# 16 of 389 hotels in Cologne

Mercure Hotel Severinshof Köln City(4 stars)

Severinstrasse 199 50676 Köln View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    5.1
  • Location
    5.3
  • Gastronomy
    5.0
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    75
  • very good
    38
  • acceptable
    2
  • poor
    1
  • terrible
    0
Read all hotel reviews
Thomas
Very good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2014
The perfect hotel for a city break. U-Bahn stop right outside the door. Only 10 minutes on foot into the city. Breakfast buffet leaves nothing to be desired. read hotel review
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
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Helma u. Norbert
Very good city hotel for a short break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2014
In the courtyard there is guest noise at night until after 1am, sleep was only possible with a closed window. Although there was air conditioning, but it's known that you often catch a cold that way. Smoking guests in front of the entrance doors, a full and overflowing ashtray and trash around. that means if you wanted to go into the hotel you first had to go through smoking guests, full ashtrays and some trash lying around. Was cleaned much too rarely, although you could even see this from the front desk. S u p e r good mattresses, however. ... Disadvantage: the double bed had a sagging mattress. A problem with a couple where the man is much heavier than the woman. Whenever the man turned in the bed in the night, the woman's side of the mattress moved too. Was quite unpleasant. But the quality of the mattresses was very good. The cover was very light, but far too warm for the summer. There was no noise to be heard from the hallways or other rooms. The bathroom was very good and furnished in a modern way and had a very large shower in which you could move really well, unlike most other hotels where the showers are always very small and cramped. There were only 4-5 hangers in the closet. Much too little for 2 people. But was okay for a 4 - day visit. We had booked via Ameropa. When we arrived in the hotel unfortunately there was no room reserved for us. After checking for half an hour whether this was Ameropa's or the hotel's fault, we then got a nice room. Unfortunately, we were not told whose fault it was. We were waiting for half an hour. It would have been a nice gesture if they had offered us a drink for the waiting time. The hotel itself is okay. You should only book a hotel closed to the old town if you want to see and experience a lot in the city. A bus stops in front of the hotel and an underground train is also a few meters away, but everything is too complicated if you want to go to the city often. Conclusion: the hotel is too far outside. But if you don't mind that, we can recommend the hotel. Only the staff at the reception is friendly and tried hard, but much too young and inexperienced in this job. You should just avoid eating breakfast from 9 o'clock on Sunday mornings. Then the whole hotel eats breakfast and the staff is totally overwhelmed. No bacon, no scrambled eggs, no ham, few bread rolls. It is filled up again, but it takes much too long. On other days everything was perfect. read hotel review
  • Location
    4.7
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Martin
Friendly hotel close to the old town
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2014
Friendly hotel in a good location, not far from the old town of Cologne. Modern hotel, nice rooms, good breakfast. Very good for business travelers. read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
Carsten
Tasteful styling
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • May 2014
Well-kept stylish hotel. The construction works in the bar area have been completed, it's become very nice. The overall impression is pleasant, everything is clean. read hotel review
  • Room
    6.0

    Nice, large, tastefully decorated room - modern and stylish, top floor with balcony. Large flat screen TV, safe and wi-fi are available. The bathroom was also nice and clean.

  • Hotel
    6.0

    Well-kept stylish hotel. The construction works in the bar area have been completed, it's become very nice. The overall impression is pleasant, everything is clean.

  • Gastronomy
    6.0

    The breakfast is good and plentiful, with hot components, salmon, different hams, jam, cereal, etc. Good selection of juices and good coffee from the machine. Tastefully furnished breakfast room. When the weather is nice you can also sit in the courtyard outside.

  • Service
    6.0

    The staff is friendly and efficient

  • Location
    5.0

    The hotel is located south of the old town on the edge of the Severin Quarter, which is a popular going out area. 20 minute walk to the cathedral. There is also a subway, currently with one change - a direct connection is under construction

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Michael
Always again to be recommended
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
We were here for our silver wedding in your hotel. As city break on Ameropa booked, we in the three days of a lot of Cologne seen and could well shoppen to go. The hotel pleased us very much, for comfort. Equipment and service, with a rich buffet breakfast, one could a good start into the day. Many greetings from Kerstin and Michael seifert from Schwerin in rm. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Hendrik
Gladly again
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The hotel is within walking distance to the city center and right next to the subway. Is so highly recommended! The rooms are quite modern and well appointed. The staff was friendly. Conclusion: gladly again at any time. read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Location
    4.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Michael
Pleasant atmosphere!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
A great attractive hotel, pleasant atmosphere, real feel-good factor, good location, parking in the city, one comens again with great pleasure! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Norbert
Nice city hotel! :-)
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
Very nice hotel with a great location. We have to walk about 10 minutes to the cathedral used. Shopping street with bakeries in about 5 minutes attainable. Underground car park directly under the hotel - price typically for city : 15 Euro / day. We had a superior room - very large and nicely decorated. The hotel you can definitely recommend it! read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
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Corinna
For our stay it was ok.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
We only stayed for 1 night at the hotel. In front of the hotel is a construction site and unfortunately in the hotel during our stay unfortunately. The bar area has been renovated. Alternatively there was a temporary bar in the entrance area. We got from 18 hours a free parking directly in front of the hotel. As we booked breakfast, but due to our early flight got no breakfast, we had at arrival you ordered a packed lunch. Wake-up service worked. The hotel is a good 20 minutes drive from the airport, but that's why you have the opportunity ... still outside of the hotel to do something. Hotel is not far from the main shopping area. read hotel review
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Carsten
Nice and large and modern.
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • December 2013
The hotel is located between the old and severinsviertel, from the duomo easily reachable on foot, or with luggage one takes the underground, which is directly because of the hotel. The immediate area is quiet; there is a supermarket next door. The rooms are large and modern, very tastefully decorated. The somewhat old-fashioned style many Mercure hotels, but modern clean lines. The bathroom is modern and clean. I had a small balcony. There is a nice big flat-screen tv and free wi-fi. Only in the long hallways you can a bit lost. There is a sauna, although i didn't use ... it. The reception and bar area is currently somewhat limited. Because of the construction site leads in the very tastefully, modern, decorated breakfast room. The breakfast itself left nothing to be desired, with salmon and warm components and machine (unfortunately only one) for espresso, Cappuccino, Latte, etc. I was very comfortable there and can recommend the hotel in any case. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Read all hotel reviews

Information about Mercure Hotel Severinshof Köln City

Hotel Information

hotel.de

hotel.de *

Our modern **** business and conference hotel, situated in the heart of Cologne in the best location in the inner city area, offers 252 rooms (23 suites, 40 club rooms, 150 double rooms, 39 single rooms). The rooms are all equipped with bath/shower/WC, air-conditioning, hair-dryer, cable-TV with video channels, direct dial telephone, and mini bar.Relax in our fitness area with sauna, solarium, fitness tools, and chill-out zone. In our restaurant "Severinshöfchen" we will serve you regional and international specialities. Enjoy cocktails or a refreshing beer in our Bistro bar. 150 underground parking spaces are available for a small fee. The fair grounds can be reached easily by very convenient transport connections. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The 4-star Mercure Hotel Severinshof Köln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. In just a few minutes you can reach the old town, cathedral, main train station, Lanxess Arena and exhibition center. The hotel has 253 modern rooms with free WIFI. We have 6 rooms that can accommodate up to 200 people available for your event. At our "Kölschen Lounge No.199" bar with adjoining terrace, you can enjoy a variety of regional and international dishes.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Number of restaurant seats altogether: < 100
  • Diabetic menu
  • Vegetarian
  • Vegetarian dishes
  • A la carte
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Massages
  • Sauna
  • Number of saunas: 1

Other hotel information

  • 24 hour reception
  • Non-hotel guests can/cannot access the area: open
  • Visa
  • English
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper