# 9 of 9 hotels in Castara

Hotel Naturalist Beach Resort(4 stars)

Castara Bay Road View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.1
  • Room
    3.4
  • Service
    3.0
  • Location
    2.8
  • Gastronomy
    2.9
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    0
  • very good
    1
  • acceptable
    0
  • poor
    0
  • terrible
    1
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Paul
Best and only accommodation direct at the shore
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2013
Best and only accommodation direct at the shore. Each bedroom with bath room. Breakfast could be a bit more concerning variety: bread, butter, jam, fruit and a strange smelling mix of vegetables and fish, sometimes cereals. The 3 bedroom “shark” apartment has the car park in front of the terrace, no direct stairs to the beach. 100 meter distance to a fish market, where you can buy fresh fish for cheap money, and roast it in the kitchen. We spent a great time there. read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
    Disabled-friendly
    2.0
  • Sport & Leisure
    4.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
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Walter
Kanalgeruch and noise
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
Kanalgeruch and noise In our 2 month Karibik vacation we had as' peak ' 16 days tobago scheduled. If we had known what the 'naturalist' expected, we would never want to miss the idea on this beautiful island to travel. I had with the manager uncle George very good internet contact, it was room and collection from the airport promised, we arrived around 21:30 from Trinidad after tobago and we considered for our pick-up, but there was no one came. A few friendly cab drivers tried uncle George to call them, but it was not raised. So we decided ..., quite annoyed, because it rained and was already quite late, a taxi to castara to take. Since the drive about 1 hour takes it cost of course, also after 22 o'clock 50% additional cost required. The drive with the extremely nice taxi driver was a horror as it rained and the streets partly unlit etc. Are. When we in castara arrived, it was about 23:30 met us almost fainted, we could by car not to the hotel drive, because the path only with the Jeep negotiable is, we had to take our luggage over the beach to noisy, kartenspielenden and grasrauchenden locals past to the hotel go. When we arrived there we tried the manager somehow wake, with knock and yell and telephone we managed then uncle George to get down. The sight and the welcome was not the, the on arrival in a hotel wishes. No hello or what was happened or an apology for the not pick-up, nothing at all just a surly, we speak tomorrow! Exhausted, we went in the bed to sleep and to review the situation. But you couldn't sleep, there the noise the oversized music boxes and the noise of the locals not allowed. Next morning we wanted to nothing like away, uncle George repined as cancelation fees and so on. My wife and i came at the end to stay here, which of course was a mistake! I would have to say that we really no extremely fussy travelers are, but what on the internet as advertised and for what i paid, the request we also got. Of peace is not enough, the already mentioned loud beach activities are each evening without exception (ear plugs help little ), in the early morning so at 6:00 o'clock the navvy their 'work', the with loud roar begins and with loud laughter stops, occasionally the public channel, where all sewage how will, and the around the hotel runs, from leaves removed. The channel herausbeförderten carnivory aggravated the already bad smell, even more. Uncle joe George tried to 'powder' air tolerable to make, which of course not managed. We just stayed the flight. One has absolutely no privacy, since the current people believe it was a restaurant, right next to the rooms. The tables and chairs evenings of completely strange people or uncle George and his cronies to the (loud) playing cards until midnight use it. A horror, you can't for sleeping. The waiters are very rude and incompetent, it is no matter wether a 2. cushions or similar needs, also private things threw them away. We had a car ordered, a Jeep i was promised, a Mazda 626 it is then made, which is not really a problem was, because the road surprisingly in good condition are. However, the 5 days, the uncle George me the car free at, initially denied. Only after i gave him the e-mail has shown, it was okay for him. Also he required the car 5 days before the rent drain back, after i gave him the lease showed, changed his opinion. The rooms itself, we were in ground floor 'king fisher' are rather rustic, the windows have canal view and should to stay. The best are the beds, however only to rest-not for sleeping. Surely we felt not, since the door locks really easy to crack and would have been no in-room safe is available. We would also have uncle George our papers etc. Never to keep clean. Very small kitchenette no place around plates off, cookware is ok. Shower and toilet also okay. Terrace with canal views and noise! Unfortunately mind anything positive more, there was nothing. We arrived with a bad feeling to the ' naturalist ', with a good feeling we drove again and never again. For us it was a very unsatisfactory stay at this' hotel ' and we can it unfortunately not recommend. The island itself and its local residents is the of course not, tobago itself is a beautiful Karibik island. read hotel review
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
  • Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    3.0
    Disabled-friendly
    1.0
  • Location
    1.0
    Transportation connection and available excursions
    1.0
    Proximity to shopping areas
    1.0
  • Room
    1.5
    Size of the room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
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