and luggage storage. Free parking is possible on site. Pets are not allowed.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel description

Hotel description

  • What the hotel offers
    Iberotel Makadi Saraya Palms offers a luxurious collection of spacious studios and suites close to the executive 9-hole practice golf course at Madinat Makadi Resort. Located just 30 km south of Hurghada airport, it is 1 km from the beach and only minutes away from Madinat Makadi and a full 18 hole championship golf course. The perfect choice for families seeking a flexible holiday. The accommodation is also ideal for groups of golfers. Iberotel Makadi Saraya Palms combine proximity to various amenities with privacy and comfort. Consisting of 10 low rise three storey buildings clustered in 2 semi circular groups, each one consisting of 5 buildings huddled around a swimming pool and pool bar in their centre. If golf is not your thing, you can swim or snorkel in the warm and magnificent Red Sea or simply relax on the stunning beaches of Makadi Bay, explore the desert and mountains or stroll through the Souk Makadi complex with a variety of restaurants and shops at the heart of the development.
  • Location
    Madinat Makadi, Safaga Road, P.O. Box 178, Hurghada, Red Sea, Egypt.
  • Accommodation
    Iberotel Makadi Saraya Palms offers 102 spacious, fully equipped and luxuriously furnished apartments and studios that can comfortably accommodate from two to six people. All apartments and studios are equipped with the latest kitchen facilities and equipment giving the total flexibility of a self catering holiday with all the facilities of Madinat Makadi, right at your doorstep.
  • Food and Drink
    • Safari Restaurant is the main restaurant offering Breakfast, lunch & dinner, offering international & national cuisine along with theme night’s buffet Open from 7:00 to 10:30 • Zamia Cocktail Bar is the main bar offering a wide range of cocktail & Mocktail – International & local mix drinks Open from 9:00 to 22:00 (the lounge bar will be till midnight) • Coco Pool Bar Swim & drink concept wide range of soft drinks & refreshing cocktail prepared with a lot of creativity & love Open from 9:00 until Sunset Guests can enjoy the convenience of a pre-paid dining at one of the selected restaurants within Madinat Makadi. • Amaya – Indian à la carte Restaurant *** • Sofra Restaurant - Oriental à la carte Restaurant *** • Le Grill - Barbeque à la carte Restaurant *** • Makai Tukai - Asian à la carte Restaurant *** • Nino's - Italian à la carte Restaurant *** • Beach Restaurant – Mediterranean à la carte Restaurant ***
  • Leisure
    • Two swimming pools ( one is heatable during winter) • Internet services* • Meeting and conference facilities available in Madinat Makadi* • Car rental and tour excursion* • Club house available at Jaz Makadi Bayview Hotel & Golf Resort • Spa and wellness at Jaz Makadi Star & Spa* • Doctor and clinic on site* • 18 hole par 72 championship golf course* • 9 hole par executive golf course* • Driving range* • Club house and pro shop at Jaz Makadi Bayview Hotel & Golf Resort* • Three championship practice holes Par 3, 4 and 5 • Kids’ club
  • Other facilities and services
    Facilities are excellent, including a main restaurant, an a la carte Restaurant at the nearby Jaz Makadi Bayview Hotel & Golf Resort, two pool bars and a cocktail bar. Guests can take an evening off self-catering and dine out in a selected range of the excellent local Madinat Makadi restaurants. Two swimming pools one of which is heatable dring winter time are at your disposal with free sun beds and umbrellas. For your convenience, internet services are available as well as car rental and tour excursion booking within the reception area. There is an in house doctor, in addition to fitness and health facilities that include a sauna and Jacuzzi, steam bath and massage treatments available in the nearby Jaz Makadi Star & Spa, which are available at an extra charge. The nearby Souk Makadi is within walking distance of the suites and offers an array of souvenir shops, boutiques, cafes, bars and a small supermarket for all the holiday essentials. Of course, there is also the Golf Club House and a Pro Shop located in the nearby Jaz Makadi Bayview Hotel & Golf Resort.

Amenities

Hotel amenities

  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Cash machine on site
  • Hotel safe
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Private entrance
  • Dressing room
  • Wake up call/Alarm clock
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Vegetarian dishes
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Aqua park
  • Tennis court
  • Number of tennis courts: 1
  • Outdoor

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Number of saunas: 1

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Non-hotel guests can/cannot access the area: open
  • English
  • Early check in
  • Honeymoon
  • Late check out
  • Airport transfer
  • Visa
  • English
  • 24 hour security
  • Ticket service
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Post service