# 6 of 25 hotels in Bamburi Beach

Neptune Beach Resort(4 stars)

Galu Beach South Coast View on map
Average rating
Recommended
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At a glance

  • The food was good (1)
    "The food was good" found in 1 review
    • " ... made. Was very interesting. The hotel with its 70 rooms over 3 floors was well arranged, but quite noisy. Behind the garden area lies directly the beach. Everything is only a short way to reach. The food was good , however I would have liked a larger selection of fresh fruit and salads wished. During dinner ... " 
      4.328571428571428
      May 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.5
  • Room
    4.8
  • Service
    5.0
  • Location
    4.6
  • Gastronomy
    4.2
  • Sport & Leisure
    4.4

Rating breakdown

  • excellent
    26
  • very good
    10
  • acceptable
    11
  • poor
    5
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5

Generous complex with a huge lobby, large round pool and subtropical lawn right on the sandy beach to the indian ocean. Number the room i have no knowledge, we lived in a standard double room with extra bed, tastefully decorated and in sufficient size. Safe, tv (but without also only one german program-i will come to speak-), large bathroom. We had booked all-inclusive, afterwards a good decision. The hotel was during our travels only about 1/3 booked, wi …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8333333333333335

My wife and i were for an overnight stay in the Sentido Neptune Beach resort. One-night stopover so, because the jambo keniasafari and on the next day in our booked connection hotel after zanzibar flew. For one night it was reasonable for us. However nothing more. The Sentido Neptune Beach resort is a small, but clean hotel, directly at the north coast Mombasa (Kenya) location. There is just a restaurant where you breakfast, lunch and dinner gets. In add …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... made. Was very interesting. The hotel with its 70 rooms over 3 floors was well arranged, but quite noisy. Behind the garden area lies directly the beach. Everything is only a short way to reach. The food was good, however I would have liked a larger selection of fresh fruit and salads wished. During dinner ... "  read hotel review
        4.328571428571428
        May 2012
jupiter
Great hotel
  • Weiterempfohlen
  • Paare
  • Badeferien
  • February 2014
we spend one week in this hotel and all went really fantastic. The staff is so kind, the food very good and the pool very big and lovely warm. We recommand this hotel as price quality is really excellent. Bewertung lesen
  • Gastronomie
    6.0

    we loved the variety of tropical fruits, grill, pasta,..

  • Sport und Unterhaltung
    6.0

    large swimming pool and the water is warm

  • Zimmer
    6.0

    for us this was very good, large rooms

  • Service
    6.0

    the staff is sooo nice and friendly. Also at the reception, always very helpfull.

  • Hotel
    6.0

    we spend one week in this hotel and all went really fantastic. The staff is so kind, the food very good and the pool very big and lovely warm. We recommand this hotel as price quality is really excellent.

  • Lage und Umgebung
    6.0

    super, direct at the beach with nice garden.

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Renate & Jörg
The nicest thing about this hotel is the departure.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
Luckily we had for two zwischenübernachtungen before and after the flight to zanzibar. Holiday in this totally unfriendly, dirty hotel was according to our opinion not possible. The table cloths in the dining room were very stained and the food for us unenjoyable. Plates, cups, etc. were dirty and hygiene in this hotel was missing each trace. The towels in the room not available, since the mildew smell was unbearable. The bathroom was dirty and the drain from the sink was clogged. Bewertung lesen
  • Gastronomie
    1.0
    Auswahl an Speisen und Getränken
    1.0
    Sauberkeit im Restaurant und am Tisch
    1.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Atmosphäre & Einrichtung
    1.0
  • Service
    4.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    2.0
  • Zimmer
    2.0
    Größe des Zimmers
    1.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    1.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
  • Hotel
    1.0
    Zustand des Hotels
    1.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    1.0
  • Lage und Umgebung
    3.5
    Nähe zum Strand
    6.0
    Sonstige Freizeitmöglichkeiten
    1.0
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Thomas
Never again.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
My conclusion. This was very big crap... Dirty glasses... The waiters only serve, if it tip gives properly, one gives ihne a hundred it was like an insult to these fellows. I would like to not further to omit itself about so much rooted inefficiency. Who with open eyes through its holiday the see what is going on. Bewertung lesen
  • Gastronomie
    1.5
    Auswahl an Speisen und Getränken
    1.0
    Sauberkeit im Restaurant und am Tisch
    1.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Atmosphäre & Einrichtung
    3.0
  • Sport und Unterhaltung
    3.0
    Qualität des Strandes
    1.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    4.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    3.5
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
  • Hotel
    1.8
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    1.0
    Familienfreundlichkeit
    1.0
    Behindertenfreundlichkeit
    1.0
  • Lage und Umgebung
    2.6
    Einkaufsmöglichkeiten in Umgebung
    1.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    1.0
    Sonstige Freizeitmöglichkeiten
    1.0
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Gerhard
Neptune ade.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
Except for the kitchen is the hotel very good. Alternation in the food offer zero - in 21 days holiday 11 times lamb as a meat dish. Fish often not ready roasted, 30% of the hotel holiday-makers have diarrhea. Room service was great. Table-ware and cutlery in the restaurant is often not really clean. The tables were only every 5 days again covered up. In the evening it is difficult to get a taxi, it is usually only a taxi driver and the means, he could ask, what he wants. Negotiations are absolutely and resolutely, necessary. We were already several ... times in Afrika and also in the Neptune- Bamburi Beach. each year worse, many regular guests, as we look for alternatives. Bewertung lesen
  • Hotel
    3.7
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    1.0
  • Gastronomie
    2.3
    Auswahl an Speisen und Getränken
    1.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Atmosphäre & Einrichtung
    3.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    5.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Lage und Umgebung
    3.4
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    2.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Karin
Once and never again!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • August 2013
My first vacation in Afrika. I would this holiday from the hotel on, i would say ' never again Afrika ' Am gutted and furious. A detailed assessment is followed. Karin janssen-koehler Bewertung lesen
  • Gastronomie
    4.3
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    3.0
  • Sport und Unterhaltung
    2.7
    Qualität des Strandes
    2.0
    Kinderbetreuung oder Spielplatz
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Zimmer
    4.0
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
  • Service
    4.8
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Hotel
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Familienfreundlichkeit
    4.0
  • Lage und Umgebung
    3.2
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    3.0
Weniger anzeigen
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Information about Neptune Beach Resort

Hotel Information

hotel.de

hotel.de *

Located on the silver sands of the Bamburi Beach, 14 km to the north of Mombasa City and approximately 24km from Moi International Airport, the resort offers all the comforts of home and maintains an open air feel due to its large reception and hallways. This resort is very popular with regular guests, offering very good service and a family atmosphere. Special highlight is the lush garden area and the new terrace with a view of the Indian Ocean. There are many quiet areas throughout the resort including the newly created “coffee shop” to offer you calm and relaxation. The generous lobby and the impressive halls create an open air feeling leaving you with plenty of room for your very individual holiday experience. RESTAURANT & BARS Main Restaurant: The hotel has one main dining room that serves all meals in a buffet style set up, breakfast from 7:00 am to 10:00 am and can be extended to noon on demand, lunch from 12:00 pm to 3:00 pm and dinner from 7:00 pm to 11:00 pm. During meal times soft drinks, fruit juices, water, house wine, local beer, tea and coffee are served.The cuisine is of international standards and there are theme nights that are organised during the week. Bar: The 'All Inclusive' bar offers soft drinks, tinned juices, fresh juices, beers and wines from 10:00 am to 6:00 pm. From 6:00 pm to midnight, all local spirits are served. There is also a cash bar that serves all international drinks and bottled mineral water at a cost.   FACILITIES The resort boasts of a fresh water swimming pool with separate area for kids , proposes sport facilities as play the billiards, water volley ball, darts, table tennis, and next door 2 flood lit tennis courts & beach volley ball. There is also a 18 hole golf course (Nyali Golf Club) and go kart facility nearby. Entertainement The resort animation team keeps guests entertained all day with regular changing animation programs like fashion shows, water gymnastics, bands, discos, acrobatic shows and traditional African folk dancers just to name a few. Some services may carry an extra charge payable locally. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Ideally situated at the beautiful Diani beach. It is here that you can experience African hospitality up close and at its best. Perfect match between resort and nature thanks to makuti roofs on rooms, restaurants and bars and the very large tropical garden. One of the widest beach front hotels of Mombasa. Enjoy the All Inclusive concept. Ca. 40 km south from Mombasa, ca. 45 km from Moi International airport and only ca. 8 km away from the nearby Ukunda Airstrip.
  • Location
    The hotel has a garden with a pool and a volleyball field. There is enough space for sun lounges on the grass and a direct access to the snow white beach.
  • Accommodation
    Spacious rooms with private bathroom with shower, individual A/C, sat. TV, rental safe, wireless internet, a small terrace, a hair dryer and coffee & tea facilities
  • Food and Drink
    Show cooking is our speciality. It means that you decide how your meat is baked or what additional ingredients you want in your spaghetti sauce. Just tell the cook.
  • Leisure
    A daily program of gym, sport, tournaments, events & shows with our multilingual animation team is available in and around the pool.
  • Other facilities and services
    Our staff serves you in the bar, snack bar and the restaurant. Conference room available.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning

Room amenities

  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Bicycle hire

Spa offers

  • Massages

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi