# 93 of 363 hotels in Hamburg
Average rating
Recommended
Trend

At a glance

  • Five star hotel (9)
    "Five star hotel" found in 9 reviews
    • " The Intercontinental is a outdated five star hotel in pleasant peaceful location right next to banks of the outer Alster lake ( Alsterpark). ... " 
      5.3
      August 2012
    • " Big hotel much foreign guests, at the shop, only few minutes on foot vO M center, good bus connection to ... " 
      5.085714285714286
      August 2012
    • " Very satisfied " 
      5.561904761904763
      August 2012
    • " We are very satisfied overall been In the morning, there was a fine big breakfast We enjoyed the beautiful bright ... " 
      5.561904761904763
      August 2012
    • " Value for money is good not " 
      3.6214285714285714
      August 2012
    • " Value for money is good not. The comfort -room very simple, bathroom very small and shower in the bath with curtain. ... " 
      3.6214285714285714
      August 2012
    • " Ageing five star hotel " 
      5.5
      August 2012
    • " In the years taken five star hotel with charm. In view of the price we paid completely fine. Especially the breakfast is to praise ... " 
      5.5
      August 2012
    • " Great hotel for a Hamburg-city trip, directly at the Alster location is you in about, 10 minutes in the ... " 
      6
      August 2012
  • Staff very friendly and helpful (2)
    "Staff very friendly and helpful" found in 2 reviews
    • " Big hotel much foreign guests, at the shop, only few minutes on foot vO M center, good bus connection to the city center and train station, many possibilities for walks. Staff very friendly and helpful . We were already many times in the hotel and always satisfied. " 
      5.085714285714286
      August 2012
    • " ... trip, directly at the Alster location is you in about, 10 minutes in the center. A tour of the town with the red double-decker bus (drives directly in front of the hotel ab) is just great. The staff are very friendly and accommodating . The breakfast was simple gigantic :-) everything your heart desires you got, also for guests ... " 
      6
      August 2012
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    4.9
  • Service
    5.6
  • Location
    4.8
  • Gastronomy
    5.4
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    19
  • very good
    7
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews
Diana
A large verlußt for Hamburg...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
Unfortunately the interconti meanwhile closed. However, i shall briefly from my last stay reports. I was a guest in the last few days of the hotel and it was as always a dream. The staff very friendly and helpful. The pool and the sauna all great well maintained and clean. The rooms large and typical maritime flair, cosily furnished. Clear the furniture is not the latest but it has charm. The room service deserves praise, because it was everything is great clean. I think the closing of the hotel is a big verlußt for Hamburg. Really a shame. The hotel ... is located by the outer alster lake with a view of the water. From here you can enjoy wonderful walks and cycling start ( liehfahradstation circa 200 metres away from hotel). read hotel review
  • Gastronomy
    6.0

    The breakfast is very recommendable, there were eggs in different variations, fish, meat, cheese... Everything for a delicious, extensive start to the day belonged to it. The atmosphere is very warm and the restaurant is always very nice after the seasons decorated.

  • Hotel
    6.0

    Unfortunately the interconti meanwhile closed. However, i shall briefly from my last stay reports. I was a guest in the last few days of the hotel and it was as always a dream. The staff very friendly and helpful. The pool and the sauna all great well maintained and clean. The rooms large and typical maritime flair, cosily furnished. Clear the furniture is not the latest but it has charm. The room service deserves praise, because it was everything is great clean. I think the closing of the hotel is a big verlußt for Hamburg. Really a shame... The hotel is located by the outer alster lake with a view of the water. From here you can enjoy wonderful walks and cycling start ( liehfahradstation circa 200 metres away from hotel).

  • Location
    6.0

    The hotel is located by the outer alster lake with a view of the water. From here you can enjoy wonderful walks and cycling start ( liehfahradstation circa 200 metres away from hotel).

  • Room
    5.0

    The rooms are with charm and decor. Have an appealing size and are cleaned daily. There is a kettle, air conditioning, television.

  • Service
    5.0

    The staff the front desk are very friendly, helpful and around the well-being of their customers concerned. It was our stay very cold in the room and a technician came immediately the air conditioning took care of us well.

  • Sport & Leisure
    5.0

    In of the sauna and the pool ( a bit too cold ) i could always forget everyday life. Very friendly the staff also always on the cleanliness 8. and for example dirty towels right wegeräumten.

Close
Anja
Again and again!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2013
I love the Interconti Hamburg. May be, that a lot of money being invested should be, in order to the five stars be able to keep. But for me is the special about this hotel the staff's hospitality. It was our 2. visit and we are once again deeply impressed have been, how much helped us out. Far beyond the degree out, how could acts must be. The guests were treated in exactly the same, no matter how 'money bag' you walk around. I hope, i can this year further weekends there! And i hope, that it will again a ... menu in signatures there.-o read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Joschi
Great location on the lake
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Flagship hotel, a few steps away from the alster lake and 5- minutes by car in the town, great view in the roof restaurant read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
Close
Rosmarie
Who awarded the 5 star?
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
We had a room for offer booked. I think there is a private floor. The key card only with lots of patience works. The room did not match a 5 star hotel. The double bed was divided. The badeingang beach the toilet in the middle of in the bathroom. The breakfast was very good. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
  • Room
    2.5
    Size of the room
    3.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    5.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
Close
Florian
Ageing/ in need of renovation
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
For this hotel is unfortunately to an outdated hotel, the urgently must be renovated. From the carpet in the entrance area to the elevator everything made a run-down and worn impression. In the room, equipped with a tv, it is not much better. The bathroom is a bit modern as the rest of the hotel, however in the area the bathtub already black mold traces made. That's unacceptable for a 5 star hotel and above all in this price not be easy. read hotel review
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    5.0
  • Room
    3.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    6.0
Close
Read all hotel reviews

Information about Hotel InterContinental Hamburg (closed)

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    The InterContinental Hamburg is situated directly at the Alster lake, surrounded by the city’s typical town villas, exclusive stores, restaurants and bars. The hotel is conveniently close to the city centre and numerous sights. The unique location at the Alster lake invites to relaxing walks and many water sports possibilities.
  • Location
    The InterContinental Hamburg is situated directly at the Alster lake, surrounded by the city’s typical town villas, exclusive stores, restaurants and bars. The hotel is conveniently close to the city centre and numerous sights. The unique location at the Alster lake invites to relaxing walks and many water sports possibilities.
  • Accommodation
    Enjoy breathtaking views and comfort in beautifully appointed rooms with tasteful bright colours, sophisticated materials and a modern equipment with air conditioning, hair-dryer, TV, mini bar, coffee and tea making facilities. Many rooms have a balcony directly overlooking the Alster lake.
  • Food and Drink
    The InterContinental Hamburg offers two restaurants. Enjoy international cuisine in our restaurant Signatures with a naturally-lit conservatory and a terrace overlooking the beautiful Alster lake. Besides delicious cuisine and perfect accompanying wines, our fine dining restaurant Windows on the 9th floor offers a unique view of Hamburg and the Alster lake. Four separate Private-Dining-Rooms and the Chesterfield-Lounge with an open fire-place offer an ideal discreet retreat. The F10 Bar with its outside terraces is just the perfect venue to unwind and to enjoy creative drinks.
  • Leisure
    Relax in our 650 square meter wellness area with indoor pool, Finnish sauna, steam bath, tepidarium, adventure showers, relaxation rooms, a various choice of massages and beauty treatments. During summer time you can enjoy the sun on the terrace with a great view over the Alster lake. The hotel has a modern Fitness area which is open around the clock. The hotel is the ideal location for enthusiastic runners with a 7, 4 km long jogging route around the Alster, only a few steps away.

Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Business Centre Use: free
  • Hotel safe
  • Internet
  • Lift
  • Number of lifts: 2
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed
  • Sprinkler system

Gastronomy

  • Breakfast
  • Restaurant
  • Vegetarian dishes
  • A la carte
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Non-hotel guests can/cannot access the area: open
  • Business travellers
  • Express check in and check out
  • Cash payment
  • English
  • Car hire
  • Lake
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service