# 1 of 3 hotels in Gennep

Center Parcs Het Heijderbos(3 stars)

Hommersumseweg 43 6598 MC Heijen View on map
Average rating
Recommended
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At a glance

  • Great swimming pool (3)
    "Great swimming pool" found in 3 reviews
    • " ... bedroom, 1 living-dining -room with open great equipped kitchen, 1 sauna and a beautiful terrace. The park is in the middle of nature and the paths were not too far. For children a real paradise: great swimming pool , farm, clean playgrounds, boats on the beautiful lake, indoor jungle-quality and lots of kids' ... " 
      6
      September 2012
    • " Super great holiday , great hotel " 
      5.780952380952381
      June 2011
    • " Super great holiday, great hotel " 
      5.780952380952381
      June 2011
  • Great family vacation (2)
    "Great family vacation" found in 2 reviews
    • " Great family vacation , gladly again! " 
      6
      September 2012
    • " We have a great family vacation in the 4. EDEN VIP bungalow and really nothing to moan! The furnishings in the bungalow was ... " 
      6
      September 2012
  • Equipped kitchen (1)
    "Equipped kitchen" found in 1 review
    • " ... vacation in the 4. EDEN VIP bungalow and really nothing to moan! The furnishings in the bungalow was great with 2 bathroom included jacuzzi, double bedroom, 1 living-dining -room with open great equipped kitchen , 1 sauna and a beautiful terrace. The park is in the middle of nature and the paths were not ... " 
      6
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.0
  • Room
    4.0
  • Service
    4.8
  • Location
    4.4
  • Gastronomy
    4.4
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    62
  • very good
    53
  • acceptable
    38
  • poor
    18
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.878571428571428

We were thrilled. Were up today in the parc and we will be the next holiday also there again. I would not have such a great premium childrens house expected. So anytime again. We had booked at the last minute and found the price justified... Alone the many activities there. Just great... We were traveling. And the greatest weather.:-) Would have liked to have stayed longer. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

2.0 The hotel complex mediated the impression, that it since it opened no color more seen. The size of the room was enough for two people, but the general cleanliness, as well as the furniture but much to be desired. The closet hanging doors crooked. The furniture is the paint and the zweisitzige couch and chairs was dirtily with any stains. The breakfast offered (especially the neujahrsbrunch ) left nothing to be desired. Everything was plentiful and goo …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (3)
      Comments related to "Hotel in general" found in 3 reviews
      • " ... bedroom, 1 living-dining -room with open great equipped kitchen, 1 sauna and a beautiful terrace. The park is in the middle of nature and the paths were not too far. For children a real paradise: great swimming pool, farm, clean playgrounds, boats on the beautiful lake, indoor jungle-quality and lots of kids' ... "  read hotel review
        6
        September 2012
      • " Super great holiday, great hotel "  read hotel review
        5.780952380952381
        June 2011
      • " Super great holiday, great hotel "  read hotel review
        5.780952380952381
        June 2011
    • Child friendliness (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " Great family vacation, gladly again! "  read hotel review
        6
        September 2012
      • " We have a great family vacation in the 4. EDEN VIP bungalow and really nothing to moan! The furnishings in the bungalow was ... "  read hotel review
        6
        September 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... vacation in the 4. EDEN VIP bungalow and really nothing to moan! The furnishings in the bungalow was great with 2 bathroom included jacuzzi, double bedroom, 1 living-dining -room with open great equipped kitchen, 1 sauna and a beautiful terrace. The park is in the middle of nature and the paths were not ... "  read hotel review
        6
        September 2012
Faried
Stay away from Center Parcs Het Heijderbos
  • Hotel not recommended
  • Families
  • Other stay
  • August 2014
Firstly, it is important that I make it clear that the people working for Center Parcs at Het Heijderbos are VERY pleasant, helpful and knowledgeable. My complaint is not about them - it is about our overall stay - specifically the state of the cottage. I am recalling this from memory, and so there are probably many other things that will spring to mind later, but I think what I've recorded below is sufficient to make my point. Because of this experience, we will probably never consider a holiday at Center Parcs again. For us it ruined what should have ... been a well deserved break for my family in the Limburg region of The Netherlands (we're new to The Netherlands). Through the work I do, I can always make up any financial loss but I can never make up for lost time with my family - and that week at Center Parcs is truly lost. I have always heard good things about Center Parcs and so we decided to give it a try this year. There were no VIP cottages available so we booked the next best thing - a Premium Cottage for a week. When we arrived, we received the key and welcome pack at the gate. Everything seemed fine, and we were eager to start our first Center Parcs vacation. All of the excitement died the moment we unlocked the door to cottage 582. Compared to the promo video, the cottage was EXTREMELY disappointing, to put it mildly. 1. The musty smell as you entered was terrible. 2. In the "entrance hall", many of the coat pegs were broken off and the wall was noticeably discolored. 3. As you entered the dining area, you were greeted by horribly outdated and scuffed dining furniture, with yellowing/watermarked picture frames on the walls displaying dried leaves. 4. This was matched by an equally outdated lounge with a dirty and uncomfortable lounge suite. 5. The open hearth fireplace was tiny but we used it with wood blocks from the shop to help get rid of the smell in the cottage. 6. The small flat screen TV was dirty and had an ancient media/DVD player attached to it. The USB drive we brought along could not be read through the USB uplink on the DVD player rendering it useless. The USB port on the TV worked better. 7. The picture frame in the lounge had no glass and what was left of the dried leaves that it was meant to display were in the last stages of decay. 8. The windows had to be opened immediately to help with the smell and it stayed open during our entire stay. 9. The laminate floor in the lounge seemed like the top layer (of vinyl?) was peeling off where the chair legs had dug into it. 10. The floor under the chairs seemed like they had never been swept. 11. The kitchen cupboard where all the crockery was kept would not close - The top hinge on the right hand side door was broken causing the door to hang. 12. The kitchen floor and cupboard under the sink (where the coffee machine was kept) was badly worn and scuffed. 13. The bathroom was clean, but it had seen better days. The water pressure in the shower was extremely weak and you had to stand very close to the wall to get semi decent use out of it. The design of the bath did not help either - If you look at the bath, you will notice the shower is at the narrow end of the bath making it awkward to stand there. The skylight was dirty and really needed a clean. 14. The main bedroom's carpet smelled like wet dog. When it rained, there was a very worrying dripping sound in the ceiling above the bed, near the window. The second TV is an old style portable CRT device. 15. The second bedroom had a faulty power plug. The carpet underneath the beds were dirty. The cupboards were very dusty and had spiders in them. 16. In the 3rd bedroom, the rail on the top bunk bed was too big and was only tied on one end so it just hung to one side. 17. The toilet/wc had cobwebs in it and spiders. After we "discovered" our disgusting cottage, I thought there had been a mistake so I immediately headed down to reception to clarify that we booked a "Premium Cottage" - Unbelievably, they assured me that 582 was a Premium Cottage. I asked them to check if a VIP cottage was available so that I could upgrade (at any cost), but unfortunately there were none. We even tweeted about our shock to @centerparcsfr - they tweeted back the next day saying that we should contact reception. We queued at reception (as you have to) thinking that a solution had been found, but sadly nothing had changed. I faithfully kept checking back with reception while we stayed there to see if a VIP cottage was available - we eventually left Het Heijderbos a day earlier than planned - utterly disappointed read hotel review
  • Location
    2.8
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    4.0
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    2.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    4.0
  • Service
    3.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    3.0
  • Room
    2.0
    Size of the room
    4.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
Close
Angelina
The next holiday we will go again over there.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2014
We were thrilled. Were up today in the parc and we will be the next holiday also there again. I would not have such a great premium childrens house expected. So anytime again. We had booked at the last minute and found the price justified... Alone the many activities there. Just great... We were traveling. And the greatest weather.:-) Would have liked to have stayed longer. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Michael
Great holiday and relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2014
The condition of the parks is very good and the service is excellent. It is immediately helped, if there are problems. The staff were very friendly and helpful and professional read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Alexandra
We are not coming again
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • March 2014
We have stayed in many Centerparcs, now we have closed the chapter. The park itself is nice, but you are in my opinion the other houses the eden bungalows neglected. The swimming pool was also unbearably crowded on the weekends, was not good, not bad. Also the other attractions were always crowded. So you can not relax. We had a 'renovated!' Vip bungalow, the bathrooms were ok. It smells of urine in the toilet and but still in the hallway. The typical Centerparc odor is still present. The furniture on the terrace were totally dirty and not usable. The windows ... not cleaned forever. If you ran on socks were black from the bottom. Not nice, if you have a baby in krabbelalter with. I can not recommend the park. For the price you have to expect more. read hotel review
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    5.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    4.0
  • Room
    3.5
    Size of the room
    5.0
    Cleanliness & linen change
    2.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Sport & Leisure
    3.3
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    2.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
Close
Dirk
Mixed feelings.
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • March 2014
The bungalow was quite musty and old fashioned, carpet, tiles, skylights, etc. everything was a bit old. The bedding was clean but totally worn out. the marketdome very nice, lots of plants, to fish, turtles and parrots. The culinary offer was extensive but all in all everything was quite expensive. Only the booked in advance breakfast buffet is thoroughly recommended. Clean, varied and there was something for every taste. No rush and no crowds. Missing things were immediately again filled up. The pool unfortunately totally overcrowded and far too small for the many guests. If you are unlucky enough you ... didn't get a seat! There is also only plastic chairs and no chairs. Relaxation is unfortunately nil return. The leisure facilities are actually largely, unfortunately, many devices run down or even broken. The dschungeldome is actually great, but also here too crowded. Tip: free toppings coupons use, you can different activities free for example Bowling, Midget Golf beforementioned. Conclusion: much too much money for little money spent. read hotel review
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    3.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Room
    2.3
    Size of the room
    4.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Hotel
    2.5
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
    Family friendliness
    6.0
    Disabled-friendly
    1.0
  • Gastronomy
    3.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
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Information about Center Parcs Het Heijderbos

Hotel Information

hotel.de

hotel.de *

Enjoying a peaceful location in the delightful province of Limburg, Center Parcs Het Heijderbos is surrounded by woodland and lakes. This holiday village features the spectacular Jungle Dome, a replica of an Indonesian rainforest complete with tropical vegetation, streams, waterfalls and rope bridges, plus the song of exotic birds. In the Dome children can hunt for fossils and explore the gold mine. Outdoors you can try mini golf, roller-skating, tennis and scuba-diving. Indoors, the Market Dome has a unique South American theme and a host of restaurants and shops. Built on a hill, the Aqua Mundo (subtropical swimming complex) boasts rapids and a Sunken City theme pool where you can snorkel. In the nearby woods you can go horse riding and the surrounding countryside is easily explored by bike or on foot. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • Central heating
  • Safe
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Vegetarian dishes
  • Cafe
  • Number of cafes altogether: 1
  • Breakfast buffet

A choice of sports

  • Outdoor pool
  • Aqua park
  • Tennis court
  • Number of tennis courts: 2
  • Hiking

Spa offers

  • Sauna
  • Tanning booth

Other hotel information

  • Number of stars/domestic category: 4 Stars
  • Check in from: 15:00
  • Non-hotel guests can/cannot access the area: open
  • English
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper