# 4 of 24 hotels in Santiago de Cuba

Hotel Casa Granda(3 stars)

Heredia 201 esq. San Pedro y San Fél 22100 View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.8
  • Room
    4.1
  • Service
    4.5
  • Location
    4.6
  • Gastronomy
    3.9
  • Sport & Leisure
    3.8

Rating breakdown

  • excellent
    4
  • very good
    3
  • acceptable
    5
  • poor
    3
  • terrible
    0
Read all hotel reviews
Jyrki
Central location
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • April 2014
Nice hotel in the ceter of Santiago de Cuba. Excellent location close to main attractions. The room was nice and clean and very quiet. The music from the rooftop show did not disturb in my room. Alsö the loud music from the neear-by Trova (traditional music place) could not be heard in the room. The staff was very friendly, especially Mirelis was helpful and skilful in her advice. Excellent place. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
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Nitzan
Excellent hotel
  • Recommended hotel
  • Friends
  • Other stay
  • April 2014
The hotel is in the center of the town. Very good hotel. Good restaurant and bar. Amazing view from the bar at the 5 floor. Very nice show at the evening and very helpful staff especially Mirelis from the PR that help us slot and give as very good tips about what to do in the city and where to go. Worth to come back to the hotel. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Martina
This hotel is the trip to the eastern coast cuba's value
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2013
The hotel is in a very good location, you must also definitely to use the shared rooftop terrace, the on the 5. floor is. Unfortunately works the lift not. The staff are very friendly and helpful. The many beggars in front of the hotel, a fallen mugged there all the time, as soon as you walk into the entrance stairway to the street sussed, are more than unpleasant. You can hardly get rid of. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    3.0
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
Close
Thomas
Old city hotel
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • December 2012
Old city hotel in a very central location. Trying to Nobel to make. At least the hotel has four stars. Brand new, german elevator. Nice, open lobby with a bar and an air-conditioned restaurant. read hotel review
  • Gastronomy
    4.0

    For cuban standards quite extensive breakfast buffet. Dinner rather modest and classy fuss not appropriate.

  • Hotel
    4.0

    Old city hotel in a very central location. Trying to Nobel to make. At least the hotel has four stars. Brand new, german elevator. Nice, open lobby with a bar and an air-conditioned restaurant.

  • Location
    5.0

    Very central, therefore also surrounded by noise and exhaust gases. Constantly, as unfortunately so often in Cuba, beggars besieged by.

  • Room
    3.0

    Room nationaltypically shabby. Sometimes there are even warm water. Air conditioning worked. Rooms are very different from windowless and calmly up with large windows and there was constant traffic, bands and so on

  • Service
    3.0

    Friendly waiter in the restaurant, unashamed porter, the loudly tip demands.

  • Sport & Leisure
    2.0

    No pool. Sometimes showabend on the roof terrace.

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Michael
If you're not long stays.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
This hotel is okay for one night. The highlight was the roof terrace nice drinks and a beautiful sunset with ocean view. The bar downstairs in the hotel was very nice but you could not have the parapet wall look there were just beggars. Perhaps it was also with the hurricane together, on the eve of our stay also santiago de Cuba a few got? It was annoying that one everywhere chlorine on the hands raised got. As i said, one night is ok. read hotel review
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    3.0
  • Location
    3.7
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
  • Room
    3.0
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Gastronomy
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Atmosphere & furnishings
    3.0
Close
Read all hotel reviews

Information about Hotel Casa Granda

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Amenities

Hotel amenities

  • Hotel safe
  • Lift

Room amenities

  • Bathroom

Other hotel information

  • Information desk
  • Wifi