# 2 of 212 hotels in Chicago

Hotel Chicago's Essex Inn(3 stars)

800 S Michigan Ave View on map
Average rating
Recommended
Trend

At a glance

  • Central location (1)
    "Central location" found in 1 review
    • " Central location , easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, ... " 
      4
      July 2012
  • Friendly staff (1)
    "Friendly staff" found in 1 review
    • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, pool and roof terrace. Friendly staff , relatively small room and beds. Larger persons stayed in the Queen -beds problem. " 
      4
      July 2012
  • Small room (1)
    "Small room" found in 1 review
    • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, pool and roof terrace. Friendly staff, relatively small room and beds. Larger persons stayed in the Queen -beds problem. " 
      4
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    5.3
  • Location
    5.2
  • Gastronomy
    5.0
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    20
  • very good
    7
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.916666666666666

For all our detailed description not read books: We recommend the hotel for short stays further, if you don't sensitive is. For longer stays we would next time another hotel book. Details: Hotel in general: - condition: 1 sun deducted, since in our opinion in need of renovation (partly outdated) 1 sun deducted, since in the lobby construction in the hallway were 1 sun deducted, since the heating system is old and just from the reception from either co …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.516666666666667

The hotel (or the lobby) is currently under construction - the reception is poorly next to the side entrance too. At the front desk mostly very competent staff - then but also again a bit rude. The room (2 king-size beds) was relatively big-the dark, hard carpet made a unhygienic impression. Room service is ok. Laterally next to the hotel construction-open at least 8:00 construction noise (room with a window towards the town centre, the request). Bus conn …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Location
    Pros
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, ... "  read hotel review
        4
        July 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, pool and roof terrace. Friendly staff, relatively small room and beds. Larger persons stayed in the Queen -beds problem. "  read hotel review
        4
        July 2012
  • Room
    Cons
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, pool and roof terrace. Friendly staff, relatively small room and beds. Larger persons stayed in the Queen -beds problem. "  read hotel review
        4
        July 2012
Bernd
Good city hotel, inexpensive and good location.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Städtereisen
  • August 2013
City hotel with about 250 rooms over 15 floors. It's no longer quite new but in good and clean condition. The guest structure is international and each age group. There's a restaurant (breakfast and dinner), this but we didn't use it. Wireless lan is available throughout the hotel and there is a shuttle service to the city centre. Bewertung lesen
  • Service
    5.0

    The staff is typically american, helpful and friendly. Also the room cleaning was tidy. I give but only 5 suns, because on sunday nobody traveler's checks wanted to change (arrival on saturday afternoon).

  • Hotel
    5.0

    City hotel with about 250 rooms over 15 floors. It's no longer quite new but in good and clean condition. The guest structure is international and each age group. There's a restaurant (breakfast and dinner), this but we didn't use it. Wireless lan is available throughout the hotel and there is a shuttle service to the city centre.

  • Lage und Umgebung
    6.0

    The location is for the price great. Opposite is the grant park. The willis tower about 10-15 minutes, In the city center about 20-30 minutes walk.

  • Zimmer
    6.0

    The rooms are really okay (condition and size). It is a city hotel, one in chicago as a place to sleep. Amenities include: flat screen tv, wireless internet, coffee maker, air conditioning, hair dryer, safe, refrigerator, and clock radios.

  • Sport und Unterhaltung
    5.0

    The hotel has an indoor pool, but in the brochures much bigger than it actually is. Amenities include a fitness centre.

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Sheep1004
Nice hotel, in a very good location, very clean
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Städtereisen
  • June 2013
Lovely hotel in a good location, only a few hundred meters to the Michigan-lake. Grant-' park opposite the hotel. Very good bus/metro. Bus stop opposite the hotel. Metro only a few hundred metres away. Very friendly, helpful staff, clean rooms. Bewertung lesen
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Sport und Unterhaltung
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
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Angela
Good price-performance ratio
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • June 2013
Good location, good breakfast in the restaurant, had a room in the last floor with partial views of the Michigan lake, despite fair environment the room was quiet Bewertung lesen
  • Lage und Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Service
    5.5
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
Weniger anzeigen
Stefan
Limited recommendation
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • December 2012
For all our detailed description not read books: We recommend the hotel for short stays further, if you don't sensitive is. For longer stays we would next time another hotel book. Details: Hotel in general: - condition: 1 sun deducted, since in our opinion in need of renovation (partly outdated) 1 sun deducted, since in the lobby construction in the hallway were 1 sun deducted, since the heating system is old and just from the reception from either cold or warm can be adjusted (whereby it did somewhat overheated happen) - cleanliness: 1 sun deducted, since the carpet not more ... the newest ones are and possibly even on a thorough cleaning should be considered-with the time you get the unfortunately not more very clean. - family friendliness is not rated, as we have no children. - handicapped accessible (we have no körperl. Limitations): 1 suns deducted, as we, that the hotel partly winding is, the bathrooms seem not wheelchair accessible. Should be emphasized, that very much with braille signage and thus also amblyopic cope should. Location: - shopping possibilities: 1 sun deducted, since nearby only small stores are. One can shop in the downtown. - transport links (very good): The hotel lies at many bus lines, the metro is about minutes away, the subway about minutes and the elevated about minutes. - restaurants nearby: there are some good within 3 blocks, this also from the hotel be recommended (for example 'yolk' -breakfast-we recommend especially-and 11 city diner-were here 2 times for dinner) - please keep in mind, that the us kitchen partially dependent on the european and ' better restaurants ' very expensive can be. - activities in the area: 3 large museums (adler planetarium, fields meter and shedd aquarium), grant park, shore of lake Michigan and the soldier-field -Stadion (football ) and many more in 10-20 minutes on foot to reach. Service: - friendliness: no flaws, liked to give tips, help farther with questions - foreign language skills: We only communicates to english (we expected also no german) - reception: 1 sun deducted, since we us as' window in a wall ' they found / =too small 1 sun deducted for the location (from the main entrance not visible as usual) Check-in and check-out are quick and easy. - competence/complaints: Here the full score, since we the room after the 1st night changed (details in rooms) and immediately was possible without a problem. Furthermore were once the toilet paper and it was immediately someone to the room adept at tissues. Dining and sports/entertainment/pool: was not used by us Room (renovation of the window urgently necessary, since very schalldurchlässig) As already mentioned we changed the room, since our first night due to noise (as the window not shut all the way and always a gap was open) was unbearable (traffic, constant roar of the middle ' elevated (transport). Also ran this heating and it was just too hot (opening the window brought hardly improvement). We evaluate our spare room (whereby the window here shut all the way-but the traffic noise/elevated yet-but quiet-was to be heard.): - cleanliness and laundry change: 1 sun deducted for the carpet (as mentioned above) The laundry was clean and on request changed, except for the carpet made the room a clean impression. - size of the room: 1 sun deducted, since rather small, if, in addition, 2 bags in the room is possible it will still close. - layout of the room: 1 sun deducted since no save is available 1 sun deducted as no wardrobe is available. Balconies (not available) in a city hotel could we not expected. Flat-screen tv with over 50 partly english, partly spanish channels available - however only us, no international. - bathroom: 1 sun deducted as small/narrow 1 sun deducted as we because of the above absolutely not accessible for disabled people feel (may be too narrow for a wheelchair) 1 sun deducted, since the bathtub for adults too small more for showering is-and the sink is so small, that one constantly besides squirts. As a positive we feel again the cleaning, and we found mold. Bewertung lesen
  • Hotel
    4.3
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.8
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Zimmer
    4.3
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
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Gerald
Currently not recommendable
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • December 2012
The hotel (or the lobby) is currently under construction - the reception is poorly next to the side entrance too. At the front desk mostly very competent staff - then but also again a bit rude. The room (2 king-size beds) was relatively big-the dark, hard carpet made a unhygienic impression. Room service is ok. Laterally next to the hotel construction-open at least 8:00 construction noise (room with a window towards the town centre, the request). Bus connections are ok-also a station of the hop-on-hop-off bus directly opposite - metro-station (red line) just 3 blocks away. If you're in ... fairly good on foot, you can the center even without public transportation reach. In the current condition, we would not book any more. Bewertung lesen
  • Hotel
    3.3
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
    Familienfreundlichkeit
    4.0
  • Lage und Umgebung
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
  • Zimmer
    4.3
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
  • Service
    4.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Sport und Unterhaltung
    2.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    2.0
Weniger anzeigen
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Information about Hotel Chicago's Essex Inn

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This popular hotel enjoys a view of Grant Park and Lake Michigan and is located in the centre of Chicago. It is also conveniently situated close to countless entertainment venues.
  • This hotel comprises a total of 234 rooms spread over 15 floors. The hotel is air-conditioned and offers a lobby with a 24-hour reception desk, a cloakroom, and a lift. This popular hotel also has its own bar and public Internet access. Guests may dine in the air-conditioned restaurant. Room and laundry services are on offer. Those arriving by car may take advantage of the car park or garage for an added fee.
  • The newly renovated rooms include tea/coffee maker, ironing equipment as well as an en suite bathroom with a hairdryer, a direct dial telephone, satellite/ cable TV, and Internet access. Other standard features in the air-conditioned rooms include a double bed, heating, and air conditioning.
  • A luxurious swimming pool is situated on the roof and sports enthusiasts may work out in the gym.
  • American Express, Diners Club, JCB, MasterCard and VISA are accepted methods of payment.
  • Family plan: 2 adults and 2 children (up to the age of 17) are able to share the available beds in the double rooms. Parking fee: around 15 USD per day. There is a complimentary shuttle service to the Magnificent Mile shopping street.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Volleyball

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service