# 2 of 93 hotels in Palm Beach

Hilton Aruba Caribbean Hotel & Casino(5 stars)

J.E. Irausquin Boulevard 81 Palm Beach Aruba View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    4.9
  • Location
    5.6
  • Gastronomy
    5.1
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    6
  • very good
    3
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Problems since switching from Radisson
  • Recommended hotel
  • Families
  • Beach holiday
  • November 2015
The hotel is fantastic. It is in a great spot...the beach is amazing. The rooms are typical hotel rooms...nothing special. We were upgraded to a suite which was nice. It had a sitting room with couches, a fridge, a tv and a big balcony. Then there was also the bedroom with a king bed, large bathroom and another balcony. read hotel review
  • Hotel
    5.0

    The hotel is fantastic. It is in a great spot...the beach is amazing. The rooms are typical hotel rooms...nothing special. We were upgraded to a suite which was nice. It had a sitting room with couches, a fridge, a tv and a big balcony. Then there was also the bedroom with a king bed, large bathroom and another balcony.

  • Room
    5.0

    Once we got into our room, we were pleased. We were upgraded to a suite which was nice. It had a sitting room with couches, a fridge, a tv and a big balcony. Then there was also the bedroom with a king bed, large bathroom and another balcony.

  • Location
    6.0

    Such a fantastic location. The beach couldn't have been any better. The sand was clean and soft. The water was clear and warm. There are fantastic casual restaurants nearby. The sunset is beautiful from the hotel and it's surroundings. There are lots of lizards and iguanas on property which was fun for my 3 year old.

  • Sport & Leisure
    6.0

    Great pools! Several large pools with zero depth entries. A volleyball net in one pool. Bridges, water sprayers etc. There are sandy entrances with really shallow water for little babies to play in or for adults to just relax in and get some sun. Really there are no complaints with the pools and beach...AMAZING! There are large birds that they have on property. They allow them out of their cages to roam around freely or for free photo ops on the arms of guests.

  • Gastronomy
    5.0

    The beach bar/restaurant has surprisingly good food. There was nothing we didn't like. We had nachos, burgers, chicken and ice cream...it was all awesome. There's also a show put on once a week with firedancers, acrobats, etc that has food. It was really good and there was lots of it.

  • Service
    2.0

    We booked our stay while this hotel was a Radisson. As the time got closer, I looked up the hotel to get the address and other necessary information and found out that it had switched to a Hilton. I was a little annoyed that I was never informed. I called to make sure that our reservations were still good and they had no reservation for us. They recommended that I call Radisson so I did. Radisson assured me that our reservations were still there. I asked for a confirmation email but he wasn't able to give me that since he was with Radisson and the hotel was a Hilton. But he said "Trust me. You'll be fine". So I did. When we arrived. We waited in line for over 30 minutes to check in. When we finally got to the front, they had our reservation but insisted that we needed to pay for it. I had already paid when I booked it through Radisson. We waited at the front desk for another 30 minutes as they searched their system, consulted managers, etc. I pulled out my confirmation email from Radisson and they shrugged and said "Okay...I guess you're all good". We finally got our keys and went to our room. I inserted the key and swung open the door...only to be greeted by two naked people. I quickly closed the door. But the naked man came to the door (now with a towel around his waist) and asked if there was a problem. I told him that we were assigned this room but obviously there had been a mistake. I was so sorry and headed back to the front desk. The blamed the new systems that they just received and we were upgraded to a suite with complimentary breakfast and drinks. It wasn't the end of the world but what a struggle just to check in and get to our room. All with a sweaty and tired 3-year-old in tow.

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John
Radisson Aruba
  • Recommended hotel
  • Families
  • Proof of booking
  • Beach holiday
  • August 2015
The Radisson Aruba is a great hotel on Palm Beach Aruba. We asked and were upgraded to a suite on our arrival so that started out our trip on a good foot. There are two large pools, a white sand beach and Caribbean blue ocean. How can you go wrong? The room was fantastic, and swimming and sunning was relaxing. The only negative is the on-resort food, but there are lots of chain restaurants across the street. read hotel review
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Brian
Outstanding Hotel in Aruba
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2015
I can't say enough good things about this hotel. The staff were exceptional, from check-in to the cleaning maids to the restaurant and bar staff to the pool/beach staff. We were upgraded to a partial ocean view. The all you can eat buffet restaurant onsite is about $21 all-in (including tip and drink), which I found phenomenally cheap considering the location. The pool was not crowded. The beach was probably the best section of Palm Beach of all the hotels. I made this determination after having walked the length of it. Towels are provided for use at the pools or ... beach. There are Radisson owned covered huts on the beach. The pool has is winding and has several sections for people of all ages. There are also lots of activities to partake in, such as yogo/stretching, feeding the parrots and birds, volleyball, and other group activities posted in the lobby. The concierge helped arrange a Jeep for us to explore the island. Perhaps I have not been to enough of the Islands to know the difference, but I found the hotel to be rather inexpensive considering. There are a couple of different bars and restaurants to choose from. There are also offsite options across the street and in the vicinity, but again I felt those tabs were more expensive and the value better at the hotel. I would absolutely stay at this hotel if I came back to Aruba. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Jennifer
Family friendly hotel in Aruba on the beach
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
The hotel is extremely family friendly, especially with the two pools and it is right on the beach The hotel has free beach palapas (umbrellas) for all guests although you must reserve one the day prior as there is not enough for every hotel room. Overall a great stay, but if you are looking for top service this hotel might not meet your expectations. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
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Julie
Radisson Hotel Aruba Beach Vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
This is an amazing beachfront hotel in Aruba. The hotel is clean with lush gardens and they have amazing employees. read hotel review
  • Location
    6.0

    The hotel is located in the beach. They are also close to shopping facilities and restaurants and nightlife.

  • Gastronomy
    6.0

    There are 3 restaurants in this location and all are equally very good. They also have a beach order service. SO you can eat and drink under your palapa. The waitress/waiter walk around the beach taking orders.

  • Sport & Leisure
    6.0

    They have 2 big pools. Very clean (they clean every morning) They also have a casino in the resort. They also have bird interaction with an amazing employee named Victor. He is positive and wonderful and he will take your pictures. Just dont forget to tip him, he really deserves it.

  • Room
    6.0

    Room was decent size but it was very clean. All rooms have balconies. We had a mini-fridge, coffee machine, safe, phone and tv.

  • Service
    6.0

    Staff are very friendly. They all speak multiple language.

  • Hotel
    6.0

    This is an amazing beachfront hotel in Aruba. The hotel is clean with lush gardens and they have amazing employees.

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Cheryl
Great staff
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
This resort has it all. A very helpful staff, beautiful beach, comfortable bedding, nice balconies and even a casino. We have stayed at the Marriott and the Hyatt but this is our favorite. We will be back. read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Kimmy
50 - 50
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2014
Great location, friendly staff, VERY thin walls. You reserve your beach spot the night before which makes running to beach first thing a non-issue. Down side is best beach spots are reserved by room type so if you are in a lower rate room you get a lower rate spot. read hotel review
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Read all hotel reviews

Information about Hilton Aruba Caribbean Hotel & Casino

Hotel Information

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Brunch
  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Laundry service