# 18 of 114 hotels in Puerto de la Cruz

Hotel H10 Tenerife Playa(4 stars)

Avenida de Colón, 12 38400 Puerto de la Cruz Tenerife Show map
Hotel Pictures - Hotel H10 Tenerife Playa
Average
Recommended
Trend

At a glance

  • Very satisfied (9)
    "Very satisfied" found in 9 reviews
    • " ... was always plenty were available. The small playground. The pool-restaurant has not changed. as can be seen from 12:30 until 15 o'clock we ate lunch. Used, were especially with the fish dishes very satisfied . there are also some shallow activities, as water aerobics, darts and other. Not used, on the ... " 
      5
      January 2012
    • " Great holiday " 
      4.791666666666667
      May 2012
    • " A hotel which is already getting old... At a few places would be a renovation necessary... Otherwise a nice hotel and one can it well bearable... I would again wohnenh. " 
      4.311111111111111
      June 2012
    • " This was the best hotel form me for a long time, and being of an older generation I have stayed in quite a few. ... " 
      5.833333333333333
      August 2012
    • " A beautiful hotel with flaws in the sanitary area " 
      4.961111111111111
      March 2012
    • " An excellent hotel , in ideal sea front location " 
      5.491666666666667
      April 2012
    • " An excellent hotel with its friendly and very helpful staff. Ideally located on the sea front in a flat traffic ... " 
      5.491666666666667
      April 2012
    • " Good hotel in an ideal location " 
      4.333333333333333
      March 2011
    • " ... (for 15 euros (!) rented, in (unusual) temperatures these May had of course cold drinks ago, would otherwise have died from the heat... But a well-functioning fridge should actually in a four star hotel Gratisequipment be)... 2 times ants in the washbasin... Nevertheless really good cleaner ... " 
      3.3333333333333335
      May 2012
  • Very tasty (7)
    "Very tasty" found in 7 reviews
    • " A completely clean, generous built hotel with very nice pool and subtropical garden, friendly staff, very tasty and versatile buffet and direct location on the promenade, something very pleasant was for ... " 
      5.308333333333334
      July 2012
    • " The food was very delicious. The drinks were good. The staff were very friendly. The room was cleaned every day. ... " 
      5.458333333333333
      November 2011
    • " ... so you don't even have to queue, well not often. Outdoor 'cafe' well catered for. In a good area for shops, bars and restaurants should you need them. We tried one almost next door, fantastic. The food in the hotel is adequate; plenty of it; just a bit repetative; lovely if you like paella. Staff everywhere ... " 
      5.833333333333333
      August 2012
    • " Quality of food was good but very repetative. Good if you like paella and fish. Beautiful dining area with windows all ... " 
      5.833333333333333
      August 2012
    • " In general uS stay good. Staff and service were very nice and friendly. The food was at his food was excellent and very tasty! Unfortunately the bathroom very small and with old, partly with mold risk tiles ... " 
      4.961111111111111
      March 2012
    • " In general uS stay good. Staff and service were very nice and friendly. The food was at his food was excellent and very tasty ! Unfortunately the bathroom very small and with old, partly with mold risk tiles equipped. The ... " 
      4.961111111111111
      March 2012
    • " Hotel above all because of its location recommended. Staff at the reception and also in the dining room Remarkable rude. Varied and good food , but bland. " 
      4.333333333333333
      March 2011
  • The room was clean (3)
    "The room was clean" found in 3 reviews
    • " ... bath was very small, with a tub (and shower curtain), washbasin, toilet, Bidet, mirror, File. Unfortunately no make-up/shaving mirror. Two people at the same time it is very close. Otherwise OK. the room was clean and daily cleaned. Toiletries (shampoo and so on was rare to not at all filled) balcony 2 ... " 
      5
      January 2012
    • " The food was very delicious. The drinks were good. The staff were very friendly. The room was cleaned every day. Children of employees of the hotel gladly gessen you can say about all tourists, but ... " 
      5.458333333333333
      November 2011
    • " ... trying to be understood as I do not speak Spanish. I had a problem with the air conditioning; they sent someone up within an hour and the man 'turned it on' for me. Oh! sometimes I am thick. Rooms were very clean as was the whole Hotel. Luckily I did not need a doctor but understand there is one very local ... " 
      5.833333333333333
      August 2012
  • The rooms are very small (1)
    "The rooms are very small" found in 1 review
    • " ... not sleep at noon three years. Open from early morning until evening 20:00 08:00 only noise from the stones cut the Sunday. The restaurant is like a train station hall. It was only a nice waiter. The rooms are very small , but are cleaned every day and the good. The mini bar has to be at the front desk for rent 15 ... " 
      3.016666666666667
      December 2011
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.5
  • Service
    4.5
  • Location
    5.4
  • Gastronomy
    4.8
  • Sport
    4.6

Rating breakdown

  • Excellent
    28
  • Very Good
    18
  • Acceptable
    9
  • Poor
    2
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.166666666666667
2 out of 2 people found this review helpful

On arrival one us again a room with seaview contrary to the booking are willing to give. Using the number on the key card we have the right recognized and succeed against resisted. Then we got sparkling wine and after about 20 minutes, it was possible, our room with a pool view and balcony to refer. The room was tidy, clean and nothing was missing and everything worked. It were many british people since, few spanish and also a part german and scandinavian …  read more

The most helpful critical review

3.25
1 out of 2 people found this review helpful

We had a single room with a bigger bed in. Move almost impossible, otherwise the other would be dropped. The closet was a joke., it was only for one person. In the restaurant you couldn't even studying the map, because the waiter pushed. After complaining at the front desk could not more German. Our night was hell, because nobody could sleep properly. The lobby and the restaurant are with a train station to compare, hectic and noisy. In the entrance area …  read more

Summary of guest reviews by categories

Hotel in general
  • " A hotel which is already getting old... At a few places would be a renovation necessary... Otherwise a nice hotel and one can it well bearable... I would again wohnenh. "  Read more
    4.311111111111111
    June 2012
  • " A beautiful hotel with flaws in the sanitary area "  Read more
    4.961111111111111
    March 2012
  • " Good hotel in an ideal location "  Read more
    4.333333333333333
    March 2011
  • " ... (for 15 euros (!) rented, in (unusual) temperatures these May had of course cold drinks ago, would otherwise have died from the heat... But a well-functioning fridge should actually in a four star hotel Gratisequipment be)... 2 times ants in the washbasin... Nevertheless really good cleaner ... "  Read more
    3.3333333333333335
    May 2012
  • " Great holiday "  Read more
    4.791666666666667
    May 2012
  • " ... was always plenty were available. The small playground. The pool-restaurant has not changed. as can be seen from 12:30 until 15 o'clock we ate lunch. Used, were especially with the fish dishes very satisfied. there are also some shallow activities, as water aerobics, darts and other. Not used, on the ... "  Read more
    5
    January 2012
  • " An excellent hotel, in ideal sea front location "  Read more
    5.491666666666667
    April 2012
  • " An excellent hotel with its friendly and very helpful staff. Ideally located on the sea front in a flat traffic ... "  Read more
    5.491666666666667
    April 2012
  • " This was the best hotel form me for a long time, and being of an older generation I have stayed in quite a few. ... "  Read more
    5.833333333333333
    August 2012
  • " A completely clean, generous built hotel with very nice pool and subtropical garden, friendly staff, very tasty and versatile buffet and direct location on the promenade, something very pleasant ... "  Read more
    5.308333333333334
    July 2012
  • " The food was very delicious. The drinks were good. The staff were very friendly. The room was cleaned every day. Children of employees of the hotel gladly gessen you can say ... "  Read more
    5.458333333333333
    November 2011
  • " An excellent hotel with its friendly and very helpful staff. Ideally located on the sea front in a flat traffic free promenade close to many shops bars ... "  Read more
    5.491666666666667
    April 2012
  • " A completely clean, generous built hotel with very nice pool and subtropical garden, friendly staff, very tasty and versatile buffet and direct location on the promenade, something very pleasant was for ... "  Read more
    5.308333333333334
    July 2012
  • " In general uS stay good. Staff and service were very nice and friendly. The food was at his food was excellent and very tasty! Unfortunately the bathroom very small and with old, partly with mold risk tiles ... "  Read more
    4.961111111111111
    March 2012
  • " In general uS stay good. Staff and service were very nice and friendly. The food was at his food was excellent and very tasty! Unfortunately the bathroom very small and with old, partly with mold risk tiles equipped. The ... "  Read more
    4.961111111111111
    March 2012
  • " The food was very delicious. The drinks were good. The staff were very friendly. The room was cleaned every day. ... "  Read more
    5.458333333333333
    November 2011
  • " Hotel above all because of its location recommended. Staff at the reception and also in the dining room Remarkable rude. Varied and good food, but bland. "  Read more
    4.333333333333333
    March 2011
  • " ... so you don't even have to queue, well not often. Outdoor 'cafe' well catered for. In a good area for shops, bars and restaurants should you need them. We tried one almost next door, fantastic. The food in the hotel is adequate; plenty of it; just a bit repetative; lovely if you like paella. Staff everywhere ... "  Read more
    5.833333333333333
    August 2012
  • " Quality of food was good but very repetative. Good if you like paella and fish. Beautiful dining area with windows all ... "  Read more
    5.833333333333333
    August 2012
  • " the dining room is big and renovated. New floor Coating, new tables and chairs. It is somewhat close became, the ... "  Read more
    5
    January 2012
  • " Entertainment is good day and night. You can be as active as you like or as lazy as you like, that's me.... Beach ... "  Read more
    5.833333333333333
    August 2012
  • " The food was very delicious. The drinks were good. The staff were very friendly. The room was cleaned every day. Children of employees of the hotel gladly gessen you can say about all tourists, but ... "  Read more
    5.458333333333333
    November 2011
  • " ... bath was very small, with a tub (and shower curtain), washbasin, toilet, Bidet, mirror, File. Unfortunately no make-up/shaving mirror. Two people at the same time it is very close. Otherwise OK. the room was clean and daily cleaned. Toiletries (shampoo and so on was rare to not at all filled) balcony 2 ... "  Read more
    5
    January 2012
  • " ... trying to be understood as I do not speak Spanish. I had a problem with the air conditioning; they sent someone up within an hour and the man 'turned it on' for me. Oh! sometimes I am thick. Rooms were very clean as was the whole Hotel. Luckily I did not need a doctor but understand there is one very local ... "  Read more
    5.833333333333333
    August 2012
  • " ... not sleep at noon three years. Open from early morning until evening 20:00 08:00 only noise from the stones cut the Sunday. The restaurant is like a train station hall. It was only a nice waiter. The rooms are very small, but are cleaned every day and the good. The mini bar has to be at the front desk for rent 15 ... "  Read more
    3.016666666666667
    December 2011
4.8
Rated:  
  • 1 week
  • Hiking / Wellness
  • Hotel recommended
The entire staff is very friendly and cooperative. Several handicapped guests were treated very attentive. The rooms are cleaned daily, daily change of towels, bed sheets on request every 2 days. Communication in german and english not a problem.A large restaurant with a large number of waiters the organized. You will at breakfast and at dinner at a free table. The only problem: when saturation is possible the tables very cramped. The food was always very good - a wide selection of all dishes, something for everyone! It was always immediately refilled. Meat and fish were freshly fried.Room big enough - however somewhat worn. … read more
Lars
Germany
  • Single
  • Age 41-45
9 Other hotel reviews
4.1
Rated:  
  • 1 to 3 days
  • Business trip
  • Hotel recommended
For a short break ok. The room was okay. But the mattress needs updating. Unfortunately side privacy on the balcony, so can everyone with the rest on the balcony watch. … read more
Neville
United Kingdom
  • Couple
  • Age 70 +
1 Other hotel reviews
5.5
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
The weather during our February holiday was sunny but cool and we made use of the ample indoor and poolside accommodation available in the hotel. There is an elegant restaurant with a superb view over the beach and promenade. The food and service was outstanding - we shall certainly return there. The hotel occupies an excellent position along the promenade opposite the Lago Martianez - a splendid man made complex with swimming pools, children's areas,, cafes, restaurant and casino. Puerto de la Cruz is arguably the most attractive town on the island with lots of shops, cafes, bars, … read more
Klaus
Germany
  • Couple
  • Age 51-55
2 Other hotel reviews
4.6
Rated:  
  • 2 weeks
  • Hiking / Wellness
  • Hotel recommended
Very good central and relatively quiet location. We had a very nice location on the 9. floor with a view of the lago martianez. Somewhat older hotel with charm, in consideration of advantages and disadvantages but nevertheless recommendable. Tip for art lovers, very nice modern picture on the floors! Restaurant area with lush, of quality choice of dishes, unfortunately very busy in the core times. Pool area taste of the german and english with the exasperating towel reserved! … read more
Sabine
Germany
  • Couple
  • Age 61-65
1 Other hotel reviews
4.4
Rated:  
  • 2 weeks
  • Other
  • Hotel recommended
Good geklegenes hotel, friendly staff, room inunserem case on the ground level and very dark. Bedlinen bad, bathroom with only a bathtub ; mostly with english occupied, which the offered food coordinated seemed. … read more
Read all hotel reviews

Information about Hotel H10 Tenerife Playa

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Hotel description *

  • Location
    This beach hotel is situated directly on Puerto de la Cruz's promenade just a short distance from shopping venues, bars, cafés and restaurants. Playa Martinez bay is just a few steps away. Tenerife North airport is 25 km or 25 minutes away.
  • Facilities
    Surrounded by wonderful gardens, this beach hotel comprises a total of 253 double rooms, 63 single rooms and 23 Junior Suites spread over 3 buildings of 3, 5 and 10 floors. Amongst the hotel facilities guests will find a foyer with a reception desk, 3 lifts, a hairdresser, a TV and reading room, conference rooms, a children's playground and a beauty salon. Dining options include the main restaurant, the pool snack bar (open during the day for lunch) and the piano bar. Further facilities include a public Internet terminal and laundry service (both with additional fees).
  • Rooms
    The modern, comfortable rooms come with an en suite bathroom with a bath and a hairdryer, a direct dial telephone and satellite TV. In addition, all are fitted with a minibar (on request and for an additional fee), air conditioning and a hire safe as standard. Some of the rooms feature a balcony or a terrace with views out over the sea.
  • Sports/Entertainment
    The hotel offers 2 freshwater pools (one heated in Winter), a children's pool, a snack bar, a sun terrace with sun loungers and parasols, a hot tub and a sauna (additional fee). There is also the opportunity to play table tennis, pool (fee) or darts. The hotel also has an entertainment programme.
  • Meals
    Breakfast and dinner are served in the buffet restaurant, while lunch is offered at the poolside snack bar.
  • Payment
    American Express, Diners Club, MasterCard and VISA are all accepted as methods of payment.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • CD Player
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Outdoor pool
  • Volleyball

Spa offers

  • Massages
  • Beauty treatments
  • Sauna
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service
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