# 12 of 110 hotels in Garmisch-Partenkirchen

Riessersee Hotel Resort(4.5 stars)

Riess 5 82467 Garmisch-Partenkirchen View on map
Average rating
Recommended
Trend

At a glance

  • The food was very good (1)
    "The food was very good" found in 1 review
    • " Champagne, smoked salmon, lobster, oysters and much more in the perfect Payable Locally. But also at the other days, the food was very good . The chef understands both the home cooking, as well as the Mediterranean kitchen. the bar is ... " 
      5.671428571428572
      January 2012
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.9
  • Service
    5.0
  • Location
    5.0
  • Gastronomy
    5.0
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    136
  • very good
    32
  • acceptable
    34
  • poor
    10
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.194444444444445

We now were to the third time in this hotel and I can not much to my 2 previous reviews add. Except, that we this time in the Seehaus (9 suites) stayed, where we a kreuzeck junior suite had. A very nice room with entrance area, wardrobe, double bed, bedside table, desk with chair, 2 armchair with a table, tv, telephone, mini bar, safe, balcony with direct views of the lake. The bathroom was a bit small and not very well cleaned, what I also the front desk …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.0416666666666665

The hotel has a large plus point and that is the unique location! But otherwise we ask, why this hotel 4 stars. The cleanliness on the room leaves much to be desired, dusty already on the day of arrival. Caution is required with the showers-perilous in a bath tub with high entrance and without handrail etc. The staff very unfriendly! The majority of of the staff hardly speaks German, very difficult communication! The cleaning ladies very rücksichtlos and …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Champagne, smoked salmon, lobster, oysters and much more in the perfect Payable Locally. But also at the other days, the food was very good. The chef understands both the home cooking, as well as the Mediterranean kitchen. the bar is ... "  read hotel review
        5.671428571428572
        January 2012
Peter
Recommendation!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • April 2014
It was a great relaxing holiday with very good food, the price-performance ratio was great. All in all a very nice, quiet hotel with very good service. Best food for a long time and great pool! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Marie
Great long geburtstagswochenende!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2014
Great geburtstagswochenende with attentive service, we would gladly come again anytime Riessersee resort! read hotel review
  • Location
    4.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Werner
Pure relaxation after a fun-filled day
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • April 2014
It is always nice for a fun-filled day, whether in the mountains or after long discussions, in the spa area to relax and to drink a glass of wine on the lakeside terrace to enjoy the peace and quiet and just. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Simon
4 stars superior.
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • March 2014
4 star superior. Our expectations were large. Rooms: nice and big, with extra room for our 10 year old son. Unfortunately on arrival not properly equipped. (bathrobes were missing and for 3 people not enough towels available, toothbrush glass were missing). Only on repeated demands came after hours of the necessary things. Unfortunately also very superficially cleaned. Dust behind the tv over 2 days. The rooms were during our stay often only after 15 o'clock finished. Half-board: the food was very good, both the breakfast buffet and the dinner in form of a buffet presented. Service: both at the reception ... and in the restaurant the service was not always friendly (there were naturally also exceptions). Personally we have no bad experiences, but some received, what really irritated. Our opinion needs the staff in need of training, as you yourself guests in a 4 star hotel opposite situation. Several times we heard, the table in the evening didn't work. Rather than the guests to apologize, it was also for, not on the list to. Here i would emphasize, that we always had our table and had no problems, but with the waiting for we often heard. Drink orders and plates away to the tables by the buffet has taken far too long. It was often not clear who was responsible for what. Several times was the whole service team for minutes disappeared. It was missing, the presence of a leader, to the right to see. The was everywhere in the hotel. So finally we come to the swimming pool and sauna we particularly looking forward to. It was on the day of arrival a saturday was a disgrace. There were dirty towels around, the containers overflowing, no service at the pool or in the sauna towels disposed. No fresh towels to change. The continued until monday back, there was obviously again sufficiently laundry available and the sauna and pool area seemed clean. Not enough chairs at the pool, although enough space would have been there. The jacuzzi. Well on the floor you could yourself to not take a closer look elsewhere. The showers in the sauna, not only the work. Bottom line: actually a very nice hotel with a lot of potential. Unfortunately, an apparent lack of a sound management, we have often had the feeling, everyone pulls be thing by without sufficient control. For a 4 stars superior must change things. With a clear conscience can we not recommend this hotel, unless you are on one of the many things, but accumulate, away. Positive is really the kitchen to mention, the food was always good. read hotel review
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Service
    4.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Room
    4.0
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    1.0
Close
Hanne
A shame for a great located hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2014
From garmisch coming is the hotel was on a hill directly at the riesersee. We had the hotel booked over the internet, two beauty treatments including, also half board. You can see, that the hotel is a little ' in the years' old, the colorful painted exterior is a matter of taste. There is free wi-fi in all rooms, an appropriate guidance is suburb - good service. Age structure between 30 and 60 years, some children as carnival holiday. Belgians, dutch, german guests - mixed. It is a shame, that this hotel on tchibo and similar portals offered - the ... guests behave partly impossible, ignorant and arrogant. It came to stream of abuse in the sauna and extremely bad behavior opposite the extremely friendly staff. read hotel review
  • Location
    6.0

    30 minutes walk from/to garmisch/least quite steep hill. With car five minutes from the centre Very quaint on the lake with a cosy restaurant, where you can also sit outside. Hiking trails lead to a few cosy alpine pastures in the area. If you are looking for peace is true, if you are looking for night life - rather not.

  • Room
    5.0

    We had a maisonette booked. Advantage: very quiet rooms. But: everything totally 'worn.' Scratches on the floor, the doors. The bathroom mini - there are no two people therein. Bathtub and silicone - well, probably already clean, but clearly worn., In two floors new tv - a bonus, and we were not to the tv look were there (=: Mini bar available, was replenished. Here everything was ok.

  • Service
    6.0

    The service is a big plus at this hotel. Both the front desk as well as in all of the restaurants are largest trouble. We are much on the way, have such a choice friendliness and helpfulness are rarely seen. Thanks to the whole team - top!

  • Sport & Leisure
    5.0

    The pool was very large for a hotel, very clean and well maintained. A few new lounge chairs and two palms would be the charm of the pool get an upgrade, the seemed very uncomfortable and didn't after 4 stars - here one can only say - unfortunately! You could with little far. Plus: everything very clean The spa department we also used. Unfortunately is a foreign companies - the shows - massage were badly, the pedicure superficially. A shame...

  • Hotel
    5.0

    From garmisch coming is the hotel was on a hill directly at the riesersee. We had the hotel booked over the internet, two beauty treatments including, also half board. You can see, that the hotel is a little ' in the years' old, the colorful painted exterior is a matter of taste. There is free wi-fi in all rooms, an appropriate guidance is suburb - good service. Age structure between 30 and 60 years, some children as carnival holiday. Belgians, dutch, german guests - mixed. It is a shame, that this hotel on tchibo and similar portals offered - the guests behave partly impossible, ignorant and arrogant. It came to stream of abuse in the sauna and extremely bad behavior opposite the extremely friendly staff.

  • Gastronomy
    4.0

    The main restaurant, for me the charm of a bahnhofsvorplatzes. The conservatory is nice and bright, but noisy, if well visited. The breakfast was more than average. Unfortunately also by guests weighted, the 'touch' had. A ordered fried eggs was only halfway through, the bacon disgusting - nothing great at the body to say, unfortunately. But certainly was the partly bad were lovely. We had dinner only in the seerestaurant restaurant, the everything was delicious, here nobody could complain.

Close
Read all hotel reviews

Information about Riessersee Hotel Resort

Hotel Information

hotel.de

hotel.de *

Our Riessersee Hotel Resort nestles idyllically by the romantic Riessersee lake, offering impressive views of the attractions in the region around the Zugspitze massif. The majestic mountain scenery will leave a lasting impression on your minds.The hotel provides 102 elegant rooms and 53 suites, all very spacious. The rooms come with balcony or terrace, bathroom with shower and toilet, mini bar, safe, direct dial telephone and TV with pay TV.Dining in one of our 3 stylish restaurants is an experience to savour. Treat yourself to Bavarian titbits in the Alten Bon parlour, enjoy a fine dinner in the Galerie restaurant or try Mediterranean cuisine in the summer garden. Let the evening fade away in the Riessersee-Bar or in one of our other bars.Indulge in the sensations of wellbeing in the revitalising, chlorine-free “Grander water” of the swimming pool and pamper yourself with treatments in the naturopathic department or in the large Riessersee spa area. Wifi free of charge Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Family room
  • Business centre
  • Playground
  • Business Centre Use: free
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Balcony
  • Bathroom
  • Bath tub
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Traditional food/home made dishes
  • Vegetarian dishes
  • Menu
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Number of cafes for non-guests: 1
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Whirlpool

Other hotel information

  • Family hotel
  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Early check in
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Express check in and check out
  • Trainstation
  • Eurocard/Mastercard
  • English
  • 24 hour security
  • Car hire
  • Mountains
  • Ticket service
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service