# 2 of 213 hotels in Chicago

Hotel Chicago's Essex Inn(3 stars)

800 S Michigan Ave View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    5.3
  • Location
    5.3
  • Gastronomy
    5.0
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    22
  • very good
    4
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.916666666666666

For all our detailed description not read books: We recommend the hotel for short stays further, if you don't sensitive is. For longer stays we would next time another hotel book. Details: Hotel in general: - condition: 1 sun deducted, since in our opinion in need of renovation (partly outdated) 1 sun deducted, since in the lobby construction in the hallway were 1 sun deducted, since the heating system is old and just from the reception from either co …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.516666666666667

The hotel (or the lobby) is currently under construction - the reception is poorly next to the side entrance too. At the front desk mostly very competent staff - then but also again a bit rude. The room (2 king-size beds) was relatively big-the dark, hard carpet made a unhygienic impression. Room service is ok. Laterally next to the hotel construction-open at least 8:00 construction noise (room with a window towards the town centre, the request). Bus conn …  read hotel review

read more Acceptable, Poor, Terrible reviews
Robert
Top notch hotel nearby lots on my to do list-ideal
  • Recommended hotel
  • Singles
  • City break
  • November 2014
Great room which i used as my base during my 3 day trip to chicago. The bedroom was very large enough space to hold my 2 pieces of luggage. The room had tea and coffee and all the stations on the tv. more importantly the bed was king size and very comfortable and well decorated. The staff was friendly and helped us with some requests and questions I had. read hotel review
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
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Ok hotel for work / convention
  • Recommended hotel
  • Singles
  • Business trip
  • May 2014
I stayed at Essex Inn for 5 nights to attend a convention at McCormicks. Paid around £100 per night (room only) during convention week so one of the cheapest hotel in town. Would probably use ago for work/ convention but would paid more to stay else where if on holiday/vacation. read hotel review
  • Hotel
    4.0

    I stayed at Essex Inn for 5 nights to attend a convention at McCormicks. Paid around £100 per night (room only) during convention week so one of the cheapest hotel in town. Would probably use ago for work/ convention but would paid more to stay else where if on holiday/vacation.

  • Location
    4.0

    Good location and a short walk to Grant Park/ cloud gate. Magnificent miles was about 30mins walk. Also metro/ bus stops near by. For those attending conventions - the is a free shuttle bus from Hilton to McCormick's.

  • Service
    4.0

    Check in and check out was efficient and staffs seems friendly and helpful. Initially checked in and was given a room on the smoking floor (3rd). Not wanting all my stuff to smell of smoke, I went back to the reception and ask to move. They didn't have an issue with this and I was moved to the next floor up.

  • Room
    3.0

    Décor was dated and cleanliness was generally ok (however did find a pair of someone else's underwear under the bed when checking the room on leaving which was gross!).

Close
Bernd
Good city hotel, inexpensive and good location.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2013
City hotel with about 250 rooms over 15 floors. It's no longer quite new but in good and clean condition. The guest structure is international and each age group. There's a restaurant (breakfast and dinner), this but we didn't use it. Wireless lan is available throughout the hotel and there is a shuttle service to the city centre. read hotel review
  • Service
    5.0

    The staff is typically american, helpful and friendly. Also the room cleaning was tidy. I give but only 5 suns, because on sunday nobody traveler's checks wanted to change (arrival on saturday afternoon).

  • Hotel
    5.0

    City hotel with about 250 rooms over 15 floors. It's no longer quite new but in good and clean condition. The guest structure is international and each age group. There's a restaurant (breakfast and dinner), this but we didn't use it. Wireless lan is available throughout the hotel and there is a shuttle service to the city centre.

  • Location
    6.0

    The location is for the price great. Opposite is the grant park. The willis tower about 10-15 minutes, In the city center about 20-30 minutes walk.

  • Room
    6.0

    The rooms are really okay (condition and size). It is a city hotel, one in chicago as a place to sleep. Amenities include: flat screen tv, wireless internet, coffee maker, air conditioning, hair dryer, safe, refrigerator, and clock radios.

  • Sport & Leisure
    5.0

    The hotel has an indoor pool, but in the brochures much bigger than it actually is. Amenities include a fitness centre.

Close
Sheep1004
Nice hotel, in a very good location, very clean
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • June 2013
Lovely hotel in a good location, only a few hundred meters to the Michigan-lake. Grant-' park opposite the hotel. Very good bus/metro. Bus stop opposite the hotel. Metro only a few hundred metres away. Very friendly, helpful staff, clean rooms. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Angela
Good price-performance ratio
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2013
Good location, good breakfast in the restaurant, had a room in the last floor with partial views of the Michigan lake, despite fair environment the room was quiet read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Information about Hotel Chicago's Essex Inn

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Car hire
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service