# 10 of 262 hotels in San Diego

BEST WESTERN Hotel Seven Seas(3 stars)

411 Hotel Circle South Mission Valley 92108 San Diego CA View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.4
  • Service
    4.4
  • Location
    4.3
  • Gastronomy
    4.4
  • Sport & Leisure
    4.5

Rating breakdown

  • excellent
    4
  • very good
    8
  • acceptable
    2
  • poor
    1
  • terrible
    1
Read all hotel reviews
George
Good place but very small rooms!
  • Recommended hotel
  • Singles
  • Business trip
  • October 2014
Very small rooms for Double Beds, only 300 sf! You don't have any places to put your personal items. I change this hotel to Holiday Inn just 1 mile away for much better quality for same money. This hotel will be good for small size families. Good location for airport but so far from downtown San Diego! read hotel review
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    3.0
  • Service
    3.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    2.0
  • Room
    4.0
    Size of the room
    2.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Location
    4.3
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    6.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
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Antonio
Good budget Hotel
  • Recommended hotel
  • Friends
  • City break
  • September 2014
Good budget Hotel close to the freeway to see attractions. Older hotel very well maintained with nice rooms - they are clean and everything was working. Quite atmosphere. Good value. read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
Daniel
Solid Best Western
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2013
The hotel is about 8 -minute drive from the zoo San Diego, also Seaworld is by car quickly reached. This with 308 rooms quite large hotel complex (consisting of 3 buildings) made on us a good clean impression. The hotel has an outdoor pool, and a jacuzzi, both were clean. The hotel was well maintained. Despite the highway proximity it was in our room was quiet. The hotel offers the possibility its laundry to wash. I read hotel review
  • Room
    4.0

    The size of the room was ok, our room had a fridge, a coffee maker and a telephone. The bathroom was like the rooms reasonably clean.

  • Sport & Leisure
    4.0

    The pool left a good impression, it was clean but due to the size of the hotel a bit small. Also there was a hot tub. At the pool there was a small terrace with a small bar.

  • Location
    5.0

    The hotel is actually located on the edge of San Diego but still quite central if you San Diego Zoo or Seaworld to visit would like. The drive to the center took no longer than 15 minutes

  • Hotel
    5.0

    The hotel is about 8 -minute drive from the zoo San Diego, also Seaworld is by car quickly reached. This with 308 rooms quite large hotel complex (consisting of 3 buildings) made on us a good clean impression. The hotel has an outdoor pool, and a jacuzzi, both were clean. The hotel was well maintained. Despite the highway proximity it was in our room was quiet. The hotel offers the possibility its laundry to wash. I

  • Service
    5.0

    The hotel staff was always friendly and accommodating. Gladly you can excursions from the hotel book, there is a shuttle service is available.

  • Gastronomy
    4.0

    The hotel has a private small café or restaurant. The prices are in comparison to the downtown okay, but we can't say anything about the quality of that since we never ate there.

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Michael
Worst hotel I have ever stayed at!
  • Hotel not recommended
  • Families
  • Beach holiday
  • June 2013
This Hotel from the room to the Customer Service is Horrible. In our Room the refrigerator was totally broken. All outlets in the room were broken. We couldn't charge a single Phone. We couldn't use any lamps so room was dark unless we used the Bathroom light which was attached to a loud Fan. There was a large gap under our door to the outside big enough I could stick my sandal threw to the outside. " hello bugs" When we couldn't cool our drinks or food we went down stairs to use the vending machine. "out of order" We ... tried going to the pool at night and it was so dark that unless you had a flashlight you could trip and fall into the pool. Very dark. No pool lights either. We tried using the ac in the room and it took about 4 hours to cool the room. It hardly worked and was extremely loud. kept up my children half the night. In the morning I was so exhausted and frustrated from everything already I went to make coffee the coffee straws were all used with someone else's coffee. "Gross" the maid service in this hotel is definitely not working to make the job the best they can. The tub had built up soap scum on the walls, any kind of scrubbing would get this off. The room had a musty smell to it. And the sheets did not have a good smell at all. I am not a picky person and this was amazing to me that this hotel still rents this room out. They claim they will have it fixed but I would haft to bet I'm not the first to complain and this all did not happen just to us. when I went to complain to the Front desk She went to get her supervisor and I was Shocked how rude she was. she did not care to anything I was saying. She offered me ten dollars back per night. Give me a break. I asked for the Manager and was told he will be in a couple of hours. I sense have left 5 messages and never have had him call me back. This hotels way of fixing a complaint from a quest is give them ten bucks and show them the door. They still make money renting it to the next guy. Its cheaper then fixing everything. They have me convinced they are 100% crooks. I feel I was robbed staying at this Hotel. I want my money back. They don't care. read hotel review
  • Gastronomy
    2.0

    this hotel does not offer free breakfast so you can use there run down café or walk to the nearest hotel and they have a great burger joint there.. unrelated to best western.

  • Hotel
    1.0

    This Hotel from the room to the Customer Service is Horrible. In our Room the refrigerator was totally broken. All outlets in the room were broken. We couldn't charge a single Phone. We couldn't use any lamps so room was dark unless we used the Bathroom light which was attached to a loud Fan. There was a large gap under our door to the outside big enough I could stick my sandal threw to the outside. " hello bugs" When we couldn't cool our drinks or food we went down stairs to use the vending machine.. "out of order" We tried going to the pool at night and it was so dark that unless you had a flashlight you could trip and fall into the pool. Very dark. No pool lights either. We tried using the ac in the room and it took about 4 hours to cool the room. It hardly worked and was extremely loud. kept up my children half the night. In the morning I was so exhausted and frustrated from everything already I went to make coffee the coffee straws were all used with someone else's coffee. "Gross" the maid service in this hotel is definitely not working to make the job the best they can. The tub had built up soap scum on the walls, any kind of scrubbing would get this off. The room had a musty smell to it. And the sheets did not have a good smell at all. I am not a picky person and this was amazing to me that this hotel still rents this room out. They claim they will have it fixed but I would haft to bet I'm not the first to complain and this all did not happen just to us.. when I went to complain to the Front desk She went to get her supervisor and I was Shocked how rude she was. she did not care to anything I was saying. She offered me ten dollars back per night. Give me a break.. I asked for the Manager and was told he will be in a couple of hours. I sense have left 5 messages and never have had him call me back. This hotels way of fixing a complaint from a quest is give them ten bucks and show them the door. They still make money renting it to the next guy.. Its cheaper then fixing everything. They have me convinced they are 100% crooks. I feel I was robbed staying at this Hotel. I want my money back. They don't care.

  • Location
    1.0

    This hotel shows pics online claiming they have a Garden.. Not the case. They have a few flowers but they dress up pics to make it look good. Its in a gross end right by the bridge and freeway. So you can hear the cars all night. and homeless people are sleeping with in feet of this hotel under the bridge. Totally gross

  • Room
    1.0

    Small room. Broken electrical outlets. Broken Fridge. Breaking down air conditioning unit.. loud and takes forever to cool. Room smelled. Bath tub was dirty. Basic wipe down from maids. You can take your finger nail and scrape off old soap scum. Gross! So much for taking a bath. Tv had lines going threw every channel so it was useless. Wifi was so bad we never got a strong enough signal to make it work. Sheets didn't smell good. smelt like someone has already used them.

  • Service
    1.0

    I have tried many times to get ahold of the manager. In fact I have asked if he is on the property and have been told yes but put straight to his voice mail. Front desk Super visor is holding the card of the rudest person I have ever met. She didn't care one bit I had issues and wasn't one bit concerned that I was upset nor did anything offer me ten dollars and show me the door. When I told her this was unacceptable she just stared at me and said sorry you feel that way. thanks for coming.

  • Sport & Leisure
    1.0

    Pool has NO lights in it or around it.. very dark at night. Pool is also very small. Vending machine all broken..

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Read all hotel reviews

Information about BEST WESTERN Hotel Seven Seas

Hotel Information

hotel.de

hotel.de *

Our entire team would like to happily welcome you to the Best Western Seven Seas. The Best Western Hotels family would like to welcome you to the Best Western Seven Seas! Ample parking is free-of-charge for hotel guests. Ask our helpful receptionists for assistance at all times.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Phone
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Cable TV
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Other hotel information

  • 24 hour reception
  • Airport transfer
  • 24 hour security
  • Car hire
  • Ticket service
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Laundry service