# 3 of 33 hotels in Nuevo Vallarta

ClubHotel Riu Jalisco(4 stars)

Av. De loa Cocoteros, sn-Lote K Puerto Vallarta 63732 View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.3
  • Service
    4.3
  • Location
    4.5
  • Gastronomy
    4.8
  • Sport & Leisure
    4.6

Rating breakdown

  • excellent
    2
  • very good
    0
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Izabela
This is a hotel for kids
  • Hotel not recommended
  • Friends
  • Beach holiday
  • April 2015
Very disappointed with the way stuff handle our complain about children playing in the adult pool.you were not able to enjoy drinks without having a pool water in your drink. Everywhere you go there worse kids leave her out tonight in a nightclub they were drunk teenagers. Lots of entertainment for the kids but nothing for the adults. I friends and I went to The sports bar to play some pool at 11:30 at night but we were not able to play in the pool because they were five-year-olds playing with their parents. When we made our complaints ... they pretty much sent to us this is a family resort which we understood when we booked our tickets But this was not a family resort this was a kids resort. I will never go back to that hotel again and probably never booked with the Riu hotels again. read hotel review
  • Service
    2.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Hotel
    4.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    2.0
  • Room
    4.5
    Size of the room
    3.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    4.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    3.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
  • Sport & Leisure
    3.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    4.0
Close
Judita
First time in Vallarta Mexico
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
We have choosen to spend time with our familiy in this almost newly renovated hotel in Nuevo Vallarta area. We were happy with the instalations, very nice hotel, very good food, beach was also maybe one of the best in Vallarta read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Mitch
It is heaven
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2014
We were so well looked after from the moment we arrived until our very last minute at Fiesta Americana. Sitting by the pool or on the beach during the day we always had a drink or snack in hand, thanks to Rafael, Carlos and Ramon. If you take a stroll on the beach you will find that this resort is.. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Read all hotel reviews

Information about ClubHotel Riu Jalisco

Hotel Information

hotel.de

hotel.de *

Our entire crew would like to cordially welcome you to the ClubHotel Riu Jalisco. Guests arriving by car are welcome to use the hotel's available parking spaces. A laundry service is available. The hotel features a radiant jacuzzi for its guests to take pleasure in.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Garden
  • Family room
  • Shops in the hotel
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Satellite TV
  • Air conditioning
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Bath tub
  • Dressing room
  • Connecting rooms

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Whirlpool

Other hotel information

  • Family hotel
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Eurocard/Mastercard
  • English
  • Car hire
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included