# 149 of 370 hotels in Hamburg

Hotel Mercure Hamburg Arena(3 stars)

Kieler Straße 333 22525 Hamburg Show map
Hotel Pictures - Hotel Mercure Hamburg Arena
Average
Recommended
Trend

At a glance

  • Very satisfied (15)
    "Very satisfied" found in 19 reviews
    • " Very satisfied ! " 
      5.2
      September 2011
    • " Very recommendable. Value for money voices perfect. Great breakfast buffet, prior with public transportation very ... " 
      5.866666666666666
      August 2012
    • " The hotel is on a busy main street. Therefore quite loud. For the two days OK, but more also not. The room was really dark. The cleanliness was OK . Parking spaces direct behind the hotel. ( however subject to a charge). " 
      3.305555555555556
      August 2012
    • " The hotel owns meanwhile only three stars, but an four star hotel advertised. The bathroom is for people over 180 centimeters not suitable, since only bath with ... " 
      3.125
      June 2012
    • " A very nice hotel for a short visit in Hamburg. All of the staff were friendly and the rooms were clean. The bus ... " 
      5.050000000000001
      August 2012
    • " Although we only stayed two nights, but we can only say that everything was very clean . The train was ten minutes to walk but a short walk does not hurt. Parking cost 8 euros a day ... " 
      5.25
      July 2011
    • " Great city hotel ! Happily time and time again! " 
      5.25
      July 2012
    • " A very good hotel " 
      4.694444444444445
      July 2012
    • " ... positively surprised been. The staff were very friendly. The feeling, the right hotel selected to have confirmed you when entering the hotel room. We had a standard room booked. The room is very modern decor. One saw, that for example the corner cab with the mini bar somewhat older is, however ... " 
      4.694444444444445
      July 2012
    • " ... these furniture was very good, with the new, modern furniture combined and thereby again very chic! The bathroom is not so big, but for a city hotel absolutely normal and sufficient. It was all very clean and well-kept . In the morning we were greeted by an breakfast 'spoils', that we (as Reiseerfahrene ) in such ... " 
      4.694444444444445
      July 2012
    • " ... only small drawback is the location of the hotel. One is with the S-Bahn-line 3 quickly on the reeperbahn/piers, main station etc. But to S-Bahn-station about 800 meters footpath. But if you a beautiful hotel good price like, you can gladly take on. The staff were very friendly. " 
      4.694444444444445
      July 2012
    • " ... small, but had everything you need. Have a unique specimen discovered, room bed on 'roles', if you want to short into town want to go ☺ fun aside, room was clean freshly aired and also otherwise in good condition . From the breakfast we were a bit disappointed.' rich buffet from 6:30 until 10:30! At the ... " 
      4.5
      March 2012
    • " Great hotel , again at any time! " 
      5.625
      February 2012
    • " Nice hotel " 
      5.6
      September 2012
    • " Nice hotel . Room clean and designed with much attention to detail. With a tv, hair dryer, mini bar, ... " 
      5.6
      September 2012
  • The reception staff were very friendly (9)
    "The reception staff were very friendly" found in 9 reviews
    • " ... no comparison to the other Mercure -hotels in Hamburg. Except for the front desk area the hotel makes a slightly 'attacked' impression; by the location on a busy main road is it quite loud. The reception staff were very friendly and competent - the exact opposite from the staff in the breakfast room. The price for the ... " 
      3.5333333333333337
      April 2012
    • " ... tiles in the bathroom looked like from the achzigern, but that was all of criticism. It was nothing broken or stained. Carpet, walls, curtains, towels, bed, everything was okay 5) access: Yes, the service was excellent . Bus is a pure disaster. Takes a lot to long train goes, but you must still ten minutes ... " 
      4.55
      September 2011
    • " A very nice hotel for a short visit in Hamburg. All of the staff were friendly and the rooms were clean. The bus station is also in the immediate area. Recommendable. " 
      5.050000000000001
      August 2012
    • " Much better than expected! Very friendly staff ! Small sweet rooms and very good breakfast! The no luxury hotel is, should any when booking be ... " 
      5.25
      July 2012
    • " ... ) had the hotel for a vorübernachtung following our cruise from Hamburg booked. We were already in the entrance hall/ front desk the bright, friendly atmosphere positively surprised been. The staff were very friendly . The feeling, the right hotel selected to have confirmed you when entering the hotel room. We ... " 
      4.694444444444445
      July 2012
    • " ... with the S-Bahn-line 3 quickly on the reeperbahn/piers, main station etc. But to S-Bahn-station about 800 meters footpath. But if you a beautiful hotel good price like, you can gladly take on. The staff were very friendly . " 
      4.694444444444445
      July 2012
    • " ... known not be argued. The breakfast for 12,50 euros is such a habit many guests remain entertained for the, the coffee you have to get on the machines, that is standard no more, but also no less. The staff was very friendly but not always competent. The fitness center is a small cellar room with three or four devices, ... " 
      3.7222222222222228
      December 2011
    • " Nice hotel. Room clean and designed with much attention to detail. With a tv, hair dryer, mini bar, ironing board, safe, kettle etc. Breakfast was very good. Front desk very helpful and friendly . Gladly I come back! " 
      5.6
      September 2012
    • " the staff are friendly and accommodating. With questions to planning from the daily organization we got good tips. " 
      5.2
      February 2012
  • Great breakfast (4)
    "Great breakfast" found in 4 reviews
    • " Very recommendable. Value for money voices perfect. Great breakfast buffet, prior with public transportation very pleasant. Connections to the center very simple... " 
      5.866666666666666
      August 2012
    • " Much better than expected! Very friendly staff! Small sweet rooms and very good breakfast ! The no luxury hotel is, should any when booking be clear, so expectations somewhat descend ... " 
      5.25
      July 2012
    • " ... you can see it on the photo. The furniture, especially the desk, were broken. The small bathroom has a shower felt on 1.2 square with warm (not hot) water, the light was also only just enough. The breakfast was very good , if also in the small breakfast room there was a lot to high volume. For this room we got our ... " 
      3.8333333333333335
      May 2011
    • " ... the not only large people) is totally dusty. I not to the smallest corner but what you directly, should already be clean. The rooms are very worn, however on its own enough for a city break. The breakfast was excellent . Everything there and the plentiful. Perhaps we should Klopapierrollensystem review ;-) Every ... " 
      3.9
      August 2012
  • Small bathroom (2)
    "Small bathroom" found in 2 reviews
    • " ... what you probably hear with the windows closed would not. The bed was offered us without the other facilities, you can see it on the photo. The furniture, especially the desk, were broken. The small bathroom has a shower felt on 1.2 square with warm (not hot) water, the light was also only just enough. ... " 
      3.8333333333333335
      May 2011
    • " Bar and front desk areas are modern, the hotel itself is a bit getting old and needs to be renovated.. Rooms are a reasonable size with two large beds, LCD tv, mini bar and relatively small bathroom . I did not find noise pollution though it is on a large main street. There was a great ... " 
      3.8833333333333337
      December 2011
  • The rooms are badly soundproofed (1)
    "The rooms are badly soundproofed" found in 1 review
    • " - the pictures see on the website is 100% better than the reality - the rooms are not like that clean like one it from a hotel wishes - the rooms are badly soundproofed , so that every door on the floor and every construction can hear " 
      3.25
      May 2012
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.1
  • Room
    4.0
  • Service
    4.7
  • Location
    4.1
  • Gastronomy
    4.5
  • Sport
    3.2

Rating breakdown

  • Excellent
    24
  • Very Good
    10
  • Acceptable
    20
  • Poor
    8
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

4.55
1 out of 1 people found this review helpful

After all the negative reviews I had read, I hated it in this hotel to spend my business. However, it was absolutely Okay, so I would not like to write here, as I am so certain statements.A) noise: I had a window in the side wing. I slept with the windows opened and no problems at all seven, eight hour nights sleep. Wants to be called: for people with a normal sleep there are no problems.Two) beds: Yes, the beds are very soft. Too soft for my taste, but I …  read more

The most helpful critical review

3.5416666666666665
1 out of 1 people found this review helpful

The hotel lies at a busy street nearby the arena stellingen. A bus stop is located about 100 meters away from the hotel, a aral -gas station opposite of the hotel. Already from the outside works the building easy run down. The sight surprised, like you hardly believe, that this hotel the standard of a Mercure-hotels were can. It does not! During lobby and front desk still quite acceptable, this already for the corridor to the rooms not to. But later, init …  read more

Summary of guest reviews by categories

  • " Very satisfied! "  Read more
    5.2
    September 2011
  • " Very recommendable. Value for money voices perfect. Great breakfast buffet, prior with public transportation very ... "  Read more
    5.866666666666666
    August 2012
  • " The hotel is on a busy main street. Therefore quite loud. For the two days OK, but more also not. The room was really dark. The cleanliness was OK. Parking spaces direct behind the hotel. ( however subject to a charge). "  Read more
    3.305555555555556
    August 2012
  • " The hotel owns meanwhile only three stars, but an four star hotel advertised. The bathroom is for people over 180 centimeters not suitable, since only bath with ... "  Read more
    3.125
    June 2012
  • " A very nice hotel for a short visit in Hamburg. All of the staff were friendly and the rooms were clean. The bus ... "  Read more
    5.05
    August 2012
  • " Although we only stayed two nights, but we can only say that everything was very clean. The train was ten minutes to walk but a short walk does not hurt. Parking cost 8 euros a day ... "  Read more
    5.25
    July 2011
  • " Great city hotel! Happily time and time again! "  Read more
    5.25
    July 2012
  • " A very good hotel "  Read more
    4.694444444444445
    July 2012
  • " ... positively surprised been. The staff were very friendly. The feeling, the right hotel selected to have confirmed you when entering the hotel room. We had a standard room booked. The room is very modern decor. One saw, that for example the corner cab with the mini bar somewhat older is, however ... "  Read more
    4.694444444444445
    July 2012
  • " ... these furniture was very good, with the new, modern furniture combined and thereby again very chic! The bathroom is not so big, but for a city hotel absolutely normal and sufficient. It was all very clean and well-kept. In the morning we were greeted by an breakfast 'spoils', that we (as Reiseerfahrene ) in such ... "  Read more
    4.694444444444445
    July 2012
  • " ... only small drawback is the location of the hotel. One is with the S-Bahn-line 3 quickly on the reeperbahn/piers, main station etc. But to S-Bahn-station about 800 meters footpath. But if you a beautiful hotel good price like, you can gladly take on. The staff were very friendly. "  Read more
    4.694444444444445
    July 2012
  • " ... small, but had everything you need. Have a unique specimen discovered, room bed on 'roles', if you want to short into town want to go ☺ fun aside, room was clean freshly aired and also otherwise in good condition. From the breakfast we were a bit disappointed.' rich buffet from 6:30 until 10:30! At the ... "  Read more
    4.5
    March 2012
  • " Great hotel, again at any time! "  Read more
    5.625
    February 2012
  • " Nice hotel "  Read more
    5.6
    September 2012
  • " Nice hotel. Room clean and designed with much attention to detail. With a tv, hair dryer, mini bar, ... "  Read more
    5.6
    September 2012
  • " ... on which one top could see, if one the stairs down (and the not only large people) is totally dusty. I not to the smallest corner but what you directly, should already be clean. The rooms are very worn, however on its own enough for a city break. The breakfast was excellent. Everything there and ... "  Read more
    3.9
    August 2012
  • " Nice Mercure typical room, however very small. However it should for one night absolutely be OK. The location of the hotel is good, one can everything necessary Fußläufi reach. The room is clean, the bathroom oK, but also ... "  Read more
    5
    March 2012
  • " ... not the greatest and often it was missed glasses/cutlery or drinks tissues. the staff the hotel was therefor in general right friendly and used in hotel hubertushof. Another downside, is that the hotel is very remote from the public transport is, however just at a large street. if you want a car during the ... "  Read more
    3.0833333333333335
    January 2012
  • " ... no comparison to the other Mercure -hotels in Hamburg. Except for the front desk area the hotel makes a slightly 'attacked' impression; by the location on a busy main road is it quite loud. The reception staff were very friendly and competent - the exact opposite from the staff in the breakfast room. The price for the ... "  Read more
    3.5333333333333328
    April 2012
  • " ... tiles in the bathroom looked like from the achzigern, but that was all of criticism. It was nothing broken or stained. Carpet, walls, curtains, towels, bed, everything was okay 5) access: Yes, the service was excellent. Bus is a pure disaster. Takes a lot to long train goes, but you must still ten minutes ... "  Read more
    4.55
    September 2011
  • " A very nice hotel for a short visit in Hamburg. All of the staff were friendly and the rooms were clean. The bus station is also in the immediate area. Recommendable. "  Read more
    5.05
    August 2012
  • " Much better than expected! Very friendly staff! Small sweet rooms and very good breakfast! The no luxury hotel is, should any when booking be ... "  Read more
    5.25
    July 2012
  • " ... ) had the hotel for a vorübernachtung following our cruise from Hamburg booked. We were already in the entrance hall/ front desk the bright, friendly atmosphere positively surprised been. The staff were very friendly. The feeling, the right hotel selected to have confirmed you when entering the hotel room. We ... "  Read more
    4.694444444444445
    July 2012
  • " ... with the S-Bahn-line 3 quickly on the reeperbahn/piers, main station etc. But to S-Bahn-station about 800 meters footpath. But if you a beautiful hotel good price like, you can gladly take on. The staff were very friendly. "  Read more
    4.694444444444445
    July 2012
  • " ... known not be argued. The breakfast for 12,50 euros is such a habit many guests remain entertained for the, the coffee you have to get on the machines, that is standard no more, but also no less. The staff was very friendly but not always competent. The fitness center is a small cellar room with three or four devices, ... "  Read more
    3.7222222222222228
    December 2011
  • " Nice hotel. Room clean and designed with much attention to detail. With a tv, hair dryer, mini bar, ironing board, safe, kettle etc. Breakfast was very good. Front desk very helpful and friendly. Gladly I come back! "  Read more
    5.6
    September 2012
  • " the staff are friendly and accommodating. With questions to planning from the daily organization we got good tips. "  Read more
    5.2
    February 2012
  • " Very recommendable. Value for money voices perfect. Great breakfast buffet, prior with public transportation very pleasant. Connections to the center very simple... "  Read more
    5.866666666666666
    August 2012
  • " Much better than expected! Very friendly staff! Small sweet rooms and very good breakfast! The no luxury hotel is, should any when booking be clear, so expectations somewhat descend ... "  Read more
    5.25
    July 2012
  • " ... you can see it on the photo. The furniture, especially the desk, were broken. The small bathroom has a shower felt on 1.2 square with warm (not hot) water, the light was also only just enough. The breakfast was very good, if also in the small breakfast room there was a lot to high volume. For this room we got our ... "  Read more
    3.833333333333333
    May 2011
  • " ... the not only large people) is totally dusty. I not to the smallest corner but what you directly, should already be clean. The rooms are very worn, however on its own enough for a city break. The breakfast was excellent. Everything there and the plentiful. Perhaps we should Klopapierrollensystem review ;-) Every ... "  Read more
    3.9
    August 2012
  • " ... to be renovated.. Rooms are a reasonable size with two large beds, LCD tv, mini bar and relatively small bathroom. I did not find noise pollution though it is on a large main street. There was a great diversity of food and beverage choices. Would recommend this hotel again. "  Read more
    3.883333333333333
    December 2011
  • " The hotel offers for a city trip with concert in the nearby arena everything, which one needs. The rooms are large and clean, the breakfast buffet leaves nothing to be desired and you must accept the fee applies. For ... "  Read more
    5.2
    September 2011
  • " A very nice hotel for a short visit in Hamburg. All of the staff were friendly and the rooms were clean. The bus station is also in the immediate area. Recommendable. "  Read more
    5.05
    August 2012
  • " the rooms are clean and daily cleaned. The size of the room is for two people adequate. The bathroom with a shower ... "  Read more
    5.2
    February 2012
  • " ... be OK. The location of the hotel is good, one can everything necessary Fußläufi reach. The room is clean, the bathroom oK, but also small. However, I will definitely be back and simply a larger room ask ☺ "  Read more
    5
    March 2012
  • " ... what you probably hear with the windows closed would not. The bed was offered us without the other facilities, you can see it on the photo. The furniture, especially the desk, were broken. The small bathroom has a shower felt on 1.2 square with warm (not hot) water, the light was also only just enough. ... "  Read more
    3.833333333333333
    May 2011
  • " Bar and front desk areas are modern, the hotel itself is a bit getting old and needs to be renovated.. Rooms are a reasonable size with two large beds, LCD tv, mini bar and relatively small bathroom. I did not find noise pollution though it is on a large main street. There was a great ... "  Read more
    3.883333333333333
    December 2011
  • " - the pictures see on the website is 100% better than the reality - the rooms are not like that clean like one it from a hotel wishes - the rooms are badly soundproofed, so that every door on the floor and every construction can hear "  Read more
    3.25
    May 2012
5.0
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
At the reception we were very friendly welcomes everything went quickly we were very satisfiedThe restaurant itself i found the layout a bit uncomfortable the armchair moved constantly back and forth the tables but were always clean and set. The food delicious and plentiful.The room was a bit to the side of the road so that the traffic noise unfortunately wasn't get over hearing since we however only 2 nights booked, it was no bigger problem. There was a mini bar coffee and tea was freeThe hotel in general deserves no full three stars since it was already a little tired. The guest … read more
5.1
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
If you in Hamburg you should a tour of the Rathaus make, is very recommendable. And visit to Michel … read more
Lars
Germany
  • Couple
  • Age 36-40
6 Other hotel reviews
5.0
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
Gladly again, we only because of the proximity to the arenas booked. The drive to the hotel was easy and fast. … read more
Jürgen
Germany
  • Couple
  • Age 51-55
1 Other hotel reviews
5.5
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
My partner and i were on a winter break in Hamburg, the hotel has in terms of the room very good. The dinner (3-course menu) was outstanding and the breakfast buffet excellent. This hotel we could gladly recommend. ' … read more
Andreas
Germany
  • Single
  • Age 46-50
7 Other hotel reviews
3.5
Rated:  
  • 1 to 3 days
  • Business trip
  • Hotel not recommended
The hotel lies at a busy street nearby the arena stellingen. A bus stop is located about 100 meters away from the hotel, a aral -gas station opposite of the hotel. Already from the outside works the building easy run down. The sight surprised, like you hardly believe, that this hotel the standard of a Mercure-hotels were can. It does not! During lobby and front desk still quite acceptable, this already for the corridor to the rooms not to. But later, initially once the positive thing: the breakfast room ( restaurant) is not on the ground floor, but in the … read more
Read all hotel reviews

Information about Hotel Mercure Hamburg Arena

Hotel own description

  • What the hotel offers
    The Mercure Hotel Hamburg Arena has 105 comfortable rooms and is located a stone's throw from the O2 Hamburg and the Imtech Arena in north-west Hamburg. Local public transport links will take you directly to all musical theater venues and into the heart of the city center. Hamburg International Airport is just a few minutes away by taxi. Hotel guests can use the hotel sauna free of charge. We have two modern, air-conditioned function rooms with natural light available for meetings, conferences and functions.Both rooms can be darkened and are equipped with functional furniture and modern event technology to make for a pleasant day in friendly surroundings. Number of meeting rooms : 2 Maximum capacity : 55
  • Location
    The Mercure Hotel Hamburg Arena is situated in the north of the Hanseatic city close to the Hagenbeck zoo, the O2 Hamburg and the Imtech Arena. All of Hamburg's highlights, such as shopping, musicals or tourist sites, are within easy reach by public transport.
  • Accommodation
    Room fittings * Dead bolt in rooms * 220/240 V AC * Pay per view channel(s) * Radio in room * Satellite/cable colour TV * Video games on TV in room * WiFi wireless Internet access * RJ 11 outlet Bathroom fittings * Bathtub * Hair dryer in bathroom
  • Food and Drink
    Restaurant Galerie Restaurant Galerie offers our guests modern cuisine with an international flavour. Open for breakfast & dinner, seven days a week, the restaurant features an exciting menu in the surroundings of an elegant informal atmosphere. Bar 333 Bar 333 offers a friendly, traditional style ambience for both clients and the local business community. It is serving light snacks throughout the day. Room service is available between 6:30am and 9:00pm.
  • Leisure
    Hotel guests can use the hotel mini gym and sauna free of charge.
  • Other facilities and services
    The following services* are available for you to enjoy: *Some with an extra fee Languages spoken at the hotel: - Danish - English * WiFi wireless Internet access * Dry cleaning / Ironing * Safe deposit box at reception (free of charge) * Shoe shine machine (free of charge) * Pet allowed * Fax machine * Self service business centre (free of charge)
read more see hotel amenities

hotel.de *

The Mercure Hotel Hamburg Arena has 105 comfortable rooms and is located a stone's throw from the o2 World Hamburg and the Imtech Arena in north-west Hamburg. Local public transport links will take you directly to all musical theater venues and into the heart of the city center. Hamburg International Airport is just a few minutes away by taxi. Hotel guests can use the hotel mini gym and sauna free of charge.
see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 hotel.de

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Hotel bar
  • Packed lunches

Spa offers

  • Sauna
  • Number of saunas: 1

Other hotel information

  • City hotel
  • 24 hour reception
  • Check out no later than: 12:00
  • Express check in and check out
  • Eurocard/Mastercard
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service
read hotel information