# 25 of 78 hotels in Varadero

Hotel RIU Varadero(4.5 stars)

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  • Very beautiful hotel (1)
    "Very beautiful hotel" found in 1 review
    • " Very beautiful hotel , but inform before! " 
      5.011904761904761
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.4
  • Room
    4.8
  • Service
    4.1
  • Location
    4.3
  • Gastronomy
    3.5
  • Sport & Leisure
    4.5

Rating breakdown

  • excellent
    14
  • very good
    13
  • acceptable
    15
  • poor
    4
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.444444444444445

On arrival in the Riu hotel we were first thrilled by the optics of the hotel and the decor of the rooms. Unfortunately, soon disillusionment a, as we did the first cocktails tried. No matter which bar of the hotel, even in the lobby bar we had to us with bad cocktails content, not times freshly prepared were. Good, that we on round trip in every other hotel experienced, that cuban drinks good taste. The food in the buffet restaurant was unfortunately on …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.6666666666666665

The complex makes a quite good impression, so you on arrival says, everything to have made correct. The rooms were okay. , unfortunately not in complete condition (lamps broken or missing). The cleaning ladies were hard, with its available means tidy room to create. The guests were too many from Canada and China, were although it is very active, but too many young people and accordingly in a good mood! …  read hotel review

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Summary of guest reviews by category

Jody
Absolutely amazing
  • Weiterempfohlen
  • Paare
  • Badeferien
  • March 2014
Read many reviews about the riu and was very afraid to go, big big mistake, not sure where these people went but it was not this resort. I have never met more friendly and accommodating people, not one negative thing to say about this place, the people, the food, the room, the cleanliness, the beach, everything was awesome. For those of u that have so many negative things to say, get off your high horses and go elsewhere, if u are that high maintenance that u could not enjoy this place you don't deserve to be there. Go and have ... a great time, I will be returning again and again and again!!!!!! Bewertung lesen
  • Lage und Umgebung
    5.8
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Gastronomie
    5.0
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Hotel
    5.3
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
    Familienfreundlichkeit
    6.0
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M SK
Riu Varadero great resort to stay in.
  • Weiterempfohlen
  • Familien
  • Badeferien
  • January 2014
Great Resort, well maintained , food is ok comparing to what Cubans have to offer. Service is excellent and washrooms are always in a good shape. Bewertung lesen
  • Service
    6.0

    Amazing Service, staff are very friendly, rooms are clean, everyone is pleasant. Beautiful atmosphere. There is a local doctor in the resort which came to be an amazing help.

  • Zimmer
    6.0

    Good and clean. Great size rooms and clean. New Buildings, Resort is fairly new. Great views from rooms.

  • Sport und Unterhaltung
    6.0

    Great entertainment. Staff are amazing and full of energy. Very funny and pleasant.. different activities everyday and different shows in the theatre every night..Beach is amazing, pools are clean and a lot of activity choices to participate in including kids club... There is one hour a day internet access.

  • Gastronomie
    5.0

    Dinning areas are always clean, 3 buffets and 5 a la Cart. We liked the buffet more cause it give us more selection. Food is cooked more to the plain side and that's ok, however there was a lot of variety of chicken, grilled fish, roast beef, turkey, rice plate, pasts, vegetables etc.

  • Lage und Umgebung
    6.0

    Great spot, one min walk to the best beach area in cuba. Beach area is well maintained, shopping option are available for a reasonable price, and a wide selection of Excursion.

  • Hotel
    6.0

    Great Resort, well maintained , food is ok comparing to what Cubans have to offer. Service is excellent and washrooms are always in a good shape.

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Andrea
Where are 4 stars?
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
A hotel which really not for a beach holiday can be recommended. The quality of the food is not very good. The settlement at the beach bar and the 24h restaurant is awful and the hygienic standards a disaster. Leftovers stay on the tables, even if the staff had nothing to do. A kind of crow has already settled, eats like the food, leaves the 'legacy' like chairs and tables, but the chairs are not cleaned. Just disgusting. This condition could we have days watching. The hotel was only a third occupied, and the beach were full. Is separated on ... the beach spacious deluxe area. Conclusion: a 3 stars minus hotel, only the room is good, and takes something positive. Bewertung lesen
  • Gastronomie
    3.0
    Auswahl an Speisen und Getränken
    3.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Atmosphäre & Einrichtung
    4.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    4.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    3.5
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    3.0
  • Hotel
    3.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    5.0
    Nähe zum Strand
    5.0
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Martina
Where Riu tin, is not necessarily Riu inside
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
A very large extensive area, on the first view a very good impression makes. Flaws are then already after a short time to see. Even the travel agent said (without that we were complaining about) this plant would not be true to the Riu standard. The tourists were international, mostly canadians. All age groups available. Fortunately the hotel was now in october not even to the half full. It lies directly at the beach, with this number of already was well stocked. The cleanliness: it was remarkable: there was never toilet brushes (also in the rooms). In such countries suffering ... many already times under stomach intestine problems. Closer one needs now to signs ☺ Bewertung lesen
  • Lage und Umgebung
    4.0

    The transfer took about an hour. Varadero is good with side-seeing buses distance. Otherwise lots of construction in the immediate vicinity.

  • Gastronomie
    3.0

    There are 2 main restaurants, which only one was open. For the relatively small number of guests but adequate. There are also 4 à la carte restaurants and a restaurant in the deluxe area. In the main restaurant the meals were mostly cold or not very attractively arranged. For example, already angebacken. The decor there equal rather a cafeteria. The à-la-carte restaurants had a fixed menu, not changed. Generally applied to all restaurants: meat could not one eat, simply too tough. It was often before, that some dishes not more. At the lobby bar always something missing. Mostly were the drinks (even wine) served in plastic cups. Wine was missing from and to, what some of the other guests told us about. That some drinks cool should be kept and not with ice stretched should be, since it was missing to knowledge. The bar in the deluxe area was very good, the staff was also better. Throughout the but the staff was quite disorganized, so we didn't necessarily imagine want, what is going on, if the hotel is.

  • Zimmer
    5.0

    Due to the fact that we already often in Riu hotels and therefore points have gathered, we had a free upgrade for the deluxe area. The rooms were very nice. Bathroom with a shower and a tub, separate toilet. The minibar was also always filled. Missing it needed towels, and bath mat. We saw that now not so cramped. We were very happy in this field i have to say, especially just because of the separate restaurants.

  • Service
    4.0

    The staff was very friendly. But if you don't at least good english knowledge, it was very difficult. In the main restaurant the people were rather unfriendly and you had the impression, they came with the relatively few people can't handle. The same goes for the lobby bar. In the specialty restaurants, as well as in the deluxe area was the staff in order.

  • Sport und Unterhaltung
    4.0

    We didn't much of the activities considered. The program is but as in other Riu hotels also, there can one not complain. There are two large pools and a smaller deluxe area. However, there is at the beach and at the pools there were no cushions for the beach chairs. So just the plastikgestell. Over there you not very long mood from. Clean were the pools and the beach however.

  • Hotel
    4.0

    A very large extensive area, on the first view a very good impression makes. Flaws are then already after a short time to see. Even the travel agent said (without that we were complaining about) this plant would not be true to the Riu standard. The tourists were international, mostly canadians. All age groups available. Fortunately the hotel was now in october not even to the half full. It lies directly at the beach, with this number of already was well stocked. The cleanliness: it was remarkable: there was never toilet brushes (also in the rooms). In such countries suffering many already times under stomach intestine problems. Closer one needs now to signs ☺

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Jens
Unprofessional, expensive, crowded, noisy. Never again
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • March 2013
Conclusion: Hotel with 5 stars totally overrated, maximum three and a half star would be appropriate, the price for the performance way too high. If you Ballermann, noise, beer from plastic cups, lukewarm food, during the day from crockery, loves and in case of any problems ignored, is in good hands here. Per: Area relatively new, good location and the beach, mostly professional team, 2 buffet-restaurants, room large and clean. Especially: the extreme friendliness and willingness to help the staff (except for at the front desk). Cons: Many 3-story buildings, number of rooms = guests way too high, beach completely ... crowded. Although additional theme restaurants (asia, sea food, cubanisch, european, italian), the be pre-booked must, but are overcrowded constantly (we never places get). The whole hotel would be better to the Playa de Palma fit. The worst however is the all-inclusive, to total incongruity of the hotel and the guests leads. Buffet-restaurants with the charm of a unimensa, devastated expenses, huge queues at the few ausgabepunkten in the morning and in the evening, constantly missing plate, the food always only lukewarm. Horrible! In addition to the ignorance of the service level. In-room safe not to open, minibar (super-billigversion) at night due to the noise not usable, constantly empty, tv broken. Despite viermaliger please at the front desk nothing happened, the entire stay long. Bewertung lesen
  • Lage und Umgebung
    4.5
    Nähe zum Strand
    6.0
    Sonstige Freizeitmöglichkeiten
    3.0
  • Gastronomie
    3.5
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    3.0
  • Sport und Unterhaltung
    3.8
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
    Zustand und Qualität des Pools
    4.0
  • Service
    3.5
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
  • Zimmer
    4.5
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    5.0
    Familienfreundlichkeit
    3.0
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Information about Hotel RIU Varadero

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Hotel RIU Varadero is five star hotel situated in lovely Cuba. This modern hotel is favored by young couples and friends. This modern hotel boasts 5-star rating. Check in starts at 2 PM, check out must be done before noon. Free Wi-Fi is available in the lobby. The hotel offers all-inclusive packages. Conference facilities and Internet access are also available. Hotel is best suited for honeymoon couples or for travelers with no children.
  • Location
    Hotel is located facing one the most beautiful and charming beaches the Caribbean has to offer, near the tip of the peninsula close to the marina and the golf club. Varadero Beach is approximately 30km from Varadero Airport.
  • Accommodation
    There are 1110 suites and junior suites with a private reception offering comfortable accommodation. The guest rooms are equipped with an en-suite satellite TV, a security safe, 220 V electricity supply, a mini bar and air conditioning. The suites are perfect for families or for up to 4-6 people. Each room has a balcony or terrace.
  • Food and Drink
    Guests are provided with an exclusive access to international restaurant, offering a variety of menus including Asian, seafood and Creole. Drink bar serves domestic beer, selected international brands, and the house wine with meals.
  • Leisure
    An outdoor and splash pool are available, first one featuring a whirlpool bath and a roomy sun terrace. Hotel provides a beauty salon which offers beauty treatments such as manicures and pedicures. Games room includes table tennis, billiards, cards, chess and other table games. Guests can choose between the 2 tennis courts, both of which come with floodlights.
  • Other facilities and services
    Money exchange service is available at front desk 24 hours a day. Hotel offers an Adult Service, including complimentary 24-hour room service, club house with cigar room and a butler service. Hotel offers an entertainment program for children and adults.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating

Room amenities

  • Safe
  • Balcony
  • Bathroom
  • Fire alarm

Gastronomy

  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Information desk
  • Currency exchange
  • Dry cleaning