Hotel RIU Helios Bay(4 stars)
Show map
At a glance
- Very nice and clean (15) "Very nice and clean" found in 33 reviews
- " Super vacation, price/performance ratio was very good, especially suitable for families with children, great facilities in the room (except for extra beds for children), very clean, pool was very nice and clean on the beach is just 20m away only the beach chairs and umbrellas cost six leva. Guests (good ... "August 2011
- " A very nice hotel directly at the beach with friendly staff. The pool area we found but a bit small and very ... "August 2012
- " Super Hotel , only recommendable "July 2011
- " The hotel was great , the activities for the children were very good, varied but not intrusive for adults. The ... "July 2011
- " An almost perfect holiday . I want my mustard add as I the reviews my predecessors have read. Weather very nice. The sea ... "August 2012
- " Great hotel , rooms, food, staff perfect "June 2012
- " Gladly come again! Very friendly family hotel . Also as a couple without children you are here in good hands. All room with a view of the pool ... "June 2012
- " ... hotel. Also as a couple without children you are here in good hands. All room with a view of the pool and to the sea. Animation in German, English and other Languages. The all inclusive service the hotel was excellent . Good child care. "June 2012
- " Great hotel , great staff and super clean "September 2012
- " Great hotel, great staff and super clean "September 2012
- " Great holiday ! Really beautiful, clean hotel with friendly staff directly at the broad sandy beach. In ... "September 2012
- " A very nice family hotel , in the we felt very much at ease. The child care is excellent, the entertainment super and not ... "September 2012
- " A very nice family hotel, in the we felt very much at ease . The child care is excellent, the entertainment super and not pushy, the beach begins directly ... "September 2012
- " Great hotel again and again "May 2011
- " A Great Hotel . Very Honest Staff. The cleaning lady has lost money in the rooms which I have put on the ... "May 2011
- The staff was very friendly (15) "The staff was very friendly" found in 16 reviews
- " This was the best holiday, which we had. The staff was very friendly and helpful! The rooms are in a very good and clean condition, and were cleaned every day. The ... "October 2011
- " A very nice hotel directly at the beach with friendly staff . The pool area we found but a bit small and very close occupied. Typical German and really ... "August 2012
- " If we leave out of consideration the food, you can really recommend this hotel with a clear conscience. The staff is very friendly , but communication is outside the reception/waiter seldom, since the employees mostly spoke ... "August 2011
- " If you want to relax in the vacation is right at home here. Hotel is top! Staff are very friendly . Food and beverage available in sufficient variety. We were completely satisfied and will ... "October 2011
- " Great holiday! Really beautiful, clean hotel with friendly staff directly at the broad sandy beach. In September is a thick jacket for evenings recommendable, ... "September 2012
- " A very nice family hotel, in the we felt very much at ease. The child care is excellent, the entertainment super and not pushy, the beach begins directly behind the pool area, the staff are friendly and the food tastes delicious. We could not fault discover. What the building is, because since ... "September 2012
- " We were with the room and service package Mondorf total content. Would book here again. Staff and other staff were very friendly "June 2011
- " We were after 5 years for the umpteenth time in this complex and around not disappointed. The friendliness of all of the staff is exemplary. Here price and performance match. We will be back - no question. The location of ... "June 2012
- " A very nice holiday, we used the arrival to the last day felt very comfortable. The staff is very friendly and polite. The food was good, hot and freshly prepared. The table for dinner we find a ... "August 2011
- " great vacation, all very friendly , excellent food and pleasant atmosphere. There was nothing to complain about. The locality is ... "February 2012
- " very good service ! "February 2012
- " ... peace and quiet. The place obzor is within walking distance and offers all the tourist shops. End/beginning August September. You can tell how in the end of season. The hotel is very clean. The staff is always friendly and accommodating. Rooms spacious. Entertainment unauftringlich. Child care super. Beach, Ocean ... "September 2011
- " Great Hotel, very friendly staff , great service, nice beach with plenty of leisure activities, only the excursions from the ... "July 2011
- " Great Hotel, very friendly staff, great service , nice beach with plenty of leisure activities, only the excursions from the travel agency could ... "July 2011
- " ... at this hotel for relaxation! The hotel, beach, pool, etc. are very well maintained. Food there was something for everyone, but I had to be seasoned, but so better, than the other way around. The staff are very friendly . The activities team was just right, very nice and not too pushy. You can decide, what to do in ... "June 2011
- Good food (11) "Good food" found in 11 reviews
- " The hotel had a dreamlike location right on the beach. it was a very relaxing week, because everything was perfect. Whoever wanted to relax is well cared for here. We had such good food I've had in a long time in the vacation! "June 2011
- " The hotel was great, the activities for the children were very good, varied but not intrusive for adults. The location of the hotel right on the beach. The food was delicious and there was for the kids almost every day a extra children's menu. You could eat and drink ... "July 2011
- " ... had eineTemperatur of 24 degrees. The loungers are not from one must be early in the morning around itself which to reserve. Staff good and friendly. Rooms okay. Only the cots were uncomfortable. The food was good and diverse but it is being repeated. On the coast there is a virus around. Almost every room was ... "August 2012
- " ... Honest Staff. The cleaning lady has lost money in the rooms which I have put on the table. Entertainment Great. Simply everything was good. The food is freshly cooked, so there was always hot and very tasty . "May 2011
- " Beautiful clean hotel with good food "June 2012
- " This hotel is on the whole was okay but not more. Very negative :-fee for beach chairs 3 €per beach chair and umbrella-only cheap drinks bad taste monotonous food at dinner and at the snack bar for lunch room directly above küchenabluft-too few beach chairs ... "September 2011
- " ... beach chairs, you had to kill the bird droppings. It was change the towels could have standards, you immediately, without charge. The children's swimming pool was a hole, the was hardly visited. The food was very good , very extensive and tasty. Here you can very quickly grow! The reviewer was and the volume at ... "August 2011
- " A very nice holiday, we used the arrival to the last day felt very comfortable. The staff is very friendly and polite. The food was good , hot and freshly prepared. The table for dinner we find a successful solution. The beach does ... "August 2011
- " great vacation, all very friendly, excellent food and pleasant atmosphere. There was nothing to complain about. The locality is not far away and ... "February 2012
- " For us it was a very relaxing vacation as we it us presented. The competence of the staff in all areas of the unit was very nice and helpful. The food and drinks were excellent . The choice was very large and varied. The cleanliness of the room and location was great it is ... "June 2011
- " TUI animation including evening programme, since the spark jumped about, we are probably spoiled. Is not the hotel. Food was very good , varied and sufficient and adjusted to the guests internationally. Price/performance ratio ... "July 2011
Show on map: 
Hotel review overview
The most helpful favorable review
It was a great family holiday. Good and plentiful food and drink. Very friendly and courteous staff. Every day you got a bottle of water at the front desk for the room. The children in the kids club and had a lot of fun. The usual friction by the pool, the beach chairs were reserved and someone else Drau flag, annoying. Excursions for example to nessebar is a nice change, it was the level of cleanliness in the restaurant Honolulu, this is however not reco … read more
The most helpful critical review
After all a stomach intestine virus had, because feces into the sea led and vacation still in treatment are, the hotel you can, which apart from that is OK, not recommend. 75% of the guests were taken ill. And it is appalling, with which indifference the acceptable. … read more
Summary of guest reviews by categories
- July 2011
- " Great Hotel, very friendly staff, great service, nice beach with plenty of leisure activities, only the ... " Read moreJuly 2011
- June 2011
- " Great Hotel; everything was very unobtrusive, but attentive; very good child care; the end of the season: ... " Read moreJune 2011
- " A very nice hotel directly at the beach with friendly staff. The pool area we found but a bit small and very ... " Read moreAugust 2012
- " Nice hotel with direct access to the beach and in close proximity to the town with many shops, parks, ... " Read moreAugust 2011
- " Super vacation, price/performance ratio was very good, especially suitable for families with children, great facilities in the room (except for extra beds for children), very clean, pool was very nice and clean on the beach is just 20m away only the beach chairs and umbrellas cost six leva. Guests (good ... " Read moreAugust 2011
- " An almost perfect holiday. I want my mustard add as I the reviews my predecessors have read. Weather very nice. The sea ... " Read moreAugust 2012
- " Overall the hotel was great! The cleanliness of the kitchen left nothing to the imagination. We found in the food hair, ... " Read moreAugust 2012
- " ... entertainment was well organized and the fine sandy beach was dreamlike. Because the hotel only 286 rooms had, it was also during the meal times not crowded and there was a pleasant climate. The hotel is recommendable. " Read moreAugust 2012
- September 2011
- September 2011
- " The hotel is very clean, except for the fact that the elevator is very slow so stairs can be quicker. but otherwise ... " Read moreSeptember 2011
- " It is a very nice, family-friendly hotel. Food and drinks were very good. The check in is unfortunately something went wrong, but the ... " Read moreJune 2012
- June 2012
- " Super vacation, price/performance ratio was very good, especially suitable for families with children, great facilities in the room (except for extra beds for children), very clean, ... " Read moreAugust 2011
- August 2012
- " Here we have a great family vacation spend. The family room great spacious. Cleaning staff was always on the sweep and keep it ... " Read moreAugust 2012
- August 2012
- June 2012
- " ... I will say however the pool was cold, took your breath away when getting into it but once in its fine. Our room was massive have never been in a hotel room as spacious as this and again what a magnificent view. Food good although not quite as good in July, we were here at the end of Sept so think they ... " Read moreOctober 2012
- " Nice hotel with direct access to the beach and in close proximity to the town with many shops, parks, restaurants, among other things, the beach was very clean, couches only against fee. The pool area of the hotel was not good for my taste, high close, ... " Read moreAugust 2011
- August 2012
- " ... spacious as this and again what a magnificent view. Food good although not quite as good in July, we were here at the end of Sept so think they were winding down, however it was still very good. Staff very helpful and friendly, we were remembered by some of the staff which was nice. We don't usually go back to the same ... " Read moreOctober 2012
- " Great Hotel, very friendly staff, great service, nice beach with plenty of leisure activities, only the excursions from the ... " Read moreJuly 2011
- " Great Hotel, very friendly staff, great service, nice beach with plenty of leisure activities, only the excursions from the travel agency could ... " Read moreJuly 2011
- " A very nice hotel directly at the beach with friendly staff. The pool area we found but a bit small and very close occupied. Typical German and really ... " Read moreAugust 2012
- " We were with the room and service package Mondorf total content. Would book here again. Staff and other staff were very friendly " Read moreJune 2011
- February 2012
- " This was the best holiday, which we had. The staff was very friendly and helpful! The rooms are in a very good and clean condition, and were cleaned every day. The ... " Read moreOctober 2011
- " A very nice holiday, we used the arrival to the last day felt very comfortable. The staff is very friendly and polite. The food was good, hot and freshly prepared. The table for dinner we find a ... " Read moreAugust 2011
- " If we leave out of consideration the food, you can really recommend this hotel with a clear conscience. The staff is very friendly, but communication is outside the reception/waiter seldom, since the employees mostly spoke ... " Read moreAugust 2011
- " great vacation, all very friendly, excellent food and pleasant atmosphere. There was nothing to complain about. The locality is ... " Read moreFebruary 2012
- " ... peace and quiet. The place obzor is within walking distance and offers all the tourist shops. End/beginning August September. You can tell how in the end of season. The hotel is very clean. The staff is always friendly and accommodating. Rooms spacious. Entertainment unauftringlich. Child care super. Beach, Ocean ... " Read moreSeptember 2011
- " If you want to relax in the vacation is right at home here. Hotel is top! Staff are very friendly. Food and beverage available in sufficient variety. We were completely satisfied and will ... " Read moreOctober 2011
- " A very nice family hotel, in the we felt very much at ease. The child care is excellent, the entertainment super and not pushy, the beach begins directly behind the pool area, the staff are friendly and the food tastes delicious. We could not fault discover. What the building is, because since ... " Read moreSeptember 2012
- " We were after 5 years for the umpteenth time in this complex and around not disappointed. The friendliness of all of the staff is exemplary. Here price and performance match. We will be back - no question. The location of ... " Read moreJune 2012
- " ... at this hotel for relaxation! The hotel, beach, pool, etc. are very well maintained. Food there was something for everyone, but I had to be seasoned, but so better, than the other way around. The staff are very friendly. The activities team was just right, very nice and not too pushy. You can decide, what to do in ... " Read moreJune 2011
- " It was a great family holiday. Good and plentiful food and drink. Very friendly and courteous staff. Every day you got a bottle of water at the front desk for the room. The children in the kids ... " Read moreSeptember 2011
- " ... beach chairs, you had to kill the bird droppings. It was change the towels could have standards, you immediately, without charge. The children's swimming pool was a hole, the was hardly visited. The food was very good, very extensive and tasty. Here you can very quickly grow! The reviewer was and the volume at ... " Read moreAugust 2011
- " A very nice holiday, we used the arrival to the last day felt very comfortable. The staff is very friendly and polite. The food was good, hot and freshly prepared. The table for dinner we find a successful solution. The beach does ... " Read moreAugust 2011
- " ... had eineTemperatur of 24 degrees. The loungers are not from one must be early in the morning around itself which to reserve. Staff good and friendly. Rooms okay. Only the cots were uncomfortable. The food was good and diverse but it is being repeated. On the coast there is a virus around. Almost every room was ... " Read moreAugust 2012
- " This hotel is on the whole was okay but not more. Very negative :-fee for beach chairs 3 €per beach chair and umbrella-only cheap drinks bad taste monotonous food at dinner and at the snack bar for lunch room directly above küchenabluft-too few beach chairs ... " Read moreSeptember 2011
- " A great hotel, that you only recommend can. We had a very have fun with the animation team and the staff were also spitzenmàßig. The food was very, very good and always freshly prepared. " Read moreJune 2012
- " The hotel was great, the activities for the children were very good, varied but not intrusive for adults. The location of the hotel right on the beach. The food was delicious and there was for the kids almost every day a extra children's menu. You could eat and drink ... " Read moreJuly 2011
- " great vacation, all very friendly, excellent food and pleasant atmosphere. There was nothing to complain about. The locality is not far away and ... " Read moreFebruary 2012
- " The hotel had a dreamlike location right on the beach. it was a very relaxing week, because everything was perfect. Whoever wanted to relax is well cared for here. We had such good food I've had in a long time in the vacation! " Read moreJune 2011
- June 2012
- " TUI animation including evening programme, since the spark jumped about, we are probably spoiled. Is not the hotel. Food was very good, varied and sufficient and adjusted to the guests internationally. Price/performance ratio ... " Read moreJuly 2011
- " For us it was a very relaxing vacation as we it us presented. The competence of the staff in all areas of the unit was very nice and helpful. The food and drinks were excellent. The choice was very large and varied. The cleanliness of the room and location was great it is ... " Read moreJune 2011
- " ... Honest Staff. The cleaning lady has lost money in the rooms which I have put on the table. Entertainment Great. Simply everything was good. The food is freshly cooked, so there was always hot and very tasty. " Read moreMay 2011
- " ... hotel was great! The cleanliness of the kitchen left nothing to the imagination. We found in the food hair, angeknabberte Essensstücke or bones, where it not any should have been given. Also the food was a catastrophe. Firstly the food was far from enough seasoned. Secondly, it was often tasteless and thirdly, ... " Read moreAugust 2012
- " ... else Drau flag, annoying. Excursions for example to nessebar is a nice change, it was the level of cleanliness in the restaurant Honolulu, this is however not recommended totally overpriced and bad food. The toilet was not to be recommended. The hotel RIU Helios bay is very good. Highly ... " Read moreSeptember 2011
- " ... five minutes was not unusual, until you stay outside was. The cleaning of the room was rather poor. When we arrived was probably cleaned well, then rather not. Except for the change of towels and the bed was comfortable enough. Children's entertainment through TUI was good. Our son wanted to go. Excursions were ... " Read moreAugust 2011
- " ... You could eat and drink very well the whole day from 7.30 o 'clock in the morning until 22 o' clock in the evening, drinks until 24 o'clock all inclusive. The air conditioning worked perfectly, the rooms were always clean and nice folded hand towels even more efficient. Our children had no complaints for ten days ... " Read moreJuly 2011
- " A short, but relaxing and beautiful holiday in the riu Helios. Proximity to the beach was ideal. Ocean was still a bit cool. Animation for children super. Usual Hotel riu quality food. The room was clean. Very beautiful area. " Read moreJuly 2011
- 1 week
- Beach
- Hotel not recommended
Riu hotels are not more for quality! If the tastes, canteens may, dirt at the beach at the chairs would like to have is here gold correct. At all end is saved, take a towel with the output, the extent of 100 to 70 centimeter Which is enough for the feet. We are robbed and have complained. The front desk is not at all capable adäquar to respond. To be there is fraud at the budget and the vacation. … read more
- 2 weeks
- Beach
- Hotel recommended
We stayed in this Saisaon the last guests, thus it was very calmly, few people and little animation. The food was nevertheless varied and everything else were also good. We wanted peace, beach, sun, sea and all these had we also. In the town it is very well arranged, however there are options for shopping. The sea was very clean, clear, the beach also clean, however cost chairs and sunscreens extra. You can however also at the pool and there are just a few strides to the beach. … read more
- 3 to 5 days
- Beach
- Hotel recommended
Over the service you can't complain about that. The staff they spoke very good german, otherwise one could have with english also very good severance.
Every day were the rooms cleaned.There was a huge restaurant and a snack bar. We can about the food really nothing to complain about, it was just only delicious and every day something else. Apart from the chips, pasta and so on there was of course every dayThe rooms were really very big and clean, furniture was already very old and not a real eye opener, but if you on vacation is, then you also not … read more
- 1 week
- Beach
- Hotel recommended
The hotel staff members were perennially very friendly and helpful. If their german sometimes has failed, it was always in english.
The rooms always very clean, like the whole hotel. Nice were the always new animals out of towels folded.
The boys, 7 and 8, have the child care not used: the great sea and the football field were sufficient completely. We could, balls and floats to hire for free. Other children and parents were thrilled by the loving care of children. At two days the week was all-day child care available, so that the parents can really free.Although the offer at … read more
- 1 week
- Beach
- Hotel recommended
Having spent a week here in July with our daughter, we just had to return. This time it was just me and my partner, I was a bit apprehensive what with some of the negative reviews but we had no illness what so ever. I think it was a bit harsh to blame the hotel for this sickness outbreak as this hotel is spotlessly clean. Anyway this time was just as good as the first, I will say however the pool was cold, took your breath away when getting into it but once in its fine. Our room was massive … read more
Information about Hotel RIU Helios Bay
Hotel amenities
- Total number of rooms: < 300
Room amenities
- Safe
- Balcony
- Bathroom
Gastronomy
- Breakfast buffet
A choice of sports
- Fitness centre
- Volleyball
Spa offers
- Massages
- Sauna
Other hotel information
- Babysitting/Child services
- Kids club (6-9 years)
- Eurocard/Mastercard
Hotels
