# 20 of 107 hotels in Malia

Hotel Royal Heights Resort(5 stars)

Pezoula 70007 Malia View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.6
  • Service
    4.9
  • Location
    3.9
  • Gastronomy
    5.5
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    5
  • very good
    1
  • acceptable
    1
  • poor
    0
  • terrible
    0
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Arthur
Pure relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
Clean and well maintained. If people complain about, there are those in every hotel a bit to find. Nörgler always gives it. The search in a 7-Sternhotel something to complain about. read hotel review
  • Service
    6.0

    Perfect and friendly. Everything was clean.

  • Hotel
    6.0

    Clean and well maintained. If people complain about, there are those in every hotel a bit to find. Nörgler always gives it. The search in a 7-Sternhotel something to complain about.

  • Room
    6.0

    We had a suite. Absolutely perfect. Clean, well furnished, nice view, no flaws.

  • Gastronomy
    6.0

    Half-board has plenty of choice. Good map.

  • Location
    6.0

    The hotel is on the hill. By taxi from Malia from 5 minutes (8 Euro). Walk down 15 minutes. Great for walking. Route the 1 kilometer away, absolutely not disturb. Very quiet. Pure relaxation. Highly recommended.

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Martin
Nice hotel, but at the weekend noisy.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
Very pleasant hotel, with friendly staff, a huge pool and a super nice view of the Malia. The location is unfortunately no that nice, many young british and you have to drive a bit, in rather kultiviertere areas to arrive. So a rental car is a must, because the hotel also on the hill. What me at the hotel, is that any native from Malia and also many british people who work there, free access to the area and the pool especially on the weekend was extremely crowded. Furthermore, the sundays from about 11 hours until 16:00 o'clock super ... loud disco music played in the pool area, which after 1 hour was very annoying. If i a small hotel beech, i assume, i as well could relax, these was unfortunately from fr-so not possible. Furthermore there are weddings and noisy staff since up to 1500 people be regaled. We have 2 witnessed, one at the pool with about 150 via. And one in the hall with about 800 via., the celebrations were not disturbing. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    3.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Information about Hotel Royal Heights Resort

Hotel Information

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Car hire
  • Ticket service
  • Information desk
  • Pets allowed
  • Wifi
  • Laundry service