# 3 of 33 hotels in Nuevo Vallarta

ClubHotel Riu Jalisco(4 stars)

Av. De loa Cocoteros, sn-Lote K Puerto Vallarta 63732 View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.4
  • Service
    4.8
  • Location
    4.9
  • Gastronomy
    4.7
  • Sport & Leisure
    4.3

Rating breakdown

  • excellent
    1
  • very good
    1
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews
Izabela
This is a hotel for kids
  • Hotel not recommended
  • Friends
  • Beach holiday
  • April 2015
Very disappointed with the way stuff handle our complain about children playing in the adult pool.you were not able to enjoy drinks without having a pool water in your drink. Everywhere you go there worse kids leave her out tonight in a nightclub they were drunk teenagers. Lots of entertainment for the kids but nothing for the adults. I friends and I went to The sports bar to play some pool at 11:30 at night but we were not able to play in the pool because they were five-year-olds playing with their parents. When we made our complaints ... they pretty much sent to us this is a family resort which we understood when we booked our tickets But this was not a family resort this was a kids resort. I will never go back to that hotel again and probably never booked with the Riu hotels again. read hotel review
  • Service
    2.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Hotel
    4.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    2.0
  • Room
    4.5
    Size of the room
    3.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    4.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    3.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
  • Sport & Leisure
    3.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    4.0
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Jennifer
Quiet and sedate ecoResort
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2013
In general, the hotel was clean and well-kept. It wasn't a 5-star, and we didn't expect one, but it did exceed our expectations of a 3 star. read hotel review
  • Sport & Leisure
    5.0

    The pool was nice, but we didn't use it much. We did enjoy a long walk down the beach to a quiet spot. It's technically a public beach, but it was very quiet.

  • Location
    6.0

    Spread across a nature reserve, the hotel required more walking than others, but we didn't mind as the walk was pretty. There were a number of excursions available from the hotel.

  • Gastronomy
    5.0

    The food was good. Not super fancy, but I have a sensitive stomach and didn't get sick at all, so I consider that a bonus. The dining room was clean and the food was pretty fresh.

  • Service
    6.0

    The service was great. We needed a room change when the lock on our door didn't work, and we were moved the next day, when a room opened up.

  • Room
    5.0

    The room was good. The air conditioning wasn't super great, but it was a standard size and had a fan and a private balcony overlooking a garden.

  • Hotel
    5.0

    In general, the hotel was clean and well-kept. It wasn't a 5-star, and we didn't expect one, but it did exceed our expectations of a 3 star.

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Information about ClubHotel Riu Jalisco

Hotel Information

hotel.de

hotel.de *

Our entire crew would like to cordially welcome you to the ClubHotel Riu Jalisco. Guests arriving by car are welcome to use the hotel's available parking spaces. A laundry service is available. The hotel features a radiant jacuzzi for its guests to take pleasure in.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Garden
  • Family room
  • Shops in the hotel
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Satellite TV
  • Air conditioning
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Bath tub
  • Dressing room
  • Connecting rooms

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Whirlpool

Other hotel information

  • Family hotel
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Eurocard/Mastercard
  • English
  • Car hire
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included