# 15 of 119 hotels in Zell am Ziller

Hotel Zapfenhof(4 stars)

Zellbergeben 64 A- 6280 Zell im Zillertal View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.9
  • Service
    4.7
  • Location
    4.7
  • Gastronomy
    4.9
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    21
  • very good
    15
  • acceptable
    6
  • poor
    1
  • terrible
    0
Read all hotel reviews
Robert
High wiederholungsfaktor!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • February 2014
Great spa, very friendly and attentive staff, the food was excellent. also with children, highly recommended. read hotel review
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Room
    5.3
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Michael
Super Hotel!
  • Recommended hotel
  • Families
  • Countryside & spa
  • August 2013
After reading the various negative comments about the Zapfenhof (after we booked our vacation), we were somewhat apprehensive. However, upon our arrival we soon realized that the majority of the negative comments were of two general sorts: (1) extremely "critical" persons who are generally never satisfied with where they are, and (2) couples in the age range of 45-65 without children. We thoroughly enjoyed our stay at the Zapfenhof, found the hotel to be full of leisure activities (e.g., 3 pools, animals for the kids, a kneipbecken, a hupfburg, a trampoline, a kids room with climbing wall, etc etc. ...). The room was a bit old-fashioned, but absolutely clean and in good shape. The personnel were mostly from eastern Europe and spoke Austrian with a strange, and at times, difficult to follow accent. However, when you get beyond that, we found everyone to be extremely friendly and helpful. All in all, a very pleasant surprise and we would definately recommend this to families looking for a good deal for little money. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    5.0
  • Room
    4.5
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Brigitte
4 star with drawbacks
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2013
First, we had a nice time in the Zillertal and in the Zapfenhof, but a 4 star hotel is the Zapfenhof not in every area. Great is the garden, really great! Also for children is outside much. The swimming pond is great and the pools also for children optimally warm. The sauna area was tastefully decorated. The room was at first glance frightening cramped. For the children the sofa was prepared and a wobbly folding bed. Nobody has the trouble the fat coffee table to remove, the beach when we arrived on the balcony door. We have to 2. to ... the cabinet hochgewuchtet. Then was enough space. The kinder'paradies' is a dark basement room, but at least are nice toys. Children must from the dining room in the basement the eingangstüre past, the evening always was open, not so well arranged, in the street in front of the door and the uncovered swimming pond in the garden. 3 days before our departure the light in the room broken, and remained there, despite two demand. The food was okay, but not outstanding. Extra wishes are better not to ask. I am a vegetarian, it seems to one in the Zapfenhof never to have had. Of 6 or 7 courses remained i usually only 3 or 4 to eat. Soup, in the map as beef broth was announced, i was put, on my request, whether vegetarian was, the waiter said: 'yes'. It was the same soup as for my husband! And such actions gave it several times. The breakfast was good and rich, i liked the homemade bread. Especially we were surprised, that, although the guests were asked in front of the door to smoke, the employees and probably some regular customers a bar right next to the dining room smoked, without door between them and even already for breakfast. For the aldipreis the hotel was ok for us. But more it would be really not worth! A shame, because garden and spa area are really great, but in the house is sometimes somewhat carelessly. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    3.8
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Location
    3.8
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
    Family friendliness
    4.0
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Claudia
Simply wonderful for holiday
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • July 2013
A wonderful, very pleasant, a nice family run hotel. Recommendable, very probably for alone travellers. Couples, friends, as well as for families! It will be every 'personal' worried-this feeling is a at check-in gave-if the boss greeted with a handshake. A clean and lovingly arranged bathing pond, a well-kept outdoor and indoor pool, enough beach chairs, a gartenbild and a waiter every 30 minutes inquire, if you had a request. The rooms are simple, but what more do you need? And very clean contents of the maids. The icing on the cake however evening-a menu, the no wishes open, and ... there was something for everyone is, also for the little ones there is an extra kid. I will definitely stay there in the winter guest, although i cannot schifahre, but only to the a couple of days feeling well and relaxing. read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
    Family friendliness
    6.0
Close

Well
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • March 2013
Pleasant staff, overpriced services (wi-fi, bathrobe, etc.) , delicious food, clean and big room, partly strange decor, ski bus every 15 minutes read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    3.7
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
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Read all hotel reviews

Information about Hotel Zapfenhof

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Hiking

Spa offers

  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • City hotel
  • Pets allowed
  • Wifi
  • Laundry service