# 1 of 9 hotels in Santa Lucia

Hotel Brisas Santa Lucia(3.5 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.1
  • Room
    4.3
  • Service
    4.3
  • Location
    3.7
  • Gastronomy
    4.2
  • Sport & Leisure
    4.4

Rating breakdown

  • excellent
    4
  • very good
    8
  • acceptable
    5
  • poor
    1
  • terrible
    2
Read all hotel reviews
Kathi
Ok for trip, not recommendable for bathing holiday
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2014
We were in this hotel for 1 day during our trip. It was okay for 1 day, we would not have wanted to stay longer. Our room was not clean (stains on the bed, on handttüchern, not swept, etc.). Also the room was already very worn. The pool area was crowded and not well maintained. Beach area was very nice. Quite limited selection of food, taste of the food in our opinion ok. While trip ok, but for a beach holiday not recommended, since there are more beautiful beaches and much better hotels, also in Cuba. read hotel review
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    3.0
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
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Maria
Ballermann 6.
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • December 2013
I before 15 years ago and since the area was really ok. Luckily we were in the process of a multi-leg trip only 2 nights. Room was not or only partially cleaned! The towels were dirty. Safety deposit box broken! Other guests entered the room and it was still occupied, the 2. had a damage caused by water. Otherwise one had also 2 days at the Ballermann 6 may stay. Only drunk canadians! So conclusion = never again ☹ read hotel review
  • Room
    2.8
    Size of the room
    4.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Service
    3.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Gastronomy
    2.3
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    2.0
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Franziska
A fantastic holiday for the whole family.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2013
Great hotel, clean, great food, staff great very friendly and always laughing ☺! The rooms are large and clean, signs of usage are probably not from. Sometimes small guests in the rooms (crabs, small ☺ many canadians, hardly any german, but with a few language skills it wasn't so bad! read hotel review
  • Room
    6.0

    Size is adequate and the furniture was typical Cuba and clean! You get two tv channels, but didn't need. Minibar was every day with mineral water. Bathroom is sufficiently large and clean, a few signs of wear such as scratches on the bathtub are, of course, to find.

  • Gastronomy
    6.0

    Bars and restaurants were all great, the buffet, the every 2a 3. day at the beach bar was set up was a dream! The service was actually very good, for peppering must one believe i can get a little! The fresh zubereitenden milkshakes and homemade jams at breakfast was more than delicious! The guests are of the opinion, german standard to expect, should better in Germany holiday and over trifles complain! The you in such a country expect that, it may be the papayas up to the next meal wait should be clear to everyone!

  • Service
    6.0

    Friendliness of the staff was more than friendly, only you should know that this is not or can hardly any german. We were already very much on overseas travels, but as a guide we had not! It is a dream and read almost every request from the eyes!

  • Sport & Leisure
    5.0

    Animation was always very entretaining and main entertainer scooter well organized! From Merengue until gymnastics, water aerobics, water games and bingo in the pool everything was there. For children is not much, unfortunately. Beach and pool is as to be expected beautifully and cleanly! You should know that the beach nature, but really beautiful!

  • Location
    5.0

    It is right on the beach, only the transfer of three hours is a bit strenuous but thanks to the efforts of Jörg, the tour guide, it was very pleasant! There were a few shopping possibilities in the hotel but also in the other 3 neighboring hotel you have the opportunity. Discos there is to my knowledge 3 piece in the area and of course a few fantastic beach parties with the possibility of great souvenirs to buy!

  • Hotel
    6.0

    Great hotel, clean, great food, staff great very friendly and always laughing ☺! The rooms are large and clean, signs of usage are probably not from. Sometimes small guests in the rooms (crabs, small ☺ many canadians, hardly any german, but with a few language skills it wasn't so bad!

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Andreas
Unfortunately not recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
In the first room that was assigned to us we could still the zerwühlten beds, filled ashtray and used towels from the previous guest to look at. Again at the front desk no excuse, only a shrug and a new room key. During dinner were shrimp and papaya after a few minutes from, and were not refilled. If you like we only one night there stayed overnight, so know that punctuality for dinner it is important. When selbstzugewiesenen 4 stars should also shower bath available -non-existent. The barmaid completely incompetent, per small Mojito only 2 sheets mint, but 2 oversized ... spoon sugar, so syrups relaxation. The Campari was just ran out. The tv front desk an absolute disaster-only strip and sound, even if you don't need as we, if available and paid it should work. read hotel review
  • Location
    3.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    3.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Room
    2.5
    Size of the room
    3.0
    Cleanliness & linen change
    2.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
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Sabrina
Nice badehotel in remote location
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2013
During a round trip we had here a erholungstag. In the hotel are too many canadians, but also a few german. The room was clean and big enough. Had a room with a view of the kinderclubhaus, where i but no activities watching in the 1,5 days we were there. The evening shows i however also looked at. The food was okay. The fresh mixed juices for breakfast were great. The beach was reasonable and clean. The chairs at the beach/pool were all in good condition and have been regularly monitored and, where necessary, repaired. All together a good ..., clean hotel for according to the catalog 3.5 stars. read hotel review
  • Location
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    4.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
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Read all hotel reviews

Information about Hotel Brisas Santa Lucia

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel is located in front of Santa Lucía de Cuba beach, which has one of the largest coralline barriers in the world. It is just a few metres to the impressive coral reef, which is ideal for lovers of diving and submarine observation. The hotel is situated on Cuba's north coast, roughly a 90-minute drive from the old colonial town of Camagüey and its international airport.
  • The hotel features 412 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe and currency exchange facilities. Internet access (for a fee) is available in public areas. Gastronomic options include a restaurant, a café and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. A playroom is also among the amenities at the hotel. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include medical assistance, a laundry and a hairdressing salon.
  • All rooms feature air conditioning and a bathroom. Bathrooms with wheelchair access are also bookable. The balcony or terrace found in most rooms offers additional comfort. Many guests are able to enjoy beautiful sea views from their accommodation units. Each accommodation unit features a double bed or a king-size bed. Cots are available for children. A safe and a minibar also feature. Most rooms are equipped with a telephone and a TV. Wheelchair-accessible accommodation units are also bookable. In each of the bathrooms, guests will find a shower, a bath and a hairdryer.
  • The hotel offers an outdoor pool and a children's pool. A terrace, sun loungers and parasols are available. The hot tub offers revitalisation. There is also a poolside snack bar. The hotel offers an extensive outdoor sport and leisure programme, with tennis, beach volleyball, volleyball and basketball. Guests of the hotel have a wide range of watersports to choose from, including windsurfing, pedal boat hire, sailing, catamaraning and snorkelling, or for a fee, diving. A gym and table tennis are some of the sports and leisure options available at the hotel. A spa area with a sauna can be used by guests of the hotel. For a fee, massage treatments is also available. Additional leisure options available to guests include an entertainment programme, an entertainment programme for adults, an entertainment programme for children, a disco and a kids' club.
  • The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner and All-inclusive. The hotel additionally offers snacks. Alcohol-free drinks and alcoholic drinks are available.
  • The following credit cards are accepted at the hotel: VISA and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating

Room amenities

  • Writing bureau
  • CD Player
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom

Gastronomy

  • Full board
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Wifi