# 3 of 25 hotels in Bamburi Beach

SENTIDO Neptune Beach Resort(4 stars)

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Hotel Pictures - SENTIDO Neptune Beach Resort
Average
Recommended
Trend

At a glance

  • Fine hotel (8)
    "Fine hotel" found in 8 reviews
    • " Small, fine hotel (70 rooms), those who seek peace and quiet is in the right place here, safari and excursions you ... " 
      5.583333333333333
      April 2012
    • " great hotel , direct at the beach. Nice Atmosphere and friendly/ humorous staff. Discreet animation. Great ... " 
      4.808333333333334
      February 2012
    • " the hotel is very nice , quaint and quiet. However I expect in a hotel mattress, which is not so worn out, that I in ... " 
      4.527777777777778
      February 2012
    • " Great hotel with a paradise beach " 
      5.291666666666667
      September 2011
    • " A nice hotel on the beach, under palm trees to dream the surroundings! You can not directly on the beach, ... " 
      5.291666666666667
      September 2011
    • " great hotel , we will hope to return soon " 
      5.666666666666667
      February 2012
    • " the hotel lies at the most beautiful beach section far and wide. Great location, short trip from the airport (approximately about 30 to 40 minutes). We were on the whole two weeks always satisfied. It was very clean and the staff always friendly (it had basically no tips given shall be, but of course, you can ... " 
      5.666666666666667
      February 2012
    • " ... why it was always a pleasure... They all speak good English... The room was always super cleaned, if one walked by, always a few nice words... We are equipped with the cleaning of the rooms very satisfied . " 
      5.666666666666667
      February 2012
  • Very good location (4)
    "Very good location" found in 4 reviews
    • " Organized hotel in very good location " 
      5.263888888888888
      November 2011
    • " great hotel, direct at the beach. Nice Atmosphere and friendly/ humorous staff. Discreet animation. Great view . very good food and beverage varied. Drinks are good. The alcohol mixed drinks( all inclusive) ... " 
      4.808333333333334
      February 2012
    • " the hotel lies at the most beautiful beach section far and wide. Great location , short trip from the airport (approximately about 30 to 40 minutes). We were on the whole two ... " 
      5.666666666666667
      February 2012
    • " ... friendly (it had basically no tips given shall be, but of course, you can look forward to very about). The pool was big enough, you could swim well. As already mentioned a great beach section and great view of the beach chairs. We never had to look for beach chairs, there were always enough available ... " 
      5.666666666666667
      February 2012
  • The staff were friendly and helpful (4)
    "The staff were friendly and helpful" found in 4 reviews
    • " A very decent hotel with good value for money, wide and tasty food, but sometimes a bit could be varied; the desserts were very good. The staff were friendly and helpful . " 
      5.263888888888888
      November 2011
    • " ... for everyone. The guests were mostly Europeans. The location of the hotel is great for excursions very suitable, about 20 minutes away from the hotel there is a very nice zoo. What we loved, was the friendliness of the staff , we felt very comfortable. A strong praise at our Animateur Bernhard, thanks to him, we had ... " 
      5.319444444444444
      July 2011
    • " ... big enough and always clean. Mosquito Net available. Fan and air-conditioning devices works great. A small fridge was projects and a safe. On request, we within 5 minutes more hangers and also a great service . " 
      5.666666666666667
      February 2012
    • " A small, clean and comfortable hotel. The staff are friendly and nice without exceptions. The entertainment was sufficient and not pushy. " 
      6
      February 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.9
  • Service
    5.1
  • Location
    4.7
  • Gastronomy
    4.4
  • Sport
    4.7

Rating breakdown

  • Excellent
    31
  • Very Good
    15
  • Acceptable
    9
  • Poor
    2
  • Terrible
    1
Read all hotel reviews

The most helpful favorable review

5
3 out of 3 people found this review helpful

Generous complex with a huge lobby, large round pool and subtropical lawn right on the sandy beach to the indian ocean. Number the room i have no knowledge, we lived in a standard double room with extra bed, tastefully decorated and in sufficient size. Safe, tv (but without also only one german program-i will come to speak-), large bathroom. We had booked all-inclusive, afterwards a good decision. The hotel was during our travels only about 1/3 booked, wi …  read more

The most helpful critical review

3.8333333333333335
3 out of 4 people found this review helpful

My wife and i were for an overnight stay in the Sentido Neptune Beach resort. One-night stopover so, because the jambo keniasafari and on the next day in our booked connection hotel after zanzibar flew. For one night it was reasonable for us. However nothing more. The Sentido Neptune Beach resort is a small, but clean hotel, directly at the north coast Mombasa (Kenya) location. There is just a restaurant where you breakfast, lunch and dinner gets. In add …  read more

Christian
Germany
  • Couple
  • Age 31-35
2 Other hotel reviews
3.6
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
The photos must have a good photographer shot have, since it is not the case in reality. The pool is much smaller than on the photos. The bar area was also rather poor. We are then after the 1st night moved in Sentido paradise village. This was really good. … read more
Jutta
Germany
  • Friends
  • Age 51-55
15 Other hotel reviews
4.6
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
We have this hotel for 3 nights because of the proximity to an excellent condition. It is not the most beautiful beach of Mombasa. At the beach you will be constantly disturbed by the traders. Due to low tide and high tide is plenty of seaweed at the beach. The garden around the pool is quite small and not so well maintained. The rooms were okay - our balcony but very small. In terms of taste, the food was good, but not very varied. The staff was super friendly and helpful. Who on animation stands, is here rather be disappointed. … read more
EDELTRAUD
Germany
  • Couple
  • Age 56-60
2 Other hotel reviews
5.2
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
By the small number of the room(78) it is a cosy hotel by the beach. Restaurant and pool are not so big and so is a certain peace and no rush there. Safaris in the black Alex or Boris book. … read more
Achim
Germany
  • Family
  • Age 56-60
13 Other hotel reviews
5.0
Rated:  
  • 1 week
  • Beach
  • Hotel recommended
Minor problems were with the friendliness of all coworkers redissolved, the joie de vivre of the staff was impressive. All spoke english, some german, there were no problems communicating. Dealing with complaints was exceptionally exemplary (one of my children had one night short after midnight was passed, whereby the mosquito net in affected. The network has been removed immediately and later no cleaning fees will be charged). Room cleaning was late (not before 13:00 o'clock) but thoroughly. There is, however, optimierungsbedarf with the towel exchange: the dirty towels at 13:00 o'clock fetched, clean but not before 15:00 o'clock delivered. Who in … read more
Ralf
Germany
  • Couple
  • Age 46-50
1 Other hotel reviews
2.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
It was our first time in Kenya u. it is also our last time. We only had bad experiences. The beach was very dirty and from beachboys besieged, the robbery like a zustürzten as soon as you the beach entered. One was not simply any longer left alone. The food was very monotonous and repetitive. About the taste we not at all first. The staff is relatively friendly, but still friendly with tips. The monkeys were very annoying and went even from the breakfast, if one is for seconds not careful. From dark you probably the hotel not want to … read more
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Information about SENTIDO Neptune Beach Resort

Hotel own description

  • What the hotel offers
    At the north coast of Mombasa, this SENTIDO Neptune Beach hotel is ideal for a relaxing sun &beach holiday or a good starting point for the most adventurous wildlife and sea safaris
  • Location
    The hotel has a garden with a pool and a volleyball field. There is enough space for sun lounges on the grass and a direct access to the snow white beach.
  • Accommodation
    Spacious rooms with private bathroom with shower, individual A/C, sat. TV, rental safe, wireless internet, a small terrace, a hair dryer and coffee & tea facilities
  • Food and Drink
    Show cooking is our speciality. It means that you decide how your meat is baked or what additional ingredients you want in your spaghetti sauce. Just tell the cook.
  • Leisure
    A daily program of gym, sport, tournaments, events & shows with our multilingual animation team is available in and around the pool.
  • Other facilities and services
    Once a guest said: “Despite the rain today, I saw the sun on faces of all Kenyans I met.” Our staff serves you in the bar, snack bar and the restaurant. Conference room available.
read more see hotel amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Massages

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • City hotel
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Laundry service
read hotel information