# 35 of 75 hotels in Varadero

Bungalows Mercure Las Palmas(3 stars)

1ra Ave. E/ 60 Y 61. Matanzas Varadero CU View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.7
  • Room
    4.0
  • Service
    3.9
  • Location
    4.7
  • Gastronomy
    4.0
  • Sport & Leisure
    4.6

Rating breakdown

  • excellent
    1
  • very good
    3
  • acceptable
    1
  • poor
    2
  • terrible
    0
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The most helpful positive review

5.166666666666667

Hello. We stayed in the bungalows. Beautiful bathroom with hair dryer shower and toilet very clean, room big bed fridge,. Air conditioning safe everything in the price with inside. Around we felt very good. Food was good for everyone participated which. Waiter very friendly nice, but you should also have aussehrhalb from the hotel eat out el ronscho very tasty and good value for money. Lots of russians but also German, of each age which thereby. The hotel …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.869444444444444

*in August 2012 we were up 14 days in the Cuatro palmas... Beach is great.! In the environment is lots to do. You should know, that you are in a poor country drives. Price was good, the service a catastrophe, the beach location was excellent. Who luxury searches, is not to Cuba. *the quatro palmas a main dining room with the buffet. In addition there is 3 separate small restaurants the all inclusive price are included. Italian, cuban and grill restaurant …  read hotel review

read more Acceptable, Poor, Terrible reviews
Milena
Good hotel in the center of Varadero
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2013
If you want to be on the white sandy beach and in the same time to be in the very heart of Varadero than this hotel is the right choice for you. You can choose between the two all carte restaurants and one restaurant with self service where they serve the best meals ever. There is also great animation team that makes different shows every night and I am certain that if you go in this hotel for holiday you will not regret it. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
    Family friendliness
    5.0
  • Location
    5.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Carmen
Three star too much
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Once quatro palmas, never more quatro palmas. Food was almost always broken cooked or canned fruits. Fruits were immature or overripe. Despite complaints no changes. Never on vacation decreased, This time 3.5 kilogram. At night massive disturbing geruchtsbelästigung the from the outside in the rooms desire. One has the impression the hotel in the middle of a Ölraffinaderie gelande is. Under a bungalow understand we no room on the first floor or ground floor. cocketails gives it in plastic cups. Staff are only provided friendly, solang one tippgeld is, except for two exceptions - cubabar ' Abel ( barkeeper)' ... and Carmen in the lobby bar. read hotel review
  • Gastronomy
    1.3
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    2.0
  • Hotel
    2.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    1.0
    Disabled-friendly
    2.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    2.3
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    3.3
    Quality of the beach
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
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Corinna
Great middle class hotel for families
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Land and people to discover pleasant place to stay. Very good traffic connection and excursions. Directly at the beach. Locals food and drinks sufficient and tasty available. If you with a smile looks, you always got a back. A large country, which is more than 2 weeks time should take. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Gabriele
I felt it was good!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
The hotel is in its category one of the best. My room in the bungalow was technically definitely not in the newest condition, but clean and enough space read hotel review
  • Gastronomy
    4.0

    The quality of the food was mixed, it was mostly typical of the country cooked. The Italian local isn't recommendable, the cuban beach restaurant was excellent.

  • Hotel
    5.0

    The hotel is in its category one of the best. My room in the bungalow was technically definitely not in the newest condition, but clean and enough space

  • Location
    5.0

    Beach directly at the hotel, from the bungalow from a few hundred meters, Clean. Only too few and partly broken loungers. The hotel is centrally located in Varadero, after all sides shops, several restaurants, discos and bars nearby ( easy to reach on foot).

  • Room
    4.0

    Facilities somewhat outdated, however reasonable Clean Air conditioning worked well Fridge Safe

  • Service
    6.0

    The staff were very friendly and helpful, languages mostly English, some also German. My room was always clean. Additional services I not taken into account, for complaints there was always contact person

  • Sport & Leisure
    4.0

    Fitness room with partly new devices, Animation friendly and unobtrusive, the evening show was not my expectations.

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Steffen müller u.sandra frank
Great vacation with beautiful beach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Hello. We stayed in the bungalows. Beautiful bathroom with hair dryer shower and toilet very clean, room big bed fridge,. Air conditioning safe everything in the price with inside. Around we felt very good. Food was good for everyone participated which. Waiter very friendly nice, but you should also have aussehrhalb from the hotel eat out el ronscho very tasty and good value for money. Lots of russians but also German, of each age which thereby. The hotel is in a very good state. I can only recommend read hotel review
  • Gastronomy
    5.0

    There are 3 restaurants 1 bar and a beach bar. Food good drinks good. The staff frut always on tip.

  • Hotel
    5.0

    Hello. We stayed in the bungalows. Beautiful bathroom with hair dryer shower and toilet very clean, room big bed fridge,. Air conditioning safe everything in the price with inside. Around we felt very good. Food was good for everyone participated which. Waiter very friendly nice, but you should also have aussehrhalb from the hotel eat out el ronscho very tasty and good value for money. Lots of russians but also German, of each age which thereby. The hotel is in a very good state. I can only recommend

  • Location
    6.0

    Distance to the beach 2 minutes from the bungalows,. 30 minutes to the airport great. You can go to the street in front of the hotel everywhere wood things buy. Across from the hotel a disco every evening something loss, if you excursions makes for the tour operator we had a trip with the katamarann done very nice. After kaio largo flown simply dream detention cost circa 190 Euro per person. , for 1 day Havanna should you have a the locals he means fiddle is available at from the hotel to the bungalows down one drives in an old car 55-years-old to Havanna simply great. He speaks German well guided tours the historic part, with food everything inklusive55 pesus.

  • Room
    5.0

    Everything was clean and good. The size is also

  • Service
    5.0

    Staff friendly nice. One can well verstendigen. Room always clean, every day fresh towels

  • Sport & Leisure
    5.0

    Everything at the beach is costs los. Water simply magnificent warm and clean. But nine are the loungers with towels treat as you quickly occupied

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