# 2 of 209 hotels in Chicago

Hotel Chicago's Essex Inn(3 stars)

800 S Michigan Ave View on map
Average rating
Recommended
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At a glance

  • Central location (1)
    "Central location" found in 1 review
    • " Central location , easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, ... " 
      4
      July 2012
  • Friendly staff (1)
    "Friendly staff" found in 1 review
    • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, pool and roof terrace. Friendly staff , relatively small room and beds. Larger persons stayed in the Queen -beds problem. " 
      4
      July 2012
  • Small room (1)
    "Small room" found in 1 review
    • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, pool and roof terrace. Friendly staff, relatively small room and beds. Larger persons stayed in the Queen -beds problem. " 
      4
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.9
  • Service
    5.3
  • Location
    5.3
  • Gastronomy
    4.9
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    19
  • very good
    7
  • acceptable
    3
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.916666666666666

For all our detailed description not read books: We recommend the hotel for short stays further, if you don't sensitive is. For longer stays we would next time another hotel book. Details: Hotel in general: - condition: 1 sun deducted, since in our opinion in need of renovation (partly outdated) 1 sun deducted, since in the lobby construction in the hallway were 1 sun deducted, since the heating system is old and just from the reception from either co …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.516666666666667

The hotel (or the lobby) is currently under construction - the reception is poorly next to the side entrance too. At the front desk mostly very competent staff - then but also again a bit rude. The room (2 king-size beds) was relatively big-the dark, hard carpet made a unhygienic impression. Room service is ok. Laterally next to the hotel construction-open at least 8:00 construction noise (room with a window towards the town centre, the request). Bus conn …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Location
    Pros
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, ... "  read hotel review
        4
        July 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, pool and roof terrace. Friendly staff, relatively small room and beds. Larger persons stayed in the Queen -beds problem. "  read hotel review
        4
        July 2012
  • Room
    Cons
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " Central location, easy access to public transportation, somewhat renovierungsbedürfig. Beautiful fitness room, pool and roof terrace. Friendly staff, relatively small room and beds. Larger persons stayed in the Queen -beds problem. "  read hotel review
        4
        July 2012

Ok hotel for work / convention
  • Recommended hotel
  • Singles
  • Business trip
  • May 2014
I stayed at Essex Inn for 5 nights to attend a convention at McCormicks. Paid around £100 per night (room only) during convention week so one of the cheapest hotel in town. Would probably use ago for work/ convention but would paid more to stay else where if on holiday/vacation. read hotel review
  • Hotel
    4.0

    I stayed at Essex Inn for 5 nights to attend a convention at McCormicks. Paid around £100 per night (room only) during convention week so one of the cheapest hotel in town. Would probably use ago for work/ convention but would paid more to stay else where if on holiday/vacation.

  • Location
    4.0

    Good location and a short walk to Grant Park/ cloud gate. Magnificent miles was about 30mins walk. Also metro/ bus stops near by. For those attending conventions - the is a free shuttle bus from Hilton to McCormick's.

  • Service
    4.0

    Check in and check out was efficient and staffs seems friendly and helpful. Initially checked in and was given a room on the smoking floor (3rd). Not wanting all my stuff to smell of smoke, I went back to the reception and ask to move. They didn't have an issue with this and I was moved to the next floor up.

  • Room
    3.0

    Décor was dated and cleanliness was generally ok (however did find a pair of someone else's underwear under the bed when checking the room on leaving which was gross!).

Close
Bernd
Good city hotel, inexpensive and good location.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2013
City hotel with about 250 rooms over 15 floors. It's no longer quite new but in good and clean condition. The guest structure is international and each age group. There's a restaurant (breakfast and dinner), this but we didn't use it. Wireless lan is available throughout the hotel and there is a shuttle service to the city centre. read hotel review
  • Service
    5.0

    The staff is typically american, helpful and friendly. Also the room cleaning was tidy. I give but only 5 suns, because on sunday nobody traveler's checks wanted to change (arrival on saturday afternoon).

  • Hotel
    5.0

    City hotel with about 250 rooms over 15 floors. It's no longer quite new but in good and clean condition. The guest structure is international and each age group. There's a restaurant (breakfast and dinner), this but we didn't use it. Wireless lan is available throughout the hotel and there is a shuttle service to the city centre.

  • Location
    6.0

    The location is for the price great. Opposite is the grant park. The willis tower about 10-15 minutes, In the city center about 20-30 minutes walk.

  • Room
    6.0

    The rooms are really okay (condition and size). It is a city hotel, one in chicago as a place to sleep. Amenities include: flat screen tv, wireless internet, coffee maker, air conditioning, hair dryer, safe, refrigerator, and clock radios.

  • Sport & Leisure
    5.0

    The hotel has an indoor pool, but in the brochures much bigger than it actually is. Amenities include a fitness centre.

Close
Sheep1004
Nice hotel, in a very good location, very clean
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • June 2013
Lovely hotel in a good location, only a few hundred meters to the Michigan-lake. Grant-' park opposite the hotel. Very good bus/metro. Bus stop opposite the hotel. Metro only a few hundred metres away. Very friendly, helpful staff, clean rooms. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Angela
Good price-performance ratio
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2013
Good location, good breakfast in the restaurant, had a room in the last floor with partial views of the Michigan lake, despite fair environment the room was quiet read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Stefan
Limited recommendation
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
For all our detailed description not read books: We recommend the hotel for short stays further, if you don't sensitive is. For longer stays we would next time another hotel book. Details: Hotel in general: - condition: 1 sun deducted, since in our opinion in need of renovation (partly outdated) 1 sun deducted, since in the lobby construction in the hallway were 1 sun deducted, since the heating system is old and just from the reception from either cold or warm can be adjusted (whereby it did somewhat overheated happen) - cleanliness: 1 sun deducted, since the carpet not more ... the newest ones are and possibly even on a thorough cleaning should be considered-with the time you get the unfortunately not more very clean. - family friendliness is not rated, as we have no children. - handicapped accessible (we have no körperl. Limitations): 1 suns deducted, as we, that the hotel partly winding is, the bathrooms seem not wheelchair accessible. Should be emphasized, that very much with braille signage and thus also amblyopic cope should. Location: - shopping possibilities: 1 sun deducted, since nearby only small stores are. One can shop in the downtown. - transport links (very good): The hotel lies at many bus lines, the metro is about minutes away, the subway about minutes and the elevated about minutes. - restaurants nearby: there are some good within 3 blocks, this also from the hotel be recommended (for example 'yolk' -breakfast-we recommend especially-and 11 city diner-were here 2 times for dinner) - please keep in mind, that the us kitchen partially dependent on the european and ' better restaurants ' very expensive can be. - activities in the area: 3 large museums (adler planetarium, fields meter and shedd aquarium), grant park, shore of lake Michigan and the soldier-field -Stadion (football ) and many more in 10-20 minutes on foot to reach. Service: - friendliness: no flaws, liked to give tips, help farther with questions - foreign language skills: We only communicates to english (we expected also no german) - reception: 1 sun deducted, since we us as' window in a wall ' they found / =too small 1 sun deducted for the location (from the main entrance not visible as usual) Check-in and check-out are quick and easy. - competence/complaints: Here the full score, since we the room after the 1st night changed (details in rooms) and immediately was possible without a problem. Furthermore were once the toilet paper and it was immediately someone to the room adept at tissues. Dining and sports/entertainment/pool: was not used by us Room (renovation of the window urgently necessary, since very schalldurchlässig) As already mentioned we changed the room, since our first night due to noise (as the window not shut all the way and always a gap was open) was unbearable (traffic, constant roar of the middle ' elevated (transport). Also ran this heating and it was just too hot (opening the window brought hardly improvement). We evaluate our spare room (whereby the window here shut all the way-but the traffic noise/elevated yet-but quiet-was to be heard.): - cleanliness and laundry change: 1 sun deducted for the carpet (as mentioned above) The laundry was clean and on request changed, except for the carpet made the room a clean impression. - size of the room: 1 sun deducted, since rather small, if, in addition, 2 bags in the room is possible it will still close. - layout of the room: 1 sun deducted since no save is available 1 sun deducted as no wardrobe is available. Balconies (not available) in a city hotel could we not expected. Flat-screen tv with over 50 partly english, partly spanish channels available - however only us, no international. - bathroom: 1 sun deducted as small/narrow 1 sun deducted as we because of the above absolutely not accessible for disabled people feel (may be too narrow for a wheelchair) 1 sun deducted, since the bathtub for adults too small more for showering is-and the sink is so small, that one constantly besides squirts. As a positive we feel again the cleaning, and we found mold. read hotel review
  • Hotel
    4.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Room
    4.3
    Size of the room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Information about Hotel Chicago's Essex Inn

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This popular hotel enjoys a view of Grant Park and Lake Michigan and is located in the centre of Chicago. It is also conveniently situated close to countless entertainment venues.
  • The hotel features 254 accommodation units. A lift provides easy access to the upper floors. Amenities include a cloakroom and a safe. Internet access and wireless internet access are available in the public areas. The hotel offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant and a bar. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Among the additional services available are room service and a laundry. A shuttle service is offered.
  • All rooms feature air conditioning, central heating and a bathroom. A double bed is provided in the carpeted accommodation units. A safe is also available. In addition, a fridge and tea and coffee making equipment are available. An ironing set is also available to guests. Convenient features include internet access, a telephone, a TV, a radio, an alarm clock and wireless internet access. In each of the bathrooms, guests will find a shower, a bath and a hairdryer.
  • Sport and leisure options are offered by the hotel and third-party operators. The hotel offers an indoor pool. The terrace is the perfect place to while away the time. Leisure options at the hotel also include a gym and a sauna.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Phone
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Car hire
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service